the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

nice gym

little tired. water bottle machine broken in gym.

parking convenient

breakfast had pretty good items

we had continental breakfast in a beautifully decorated room with fire and view of the harbor with few jolly guests

and they have a nice bar outside

spa is nice but the massages were mediocre

clean friendly great bed good breakfast nice location

the staff at the front desk and shuttle were so helpful

laundry was expensive--$2

option of separate rooms/a door that closes between bedroom and living room for traveling with kids who need an earlier bedtime

nice gym

requested an early check in and got one after speaking to the manager of the front desk

the pool, the room, the friendly staff, the location

also i had heard from other travelers when i was sitting at the bar that their food at restaurant was overpriced and not well prepared or tasty

for the price, one would expect room service, however there wasn t for the entire 4 day stay.

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open so this time i will be swimming and using the fire pit we had such a great time words

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day in the

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

small pool and gym

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

clean, nice accomodation, gym and restaurants and food market close to the hotel.

had some difficulty ordering from room service, especially from the city pizza restaurant

pool area is very nice too

i was disconcerted to receive my room service breakfast oatmeal in a bowl with a large chip

wish my room did not face the parking lot, i felt that i had to keep my blinds closed the whole time for privacy

the spa was booked all day for the facials and massages

room service was awesome and was very prompt

we enjoyed the pool, gym, and in-room dining

clean large room quite modern indoor pool excellent spa

the swimming pool and gym were a great addition.

pool, bathroom

the swimming pool and gym were a great addition.

location was great. apartment was large with full kitchen.

spacious, clean, good breakfast

some equipment in kitchen old.

beds were very comfy, suites were spacious, well equipped, bathroom nice . breakfast adequate

room nice a lot of space with a kitchen

kids splashing foot ball in pool, parent in hot

would have preferred coffee maker in room. pool was closed on sunday morning

there was less variety in breakfast for vegetarians

really liked the bath tub and free wifi was great

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

augment gym jogs or outdoor enjoyment

you must have a car when staying in this location. gym is great comparing to most hotels !

the pool for the kids and the location of the property. close to restaurants and parks

only improvement i would suggest is that the pool needs more attention

the strong odor of chlorine in the gym from the adjacent pool room.

the bar wasn't taking cash and the atm was broken

pub only open thursday-saturday excellent breakfast/ coffee beautiful

a little far away from my grand-kids , but worth the drive t the north shore

the front of the building and the lobby was pretty. they gave us early check in

they also did a buffet breakfast with a roaring fireplace

arrived and wanted dinner but were told there was a party and we'd have to order room service

we asked for room service no one came

charges you an additional $16/night

fun bar with dance lessons. tasteful renovations and decor.

eat food & drinks)

the pool

pool closed.

prepared my own breakfast

the size of the room very comfortable, breakfast was great best part of the stay was the staff

great staff and loved the breakfast

had a drink at the bar and the staff was very friendly and

our room was very clean, comfortable beds, good breakfast, quiet

great place to stay with all the little kids too!

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

clean room and bedding good hot and cold breakfast selection

the bar wasn't open.

i liked the spacious room and large bed. the gym was nice as well.

the arranged the shuttle to take me to the stanford hospital for my surgery

coffee bar needs a small light, it's a little too dark to see inside the cubby

they have a free shuttle service to take you anywhere within 5 miles

very nice staff, breakfast and the room

our kids were hoping for pancakes or waffles

gym small but pleasant and parking was good

the breakfast hours should be extend to 10am. not 9am.

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

pool was small but well kept. same goes for the gym was very clean but small

parking at facility, helpful staff, restaurant and bar on premises

restaurant and bar area were fabulous

in the mini-bar, they had forgotten to stock it

got there later than i had planned on and wasn't able to utilize the pool and hot tub during this stay, hopefully next time

called down for room service, fresh hot coffee and they brought coffee maker packets up, and no water

very accommodating professional staff! the room was great especially the spa like shower!

there was even a spa and a transport agency within hotel premises

agora spa was sensational

the room service was wonderful nice and hot and fresh

ich was fine for us), the receptionist could have made

the bathroom and kitchen were clean but not well maintained

no pool or fitness center on site. no free on site parking.

the sink in the mini kitchen didn t work. there was no water

the pool is in a neighboring building, so u need to walk outside for a minute or less

i was the only other guest i saw at the hotel that i *saw* and i move around a lot

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

disappointed no coffee available pool area very nice

lobby, restaurant was closed and no breakfast and i had to check out earlier than intended to get kids

this was not great for my kids who needed a bed

they accommodated my early check in too

when it comes to their clients & helpful, always clean everytime i go here never dirty & breakfast is fantastic & my personal favorite hotel in stamford ct, reasonable prices & forget all

breakfast was 7.out of 10...not much more than carbs.

was simple, but great when you wake up with hungry kids

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate very much

would have liked a better option of breakfast

comfortable bed,kitchenette & nice bathroom for handicap

had to go to the front desk for all items for the kitchen

location ,staff laundry room

what i like about the hotel it has kitchen

a few guests whom were smoking marijuana outside in the steps near the pool area.

i didn’t like that the pool was closed. i booked it for the pool

pool view

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower

the pool was small

rooms, pool and gym area are clean along with the entire hotel

breakfast did not provide fruit and yogurt each day, inconsistent with replenishing coffee and

more accommodations longer breakfast times

breakfast was great location great

was amazing location 40 minutes away from city, staff so social, breakfast was good.

it`s updated, clean, great parking, staff is fantastic,great breakfast, good location,

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

- pleasant and easy staff full amenities including fitness center, parking and laundry

beds were nice staff was friendly pool was warm for kids to swim

the breakfast was amazing. my family really enjoyed. my son appreciate the gym at the facility.

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the baseball game

there kids were jumping in

nice hotel with good facilities. bar in the hotel is good. staff very friendly and helpful.

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

there were a quick option for the kids for breakfast continental breakfast would be great

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

on vacation with my kids seven of them but the pool was closed

we were able to early check in and late check out

my kids was extremely heartbroken about that

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out, and there's lots of restaurants, movies, etc within walking distance

the indoor pool capped off our night of visiting to relax and unwind with the kids

one room did not have black or curtains so my kids got up way too early

kids enjoyed pool with friends

the parking lot is well lit and busy too

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

a lot of free meals, gym, free drinks and night life and attentive staff

the breakfast should have to go plates.

the bar service is excellent too

breakfast was no good need more like sausage eggs writs pancakes beacon

expired yogurt for breakfast and got my kids sick

hotel has free shuttle service to the metro north train station, where you can catch a train to grand central

the shuttle service, left us waiting at the train station!

didn’t have a pool and there’s no shuttle service anymore

the floor above had rambunctious kids that jumped and stomped until 1ish in the morning.

ac/heater worked awesome,clean room/bathroom, comfy beds, and the gym

the ours the bar was open (no coffee after 9:30?)

check in was pleasant staff very helpful offered late check out

i loved everything. this is the best place to stay in the area, bar none.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

the bar and lounge and breakfast. the staff was awesome.

breakfast coffee. it should taste better and have bigger cups

comfortable sparkling clean, near good restaurant for dinner and diner for breakfast.

clean comfortable laundry was great

hotel was beautiful. the staff was fantastic. great breakfast buffet and very clean hotel

did not know i had to use coins for the laundry. a card would have been more beneficial.

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave a

access, gym 24 hrs,you have to book in advance however my family and i had a blast we had our 1 hr pool

the bar closed too early and the check in person was the one who made the drinks not very good

we did not use the pool or the workout area, or the bar and food service

very clean, great location, good breakfast & parking

the gym was impressive

wish there is one outdoor pool where kids could use as well

perfect place for family! the little kids loved it, so did our parents.

room service and restaurant were overpriced.

no room service for breakfast, television would turn off at will.

pool closed.... still!!!

breakfast was great and other amenities were quite nice (pool and gym)

the breakfast

happy to receive hot breakfast in the am and the pool temperature was amazing

should get more stars. great breakfast

the pool was closed. with covid restrictions being lifted, the pool should've been open.

the rooms were big and kitchen well equiped

hassle to go across street to the sister hotel to use all of there amenities such as the pool and gym in the freezing cold

individual kitchens. but not in the description

and just want to add a big shout out to the two gentleman working the breakfast may 17th and 18th breakfast room was so busy and they handle the crowd and demands for

only down side, is that you could hear the kids that where staying there running across the floor upstairs

staff didnt advertise the amenities(the pool, shuttle service,the gym etc) i only knew because i read what was said online

the lady who took our order at the bistro bar was very accommodating to my daughter; finding a kid-friendly menu option

when using the gym i asked for water and non was available after paying so much money for a room

clean, presentation, snack area, gym. staff was very pleasant.

the cavernous welcoming lobby, plenty of free parking

room service comes knocking asking if you are checking out at 8am and we called for early check in

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room adjacent to the elevator

no room service

room service did not service our room, breakfast was good but very expensive

gym needs to be updated with more equipment. equipment is broken.

noisy room i was next to laundry room place needs a total renovation

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

i was surprised not many guests used their gym and sauna

laundry next to our room

great pool for kids, comfortable room, great bathroom

some gym equipment did not work for the 3 days we stayed

minor, but there was also no silverware at our table and we had to seek out a waiter at the bar area to find some

staff was friendly, bar was nice and it was very clean

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

staff was great as was the lobby bar and free breakfast also very convenient walking distance to roslyn village

more salt and sand on the ice outside, in the parking lot would of been

restaurant and bar closes at sharp 9pm , this time should be extended

service from front desk and room service

i also like that parking space is large and reliable

the kitchen appliances were on point

the only thing i was not happy about, was the bar was not open

kitchen was sufficiently stocked with utensils and appliances

loved the fact that there's a kitchenette

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a recording because no one picked up

gym across the street, closeness to the great neck station, healthy breakfast, colberh

wifi had some issues but this was later sorted.

breakfast was great

we heard kids crying and screaming for a couple of hours

both beds had stains sheets, the clean bathroom had pubic hair on the new soap bar and on the toilet

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

there is no gym and the breakfast included is really poor

loved the lobby and bar area, had lots of options

safety bar needed on the shower wall, not just in the tub

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

i like the laundry room and continental breakfast was great

wifi want working in the rooms for 2 out if the 3 days we stayed

that there was a bar and the lobby was nice and spacious

great staff, polite and efficient. clean rooms and enjoyable breakfast and lounge area.

breakfast and guy at front desk

i was disappointed that the bar was not open daily

nice sized room with nicely equipped kitchen

i also enjoyed how large the room was and even though we didn't use the kitchen it was good to have

the bar is nice, but i'd like more options for eating dinner

no restaurant at night or bar i think

we had to go ask for xtra breakfast tickets for the kids

convenient location, nice staff, good breakfast!

breakfast buffet vouchers for

the buffet breakfast was amazing, the bed was comfortable, and the room was clean

convenient location. good wifi.

breakfast was very good

gym felt too detached from the hotel, almost a bit unsafe

the outside pool was lovely with plenty of comfy seating and a hot tub too

room service, didn t bring up coffee pods or toiletries as requested.

early check in was no problem

not enough parking for handicap.

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

hotel with the best breakfast buffet

parking could have have been better

who handled the pool during covid with sign in times was exceptional

the bar staff were amazing !

the bar and restaurant are cute and lovely

the spa was also very nice

spa was excellent

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

when traveling with kids, having a pool is a make or break decision

gym is very small and the machine wasn't working

definitely not a place to stay with kids

comfortable facility with nice front desk staff and excellent breakfast

gym was small not a lot of equipment

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

pool on

was boiling hot day and pool not

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

having a laundry room was something i really liked

pool area was not properly organized

beds were comfy, wifi worked easily

not enough parking

second floor no wifi tv signal was very bad

i think is outrageous, imagine a family with 4 kids, $100

great location parking free awesome accommodation. there are 2 restaurants inside.

their was no breakfast due to covid

my kids had to get an airbnb

don t have room service everyday

everything was fine. nice friendly staff. restaurant and bar close by . great location .

the friendly staff. the breakfast and the nestle coffee machine.

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

she did great job for an early check in

the staff is not always at the front because they are also doing laundry

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked staff a question they had

wish they had bigger muffins or more breakfast

parking.

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

parking lot was very tight

loved it my toddler kids just loved the place

the room was amazing loved the gym

ben behind the bar is a great barkeeper

gym was not in good condition & had broken equipment.

their breakfast bar has been the best i've had