the indoor pool is great

at her young child for 3 days nor kids running rampant through halls and hanging out in the gym

and the breakfast was good

loved everything environment,staff, cleanliness and breakfast was great this is my second time staying and i will definitely be going again

for example from what time to what time was the breakfast or where was located the pool and gym

parking on property, continental breakfast, well maintained rooms .

staff friendly and efficient. full kitchen.

staff was very friendly, rooms clean and pool was open late!

the hotel , pool, lobby , staff , rooms ⭐️⭐️⭐️⭐️⭐️

always the breakfast

the pool was nice and warm the kids loved it

staff pool

breakfast

modern bathroom, comfy beds, good breakfast and gym wasn't

there's an ice machine, and you can refill your water bottles in the gym

big comfortable bed free breakfast, indoor pool handicapped accessible

the buffet breakfast was great and the service was excellent

the hyatt constantly hold events with hundreds little kids, running and yelling in the lobby, as well as the breakfast area ( which is $25 per person for

room service breakfast

there were kids running everywhere knocking into people and just craziness

parking was available everytime we left the premises & returned

proximity to casino and local retailers.

parking was a little tight.

as to what is available to do around the area, as i was with a group of developmentally disabled adults, and he gave our group ideas

security of the casino upon arrival as your identification and temperature are checked prior to entering

the bed was comfortable and the pool is great.

also the gym is closed

breakfast was a grab and go. nick at the front desk was very nice. everything was lovely.

the room has a kitchen and tons of seating which was great for the guys getting ready

the living/kitchen are was also extremely nice it literally felt like home

parking was extremely full at night

cleanliness and the pool was great

i made my reservation here for those two accommodations specifically , because my kids love swimming

did not work, little hot water and defective shower head, room service breakfast never showed up

they did not have any of the room information such as tv guide, room service etc

the room service could be available a little later

i only had time during my stay to purchase dinner i also ordered drinks at the bar

friendly staff and very quiet. real breakfast and a open bar and grill

the size of the room the room service room food is really good

loved that wifi was easily accessible in the room, multiple usb outlets in the room as well

in addition i needed to do laundry, just one load

the bar keeper was very pleasant and made our afternoon nice food served was great

with covoid - resturaunt and bar closed refused early check in when hotel was 80% empty

with covoid - resturaunt and bar closed refused early check in when hotel was 80% empty

tried to order room service and the girl told me i couldn't because they were under staffed

the snack bar was way over priced

i love everything about this hotel, it has everything you needed the pool, jacuzzi and the gym

the breakfast at the sit down bar had limited choice and was overpriced for the quality.

also, i didn't realize they had laundry rooms (quarter operated) so that was helpful

overpriced for snacks and beverages. bar was a bit pricey.

like having the suite /kitchenette/love the zero products

small indoor pool if you have kids

very easy to navigate very easy to get around the rooms were big and spacious and had a kitchen

wish there were more healthy options at breakfast

have kitchen in rooms with table and chairs

the breakfast is actually good and ther is always hot coffee available

hotel room and breakfast was great

location gym cleanliness

next to a lot of stores. easy access to the highway. love that they had a pool and a gym.

ok though a little crowded didn't get welcome snack bag but were to tired to make a fuss pool and gym ok but didn't have time to use

believe you could expand shuttle service to the local mall and movie theatres

shuttle to and from airport

n early check in

was filthy, two washers and dryers, one of each broken, laundry detergent machine out of order, big stains on carpeting and chairs, cob webbs on walls in

no coins in laundry mat

outstanding breakfast and free fast wifi

been to a hotel where you have to request to have your room serviced and the only notice of that is on a little 5x5 card taped to window

pool and elevator could have been a little cleaner

the hotel was elegant, clean and comfortable. plenty of parking, nice pool and buffet breakfast.

room was quiet and there was plenty of parking spaces

quaint. the bar and food was very good

the inn only serves lunch & dinner but bar is open by noon with beautiful seating inside or outside, lovely staff, and for breakfast,

one little round bar of soap for 2 people for 5 days

couldn’t get the tv to work. could use a bar in the shower.

the bar staff so lovely particularly john

nice little gym and friendly bar.

my kids love the pool and the breakfast is fresh and delicious

comfortable bed, new decoration and 24h open gym

unhelpful she didn’t even explain the facilities of the establishment we only knew there was a gym and spa bc it was across from our room

wish the bar & the pool were open later (but probably those 2 don’t mix well lol)

the mattress was bad but all else was good ! and wish they had a pool and gym

the speed bumps in the parking lot

the parking lot is a little tough to get to the li expressway

i loved the breakfast and the rooms. everything was so clean.

i got eggs to order and a great breakfast

a little to family friendly kids playing unsupervised in the elevators and not wearing masks

rooms, good breakfast included, nice facilities (small heated swimming pool, self-service laundry, workout

access to indoor pool and arcades was definitely a bonus

free breakfast and the rooms were clean.

to the virus, no breakfast, room service, gym, etc

95 for wifi

routy loud guests with kids

bed curved inward and not enough parking spaces on hotel site

we stayed here last year and the kids were playing

obably due to overflow from adjacent hotel)

bed was so comfortable and spacious... shower was refreshing... breakfast hit the spot

the kids were able to sleep but not the adults

clean room. my kids were comfortable

parents allowed their kids to play with remote cars in the hallway, which was annoying after a while, but that's not the

clean and a good breakfast, nice staff.

great staff, fun bar and great food. perfect location to walk to all of downtown port jeff.

the room was good, as was the wifi

when i asked about spa services after having a hard time booking them online, stopping by on sat at noon, & calling,

the spa was not open

we enjoyed the bar many times

indoor pool

was not tucked into a separate area, it s

no slippers and no robes available. juste one bar of soap available for hands and body

kids school screaming and running up and down the halls from mid-afternoon until 10:30pm

room service was disappointing, seemed more like we received a door dash order and took much

spacious it had an amazing indoor pool which my son absolutely loved

the fact that there is no room service is a negative i had to leave everyday to get meals

room service not available right now

gym need visual mirrors

it was very clean, staff were really friendly, rooms were nice, pool was enjoyed by grand kids.

staff - parking - pool - gym - computer room - kitchen

kitchen

the pool temp which they immediately sent someone down to warmup and the hot tub being closed

might just say that the kitchen was excellent though there was no fumes extractor

didn't get to try the breakfast but for last minute booking and very short stay i was satisfied

the food at the bar bistro was just average.

bar is great friendly and always professional to include: hotel employees always very accommodating

gym is

room was nice and the bar area was a nice little thing to do to get out of the room for a

hotel employees at the bar front desk and the team at the front desk

hot water, variety of channel choices(traveling with kids) quietness didn’t hear anything or anyone

pool is closed completely and my kids were looking forward to it

breakfast buffet was awesome

people throughout the night slamming doors and kids screaming and running around at very late night hours

i did enjoy the included breakfast buffet

breakfast was plentiful and food replaced as needed

breakfast not stocked or replenished well.

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

the coffee was great and always available. breakfast was mediocre but that was expected.

excellent choices and the breakfast area was well maintained ans always stocked well

fantastic, clean location and friendly staff! free parking!!

clean place with nice amenities and a pool

the pool was good and my kids had an awesome time

liked the convenient location, the pool & workout room, the bar & restaurant

in a breeze - asked for different accommodations to be closer to the pool & immediately done- room w/2 queen beds great - the beds & pillows were so comfortable

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn t use any amenities like the pool or gym

the indoor pool

didn t use any amenities like the pool or gym

had breakfast at restaurant on last day, food was good not great

good parking and good customer service nice rooms as well.

parking

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more could you ask for

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

gym was close