pool deck had an ant infestation which i reported to the front desk

the whole hotel was clean, down to the pool and gym areas

breakfast

the breakfast was outstanding

excellent and courteous staff. very nice and clean facility. gym onsite. free breakfast.

us most of our money back so we can actually buy extra food some we cannot use the pool at the gym but like i said i do understand because of the covanta virus but i could have found a cheaper

the pool, the atmosphere

broken equipment in the gym no shower in the pool area. no jacuzzi

property has everything included, no hidden extras: pool, gym, daily breakfast and roomy rooms that have cooking facilities and lounge area as well as

small gym available

breakfast was amazing

breakfast was average but that's

ohh and i enjoyed the gym

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

the gym is open 24 hours and the pool which is open from 10-10 is very large and good for a decent swim

bar and restaurant had a limited menu

hotel premises/ swimming pool/ spacious room

how the wifi isn t working well at all.

bed and pillows very comfortable. pool and gym were great. breakfast was fresh and yummy.

breakfast but not varied; it might be an idea just to add/replace one or two items per day

i was a bridesmaid and was not provided any early check in, not even 30 min early

i loved the convenience if early check in i had requested.

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

i loved the small gym it was good to use some equipment again

staff courteous especially the man in the breakfast area

no breakfast buffet

there was a lot of counter space in the kitchen area

pool and game room

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

the lobby was beautiful, the pool as well

rooms are very large and all have a patio that faces the pool

had a suite that had a terrace that leads to the pool

room had high ceilings, beautiful kitchen

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot, so it was a long wait for us from the 5th

parking was very convenient

gym was basic but overall the hotel was nice.

no room service. even when scheduled, nothing was done.

included with the stay is below average room service is every other day unless asked

breakfast was 16.99 a person the amount i paid should have included breakfast

breakfast was good but way too slow

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

breakfast was amazing and loved my waitress

did not have breakfast but the location is perfect.

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

the temperature of the pool. too cold to temp you in on a cold december.

pool and the sitting space indoors and outdoors!

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

pool very nice and loved fire pit

a place to rest, recharge, and got the gym

00pm) got there pretty early,had waited hours for a room to be

the manger was treble they asked for $50 for early check in

even the parking attendants where super friendly and helpful

the valet parking was easy and super friendly

breakfast was ok. food was ok the gym was very warm. couldn t adjust the ac

great lobby, nice gym and pool.

i loved that there was a gym and swimming pool

ample parking, handicap parking close

oh, and the gym was not what i would have expected from such a large hotel

spa was excellent

great spot for girls night with dinner, bar and spa

the spa was also very nice

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

(drinks were amazing) we are looking forward to visiting again and using the spa services

i made use of room service for a late supper which was fine, but i was disappointed with the choices

restaurant and bar closes at sharp 9pm , this time should be extended

no room service on sunday mornings

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

the larger tv in the bar area needs updating big time

and the hot tub wasn't working at the time but the indoor pool was super relaxing

happened to stay room where some kind of laundry machine running like noises all night

he started to mention the amenities such as the bar and restaurant and their times to open and close

center very pleasant, clean, well lit and looking into pool area

restaurant and bar on site

midnight i was woken up to what sounded like kids running up and down the hall being very loud

early check in

held my kids hands

friendly staff. early check in

comfort, cleanliness, early check in

breakfast was great

wifi had some issues but this was later sorted.

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

the breakfast and coffee the next morning. the room was comfortable.

safety bar needed on the shower wall, not just in the tub

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

no swimming pool.

making my booking, i specifically sorted by facilities like a swimming pool, gym, and airport shuttle service

gym only opens at 09:00

swimming pool not available. coffee in rooms was very poor quality.

pool was closed

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

good breakfast the place very convenient close train restaurants and groceries very recommend to stay

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

didn’t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

great breakfast, very clean, near shopping center, fitness room

put out- we saw other guests who knew walk away with them- which started discord with the kids

breakfast was great and always is.

cookies at check in were a big win with the kids

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

but we were offered shuttle service who can drop us off

i wish they advertised their free shuttle service

clean and airport shuttle and walking distance restaurants

the shuttle driver was very nice and drove us into town to eat

bed $ pillows outstanding breakfast super!

great staff, polite and efficient. clean rooms and enjoyable breakfast and lounge area.

they provided free early check in

also, this time, for the first time, wifi wasn't

the wifi worked very well, which was indispensable for getting some work done

close to one of our favorite gyms and the bed was very comfortable!

the parking was also no problem at all

aff changed shower/bath control instead, which was not broken) this was a

the friendly staff. the breakfast and the nestle coffee machine.

breakfast every day was excellent, with scrambled eggs, potatoes, meat, waffles, cold and hot

their was no breakfast due to covid

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

the staff were very friendly and the free breakfast was absolutely amazing.

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been that way for awhile

parking

there was free wifi

somewhat dated, but that adds to the charm. no restaurant and the gym was closed.

late check out time which is really nice

the basement gym is large but there were no free weights, just an old universal machine that did not work

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

the gym was closed

the room service was a nice amenity however the phones in my room did not work so i couldn t enjoy

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

also, we ordered room service

there was a bar on the premises and a restaurant right next door

parking was too close to the main road for my personal taste

wifi connected but would not load websites

it was very clean and nice parking spot. and the receiptionist was very nice and helpful.

great staff clean room exceptional wifi great value

kept clean good parking

shower had no bar to hang onto and was a little slippery. pipes made noise at night

the bar was an extra bonus since we were not ready to go to bed early

like the fact the hotel had a restaurant room service and also a pool it was very clean and

they also have a pool

gym was close

good parking and good customer service nice rooms as well.

they gave one bagel , one butter, no juice or milk for kids

was non existent the gym was a bad joke the pool was closed and i was there in july the rooms are run down i had to

breakfast is good also

we were playing golf at bethpage and it was only an 11 minute drive on rt 135

non- smoking room smelled like smoke and the railings on the top level are very unsafe for kids and are spaced too far apart where a child could fall through

like the gym- clean and sufficient equipment to get a good body workout

the bar besides it.

early check in and very nice check in girl.

early check in , room makeup timely, cleanliness is top notch

bar barely had alcohol and closed very

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

room and breakfast

nice breakfast served by another excellent staff member

breakfast amazing, staff very friendly, very clean , and family environment

clean and the breakfast was great

they also did a buffet breakfast with a roaring fireplace

room was very clean and spacious

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

nice breakfast included

the free continental breakfast was good

convenient location to bethpage golf course

in the lobby and very friendly staff, check in and out was a matter of a minutes, we ordered room service and it by far was

expected pool to be heated

a bright friendly bar and restaurant

friendly front desk kate nice location easy parking.

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the indoor pool

didn t use any amenities like the pool or gym

breakfast has not been requested.

had breakfast at restaurant on last day, food was good not great

staff were extremely nice and helpful. kids enjoyed the pool.

it comes with a kitchen but no tiny soap for the dishes.

in the gym (1) one of the two treadmills didn't work, (2) the water fountain was empty on two days, (3) no

pool could be a bit warmer and the hot tub a bit cooler

staff - parking - pool - gym - computer room - kitchen

the shuttle driver remained at midnight to get us to the hotel

shuttle bus srvice, font desk, breakfast.

hotel had a great little gym too

shuttle bus srvice, font desk, breakfast.

shuttle service is reliable and free. good breakfast included. the staff is very helpful.

the bar and resturaunt seemed very large and were sort of merged together

room service was great and prompt

even though we only stayed overnight, my kids and i spent the whole time swimming

adequate small gym was a good edition

little kids and babies are taught to swim safely on the weekends

breakfast good. people be bad

wasn't crazy about breakfast. wife thought it was fine.

breakfast not stocked or replenished well.

the continental breakfast was very nice

nice, clean, new hotel with anindoor pool and jacuzzi.

hotel employees at the bar front desk and the team at the front desk

gym is

the food at the bar bistro was just average.

room was nice and the bar area was a nice little thing to do to get out of the room for a

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

well except for the screaming kids running up and down the halls all hours of the night and their parents shouting at them

large spacious room. on site gym, pool and restaurant. the atrium design.

we had room service for breakfast

the view from the room overlooking the pool was fun, and the room was spacious and had really nice and comfortable appointments

hours, all i could order for room service was a turkey blt

poor and inaccurate instructions for wifi

my kids and i felt safe in the area

there aren't garbage cans on the floors or lower level

the front desk, shuttle and restaurant staff were super nice and accommodating

good breakfast, great location, clean, friendly staff

hotel has gym with basic equipment that is free of charge, which has been very useful

love the double bed esp when traveling with kids. spacious room. amenities ****

i hope they reconsider having complimentary late check out for us later in day or red-eye flight people

were super friendly on arrival, rooms were really comfortable and breakfast facilities just what we needed

free breakfast was ok

we only came because we were invited to a party for the kids in staten

there wasn't a pool for the families that were staying there, but there is a gym

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

noises way past posted 5pm gym closed at 5pm after a 4pm check in which is insulting

kids need to walk up to the 3rd floor after the long travel

room service food was awful and very expensive for what it was i couldn t eat it but to be fair

shuttle to the airport and the room was perfect for an overnight stay.

the shuttle to and from the airport was not a good experience

modern and elegant. restaurant and bar in the hotel kept me from having to drive anywhere.

the shuttle driver and check in experience was good

helped me get a cab for flight the next morning since i missed the shuttle to the airport

cheap hotel fare. on time shuttle bus.

hallways, gym equipment, elevator and rooms (especially the shower/bathroom) needs a complete upgrade

and quality of meal in the restaurant breakfast was not included gym was closed for

the shuttle was very convenient due to an overnight stay while switching between lga and jfk airports

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

the breakfast was grab and go very limited​

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

wish they had bigger muffins or more breakfast

i barely has time to dress and finish breakfast before someone was knocking on the door to throw me out

the gym, and how spacious the rooms are.

we did our laundry at the hotel, very reasonable for both the washer and dryer

front desk, shuttle bus driver and people in cafeteria are very kind and willing to help

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in the hotel

breakfast was amazing ud83eudd29

had to be at the airport at 5:30am but shuttle service didn't start until 6am

the fitness center was decent and clean

the hotel shuttle service to and from the laguardia airport was super convenient as well

early check in club lounge

location to citi field/subway. no pet fee.

there is no floor diagram! the swimming pool and gym are only open for 4 hours.

clean, friendly staff, free shuttle, restaurant was open late, room was beautiful.

location to the airport, free shuttle, food on sight, indoor pool heated

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

very nice new hotel with a shuttle to laguardia.

* excellent location * small living area in the room was great for a small family * the small gym did what it needed to do * great temperature control

have to buy at lobby bar for over $3

location, really convenient location. room service is attentive.

the breakfast, and room service is not delivered to your room. you have to go downstairs.

not told we had to ask for daily room service so received none bar and restaurant on top floor had a minimum so could not just grab

the next day i asked for a breakfast item on the menu, they did not have it either

our 2 kids slept on the sofa bed, comfy enough

the breakfast is very good and warm.

lady at the front desk wanted to trick me to pay breakfast for my two kids

no restaurant or bar except coffee bar until 10

they had a shuttle service from lga that picked us up after we landed dropped the ball on getting us back even

we didn't get to use the room service but it was very

i liked the pool and the gym and things of that nature.

comfortable room, great location. shout out to the shuttle driver too!

not find room service menu