breakfast buffet was great, the property is a beautiful old mansion.

the bar is fun and has games which isn't totally a selling point

the bar wasn't taking cash and the atm was broken

room was very clean and spacious

the front of the building and the lobby was pretty. they gave us early check in

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

dinner - breakfast excellent service amenities pool pleasantly furnished

great pool for kids, comfortable room, great bathroom

minor, but there was also no silverware at our table and we had to seek out a waiter at the bar area to find some

restaurant and coin operated laundry on site.

no room service on sunday mornings

i also like that parking space is large and reliable

restaurant and bar closes at sharp 9pm , this time should be extended

breakfast not included due to cov 19

the larger tv in the bar area needs updating big time

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

lady who does the laundry for the facility is also very accommodating

the gym, the doors leading to outside, opened by my room

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

room service is good and flexible

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

clean and good breakfast.

they provided free early check in

i also appreciated the bar and tv in lounge area

fitness room. location. bar. room.

the spa was also very nice

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

hotel & spa has become my home away from home

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

was no breakfast or room service

pool for my kids

if the hotel would invest some money to set up an up to date wifi

early check in time due to early arrival

hole stay bad breakfast dirty bathroom had to call for room service room was severed cleaned to after 4 pm very bad parking had to park and feed meter on

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

safety bar needed on the shower wall, not just in the tub

the gym was a little small

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

little tired. water bottle machine broken in gym.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

wish there was free breakfast, cups in gym area, and free parking.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

nice gym

no food or room service in the entire hotel monday thru friday.

breakfast was good!

charges you an additional $16/night

inhouse restaurant was a bar setting, we were carded at the door just to eat dinner and it was way to loud for the space

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

location is awesome, kitchen in room

also we would have liked to know ahead of time that the pool wasn’t available

late check out, and what i loved the most was that they stored our bags for us even after check out

great staff and loved the breakfast

little kitchen with microwave and fridge

plenty of parking space and importantly for us very close to the bethpage golf courses

quiet, comfortable, includes great breakfast and dinner

free parking within the

, making for a noisy, rambunctious

the kitchenette is well-equipped but instead of a dishwasher you should have a washer/dryer.

the kitchenette, clean roomy, provided breakfast.

unable to use the jacuzzi or pool at the time of my stay

broken equipment in the gym no shower in the pool area. no jacuzzi

there was a patron who was smoking inside the pool area

property has everything included, no hidden extras: pool, gym, daily breakfast and roomy rooms that have cooking facilities and lounge area as well as

no hot pool. laundry was out of service. one of the elevators wasn’t working

location was perfect, and the breakfast wasn’t what i’m accustomed to but it wasn’t bad it was a nice covid free

went smoothly, and the bed were comfortable, hot breakfast overall

that the pool was opened and clean

everything, we love it , pool , room , bed , food , breakfast. gym

they gave one bagel , one butter, no juice or milk for kids

comfortable facility with nice front desk staff and excellent breakfast

has the key to the room in the lobby that has the only microwave so i had to order food for my kids when i already had food i just needed to warm it up the ice machine kept breaking down and the

no real breakfast in the morning.

we were playing golf at bethpage and it was only an 11 minute drive on rt 135

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

i loved the small gym it was good to use some equipment again

not breakfast

i needed an early check in and they did it !!!!!

breakfast not included despite silver elite ihg membership.

pool area looked unkept, no staff visits, no fresh towels, pool was dirty

breakfast was 16.99 a person the amount i paid should have included breakfast

did not have breakfast but the location is perfect.

spacious room they actually serve you breakfast not just bagels and cereal

i always love my breakfast , the pool and hot tub so close to many activities

the temperature of the pool. too cold to temp you in on a cold december.

the only flaw we found was the pool tile is dangerously slippery!

king room w/ sofa bed perfect for me and my 3 kids

pool is very small. shower water had low pressure

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

the wifi connection was not so great in some part of the room especially the bed area.

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

clean , spacious, great breakfast, super cool staff , awesome heated pool , great gym

convenient bar for evening and breakfast area, nice spacious room.

a nice hotel but a bit pricey about 200 a night with tax, there could've been a better variety at breakfast however i loved the fact that there was real orange juice and real bacon even though it

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

lot doesn’t have enough space, breakfast was not what we expected but i’m sure is due to covid

kitchen staff was not very friendly and hard to locate

the front desk personnel and the kitchen staff

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

in this time of covid having a kitchen was very helpful

had a suite that had a terrace that leads to the pool

the pool table and ping pong table in the game room were a lot of fun for our group

pool closes early.

staff courteous especially the man in the breakfast area

the fitness center is also nice too

there was a lot of counter space in the kitchen area

real, fresh food at breakfast

kitchen area was awesome, loved the fuller size refrigerator

spa is nice but the massages were mediocre

shuttle service sounded a bit difficult to use, or maybe it was not worth the hassle for me to

and decor, complementary breakfast and coffee, restaurant is exceptional

the gym facilities where clean and very up to date, and as for breakfast everything was spot on.

average, toilet paper is the cheapest available and roll fell off almost every time pulled, mini bar half empty and never refilled in three days, overcharged on final bill with a double charge on

kids running in the hallways; dogs barking all night

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some work

there is a gym, if you like to do the bike or treadmill before your trip or site seeing field trip

staff was accommodating. gladly allowed early check in. had simple work out room.

no room service

to use the gym but had a foul smell and some person banged on every door and screamed a name on my floor

absolutely beautiful, outside pool, washer & dryer, very clean rooms, and parking

like the fact the hotel had a restaurant room service and also a pool it was very clean and

the pool

pool open a little later/earlier. and exit off the side street to get in and out easier

the pool area is nice

a place to rest, recharge, and got the gym

pool was a little outdated (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (+)enjoyed everything about it especially the pool and how the light above changed colors (+) my friend and i didn t use the gym or pool this trip but it s always wonderful (-)the pool was on the small size but adequate. (-)pool was closed. and 2 full size vs qurens seemed odd (-)pool closes early 7pm (-)wish they had something in room stating where pool, gym and patio were, (-)pool openings (-)not access outside lounge chairs off the indoor pool/door was locked

the valet parking was easy and super friendly

wish they had something in room stating where pool, gym and patio were,

actually thought the hotel was clean and neat, but its good when you travel without kids

good location parking a plus other places charges an arm and a leg for parking.

omg the breakfast was excellent

free breakfast. free parking.

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

parking

clean, comfortable, quiet, good breakfast.

location, free parking

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

the staff were very friendly and the free breakfast was absolutely amazing.

room service was prompt, the room was clean, there were plenty of towels.

late night room service menu.

rnard was wonderful)

the parking area was full and it was difficult to find parking close to the main entrance.

didn't like that i was asked to pay for parking for the first time

spacious suite; excellent breakfast; very clean facilities

this makes traveling with kids so convenient

very friendly staff. and excellent facilities incldns shuttle service to the train station etc.

breakfast was fresh and plentiful

rooms, fine breakfast, comfy bed and shuttle service within 4

comfort, cleanliness, early check in

late check out

friendly staff. early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

the fitness center never had more than one person in it but we saw it and the pool in use

breakfast has not been requested.

didn t use any amenities like the pool or gym

the indoor pool

didn t use any amenities like the pool or gym

i was hoping that they have functional pool. kids were expecting

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

breakfast and clean

breakfast was relatively simple but full of options

very nice staff, breakfast and the room

friendly, clean, efficient modern facilities. great breakfast, great atmosphere!

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

loved the fact that there's a kitchenette

everything rooms, beds, kitchen, etc.

the kitchen set up

water pressure is great in the hotel bar is

convenient location to bethpage golf course

in the lobby and very friendly staff, check in and out was a matter of a minutes, we ordered room service and it by far was

parking was included

my kids room above us, the shower didn’t drain, and our toilet overflowed/ backed up and flooded the

food , pool, drinks, rooms were amazing.

location, cleanliness, staff rooms, spa restaurant little coffe shop

from the concierge s, the cleaning crew, the restaurant & room-service staff, the coffee bar staff- you all are exceptional

the staff were incredibly accommodating, the rooms were excellent, pool was lovely

some better lighting in the parking lot since we arrived after dark.

one of the kitchen staff members went out of their way to help my husband pack breakfast in some containers,

the pool/jacuzzi and gym were available for use via private reservation to maintain safety

the kitchen area was great

the breakfast was very nice with several options.

room size, pool and breakfast selections

requested an early check in and got one after speaking to the manager of the front desk

i was made to pay $35+tax for early check in for 2

the breakfast is a little basic but i had a kitchenette so didn’t need it.

no breakfast.

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

the kids loved the pool

wifi was not working properly

wifi works well even for streaming

for my husband and i were already free so for our inconvenience they would pay for our two kids

gym had what was needed

expensive garage, no room service

the wifi was very complicated to join and i had to seek help from reception

room service was value for money

room service

the pool is wonderful and the hit tid is even better

got to use the gym.

they have a bar, kitchenette , snack bar and a area where you can eat

too much noise in its kids running they the stair well and running thru the hallway

next time i will def try out the bar selection in the lobby

breakfast buffet was delicious

from the greeting at check-in to room service was awesome

as it was late and we were with the kids, we decided to put on warm clothes, but it was not very comfortable

great bar & reception staff, beautiful facilities & amenities

we ordered room service once and buffet the next. the buffet was good

the pool is open until 10pm and it seemed there were always kids in it

super clean, great room service and super comfortable beds

bar barely had alcohol and closed very

the gym was clean and efficient

early check in , room makeup timely, cleanliness is top notch

there is no room service unless you request a day before the actual service

everything! breakfast is amazing, really clean and the staff is excellent !!

breakfast amazing, staff very friendly, very clean , and family environment

clean. conveniently located. great breakfast. quiet.

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

room and breakfast

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open so this time i will be swimming and using the fire pit we had such a great time words

awesome property. staff friendly and very accommodating. pool was so clean and warm

bed matress. kitchen closes to early.

also i was told breakfast was until 11am yet at 10:30 am i was told the kitchen was closed

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

upset the pool wasn’t open, whole reason we booked there

the room, access to laundry room, and fulfilling breakfast.

beds were nice staff was friendly pool was warm for kids to swim

staff was friendly, breakfast was good. the pool, outdoor patio, all very welcoming

parking lot is shared with laundry mat

there s a parking space. staff is friendly.

the only negative thing, was the gym was not available.

staff was friendly and facilities like gym , 24 hour coffee machine was helpful

parking was a bit of a challenge especially at night!

breakfast was not that great

great place to stay with all the little kids too!

even when my kids spoke

kids really enjoyed the breakfast; it was not overcrowded so they were able to take their time and

had a drink at the bar and the staff was very friendly and

i especially loved the bathroom which was a king room with a spa bath

not near 7th train and needs a free shuttle

no pool, spa or exercise room

shuttle service was fast and friendly

airport shuttle, staff knowledgeable of area and things to do.

hotel shuttle is also an option

staff didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

lovely helpful staff. since i didn't have a car, their shuttle service was a terrific bonus.

a restaurant or bar in the hotel would add a lot.

wood floors & nice lobby needs a bar so u can hang out !

called down for room service, fresh hot coffee and they brought coffee maker packets up, and no water

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time until it was cleaned

there was even a spa and a transport agency within hotel premises

because of covid there wasn't any room service so you had to call for towels but we cleaned up as we went along day by day

very accommodating professional staff! the room was great especially the spa like shower!

i wish the amenities like the swimming pool and gym were more advertised.

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

the gym and small shops in the area compliment the hotel's amenities

the wifi

we enjoyed the pool, gym, and in-room dining

pool, bathroom

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

great location and pool was awesome!

little kids and babies are taught to swim safely on the weekends

adequate small gym was a good edition

the wifi is very weak, the coffee machines are old and the gym is small

other than a ton of kids were there for a lacrosse tournament and sort of took over every public place in the hotel

kids was so happy be in this place , they and me, deserve good time together, in some places like

the complimentary breakfast ending at 9am was too early.

was great, pool was great, beautiful hotel

they accommodate us for early check in which was great

pool was closed due to maintenance & covid19

the kitchen supplies included thoughtful and useful touches and was nicer than usual

comfort of room and bed! beautiful bar and restaurant!

pool and gym are extremely small and not well equipped

room was great, service fantastic, facilities cleanly and well equipped, great hot tub and warm pool

pool was small but well kept. same goes for the gym was very clean but small

the restaurant has a wonderful bar and the food was excellent

the shuttle service to the airport was great and there is a train from hotel to time square

we did our laundry at the hotel, very reasonable for both the washer and dryer

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front

i liked the large room, liked the view, laundry facility, etc.

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in the hotel

shuttle to and from jfk airport

the free shuttle to the airport.

clean, friendly staff, free shuttle, restaurant was open late, room was beautiful.

bar was a nice touch to our morning wakeup routine

very nice new hotel with a shuttle to laguardia.

kitchen old and outdated and unclean. no kitchenware.

room nice a lot of space with a kitchen

lovely hotel, very large suite, breakfast was great

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in bad shape, cabinets didn’t close well and neither did the dishwasher

breakfast was sufficient

lady at the front desk wanted to trick me to pay breakfast for my two kids

didn't have breakfast.

no food or bar at this hotel

restaurant and bar facility closed on a sunday

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til

the hotel needs updating with decor, and gym equipment is archaic

gym needs improvement and they badly need to improve upon breakfast

wouldn’t check if i could do early check in after i was told i could, & had us waiting at the lobby for about an hour w/o

breakfast was 7.out of 10...not much more than carbs.

we liked everything except breakfast.