and the b inherit pool & jacuzzi was our favourite part

pool and gym a bit dated

parking

as soon as i arrived they checked me right in and also the free parking

oh, and the gym was not what i would have expected from such a large hotel

i walked outside and there was a group of young kids smoking and drinking next to my car

parties worth kids running around late into the night

laundry was out

gym was basic but overall the hotel was nice.

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some work

the pool table and ping pong table in the game room were a lot of fun for our group

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

rooms are very large and all have a patio that faces the pool

the lobby was beautiful, the pool as well

pool closes early.

breakfast- but that was bad in general in us

quiet, great location, very nice staff, spotless, nice pool

love the kitchen, spacious room and good selection at breakfast

rooms are beautiful, they were very fair about pool time

the pool and mini golf was cool too

the pool is under repair

to much young kids being

gym only opens at 09:00

several choices for continental breakfast, no microwave tho

just didn’t like when it says free breakfast and you get your food and the lady that’s there give you a stink

wish they had something in room stating where pool, gym and patio were,

was great, the bar man, german, was an excellent chap

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

music in the bar area was great

definitely book your spa appointments ahead of time that is no pop in service :-)

the front desk personnel and the kitchen staff

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

clean and comfy bed nice breakfast

the front desk staff, kitchen and maintenance personnel were amazing

we disconnected it but room service connected it again every day

bed and pillows very comfortable. pool and gym were great. breakfast was fresh and yummy.

i stayed on the 5th floor and the wifi was not consistent.

nice bar with some very good snacks and quick food when you are hungry and don't want to leave the hotel

gym... needs more weights

soiled mattress, small gym, no continental breakfast & dirty elevators

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

room was dirty, the carpet was coming up in the room and kids kept tripping on it

large ,clean,well appointed rooms. friendly staff - nice breakfast-

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a wholesale cost of 40 cents), and dry/cold breakfast sandwich smaller than my palm

the fire pit in the back was nice and the bar but the rooms.

the hotel bar and the layout of the room.

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

minor - the selection and pricing of the coffee bar in the lobby

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

i loved the convenience if early check in i had requested.

i was a bridesmaid and was not provided any early check in, not even 30 min early

the bar was nice

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

nice pool but not heated in august... ice cold water... sad for the kids

my kids hurt themselves on the bed several times

check in was very easy. breakfast was good. all employees were polite.

breakfast was excellent, everything needed to satisfy for both adults and the kids

small gym available

complimentry breakfast & room cleanliness

the kitchenette, clean roomy, provided breakfast.

unable to use the jacuzzi or pool at the time of my stay

i loved the fact that we were required to reserve the pool, and just our party had use of the pool for the duration

bar in lobby with excellent bartender (amir)

indoor pool, bar, nice lobby area.

great gym

the bar area was inviting, the elevators quiet and quick

everything especially the bed and the pool.

the rooms and the breakfast area are so clean

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

the breakfast was extremely well done and delicious with a very nice variety

great room, great to stay with kids, and breakfast excellent

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

adequate towels airport shuttle was probably the best kept secret of the hotel

staff very helpful. room was clean. breakfast options were good.

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

breakfast was very. nice to have shuttle service to jfk

didn't stay for breakfast

most european) feel and

staff is friendly very helpful, the restaurant is connected to the hotel, i had room service, however, you are able to go down and sit outside or inside to enjoy the food

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

great staff, located where i needed, parking was secure, safe and quiet area.

free parking just outside

spa was excellent

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

hotel & spa has become my home away from home

the bar and restaurant are cute and lovely

the spa was also very nice

early check in

held my kids hands

midnight i was woken up to what sounded like kids running up and down the hall being very loud

comfort, cleanliness, early check in

late check out

meals in the restaurant downstairs were excellent, as was the room service breakfast

no fitness center

parking, neatness, fitness center was adequate, but not great

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

clean, location, room service, restaurant in the building, parking, kind staff

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

only the bar food was available at the bar lounge

the receptionist to the cleaners and bar and waitstaff was excellent

the bar menu is good and tasty

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the room was very clean, and the laundry facility was great—very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

some gym equipment did not work for the 3 days we stayed

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

happened to stay room where some kind of laundry machine running like noises all night

they charge a $38 a night resort fee for the pool the gym and wifi which we did not use any

pool was little bit cold but refreshing for kids to play in

tv’s in the rooms should be upgraded to smart tv’s for the kids

is no gym and no indoor pool

we had an awesome visit at the beach and pool with our young kids

they provided free early check in

i didn t like you stopped the breakfast lol

close to one of our favorite gyms and the bed was very comfortable!

i also appreciated the bar and tv in lounge area

the parking was a bit challenging. the bar was in the lobby, but not opened.

the continental breakfast was very nice

the coffee was great and always available. breakfast was mediocre but that was expected.

excellent choices and the breakfast area was well maintained ans always stocked well

breakfast was great

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

bar is great friendly and always professional to include: hotel employees always very accommodating

the food at the bar bistro was just average.

hotel employees at the bar front desk and the team at the front desk

room was nice and the bar area was a nice little thing to do to get out of the room for a

excellent gym

pool open a little later/earlier. and exit off the side street to get in and out easier

the room was clean and well lit. the employees were friendly and the bar food was tasty.

room service was very good

like the fact the hotel had a restaurant room service and also a pool it was very clean and

the location the room was beautiful and parking convenient

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

more cereal selections for breakfast as well as fresh fruit as an option.

glad breakfast was included especially saturday

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

a bright friendly bar and restaurant

room service came fast and were very nice property room service made everything correctly and food

staying here it's got everything we need my kids always enjoy the pool

could use more parking spaces

convenient location to bethpage golf course

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

the gym was a little small

the breakfast was yummy.

had breakfast at restaurant on last day, food was good not great

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn t use any amenities like the pool or gym

breakfast has not been requested.

extremely clean. was able to use the pool for 30 minutes with just my family.

it comes with a kitchen but no tiny soap for the dishes.

the gym was will equipped and the breakfast has much variety.

it was very family friendly, indoor pool was enjoyed by my kids

timing of breakfast should be extended due to kids

liked that everything i needed was in the hotel, indoor and outdoor pool, gym great restaurants and peace

for when the kids went to bed a family member watched my daughter and i was able to relax and have a couple

room service menu offered many selections at affordable prices

the wifi is very weak, the coffee machines are old and the gym is small

the fact that there is no room service is a negative i had to leave everyday to get meals

complimentary breakfast and full dinner buffets

loved everyone in the kitchen and wait staff

enter toilet height and parking.

need a bartender by the pool area

we ordered room service and we were not disappointed

free breakfast. free parking.

parking space and access was excellent

don t have room service everyday

room service every 3 days

convenient access with free parking and good breakfast.

friendly staff, rooms were clean, good breakfast

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

clean, comfortable, quiet, good breakfast.

parking.

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

than just soap price is extremely overpriced for an inn common area could use more facilities for breakfast/light

gym is very small and the machine wasn't working

no real breakfast in the morning.

was non existent the gym was a bad joke the pool was closed and i was there in july the rooms are run down i had to

the breakfast was amazing. i felt safe and it was quiet. great location. will stay here again !

shuttle bus srvice, font desk, breakfast.

very considerate - early check in and late checkout for air connections.

hotel had a great little gym too

good location, nice and helpful staff, clean room, good breakfast

breakfast is brilliant! the staffs are professional.

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

i love using the gym

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

the gym was closed

lady who does the laundry for the facility is also very accommodating

that anyone can go swimming right now, but i wouldn t even if i was able due to the pool being in view to every person in the hotel

while at the pool with our daughter the maintenance gentleman came over to us, exchanged pleasantries,

as it was late and we were with the kids, we decided to put on warm clothes, but it was not very comfortable

great bar & reception staff, beautiful facilities & amenities

rtender) was fantastic

there was zero info about wifi log on

lack of restaurant or room service

clean, good wifi, complimentary coffee.

i usually don't care about the wifi, but this time we used it for a work video call, and it worked very well

ontime shuttle to and from train and airport

traveling alone or with young kids i would recommend but traveling with an infant would not recommend

nice and fluffy bed, air-conditioning, free coffee/ hot chocolate all day, a small 24-hour gym, free wi-fi

kids loved the waffle maker but the tables were dirty and staff struggled to keep

market was pretty bare bones, and online ordered room service food was mediocre at best...

had to pay extra for early check in

they have a 24hr laundry room

like the gym- clean and sufficient equipment to get a good body workout

the bar besides it.

the gym was clean and efficient

bar barely had alcohol and closed very

the gym was available for free

clean and the breakfast was great

the complimentary breakfast was delicious

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

very convenience and breakfast,

the lady at reception said the room service was running, but when we got to the room, it was not

have loved 24 hour room service as i arrived starving after midnight and the market snacks didn t appeal

easy overnight stay by the airport. shuttle efficient.

no gym

room service food was awful and very expensive for what it was i couldn t eat it but to be fair

location to airport & shuttle service a plus

shuttle/airport

the shuttle bus worked well which was the prime reason for choosing the hotel

room had bed bugs, my kids got bite up i got bite up

shuttle service, near by airport, clean

very close to the airport. very convenient shuttle service.

bed, free wifi. dinner was really excellent.

location great. very clean. self-service laundry fabulous.

laundry and distance to jfk

wifi was not working for me

the gym!! it should be equipped!

size of room and beds were small for a family of four with 2 teenage kids

hotel is older and may need a bit of tlc but it was clean, had a gym and the breakfast was surprisingly very good (hot and cold options in a buffet)

kids need to walk up to the 3rd floor after the long travel

this last time kids were screaming and sounding like they were tearing up the room

we had breakfast included in our stay and it was very good

lot of teenage kids running around the property with no supervision

no turkey products on the breakfast menu. i don't eat pork.

for $400 a night the breakfast was really a disappointment and underwhelming

a little far away from my grand-kids , but worth the drive t the north shore

very large rooms and free airport shuttle to

the location great, very close to the subway station and multiple busses, clean, airport shuttle

the shuttle that took us to airport!!!

and the worker there are negative people and they were bothering me and my kids

great location. staff was awesome. room service was extra nice!!!!!