even the parking attendants where super friendly and helpful

the manger was treble they asked for $50 for early check in

gym too small not a lot of equipment

the gym is severely out dated!! no tv work as well.

the patio bar was in particular a lovely place to have a drink

pool and game room

breakfast- but that was bad in general in us

quiet, great location, very nice staff, spotless, nice pool

room and pool were very clean

waffles for breakfast were great for the kids

staff and also if available they will give late check out.

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

kitchen staff was not very friendly and hard to locate

the bathroom had a leak, the gym was dirty. ice maker was nasty and dirty.

elevators were broken. laundry room was not usable. wish hotel was more updated.

pet fee was not stated on web site $75

parking area was a little dirty but there seemed to be a construction site adjacent to the hotel

location was good gym was clean. parking lot easy to maneuver

excellent and courteous staff. very nice and clean facility. gym onsite. free breakfast.

great gym

everything, we love it , pool , room , bed , food , breakfast. gym

the pool was locked . said to talk to the front desk but i didn't want to

gym and pool need renovation

using the laundry facilities was not easy as it had to be done via an app.

suites are huge!!!! pool was small but nice

the wifi connection was not so great in some part of the room especially the bed area.

the breakfast was much better than what we usually get when it's free

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

the kitchenette, clean roomy, provided breakfast.

small gym available

king size bed in one room, two double beds in other, living area in between with kitchen with microwave, fridge/freezer and dishwasher

the hotel was clean and modern. the facilities worked perfectly. the gym was a great bonus.

i loved the fact that we were required to reserve the pool, and just our party had use of the pool for the duration

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

had a suite that had a terrace that leads to the pool

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

room had high ceilings, beautiful kitchen

the pool table and ping pong table in the game room were a lot of fun for our group

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

breakfast but not varied; it might be an idea just to add/replace one or two items per day

i needed an early check in and they did it !!!!!

i didn't have breakfast because i had other meal plans that morning.

i loved the convenience if early check in i had requested.

big size and free parking.

2)

really miss room service

they have a convenient grab and go snack and coffee bar in the lobby

just the location and laundry

i always love my breakfast , the pool and hot tub so close to many activities

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

try to give my kids a bath and the stopper in the bathtub did not work

king room w/ sofa bed perfect for me and my 3 kids

nice pool, nicely designed room, great cafe near the lobby.

fitness room and pool were excellent

the gym was not the best - some of the weights were missing

minor - the selection and pricing of the coffee bar in the lobby

held my kids hands

late check out

friendly staff. early check in

early check in

comfort, cleanliness, early check in

good breakfast the place very convenient close train restaurants and groceries very recommend to stay

though the property advertises a gym . it was not functional throughout my stay

need nicer towels or use better smelling laundry detergent

the gym is very small and seems scary

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

breakfast was great and always is.

cookies at check in were a big win with the kids

put out- we saw other guests who knew walk away with them- which started discord with the kids

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

selection for breakfast was great

the pool is under repair

pool access

the bed was extra comfy. breakfast was hot and great .

and not when i'm leaning over a still frozen bathtub after having just come back from the gym

room was a good size enough room for the 5 of us 2 adults and 3 kids

good location and clean room. breakfast was actually better than expected

staff very helpful. room was clean. breakfast options were good.

very friendly staff!!! very clean and good breakfast

clean and airport shuttle and walking distance restaurants

the shuttle driver was very nice and drove us into town to eat

property was nice best part was the spa treatment.

the spa was also very nice

(drinks were amazing) we are looking forward to visiting again and using the spa services

hotel & spa has become my home away from home

great spot for girls night with dinner, bar and spa

room was comfortable. staff were cordial. room rate included breakfast.

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

beautiful rooms and breakfast was wonderful! very clean too.

clean, location, room service, restaurant in the building, parking, kind staff

lower level rooms view to a wall. bar closes way too early.

great gym and pool. convenient laundry room. useful shuttle service

swimming pool and gym

the hotel has a resturant, snack place, gym and pool

he started to mention the amenities such as the bar and restaurant and their times to open and close

great gym and pool. convenient laundry room. useful shuttle service

pool for my kids

i was sorry to realize the deterioration in the room service, cleanliness

we heard kids crying and screaming for a couple of hours

wifi was so bad: 0,5 mb download speed

there was no breakfast. or take out breakfast. toilet was child size. why?? need bigger toilet

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

safety bar needed on the shower wall, not just in the tub

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

room service every 3 days

actually thought the hotel was clean and neat, but its good when you travel without kids

good location parking a plus other places charges an arm and a leg for parking.

parking was readily available

the rooms are small. so with kids withus it was little difficult to move around.

just the food for the continental breakfast could you some upgrading.

location, free parking

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been that way for awhile

parking wasn't available at times

old world charm but partially renovated with modern touches like tv, wifi, microwave, fridge and coffeemaker

wifi was non existent

ey have a restaurant but was closed) as most of the

staff is friendly very helpful, the restaurant is connected to the hotel, i had room service, however, you are able to go down and sit outside or inside to enjoy the food

- carpets on the floor -no internet connection due to bad wifi

to notifying the front desk for room service

the bar besides it.

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

early check in and very nice check in girl.

like the gym- clean and sufficient equipment to get a good body workout

everything! breakfast is amazing, really clean and the staff is excellent !!

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

only bagels were served at breakfast, no toast/bread option available

nice breakfast served by another excellent staff member

the gym was available for free

i also appreciated the bar and tv in lounge area

wifi want working in the rooms for 2 out if the 3 days we stayed

laundry

i like the laundry room and continental breakfast was great

breakfast. attendant was super capable and charming.

hotel had a great little gym too

front desk staff, location, easy shuttle

very considerate - early check in and late checkout for air connections.

early check in and breakfast were kindly provided

good location, nice and helpful staff, clean room, good breakfast

also the lack of room service was disappointing especially for a hotel that caters for air travellers

breakfast was good

no room service

i did not have room service & enough towels.

bar and restaurant on site was just what we needed

food ordered from bar was terrible ( burger and fries) (+)enjoyed the free coffee bar when you walk in, chips and snacks available for purchase downstairs (-)there was no water in the bar fridges which is helpful for late check ins (-)baggage door to the shuttle bus was damaged and had to be opened with a crow bar by the driver and my husband (+)staff in the bar the evening i checked in were super accomadating and facilitated a late meal which was much (+)nice location , good breakfast, nice bar area (+) it was close to the airport, has a free shuttle to and from the airport, a bar and food (-)the bar could be open later than 10:00 (-)that the bar had good food selection

we received late check out to 2pm on request for our brief 5 hour stay at the property

hotel wifi keeps disconnecting. it could have been more stable.

breakfast was great, many options for everyone

the shuttle drivers, to the front desk staff, the breakfast and the unexpectedly plush and comfortable

easy overnight stay by the airport. shuttle efficient.

bar and restaurant outstanding

have loved 24 hour room service as i arrived starving after midnight and the market snacks didn t appeal

everything was great, nice rooms, super clean, brand new, great bar and rest

plastic floors. room service was below average. the price was insane for the quality.

cheap hotel fare. on time shuttle bus.

the shuttle was very convenient due to an overnight stay while switching between lga and jfk airports

convenient and reliable shuttle to and from the airport was a welcome amenity after travelling for so long

the hotel was decent, it has gym facility, complementary water and 24/7 service from hotel to the airport

gym was good. female steam room broken though.

late check out time which is really nice

gym needs to be updated with more equipment. equipment is broken.

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

gym

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

breakfast was good kids were satisfied

there wasn't a pool for the families that were staying there, but there is a gym

size of room and beds were small for a family of four with 2 teenage kids

free parking in front of the door

quiet, comfortable, includes great breakfast and dinner

was no stove for short stay and on the website it says fully equipped kitchen other than that is was very

i was very happy there was a shuttle that picked me up from the railroad and took me back at the end of my stay

loved the coffee bar and having the option to have espresso

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the receptionist to the cleaners and bar and waitstaff was excellent

only the bar food was available at the bar lounge

the bar menu is good and tasty

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

the gym is really nice and a big space

the staff was very nice and the restaurant bar had good service and food.

there was also no wifi in reception before you check in so not only did i have to wait to check in i also had to sit

easy check in/check out and shuttle to airport

seemed a little ghetto in the parking lot, people were outside doing lawd knows what and standing by the doors smoking

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

gym was close

pool

and staff made sure our room was directly next to theirs by a door with no steps and easy parking access

tv’s in the rooms should be upgraded to smart tv’s for the kids

location, atmosphere, roof to bar is a must.

the pool on the roof was amazing. live music was great in the lobby at night

the person in the beach hut was nice and tried to get extra for our kids, but apparently the manager said no

also the rooftop pool and deck is

non- smoking room smelled like smoke and the railings on the top level are very unsafe for kids and are spaced too far apart where a child could fall through

location, helpfulness of staff, breakfast, having a gym

no real breakfast in the morning.

bed, clean room, and good breakfast

they gave one bagel , one butter, no juice or milk for kids

very large rooms and free airport shuttle to

the shuttle that took us to airport!!!

the location great, very close to the subway station and multiple busses, clean, airport shuttle

had to be at the airport at 5:30am but shuttle service didn't start until 6am

and the worker there are negative people and they were bothering me and my kids

very very nice hotel and staff. hate we had to miss breakfast

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front

10/10 stay food to try lucky chen (the shuttle driver told me about this place it was amazing and directly next to hotel

until 3:30 am there were after hour parties with booming music, and vomiting ‘underage kids’ outside on the street

excellent breakfast! good selection. even the coffee was good. very friendly staff.

everyone from the check-in receptionist to the bartender

staying here it's got everything we need my kids always enjoy the pool

friendly desk staff very helpful, room extremely clean, pool wonderfully warm and the pool hours were great and checkout time was

parking was included

clean room, warm pool and great hours for the pool and fitness center.

breakfast ended at 10 am on sunday. we overslept.

stayed here because they have a 24 hour shuttle to la guardia airport

location and the bar on the roof.

sink in the bathroom had a crack in it and the soap bar wrapper was dirty when we first went in the bathroom

we had to leave before the complimentary breakfast - so no review for that

didn t use any amenities like the pool or gym

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the fitness center never had more than one person in it but we saw it and the pool in use

breakfast has not been requested.

lack of breakfast

gym was very handy, also clean

level 3 for breakfast and gathering place with tables

they should not advertise a bar because you could only get beer or wine

no restaurant or bar open at this time

very friendly staff and beautifully appointed. gym and pool very nice.

there is no floor diagram! the swimming pool and gym are only open for 4 hours.

location and cleanliness and shuttle service to airport

separately for laundry and the gym isn’t well stocked very barebones

the gym was closed.

room service

us a pool and a tennis court)

the airport shuttle to/from lga was very convenient

airport shuttle was perfect, we arrived early so we left our bags and we went on our day

pool and spa very nice

breakfast was nice and loved the pillows

spacious room with a wonderful kitchen both range top and microwave cooking available

it also had a complete kitchen, stove, fridge, microwave

no room service options

very spacious room, had a whole kitchen and living room

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

more varieties of breakfast

i barely has time to dress and finish breakfast before someone was knocking on the door to throw me out

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

wish they had bigger muffins or more breakfast

great accommodations, good breakfast, friendly staff.

pool could be a bit warmer and the hot tub a bit cooler

in the gym (1) one of the two treadmills didn't work, (2) the water fountain was empty on two days, (3) no

location and breakfast

the indoor pool and gym were also fantastic amenities as was the guest laundry

the free continental breakfast was good

room was very clean and spacious

for $400 a night the breakfast was really a disappointment and underwhelming

an hour in the pool with kids for towels

breakfast buffet was great, the property is a beautiful old mansion.