bed $ pillows outstanding breakfast super!

airport shuttle available

adequate towels airport shuttle was probably the best kept secret of the hotel

i wish they advertised their free shuttle service

but we were offered shuttle service who can drop us off

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

breakfast of just ok, and location was great.

great breakfast, very clean, near shopping center, fitness room

the price for breakfast included, the beautiful and clean room was fair

cookies at check in were a big win with the kids

swimming pool closes way too early, my kids were very upset

there is a coin laundry right behind the train station so it’s like 8 mins walk from the hotel

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

the pool wasn’t open.

to much young kids being

however my kids enjoyed the pancakes

the pool is under repair

swimming pool not available. coffee in rooms was very poor quality.

my kids had to go downstairs to ask for additional towelsand

the person in the beach hut was nice and tried to get extra for our kids, but apparently the manager said no

beacn,pool,restaurants, stores,lirr at at your fingertips!

the gym and the swimming pool were in so amazing place

no beach towels available, couldn't use gym for renovations, try to extend but doubles were no longer

the bar menu is good and tasty

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the receptionist to the cleaners and bar and waitstaff was excellent

only the bar food was available at the bar lounge

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

red door spa waiting end of day and bar great with 2 different kind of

king bar and red salt restaurant are truly exceptional

the pool area is nice

the patio bar was in particular a lovely place to have a drink

greeting at check in was excellent. bar staff very friendly and engaging.

comfort, cleanliness, early check in

held my kids hands

late check out

midnight i was woken up to what sounded like kids running up and down the hall being very loud

friendly staff. early check in

the gym has a few weights and a couple of machines and is clean and modern, open 24 hours a day

early check in and breakfast were kindly provided

breakfast, gym and close to airport

shuttle service is reliable and free. good breakfast included. the staff is very helpful.

room is spacious and the gym is quite good

the fitness center is also nice too

there was a lot of counter space in the kitchen area

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

kitchen area was awesome, loved the fuller size refrigerator

waffles for breakfast were great for the kids

i asked for help because i have two kids and two old

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was not a big

great gym - small but mighty

gym, laundry, staff

no free breakfast for the expensive stay. the wifi was unstable the tv channels were limited

there was room service but i do understand due to covid you couldn't do it

room service took a long time to answer and the food was so-so

not a great variety breakfast menu for in room service

and the b inherit pool & jacuzzi was our favourite part

breakfast was ok. food was ok the gym was very warm. couldn t adjust the ac

parking was very convenient

the room was very spacious to my surprise and there was adequate parking

small gym that's a bit antiquated

i walked outside and there was a group of young kids smoking and drinking next to my car

quality supervisor check, after the room service is complete to ensure a well prepared room is offered to guests

free airport shuttle

the gym is very small for the size of hotel and not enough exercise equipment

the fact that they charge $75 for early check in plus $21 for parking that is not fair

i hope they reconsider having complimentary late check out for us later in day or red-eye flight people

hotel has gym with basic equipment that is free of charge, which has been very useful

shuttle ride to terminal was short

convenience to jfk. the gym. the staff were great.

many thanks to reception, as they was so nice and did find us room to stay overnight with late check out

the staff were friendly and helpful as we wanted to do a bit of shopping, the shuttle service is 24 hour which made it convenient for our 6

airport shuttle service needs improvement.

gym was good. female steam room broken though.

location to airport & shuttle service a plus

very untidy since i was travelling with my 3 kids and my wife

give us late check out at no charge

had asked for rooms together as we were traveling with our 4 kids

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

breakfast was acceptable. the room was clean.

staff and also if available they will give late check out.

gym equipment

the front desk personnel and the kitchen staff

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

how the wifi isn t working well at all.

wifi was unacceptably slow

i stayed on the 5th floor and the wifi was not consistent.

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

pool closes early.

had a suite that had a terrace that leads to the pool

in this time of covid having a kitchen was very helpful

rooms are very large and all have a patio that faces the pool

the breakfast was outstanding

indoor pool, bar, nice lobby area.

the bar was delightful

gym and pool need renovation

everything was wonderful. comfy bed. immaculate room. loved the breakfast choices.

small gym available

kitchen area was tired and let down the overall impression of the room, but was not an issue

it had everything. nice courtyard, gym, pool, hot tub, eat-in kitchen

king size bed in one room, two double beds in other, living area in between with kitchen with microwave, fridge/freezer and dishwasher

kitchen

wasn't i formed or advised that the shuttle drivers go on a break at the time of my arrival

wifi was not working for me

use kitchen

breakfast was poor. bar & pantry expensive. no room service

the pantry was low in stock... and the kitchen was closed already

i loved the small gym it was good to use some equipment again

breakfast but not varied; it might be an idea just to add/replace one or two items per day

i loved the convenience if early check in i had requested.

when i got there for breakfast i was told i needed a voucher

breakfast- n/a location great

room was dirty, the carpet was coming up in the room and kids kept tripping on it

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

try to give my kids a bath and the stopper in the bathtub did not work

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

there is a modest pool and gym, which is nothing fancy but not bad

nice pool, nicely designed room, great cafe near the lobby.

king room w/ sofa bed perfect for me and my 3 kids

the temperature of the pool. too cold to temp you in on a cold december.

pool is very small. shower water had low pressure

is too small for five people with kids

there wasn't a pool for the families that were staying there, but there is a gym

kids need to walk up to the 3rd floor after the long travel

hotel is older and may need a bit of tlc but it was clean, had a gym and the breakfast was surprisingly very good (hot and cold options in a buffet)

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

the gym was well equipped

wifi was not good.

wifi connected but would not load websites

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

wifi was non existent

with free parking area at the side

bar barely had alcohol and closed very

early check in and very nice check in girl.

super clean, great room service and super comfortable beds

there is no room service unless you request a day before the actual service

early check in , room makeup timely, cleanliness is top notch

everything! breakfast is amazing, really clean and the staff is excellent !!

the complimentary breakfast was delicious

very convenience and breakfast,

clean and the breakfast was great

breakfast amazing, staff very friendly, very clean , and family environment

my kids had to get an airbnb

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

room service every 3 days

my kids had to get an airbnb

the complementary breakfast was very good

parking lot is small to maneuver in

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so much

location, free parking

like the cleanliness, nice staffs, breakfast & the parking

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

the gym was a little small

safety bar needed on the shower wall, not just in the tub

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

there is no gym and the breakfast included is really poor

was no breakfast or room service

the breakfast and coffee the next morning. the room was comfortable.

glad breakfast was included especially saturday

d install properly working fridges), then the hotel was for a new york sighseeing trip just

gym across the street, closeness to the great neck station, healthy breakfast, colberh

parking, neatness, fitness center was adequate, but not great

nice hotel, staff, great little bar area with fireplace.

room service is way too expensive

meals in the restaurant downstairs were excellent, as was the room service breakfast

the larger tv in the bar area needs updating big time

great for an adult weekend away from the kids

kids totally love the fact we can finally use the swimming pool

spa was excellent

fitness room. location. bar. room.

great spot for girls night with dinner, bar and spa

hotel is beautiful. the pool was clean, close to the beach.

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

great pool for kids, comfortable room, great bathroom

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

great gym and pool. convenient laundry room. useful shuttle service

the shuttle that took us to airport!!!

they don't care about you and your family and small kids

and a complimentary airport shuttle to get there at 4:30am

early check in club lounge

the fitness center was decent and clean

included breakfast and shuttle service to airport

free airport shuttle to laguardia

it was almost midnight, and they were able to provide a shuttle within 10 minutes of booking

great customer service and shuttle service to airport is on time.

its location, the staff, and the breakfast. all top notch.

we didn't get to use the room service but it was very

comfortable rooms and rooftop bar and 24h gym

i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up when we arrived after a long flight

the restaurant, front desk and the room service

room, room service daily, variety of food provided for breakfast, convenient place to restaurant and

clean, comfortable, spacious rooms, complementary breakfast and 8 min walk to subway station

was located in flushing , close to stores, room service every day

daily room service made our room very inviting each of our 6 nights we returned from exploring nyc

they don t have room service or a gift shop. the location is in a bad area.

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead they provide us cotton

magna restaurant has a bomb breakfast

gym

the free shuttle to and from lga is also a fabulous perk

to lga great choice for late arrival and international flight the next day

the next day i asked for a breakfast item on the menu, they did not have it either

cleanliness, friendly staff, yummy breakfast

accommodates late check out for free

lack of breakfast

the breakfast is very good and warm.

very nice new hotel with a shuttle to laguardia.

nice gym

prices at the little cafe bar in the front office could have been less expensive

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

modern and stylish hotel, great staff, nice rooms, good breakfast, well equipped gym and