room and the breakfast.

despite being little unhappy with the noise from the bar

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

hotel, great staff, continental breakfast was okay for us

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

early bar closing

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

really good value for money and staff extremely helpful

ranging for me to go to the local gym)

comfy, friendly staff easy good wifi so work was smooth

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting outside

r the winter) and a pool and great garden space for the summer

the pool is fantastic, the garden is perfect

breakfast was lovely and varied

breakfast was pityful

30 staff friendly pool closed spa good but difficult to book

well located. the breakfast was ok, not the best, but ok for the price

sits at the end of quite a lively area with plenty of bars

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

bar and dining downstairs

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

we enjoyed the indoor pool and jacuzzi

2) were absolutely beautiful

my wife used the gym and she loved it

spa is an extra charge of 20 per person

amazing views. the swimming pool was a paradise.

the swimming pool is pleasant when temperatures are high

pool with a beautiful mountain view, open in the summer

e showers around pool not working

great pool with beautiful views

nice view but the breakfast was nothing special, no vegetables again.

excellent spanish breakfast

stay and great breakfast

the restaurant is also very nice quality and a great breakfast included

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

spacious rooms, friendly staff, nice pool, location close to hiking trails

beautiful views, a lovely terrace and an amazing swimming pool.

in the summer there is an outdoor pool

the pool was lovely and spacious around for relaxing

lovely pool and garden area

the breakfast was also delicious

location, comfortable bed, clean room, nice breakfast

the breakfast was also great, we especially enjoyed the (homemade

breakfast was lovely too

breakfast: very good value for money

breakfast, location and stuff

exceptional breakfast! very fresh and delicious.

breakfast was amazing

breakfast was sumptuous

the breakfast was outstanding, which is unusual in my experience

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

the rooms were nice and clean, the pool is great

fantastic swimming pool

outdoor swimming pool is clean and big enough to swim in it

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

car parking at rear plentiful but should have been secure

- parking - reception area

they also have a big garden and plenty of space for parking

it's located right nearby the road and has the parking which is good

fab bar area and reading lounge

breakfast

looked like suites, good breakfast, guiet nighbourhood, easy access to m40, free indoor parking

really nothing special. well, the wifi but that's pretty much it.

great breakfast and evening meals

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service food is good as we a muslim we order a vegetarian dishes such as

adjoining rooms for the kids as well

property claims to have a sauna and gym

no complains. perhaps the gym could be somewhat better equipped.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

it was nice to have a gym in the building even tough it is very small

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

the restaurant and bar were not open so no food there

location is worse than wonderful, clean, restaurant is delicious and not expensive, parking is free

experience i had, at 03:00am, in the middle of the dark, walking from the hospederia to the parking to pick up my car to go to the airport

visit was out of season so the bar and restuarant that looked so appealing were not open

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the overall experience (i was traveling with 3 kids) was great

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

pool, short walk to the bus stop

the bed was very comfortable, and the spa tub was great

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast could have had more selection and the bar could have been open in the evening

good bar and restaurant onsite.

service was very slow, order at the bar if you are in a hurry

coffee at breakfast bar needs upgrading

golf course 10 minutes drive

we could barely not sleep at night as a bar across the street was extremely noisy

good wifi and ok breakfast

wifi was not good. didn t work most of the time.

decent rooms and wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

it was so clean and comfortable with an excellent shower. breakfast was perfect.

and great breakfast

it has a small but very well equipped fitness room

they didnt have eggs available for breakfast

great location for shopping and costco trips. nice facilities. clean. good breakfast.

good spa facilities. decent facilities.

indoor pool only opens in summer!!

the pool is covered but not climatized so it was not open - nov 3z

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

very good breakfast all in all very good value for money

bar for breakfast available even though breakfast was not included in my room rate

breakfast...bed comfortable..... staff friendly!

wifi reception in my room 210 was very poor and erratic

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

the gym is missing a lot of weights

very small gym.

room service etc

room service food not so great. cooked breakfast could be better as well.

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

a lady named victoria who delivered our room service was fabulous, very polite and friendly

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

a mini bar in the room is advertised but there was nothing in it

the bar area was very comfortable

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

breakfast was horrible.dinner could be much better.

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

concept of double stage lodgement with 3 rooms and small kitchen was interesting

having the restaurant and bar downstairs was so convenient and dinner was fantastic

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

there is a parking, good access to the supermarkets and malls

quiet place, on site parking, the bed is super comfortable

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

very clean, extremely quiet

amazing pool

quiet area and free parking

beds and showers were excellent. parking was super easy and available for free.

gym

free parking and car charge points near the cafeteria

good value for the money, fair for a one night stay in business travel, with free parking.

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

from the room you get a glimpse of the golf course

staff is very supportive, and the rooms were super clean and every day we had room service

very comfortable room , spacious bathroom , grand lobby and nice grounds with pool

the swimming pool didn t open until 11am

spa was a bit of a letdown

huge free parking lot is also a plus

decor was beautiful . spacious ground s with easy on site parking. first rate all round.

it was cozy and very comfortable and it was nice there was a kitchen.

was a small kitchen in the apartment, but cooking pots were not provided so you could not really prepare a meal

were nothing in the kitchen for the short stay

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

better equipped kitchen. a kettle and pans would have been great

no facilities ... no gym ...restaurant has limited menu

very nice and varied breakfast

great breakfast! comfortable bed and stay as very quiet. excellent facilities and very clean.

room size is small, breakfast is average. very small gym, no swimming pool.

breakfast was delicious

the breakfast was plentiful and delicious

the bathroom, managed to have a hot bath after a long journey, cleanliness, breakfast everything was perfect

cleanliness, breakfast and the room

thought there could be a bar same location as the swimming pool. other than that all good x

everything. big rooms. nice staff , very friendly. amazing breakfast

outside pool area was lovely and pool had an outdoor bar which was great as i am disabled and need easy access, also lifts available so easy access to

pool wasn't open yet, even they made advertisement for it on internet

great size rooms. lovely pool and gym. super friendly and helpful staff.

the 24-hour gym

because it looked quite large and would have made our experience a 10/10 because we are active gym users, although the smaller fitness room sufficed for a short trip

the bar was excellent and lovely to come back to and the food was delicious

great location, good sized room, free parking, breakfast included, fabulous restaurant.

were friendly and helpful, room was very clean and comfortable, good choice of snacks from the bar if not wishing to use the restaurant

to city, free parking, lovely room, great breakfast

antic style cozy hotel and breakfast is good also.

told me the sauna was not working

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

good staff, bar food was ok. rooms very clean. gym was ok

a gym would be nice

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

a good bar fridge, good storage and cross ventilation

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

large space and private lift entry

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the evening

ordered some some food one evening using room service

wifi in room very weak

wifi didn't work most of the time

the hotel had good wifi, but our room was a dead spot.

no room service even for tea and coffee

laundry facilities were a bonus

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

one of our party was unwell and the hotel accommodated an early check in

we couldn t get wifi in our room

was really good reviews regarding the gym however there was broken machines

there is no restaurant in the hotel. just room service with poor variety of food

comfy bed friendly staff good wifi local shops

complicated wifi access

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

booked to take my daughter swimming. no kids in the pool…..

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

the staff were very friendly and accommodating and it was no trouble to help us get an early check in

the bed was super comfortable, the bathroom had all that we needed and the room service was swift and the meal delicious

the swimming pool should be open for hotel guests and included in the price

wifi good

unfortunately did not have a chance to use the spa but perhaps anouther time

wifi is slower than dial up in the 20th century

there was only a bar of soap and some generic shower gel so make sure you bring your own shampoo, conditioner, body

location close to bars, restaurants, places of interest

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

there was also spa facilities and a restaurant/ bar in the hotel which we didn't try, though i'm sure they are handy for visitors staying longer

the kids loved the bunk beds.

loved the spa bath

room service and there was a very salty soup that i wasn t even able to finish

gym a bit poor, elevators a bit confusing, orange juice in breakfast not natural

though we only made use of the water)

there was room service though and plenty of alternative eating places a short walk away

we also got an early check in which was appreciated

hotel has an ev charging point and is in the centre of the old town.

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

great terrace to sit with a glass of wine from their bar and watch the sunset

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

rooms were large and well appointed with mini bar and filter coffee machine

has gym etc but didn't use

great customer service, breakfast & pool.

breakfast, cleanliness

in the restaurant does not begin until 8pm (culturally appropriate but inconvenient for us with kids- if you eat earlier know you’ll need other arrangements

breakfast good, location too

there is a great bar on the corner

awesome parking lot

free parking

location, on the main thoroughfare for the segovia sights and parking

free , secure parking

my son used the gym which was good

would have been good to know that the pool was shut before we arrived

expensive breakfast, 11 euro was way too much.

gym is not the best

bad gym, works only by 10pm

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

great breakfast and i was happy to use the gym facility after a long vacation.

gym closed

gym was out of service

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

gym access has to be granted separately in order for the room card to open the door