staff, amazing food, relaxed atmosphere, spectacular view, nice pool, beautiful

the swimming pool is pleasant when temperatures are high

great pool with beautiful views

the place needs some refreshing, the swimming pool was overcrowded and not very clean

amazing views. the swimming pool was a paradise.

amazing swimming pool, wonderful views from dinner terrace

ditional cost) and the spa/pool area

spa is an extra charge of 20 per person

on the other hand the pool was very clean

we wanted to try the spa and it wasn't working

stay and great breakfast

nice view but the breakfast was nothing special, no vegetables again.

the pool was really nice, there were several options for the breakfast.

had to miss breakfast as it starts in the hotel at 9am

the restaurant is also very nice quality and a great breakfast included

bar and dining downstairs

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

a nice, clean room, a good breakfast

good breakfast, friendly helpful staff

location spa breakfast

also, the breakfast was really bad: fruits and yogurt were in bad condictions and the bread was hard

30 staff friendly pool closed spa good but difficult to book

breakfast was lovely too

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

breakfast: very good value for money

breakfast was incredibly delicious and the staff super friendly

the breakfast was also great, we especially enjoyed the (homemade

breakfast was amazing

really good breakfast

breakfast was delicious and filling

breakfast, location and stuff

very friendly manager and breakfast room staff

fab bar area and reading lounge

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

breakfast was lovely and varied

r the winter) and a pool and great garden space for the summer

has a lovely spot with a nice chimney

clean free parking available nice views

car parking at rear plentiful but should have been secure

they also have a big garden and plenty of space for parking

helped with the wifi and found me a restaurant that delivers to the hotel

it's located right nearby the road and has the parking which is good

the breakfast could have been better - not a lot of fresh food.

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

breakfast was basic

breakfast was also good

the cafeteria saved the day with drinks and bar food

early bar closing

a more varied selection of food in bar and restaurant.

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

cheaper to buy breakfast in bar rather than restaurant (toast only)

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful

ranging for me to go to the local gym)

comfy, friendly staff easy good wifi so work was smooth

the wifi was terrible and extremely poor

the pool was lovely and spacious around for relaxing

only disappointment was that the pool wasn’t quite open yet because it was early may

beautiful views, a lovely terrace and an amazing swimming pool.

peaceful, nice pool, close to mountains and town. good parking - free!

spacious rooms, friendly staff, nice pool, location close to hiking trails

good location to explore the surrounding countryside, great covered swimming pool .

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom (board

indoor pool only opens in summer!!

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

the room was a bit dirty (dust on the floor and such), the pool was nothing like the pictures

location is worse than wonderful, clean, restaurant is delicious and not expensive, parking is free

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

possibility of parking bicycles overnight

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot and the gardens

the wifi was mostly non existent

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

the bar downstairs is good

noted by other people, the room was passable but the downstairs bar is appalling

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

the bed was very comfortable, and the spa tub was great

breakfast could have had more selection and the bar could have been open in the evening

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

service was very slow, order at the bar if you are in a hurry

golf course 10 minutes drive

pool, short walk to the bus stop

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

outdoor swimming pool is clean and big enough to swim in it

the rooms were nice and clean, the pool is great

spa was a bit of a letdown

gym was appalling and maybe 30 years old with zero equipment in working order zero wieghts and

totally worth it as parking in the city center is extremely difficult

cannot fault the place overall and the free parking was a great bonus the city of segovia was beautiful too and would reccommend for others and

very nice accommodations with a good dining room and bar area at reasonable prices

gym

to city, free parking, lovely room, great breakfast

nice bar and restaurant

is excellent, parking is for free (which is a bonus for segovia), the food in the restaurant, breakfast and dinner were great, if you choose the menu del dia for dinner you will have an

the hotel is very nice with a wonderful breakfast included

had the only suite which was lovely with a four poster bed and a spa bath

large space and private lift entry

great location, helpful staff, great breakfast, nice bar and cosy.

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

bar and breakfast was excellent and staff very pleasant

ordered some some food one evening using room service

wifi in room very weak

no room service even for tea and coffee

wifi didn't work most of the time

gym wasn t very good and treadmill didn t have a power cord

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

one of our party was unwell and the hotel accommodated an early check in

no price list for laundry.

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

laundry facilities were a bonus

location perfect and we loved the spa circuit

the spa facility was excellent and reasonably priced

thought from the image that there was a hotel pool

very good restaurant, extraordinary attentive and professional receptionists, cosy beds,good wifi

the restaurant is vast and has a cosy bar at the back

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

this was fine since our kids were older so we put them in 1 room

most comfortable hotel we stayed in during our time in spain- hotel infanta isabella is right in the centre of segovia and we were fortunate to have a

the kids loved the bunk beds.

great hotel for families with two kids

city center location, good breakfast, good parking, decent gym

the spa was very relaxing and refreshing

orange juice was definitely not freshly squeezed choice of pastries poor cold milk not cold in bar don't serve peanuts, our group had a bad

though we only made use of the water)

a well stocked mini bar

is a constant: the wifi

wifi very good, able to stream tv

arrived in the evening

though their booklet said 11 am and as far as food goes in the main area all we could get was room service meals

any english, and when we used iphone translated they still said they did not understand also no bar or evening meals were available which said it was when we

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

great terrace to sit with a glass of wine from their bar and watch the sunset

hotel has an ev charging point and is in the centre of the old town.

terrace bar was not open while we were there.

rooms were large and well appointed with mini bar and filter coffee machine

free , secure parking

secure parking

plenty of free parking in front of the hotel

awesome parking lot

free parking

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

service was overall really good (with the exception of an inattentive bar tender in the afternoon)

pool and sauna hours are 1700-2100.

despite the building being quite modern it still has great style and the spanish feel

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

access to the indoor pool is not senior friendly the

disappointed that the pool didn’t open until 12 noon

best hotel in segovia with great facilities, pool, food and friendly staff!!! loved it❤️

the bar and lounge area were comfortable

there appeared to be too many managers wandering around doing nothing, whilst yelling the bar staff off for not being in the bar when people needed drinks

pool, decor, good breakfast

the area was quiet and parking free onsite

it has a bar and restaurant

plenty of car parking and we felt safe

well located, ample parking, good bar and restaurant facilities

loads of parking in the actual hotel and close by

adjoining rooms for the kids as well

it was nice to have a gym in the building even tough it is very small

property claims to have a sauna and gym

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

gym was nice and clean

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

helpful staff, clean and good wifi

good wifi and ok breakfast

wifi was not good. didn t work most of the time.

decent rooms and wifi

there is a heated pool but we didnt try it - next time

well supplied continental breakfast with gluten free options (on request)

and great breakfast

it was so clean and comfortable with an excellent shower. breakfast was perfect.

it has a small but very well equipped fitness room

free parking, good breakfast, great restaurant across the street, extremely clean

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

bed, spotlessly clean, polite staff ready to help, delicious meals in the restaurant, indoor parking, quiet location near the center of the city by car

of parking bus stops outside for madrid central 15 minutes by car to the centro nacionale de golf

wifi in room

very clean, extremely quiet

fantastic spacious, secure outside parking area free of

beds and showers were excellent. parking was super easy and available for free.

free parking and car charge points near the cafeteria

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

good value for the money, fair for a one night stay in business travel, with free parking.

large tv, bedroom heating, comfortable and large beds. free car parking.

from the room you get a glimpse of the golf course

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

big rooms. laundry service was excellent.

not possible to get a coffee until 11 when the bar opens

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

the reception was very good. the room was always clean. breakfast was excellent.

i arrived they found a room available for early check in

breakfast was delicious

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was excellent: delicious and a great variety of foods to choose from

the bathroom, managed to have a hot bath after a long journey, cleanliness, breakfast everything was perfect

breakfast buffet really good, lots of choice

cleanliness, breakfast and the room

hotel is bright new and has all the amenities needed

small swimming pool, free parking, free wifi, etc)

the best, the swimming pool, the gym and the rooms with two beds completely separated

paper towels in the kitchen would be a plus

no food service ud83dude03 but we had a kitchen so it was wonderful!

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

staff were good, gym and wifi are good. it has a good workspace for working remotely.

comfortable room and beds, nice bathroom, good facilities (but we didn't use the pool nor the gym)

lack of staff to serve in the bar (half hour seated and nobody comes)

best breakfast in town so far

the pool was excellent so too the food and drinks

also, it's a pity that the spa wasn't open

room service is supposed to be 24 hours but when i ordered at 5am it's closed

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

e sole reason i was staying far from downtown), and that the gym

it is a good hotel with gym, good services and clean

assorted breakfast, relaxing pool with whirlpool and room very cleaned, i booked a reasturant service in my room on friday

gym, the room furniture, the bathroom

spa center is not well considered- there is no lockers where to leave your personal things, you

poor gym and hardly any equipment

the staff were very friendly and accommodating and it was no trouble to help us get an early check in

booked to take my daughter swimming. no kids in the pool ..

the only thing getting the rate down is the gym

food was great for room service, clean rooms, gorgeous view and amazing hotel

that spa was overpriced. 30 euros for 45 minutes.

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

gym is really poor for those who work out everyday like me

the breakfast was good, but there is no room service at the breakfast time, we wanted to order just coffee in the room but it was not

staff were welcoming and breakfast was well organised

nice hotel, near the metro that is easy to use not too far from the airport too, lovely breakfast & great staff

pool change rooms and toilets could do with refurbishing, but this a minor issue as you can change

access to the city. breakfast good late check out excellent

pool bar could do with updating but that's being a bit picky..

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

breakfast, cleanliness

a nice pool on the roof, and a small but usable gym on the ground floor

on the top deck with swimming pool

the rooftop swimming pool, the breakfast, the room

there was not price list on the mini bar and we were a little chocked at check out.

a nice pool on the roof, and a small but usable gym on the ground floor

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

the kids loved the hotel due to the music theme

find the numbers for reception or room service so had to go down and ask

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

these were factors which we took into account in choosing the accomodation so we

covid has impacted services (gym sanua)

gym was out of service

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

late check out

easy check in, friendly staff, good internet, good gym, clean.

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

location was perfect / thanks for late check out

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me no kids is half price so she changed the bill

good bar food and welcoming staff

the pool can get quite crowded at opening hours, closing hours is sometimes better.

the pool was fantastic

the pool is not too deep, for an average sized person, except a depth to the half of the body

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool, the cleanliness of the room

the wifi maintained a good connection, even during times i required video conferences

breakfast friendly staff, helpful with kids good wifi connection close to metro station

excelent wifi

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

breakfast friendly staff, helpful with kids good wifi connection close to metro station

there was a gym

pool nice though a bit too crowded , not a lot of space to sit

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

and the swimming pool felt like a hidden oasis in the middle of madrid

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout the hotel, fast lifts

didn't like the pool opened at 11am

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

breakfast

could not get connected using the wifi.

wifi not working vert poor insonorisation in between rooms and room and corridor

there is quite early check in, and late check out, what is very comfortable