us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

having the restaurant and bar downstairs was so convenient and dinner was fantastic

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

breakfast was horrible.dinner could be much better.

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

big shower head bottles of water in the minibar train to madrid is on a walking distance (8 min) breakfast was varied and

big room and big comfortable bed, free car parking

the breakfast was delicious and good quality

nice and clean, parking and the staff friendly.

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

free garage and outdoor parking

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

has parking inside the building

free parking under the hotel with easy access to the motorway network around madrid

parking is also good plenty underground and outside

is extremely noise, there is a bar with terrace downstairs and you can hear everything what is happening there

quiet, clean, quaint, ground floor bar restaurant, perfect location in the old town

lodging has tapas bar for evening dinner and continental breakfast

into the hotel and reception is in the bar (not unusual)

central location, nice bar / cafe.

cosy bar restaurant attached

breakfast was excellent

they didnt have eggs available for breakfast

and great breakfast

the hotel was packed with people. i always found a table at breakfast but just.

the courtesy of management due to a late check out i didn't fully comply

staff is very supportive, and the rooms were super clean and every day we had room service

late check out mas tarde

coffee not good at breakfast

bit hard to find. a good travelling hotel nice breakfast.

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

great price as continental breakfast included

high-speed wifi. close to city center.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

helpful staff, clean and good wifi

decent rooms and wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

mini bar with fruit juices, water and can drinks, replenished every day

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

the breakfast in the bar was even better than in the restaurant

it was nice to have a gym in the building even tough it is very small

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

no complains. perhaps the gym could be somewhat better equipped.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

adjoining rooms for the kids as well

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service food is good as we a muslim we order a vegetarian dishes such as

there was a bar but it was closed all the time

a large hotel, huge rooms, conveniently located near the highway and outlet, free parking.

great breakfast and evening meals

wifi very good, able to stream tv

no tv in the room. not so much dishes in the kitchen.

staff were good, gym and wifi are good. it has a good workspace for working remotely.

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

this time i used the laundry facilities, which are very convenient

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

fantastic swimming pool

the pool is small, but calm

lovely grounds and swimming pool

in smart gardens with pool

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

nice external swimming pool. good parking access.

wifi in room

excellent breakfast, fantastic pool and located in a lovely quiet area.

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

large, closed and secured parking in front of hotel

we had a great stay there the bar in the

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

noisy room just above the bar in the evening and the breakfast room in the morning

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

plus laundry facilities

the bar food and coffee were excellent

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the wifi the bed keeps moving..

gym could be more comprehensive to train more muscles groups

the wifi was finicky

close to the metro to get into madrid. free parking. lovely clean room with a great view.

easy free parking english speaking and helpful staff clean room sauna and turkish bath in the gym unbelievable rich variety breakfast with fresh fried eggs a/c is efficient and silent nice

my kids couldn't watch tv, because it was on spanish programm

pool, gym, kids play area

it was clean and the breakfast was fine

we chose this hotel for its brand

the offer of the bar and room service offer food is very low and limited.

used the swimming pool which was a welcome relief from the heat

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

at the time we were informed we could use the pool even after checking out

amenities: the swimming pool was closed

late check out, free parking and 24 hr front desk

from the room you get a glimpse of the golf course

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

not possible to get a coffee until 11 when the bar opens

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

pool

rich and delicious breakfast, suitable for all wishes

the gym was a little bit cold but the temperature of the room could be easily improved.

great quality hotel, rooms were excellent, good gym fantastic pool great restaurant.

the late check out service was appreciated

free parking. 15 into centre of madrid in uber.

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

there was no bar open due to covid

parking, walking outside to mall in rain by smokers

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

bar is lovely and reasonably

the pool and the room was amazing. good vibes, good staff and an overal great experience.

they also have a self service laundry room

loved the breakfast and gym

kids loved the pool

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

fill your pockets with food from the breakfast selection if that's something you like to do also, bar and restaurant wasn't open when we got there as it was a sunday

supermarket, restaurants and a public outdoor pool across the road

good wifi, good breakfast buffet

the cleanliness of the property, the free parking and the spacious room and bathroom.

room was spacious, quiet and super clean, common areas such as the pool, breakfast area and roof bar were nice and the staff was super helpful and friendly

room overlooking the palace

the rooftop pool and bar are great and the whole place is really trendy and modern

the working areas are perfectly well designed for remote work and the wifi is pretty good

view of the palace, 24/7 reception, really good breakfast, laundry machines

the hotel has a great view at the pool

the breakfast was particularly good, and reasonably priced

the rooftop terrace and bar are great for relaxing after sightseeing, with fantastic views

wifi was terrible

the roof top bar and service was excellent

the weather wasn't great so to be able to have dinner and breakfast there was so

nice quiet hotel breakfast had great choices bar staff friendly

drinks served by pleasant bar staff

also we were with half board and the breakfast and diner were very delicious

also, delicious breakfast buffet

second time i have stayed here both times mini bar not working

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

coffee from the bar was delicious

breakfast could have had more selection and the bar could have been open in the evening

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

a bar cafe next door with tables on the pavement

breakfast was in a bar next door with bad service and a minimal breakfast

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

rather disappointed with room service

breakfast options were great and reasonable - and cute food places on the same street so you

there is a small gym that even has some weights, but they skip from 6kg to 16kg so missing all of the weights that

we used the kitchen in our suite for breakfast and there was a supermarket within 5 minutes walk

the rooms had free wifi

the common areas are pleasant and well equipped, and the wifi is very good everywhere

it s in such a good location next to the palace with a beautiful rooftop bar two doors down from it and a cafe on the corner to get a little morning coffee

you have the chance to have late check out but depends on the availability of the day

ception, room service and breakfast) was kind and helpful throughout our entire stay

good bar and restaurant onsite.

coffee at breakfast bar needs upgrading

golf course 10 minutes drive

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

service was very slow, order at the bar if you are in a hurry

staff were courteous, facilities and free wifi pre checkin in the bar, decent coffee, attention to detail, luxurious room and comfy

booking day and we haven’t received any prior information: this was a high expectation for our kids after sightseeing the whole day

the wifi is a bit slow and the pressure of the shower is not proper.

air conditioning system was not easy to control. my kids felt cold during stay.

was awful, just got low quality wifi in the shower area, internet is a basic needs, i got better internet in cheaper hotels than

front staff was wonderful. breakfast was great. facilities are well kept.

comfortable, great food, staff, 45 min included in the indoor pool area

great facilities although the pool needs to be booked in advance

very small spa pool only a couple can fit comfortably.

main pool in the wellness room is cold so people just want to use the jacuzzi and it gets

st 3g) - this

size room, cupboards and shelves, good air-con, wifi ok

the staff were wonderful- kind and helpful with our early check in request

did not have room service

bar was really nice and relaxing

the breakfast was excellent

room service staff really noisy in the corridors outside the room from very early in the morning

great breakfast with different meats, fruits, cheeses, coffee and different breads

the breakfast was varied and very tasty

lots of closet space large windows, fast wifi

the bar downstairs is good

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

bar downstairs is not open

lovely room reception staff and bar staff very friendly and helpful.

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

although there was a small bar i felt there was a need for some bar snacks.

perfect location, excellent free in-room wifi, amazing rain shower, multiple well-located usb slots for charging which was very handy,

too expensive: adults breakfast i was charged 20 euros per person, kids 15 euros

they offered me free ice but when room service brought it they wanted to charge 5 euros

the spa didn t open until 10am so missed the early swim before the day.

room service options were very limited.