ranging for me to go to the local gym)

really good value for money and staff extremely helpful

good wifi connection as well

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

a bar cafe next door with tables on the pavement

breakfast could have had more selection and the bar could have been open in the evening

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

golf course 10 minutes drive

service was very slow, order at the bar if you are in a hurry

coffee at breakfast bar needs upgrading

has a lovely spot with a nice chimney

breakfast was lovely and varied

r the winter) and a pool and great garden space for the summer

breakfast was the best we

i loved the pool and the garden

the wifi was mostly non existent

staff were astounding and nothing but helpful if travelling by moto they also have secure parking not a bad word to say

the wifi is really not great

the silence in the area, free parking and wifi and the views from the bedroom.

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

had lots of parking and in excellent location for mountains and nearby town

clean free parking available nice views

helped with the wifi and found me a restaurant that delivers to the hotel

it's located right nearby the road and has the parking which is good

parking is very easy

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

breakfast was also good

despite being little unhappy with the noise from the bar

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

we had a great sunday night at the bar chatting with him

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

the rooms were nice and clean, the pool is great

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

outdoor swimming pool is clean and big enough to swim in it

location spa breakfast

breakfast was pityful

sits at the end of quite a lively area with plenty of bars

spa was very nice and relaxing, also the views and the green surroundings

the spa was not open when we stayed as we were out of season

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

bar and dining downstairs

had to miss breakfast as it starts in the hotel at 9am

excellent spanish breakfast

the restaurant is also very nice quality and a great breakfast included

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

stay and great breakfast

wifi was too weak at the room no kettle available at the room

no swimming pool , no gym , and no food for room service

not good wifi.

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service food is good as we a muslim we order a vegetarian dishes such as

breakfast was plentiful and all for the price you would expect to pay for a cheap budget hotel

at the end of the stay we were charged eu 50 for spa services

we loved the breakfast offerings

nice pool, pleasant staff. excellent gym.

nice pool, pleasant staff. excellent gym.

r a payment) and offered more treats the jacuzzi at the spa the beautiful bungalow we

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

the breakfast was also delicious

breakfast is lacking (i

the breakfast was also great, we especially enjoyed the (homemade

breakfast: very good value for money

adjoining rooms for the kids as well

gym was nice and clean

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

property claims to have a sauna and gym

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

great pool with beautiful views

the place needs some refreshing, the swimming pool was overcrowded and not very clean

amazing views. the swimming pool was a paradise.

the swimming pool is pleasant when temperatures are high

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

the courtesy of management due to a late check out i didn't fully comply

the hotel was packed with people. i always found a table at breakfast but just.

it was so clean and comfortable with an excellent shower. breakfast was perfect.

free parking, good breakfast, great restaurant across the street, extremely clean

room comfortable, good continental breakfast

breakfast was amazing

really good breakfast

very friendly manager and breakfast room staff

breakfast was delicious and filling

breakfast was sumptuous

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

good wifi and ok breakfast

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

decent rooms and wifi

there is a nice swimming pool and a garden

very nice view from balcony, good bed and friendly staff. pool was also nice.

lovely pool and garden area

the pool was lovely and spacious around for relaxing

beautiful views, a lovely terrace and an amazing swimming pool.

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

fab bar area and reading lounge

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

breakfast was horrible.dinner could be much better.

small breakfast selection

having the restaurant and bar downstairs was so convenient and dinner was fantastic

it even had a small kitchen which of course we didn't need but lovely to have that option

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

the bar area was very comfortable

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which was a pity

there is a pool, but we didn't get around to using it

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

paid to go to a pool nearby as the information on booking

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

high-speed wifi. close to city center.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

staff is very supportive, and the rooms were super clean and every day we had room service

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

wifi was stable.

swimming pool outside, i couldn t expect more with this price, it s madrid

amazing pool

ol was still closed), great staff, huge free parking lot

large, closed and secured parking in front of hotel

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

wifi

free garage and outdoor parking

parking is also good plenty underground and outside

to motorway and easy to find with plenty of parking

were nothing in the kitchen for the short stay

kitchen was not well equipped at all

staff were good, gym and wifi are good. it has a good workspace for working remotely.

the best, the swimming pool, the gym and the rooms with two beds completely separated

no tv in the room. not so much dishes in the kitchen.

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

from the room you get a glimpse of the golf course

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

breakfast was very good,

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

great breakfast and nice bar

lobby, bar and common spaces in general… perhaps they should start thinking about renovation.

quiet area and free parking

good value for the money, fair for a one night stay in business travel, with free parking.

beds and showers were excellent. parking was super easy and available for free.

large tv, bedroom heating, comfortable and large beds. free car parking.

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

clean, comfy and perfect swimming pool and the bar

spa and gym have been closed for a long time

24 hours gym

comfortable room and beds, nice bathroom, good facilities (but we didn't use the pool nor the gym)

too expensive for breakfast

late check out mas tarde

and friendly throughout the stay

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

good staff, bar food was ok. rooms very clean. gym was ok

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

told me the sauna was not working

very nice and varied breakfast

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was excellent: delicious and a great variety of foods to choose from

more room to accommodate all for breakfast, but staff coped well

all staff unbelievable helpful and friendly, breakfast

enjoyed the coffee bar and the breakfast was good value for money

i enjoyed the mini bar in the room

cleanliness, breakfast and the room

and the wifi didn t work in the rooms

shuttle from/to airport, shuttle to santiago barnabeu stadion, room was comfortable, toilet is amazing

there was a gym

she also help me to get vegetarian meal at breakfast after im asking for that

bit hard to find. a good travelling hotel nice breakfast.

the breakfast was good with many options of pastries, milk and cheese

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

gym small and warm. quite dark.

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness center

the bed was super comfortable, the bathroom had all that we needed and the room service was swift and the meal delicious

the gym was really well equipped

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm the reception staff was very bad and treated badlynot that in that

very friendly helpful staff, great price, good wifi.

breakfast friendly staff, helpful with kids good wifi connection close to metro station

excelent wifi

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the pool is not too deep, for an average sized person, except a depth to the half of the body

the pool is fantastic and the entire facility has so many extra rooms

the pool, the cleanliness of the room

the pool facilities coud have been cleaner / better.

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

the hotel has a great view at the pool

needed the breakfast bar to be open earlier than 0730

nice cafe next door for breakfast and lunch

rooftop bar sehr cool

loved having the roof terrace and pool for when it got too hot

were very nice, and we could get an extra bed in the room as we are travelling with 2 kids

the staff was excellent and the breakfast was one of the best we experienced during our 60 days in spain

no kettles/ tea or coffee in room. no iron in room. gym very basic.

it doesn t a gym, pool nor a bar.

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

late check out

easy check in, friendly staff, good internet, good gym, clean.

gym needs to be reserved in advance in order to use

gym closed

covid has impacted services (gym sanua)

hotel was clean and they had a very nice selection for breakfast

also pool is available

good wifi connection, spacious room and comfy bed.

the pool opening times could have been longer..early morning

perfect for working remotely; big desk, great light and powerful wifi connection

quick and high quality room service

pool nice though a bit too crowded , not a lot of space to sit

only room service available for food on night of arrival due to dell occupying the pelicano facilities

the pool is not properly for children

the bellman stood and watched as me and my 3 kids unloaded and carried our own luggage into the hotel

also, delicious breakfast buffet

great location, super service, friendly staff, great bar and restaurant

the gym room is very simple and small

gym treadmill was broken and one reason for staying there was the gym

property was clean and the staff were great. bar man was lovely.

breakfast good, location too

has i been staying longer i would have used the gym and the pool

was an overnight stop so convenient to the train station but had excellent facilities including a gym and a swimming pool which suited us

room furnisher is old. windows are not safe if you have kids travelling with you.

limited range of food on offer in the hotel's restaurant but there was an excellent bar only a few metres away

triple room was spacious, our kid s bed was set up beautifully, with a little towel and kids shampoo, lotion, etc

the breakfast was delicious with lots to choose from

the pool was really good for family with kids

clean and modern, great vibe specially with kids

comfortable, clean hotel with an amazing breakfast and friendly helpful staff

it was located in a good area walking distance from stadium, room service is available

i needed to do some work during our stay - the wifi was free and decent

room service was a lovely bonus after a long day, the food wasn't great but it filled a hole

for cleaning, it was not good specially in my case becasue when my kids was sleeping and we told them to come later (within their cleaning time) but they did not come

bathroom's design looks great but not very convenient especially for young kids

breakfast great

no gym, and kind of outdated

th floor), the room was huge and very well equipped

the roof top bar is also very nice

i really enjoyed the gym

the gym rules

the pool is a bit small but good for kids and also for doing laps

the kids (11 years) were anot alowed to use the gym even with the parents next to them.

great service and great staff. juan at the bar was great.

our room wasn t quite ready, but they immediately offered us a voucher to enjoy a drink at the bar while we waited such a thoughtful touch

room service was very efficient and friendly, everything i asked for was delivered in a timely

sized bedroom, nice bathroom and excellent highspeed wifi

breakfast very close to the stadium and to the metro station clean and modern rooms friendly

variety of choices for breakfast was excellent

location, 10 min by tube to the center, rooms are comfortable, bathroom is clean, there is a gym, also the bar and food are good