and i had a great time and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

the condotel itself has a nicely equipped gym, a spacious lobby area with lounge seats and a billiard table for recreation

free underground parking was a big plus, as well as the availability of a gym and a cinema room

the hotel had a gym which was perfect :) and a lot of common areas to work at

communal area with laptops, gym and a rooftop terrace

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

food and drink available readily in bar area

i loved the staff, gym, restaurant and the room.

limited menu for room service and food was not outstanding.

bed may come as two single beds combined together, for me it is ok, but it might be dangerous for kids/family stay

pool was really cold unfortunately, and there wasn't much room for everyone by the pool

only thing to mention is the lack of breakfast options if you don't want to spend 20 a head (kids eat free) (-) swimming pool is little more than paddling pool for kids to be honest (+) my kids love it and definitely will stay again in the future (-)bed may come as two single beds combined together, for me it is ok, but it might be dangerous for kids/family stay

great location, very close to the airport. good gym

good room service above expectations room cleanliness very friendly and attentive staff

room, spacious, very good breakfast, comfortable bed, clean, good fast wifi, nice employees

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service to get my shirts

size of the room, the personnel was super helpful and polite

the staff was extremely nice and welcoming and even let us do an early check in

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they just put two towels instead of four

not having a bar or restaurant at the hotel in the evening

it was a bonus to get free breakfast, we did not expect it, choice could have been better

free breakfast every morning helped us get off to a great start everyday

the room was lovely , the staff were very helpful , breakfast was sumptuous .

limited room service menu

about 40 minute walk from centre, room service very expensive

good location close to sainz de baranda metro station, comfortable rooms, strong wifi connection

the food was great and the bar staff generous

breakfast clean friendly staff

no mini bar included in the price although we were sitting in an apartment

was hard to attract the attention of staff in the bar area

the bar / cafeteria is comfortable

location comfort breakfast staff

the bar was not very well stocked. there was only 1 glass of white wine available.

the bar is not very well stocked, there was no white wine

bed comfprtable, selection at breakfast superb, shower and facilities excellent

the reception staff bar staff and breakfast staff were all helpful cheerful and friendly

the room was a bit smaller than what the pictures depicted. the bar stops selling beer at 11pm.

it was great, only surprised you have to pay for wifi

lovely park just outside for the kids to

we managed an early check in for a small fee and she got us a taxi with a baby seat for getting into town

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

family room was big , kids loved it.

small but useful gym

gym, location, room cleanliness, modern decor and tv and good tasty breakfast value for money.

very clean, large rooms, attentive staff, excellent breakfast, convenient location.

we ate dinner in the restaurant and the breakfast buffet was also outstanding and a great value

staff always friendly, good breakfast, with restaurant, gym, and the location is close to metro station (8 minutes tops)

wifi in our room on the corner was not the best.

they do not have room service as well

perfect housekeeping 2 bottles of water for free in the refrigerator big screen tv with stable wifi connection very close, only a few meters to the metro station

room service or restaurant in the evening

allowed early check in, spacious room and toilet, very near metro

4 stars hotel that has no room service after 10:30 pm should review the number of stars, and then, the worst part, you can

easy and fast to walk to the station even with kids

it was good value for money with a breakfast room, bar and restaurant in site

breakfast is good too

the room service

is super friendly and welcoming, and was super helpful in recovering an item left behind by the pool

restaurant on site serves very reasonable meals, well stocked and again competitively priced bar was a welcome change to other cities visited

modern, clean, good room service with good variety menu

kids movies could have showed a bit earlier than 2030

roof terrace and pool is only open for a few months during summer so unfortunately it isn t something i got to

staff, location, room service, breakfast

people yelled conversations and kids played constantly in the big open area in front of the elevator outside my room

they have removed the mini bars too

small bar fridge only containing saleable items.

bad wifi

brilliant location, really funky and lively bar and restaurant, rooms great, spa lovely, good price and easy to get to from the airport

everything except wifi quality and speed

brilliant location, really funky and lively bar and restaurant, rooms great, spa lovely, good price and easy to get to from the airport (30 (-)lack of spa & beauty services (-)wish there was a hair salon for women too. no spa either.

it s cool! and they were brilliant catering for the kids.

my kids are scare to thru hallway to come to our room

wifi, cleaness

in order to have wifi you must pay 12 euros extra... i paid 130 per night, is not enough?

fitness center

wifi was good as well

the bar is nice and drinks are not too pricey

we made good use of the gym

it seems like the gym wasnt regularly cleaned as i found some mess there a few days in a row

the gym equipment is in good condition

the staff at the breakfast buffet are also very hospitable

early check in was very welcoming

didn t tell us prior to our arrival that they don t have the wellness and spa centre anymore and it was the main reasons we chose this stay

the room was very nice and room service is prompt.

on arrival, we had to wait an exceptionally long time compared to the other hotel shuttles, and the return to the airport was ridiculous

comfortable bed with a set of different pillows, quiet ac that's easy to run off, free airport shuttle

we were there just for a night close to the airport even had a free shuttle service the lobby bar was nice with good beer and food service here too was

had a problem with the wifi so i had to come to the reception to have it fixed

was terrible, room service is contracted out, stone cold food delivered in jam jars 1

free wifi and good water supply, just what we needed

bed, great shower, great wifi

super clean and great wifi connection and room design is perfect

large choice for breakfast and the availability of snacks and drinks 24/24 is quite nice

the gym is small but the equipment is quite new

breakfast, staff (carlos), food available throughout the day (included in price), gym

the gym is also really good

they also have an honor bar for cocktails if you choose to make some with very reasonable pricing

closed

care four is seconds away and there are little play parks dotted around for kids nearby

wifi, even the one you pay for was not good at the room, one had to go down in order to be able to

breakfast, specialty a section for kids

swimming pool is not accessible - for safety reasons the swimming pool is temporary closed because the

rooms were comfortable, shower great, staff fab breakfast great

awful wifi connection

quality of restaurant and room service was overall quite good

two things - both of which were quickly attended to: 1) the wifi did not work on arrival

wifi is strong though at times it disappears in the middle of the night

of city was still good considering second stay in madrid staff very friendly and accommodating re late check out

also has terrific coffee shop/ bar downstairs

there mini bar was empty and no complimentary bottled water especially for us tourists.

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

was a bar restaurant attached to the hotel where breakfast was served (if you weren't having the more

location, friendly and lovely views of madrid. we had a great dinner by the pool!

breakfast not too good

the staff were super helpful, we have 2 young kids and had a lot of bags, so we were a little all over the place and staff helped out a lot and

bed was very comfy but the best thing about this hotel is the view from the rooftop pool/bar area

bed was very comfy but the best thing about this hotel is the view from the rooftop pool/bar area

gym nice, pictures little deceiving as its actually quite small and was busy every time i checked

lots of space to relax in, lobby and on floors they have wifi zones.

good facilities for kids

spa was not hot

me and partner was pleased to stay at the hotel .nothing not to like !!! like gym too pool good

the staff were very nice to my kids. the airport shuttle is extremely convenient.

lovely people at bar downstairs

comfortable rooms, large comfortable beds, very helpful staff, great downstair bar

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

40m2) - yummy varieties breakfast - kindness of the employees - unfortunately i didn't take pictures but the photographer

beds for kids were not prepaired, had to look for how to open it (from the wall)

the kids absolutely loved the pool and had such a fun time

the option to accommodate my kids in the same room was fantastic

airport shuttle bus

the spa was best and the room was shiny and the beds was very good

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

room for the same price, very clean and comfortable, staff very friendly and helpful, breakfast bar excellent, dinner and service excellent, we loved it

internet lousy. rooftop bar area no lights at night. unsafe.

room, breakfasts, all staff dealings including reception, bar and resterant staff

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

room is fine. gym not good, extremly small. breakfast is ok, but had better in spain

provided shuttle to airport which is an add value

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

bar and restaurants available in a walking

comfortable beds, overlooking the pool

fruits are fresh and buffet is excellent and wifi connection is excellent

- room service menu should have more options

the all day bar service and outdoor patio is

good wifi quality

very clean and comfortable , all the facilities included

the gym was a bit small with very limited equipment but it can make do

i liked the loby, the reception area, the lounge and bar and the perfect breakfast buffet!

great staff, excellent pool, relaxed vibe

ich i didn t use but did check out, and it looked good)

liked the swimming pool, the rooms, the team, all was clean, bads were very comfortable

also a pool and gym

pool was great for the kids

to finish; staff, food, facilities, room, free shuttle, treatment, communication

4 playgrounds for kids around the hotel

when we wanted a snack there was the honor bar which had nuts water and a few libations

only thing that i didn't like was the price for drinks at the bar which were very expensive

good bar next door for breakfast

pretty simple gym, u can do training in almost every part of ur muscle except for ur legs

freebies in the bathroom nice comfy bed little gym room for a basic workout

staff in bar seemed not experienced

gym is too small and no yoga/ exercise mats room was rather small.

a better gym

wifi unstable.

easy early check in. very close to the train station.

staff and room service/orders via app

the spa facility was brilliant, very relaxing

the facilities were great and it was fantastic having an outdoor pool available in the summer heat in the centre of madrid

the double bed and the sofa bed for the kids were very uncomfortable!

comfortable bed, sheltered terrace with pool and bar / restaurant, very good gym - we didn't use the spa but this was adjacent to the gym

style service gym and pool

kids in the pool shouting and the pool assistant did not tell anything to them or to their parents

pool was great kids loved it

pool was great kids loved it

bar and restaurant very convenient and open till late

room was clean and fresh when i arrived, large room table, working wifi, large bathroom

it does not have fancy bar or restaurant, but very good nonetheless, hence the

didn't use the bar but only stayed for 2 nights

early check in at 5 am after an overnight flight - awesome!

there was no restaurant over the weekend but there was room service abd there are many good restaurants in the area

no 24/7 room service :)

breakfast options and gym

great bed, excellent location, dog-friendly and they even allowed her into the restaurant for breakfast

renovations in place no room service.

i explained that i am a premium member and as my partner was unwell could we get a late check out

the gym could have been better

to my surprise, the room service left me a birthday card and a plate of chocolate brownies when we came back hotel that

nice bar 8-)

erratic wifi and mini refrigerator that was no cooler than the room itself.

room service was also good and quick

kids loved the bunk beds

airport shuttle bus was very good and efficient, the room was clean, comfortable bed, big shopping center

the wifi, difficult to connect.

large rooms, marble bathroom with toilet and bidet, bar fridge, air conditioning, blackout blinds, no noise from main highway or planes, excellent

swimming pool a big plus to enjoy during summer days

would have liked a spa or larger exercise room, but not a big problem.

a wonderful, modern hotel with excellent rooms, communal areas, pool, bars and restaurant.

gym open 24 hours. staff were so helpful and kind.

the bed, the shower, the breakfast, the gym

the only downside is that the pool is extremely small, so get there early!

the price of breakfast compared with going out locally

1 person serving breakfast for everyone - hence, quite slow with the hot dishes

in particular, the breakfast food was excellent and the service was excellent

great location!, great breakfast , lovely atmosphere, very kind and friendly staff

breakfast was simple, yet well-executed and delicious

breakfast not great

our room was on the side of the bar on the corner and it was a little bit noisy

another special thanks to the bar in the lobby

bed's size, too narrow street's noise late in the night due to jazz bar across the road

had breakfast went out

shower, size of room,refrigerator, tv, nice complimentary toiletries, early check in

gym and pool are great

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in advance

staff were very helpful and the gym was one of the best i've ever seen in a hotel

king room and genuine king size bed offered great breakfast and good gym

the pool was great and has a free airport shuttle

city hotel, very friendly team, nice rooms, excellent breakfast, great location

lack of service very complicated entrance wifi not good safe custody box breakfast not

breakfast was great and staff serving it where super

very good breakfast. also well organised by gabriel!

service menu could be better as kids want chips and hot choc

clean, nice decor, comfortable beds, amazing staff and yummy breakfast. great location.

the staff was helpful and allowed us a slightly late check out according to our train schedule

the breakfast was very good

the spa was a extra bonus that exceeded our expectations

great location lovely and clean let us have a late check out at no extra charge

which is something we prefer so we really enjoyed the personal encounterings for example at breakfast

lovely breakfast

though it doesn’t have a gym, you can use the one at another hilton hotel 8min away walking

very noisy street, and the gym was not available

location of the hotel was great, as was, the delicious breakfast

superb restaurant and bar adjacent

late check out - 12pm

worst pizza i tried from room service, shortage of manpower in the hotel.

the spa and gym needs updating , a bit tired

of the male bar staff at the terrace restaurant outside can be gruff and slower to serve non spanish speakers

room service. pool. main restaurant. door service.

location was great. didn't have the breakfast.

good location, very friendly staff, clean and comfortable, nice breakfast

the location was amazing !!! and the breakfast so good.

great location next to paseo del prado, nice rooms. nice extra bed for kids.

highly recommend the breakfast as it provides a variety of foods including the typical spanish ones

they have a nice selection of buffet or menu for breakfast and the hotel is very modern

was a very good selection for breakfast, which was of excellent quality

location, service, room, fun bar in the the hotel.

location. hotel has own garage. accceptable breakfast. staff very gentle.

very nice room, comfortable bed, good a/c and wifi, and a very good breakfast (free nespresso coffee

breakfast buffet was filled with fruit

faves) and the location is where you want to be

the space in the room is also super comfortable for the kids to play around

of the main reason we chose this hotel was room service

great breakfast, also had a lunch and dinner at the hotel, quality food and reasonable price