pool, short walk to the bus stop

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

the pool was lovely and spacious around for relaxing

lovely pool and garden area

only disappointment was that the pool wasn’t quite open yet because it was early may

spacious rooms, friendly staff, nice pool, location close to hiking trails

friendly hosts and secure parking

the pool is great and the staff are very friendly

sunset and relaxing time by the pool

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

car parking

wifi is working very well and we were able to use our computers efficiently for online meetings

breakfast was also good

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

we had to leave before breakfast was served, but they prepared us a breakfast with what they

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

because my kids loved the place

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

service, cleanliness, bar and restaurant

breakfast...bed comfortable..... staff friendly!

very friendly staff. great breakfast and very clean room

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

great speed and stable wifi

all room in the

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym is very much non existent

room service etc

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

room service food not so great. cooked breakfast could be better as well.

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

a lady named victoria who delivered our room service was fabulous, very polite and friendly

very handy with bar and restaurant next door and fab as it was pet friendly

for northern spain ferryports excellent bar and restaurant typical spanish but great value cctv cameras covering car park receptionist

room very clean and comfortable. nice bar and restaurant and very good food.

it’s proximity to the motorway. ev charging and delicious food on offer

pets are able to sit in the bar area with you which is a

handy location, great host, bonus is the restaurant next door and swimming pool at complex, nice breakfast

the pool was almost always empty, heaven

we had a terrific break, swam in the pool, relaxed in the lovely gardens and chilled out

staff excellent, good breakfast, ample parking

explain facilities round about the room had all you needed peace and quiet private free gated parking and swimming pool would definitely

fab bar area and reading lounge

bar and dining downstairs

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

coffee isn't self service so have to get the bar man to make each time

clean, decent sized room. bar and restaurant good.

breakfast was held in the bar with plenty to chose from, very good value at just 5€

nice pool, pleasant staff. excellent gym.

on the other hand the pool was very clean

ditional cost) and the spa/pool area

my wife used the gym and she loved it

when we came the heat of the seeming pool didn't work so we got a discount

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

the spa was not open when we stayed as we were out of season

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

food and bar available on site and a good choice for breakfast which was served until 11am

30 staff friendly pool closed spa good but difficult to book

e showers around pool not working

pool with a beautiful mountain view, open in the summer

great pool with beautiful views

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

the place needs some refreshing, the swimming pool was overcrowded and not very clean

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

restaurant was closed only the bar was open.

the cafeteria saved the day with drinks and bar food

a more varied selection of food in bar and restaurant.

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

the pool was really nice, there were several options for the breakfast.

had to miss breakfast as it starts in the hotel at 9am

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

nice view but the breakfast was nothing special, no vegetables again.

place with a magnificent view, excellent staff and amazing breakfast

comfy, friendly staff easy good wifi so work was smooth

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful

the wifi was terrible and extremely poor

ranging for me to go to the local gym)

the breakfast is served at your table and it is delicious and beautifully presented

has a lovely spot with a nice chimney

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

breakfast was the best we

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

the rooms were nice and clean, the pool is great

outdoor swimming pool is clean and big enough to swim in it

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

fantastic swimming pool

clean and comfortable rooms, breakfast was great with plenty of variety

breakfast is shared with students, thus is quite basic.

was mentioned kitchen but truly it is not for cooking more like warming up the food

nice breakfast, standard continental, eating along with the students of the residence is always fun

also, there is a gym in the neighbouring building which i could use for free and where i worked out together with a

room service

there was no bar, restaurant or room service facilities

it would have been nice if the bar had been open during the day to serve tea/coffee

near no bar restaurant supermarket

izza, soup,pasta)

breakfast: very good value for money

the breakfast was also great, we especially enjoyed the (homemade

the breakfast was also delicious

breakfast copious

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

exceptional breakfast! very fresh and delicious.

the breakfast was outstanding, which is unusual in my experience

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast, location and stuff

really good breakfast

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

bar did not open until 20

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a sunday so

needless to say, i went to a local bar the following night for some tapas and a few beers

very comfortable room service very good

adjoining rooms for the kids as well

it was nice to have a gym in the building even tough it is very small

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

one of the plates in the snack bar was quite low quality for such a place.

no complains. perhaps the gym could be somewhat better equipped.

breakfast is really nice with a variety of foods.

breakfast pricey

i could not connect to the wifi as the signal was weak.

everything you need including a very nice breakfast

breakfast is excellent

in addition the bar area is in the foyer and as the door is not closed and they have a tiled floor you her that

it was nice to have a drink at the bar in the lobby too

breakfast was nice, and they took consideration for the clients to be accomodated well at their

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

was an exceptional hotel, that offered a complete breakfast and nice customer service from all the stuff

good wifi and ok breakfast

helpful staff, clean and good wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

decent rooms and wifi

beds and showers were excellent. parking was super easy and available for free.

gym

large tv, bedroom heating, comfortable and large beds. free car parking.

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

free parking and car charge points near the cafeteria

were old, i could hear traffic through the closed window all night long and food at breakfast and room service were very average

is a great size comfortable bed really helpful staff hotel shuttle to/from airport and local businesses a huge bonus evening meals very tasty

gym is pretty worn out & outdated

no airport shuttle on sunday.

good breakfast, some of the things very tasty

free parking is very useful

wifi was bit erratic.

free parking. very convenient to barajas airport. room was extremely nice and clean.

you cannot order room service before 4pm

exceptional breakfast buffet. super clean bathroom with towel warmer.

the staff very helpful the room and play machine free fir kids too

great little bar and food

no surprises, good value for money. kids enjoyed the stay.

quite essential rooms quite cheap breakfast

breakfast was basic but tasty

really liked my room, bed very pleasant, bathroom nice & clean, fast wifi & the breakfast was the best part ud83dude01ud83dude01ud83dude01, no complaints from me, amazing place to

bar stock was lacking

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

they did offer a small bar with local beers, which was nice after a long flight

there was a used soap bar in the shower

gym is a bit cheap and dated

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

gym is small, however it still meets your basic needs

the gym

very clean and spacious rooms. warm greeting and late check out possibility

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

gym facilities not accessible.

restaurant closed on sunday and no room service contrary to the description.

the restaurant was closed and there was no room service as the hotel had few guests at the time

no real gym.

also had asked for the gym to be opened

has a pool and gym

room felt safe and secure and we had a view of the pool

the ledge for the trays at breakfast was a little small and easy to drop the tray.

swimming pool was closed

was traveling around spain/portugal with my 2 kids (14 & 19)

thought there could be a bar same location as the swimming pool. other than that all good x

room is exellent, bed is exellent. staff in bar is friendly and very professional.

staff was super friendly and welcoming. it was super clean. breakfast was also excellent.

had room service which was prompt and the food was still hot

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

i arrived they found a room available for early check in

room size is small, breakfast is average. very small gym, no swimming pool.

more room to accommodate all for breakfast, but staff coped well

gym closed at 11pm

the reception was very good. the room was always clean. breakfast was excellent.

they also have a big garden and plenty of space for parking

car parking at rear plentiful but should have been secure

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

it's located right nearby the road and has the parking which is good

had lots of parking and in excellent location for mountains and nearby town

clean, nice staff and good breakfast

the courtesy of management due to a late check out i didn't fully comply

well supplied continental breakfast with gluten free options (on request)

breakfast was perfect location was remote but close enough in taxi

free parking, good breakfast, great restaurant across the street, extremely clean

ean, cut hedges, remove

gym and spa was not working which made us upset.

spa center is not well considered- there is no lockers where to leave your personal things, you

excellent decor, very stylish, great mini bar & food

assorted breakfast, relaxing pool with whirlpool and room very cleaned, i booked a reasturant service in my room on friday

great big swimming pool, pool towels provided, big rooms, soundproofed

because it looked quite large and would have made our experience a 10/10 because we are active gym users, although the smaller fitness room sufficed for a short trip

the mini bar had only water.

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the reception desk

the breakfast is

told me the sauna was not working

room service was available and room had a mini bar also

and friendly throughout the stay

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

not possible to get a coffee until 11 when the bar opens

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

very nice and helpful staff, beautiful swimming pool and park-like surrounding area.

the pool temperature could have been a bit higher.

great parking

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor at all times of the

no room service

high-speed wifi. close to city center.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

imming pool and gym) rooms size was perfect and staff was super friendly, definitely recommended

the bar outside and the food was excellent

nice hotel, near the metro that is easy to use not too far from the airport too, lovely breakfast & great staff

good wifi

no fruit in the breakfast or at least i didn’t find it

i liked the pool and the gym, the bar, really nice breakfast. was also a pretty good location.

the rooftop swimming pool, the breakfast, the room

the room service was also really yummy and quick

room service menu provided in the room wasn't actually the menu

amazing friendly stuff,great room,small but comfort gym.perfect for such priceud83dudc4d

everything, gym, room, breakfasts, lounge and all, we stayed also during the power shortage and the team was

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level 30, incredible

the bed was super comfortable, the bathroom had all that we needed and the room service was swift and the meal delicious

good gym

they all have excellent customer service skills that go above and beyond and raise the bar of expectations

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

room furnisher is old. windows are not safe if you have kids travelling with you.

the breakfast hot food is pretty basic

advertise with gym. there is a threat-mill and a few dumbbells. not a proper gym. disappointed

fantastic breakfast

access to the city. breakfast good late check out excellent

location was great for proximity to chamartin train station. good restaurant and bar on site.

good bar food and welcoming staff

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

there is a bar there and a burger king at the train station, but not much else

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

we didn’t have breakfast and even though we were offered a 20% discount it would make it 20€ per person, i’m

we opted to pay for the daily breakfast option and got room service for some of the nights and the food was exceptional

cool rooftop bar too

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

we didn't use the gym facilities but they looked wonderful

tomas is the bar a wonderful intoxicologist and person

confortable, clean, shuttle to the airport every 30 min.

was disappointed by the fact that the swimming pool was closed

rooftop bar and swimming pool also perfect benefit

gym needs to be reserved in advance in order to use

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

gym closed

great breakfast and i was happy to use the gym facility after a long vacation.

i would love to have a coffee machine at the property and the gym open earlier than 9am.

breakfast buffet was definitely a highlight as well as gym

no room service after 22:00

only one bench in the gym.

s still plenty on )was a little disappointing

she first asked to the room service to spray a chemical

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

a shuttle n bus is also available between the airport and the hotel

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

most things were good. location. staff. airport shuttle service, room.

the pool was also freezing cold, making it unbearable to swim

airport shuttle bus seduces also provided making transport cheap and easier