there is a heated pool but we didnt try it - next time

plenty of car parking and we felt safe

the bar and restaurant are buzzing with activity

the bar staff were excellent, especially dorothy. the parking wasw great.

no public transport to segovia near hotel. bar at the first floor.

bar downstairs was very noisy at night, and the price of the room was quite steep for what it was

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

pool, decor, good breakfast

they allowed early check in as the hotel is huge and has many

pool area in gardens with bar

there appeared to be too many managers wandering around doing nothing, whilst yelling the bar staff off for not being in the bar when people needed drinks

access to the indoor pool is not senior friendly the

the hotel is beautiful and spacious, fantastic pool and area with spectacular views

the bar was very good and we sat outside with a great breeze

indoor pool was closed and the gym is not very well equipped

style of building, and rooms, location, lack of pool and gym, too much like a conference centre

nice hotel with a great bar restaurant

modern clean and secure parking on site very nice hotel

there is a great bar on the corner

smashing bar wine and food

free , secure parking

very limited bar offerings, no restaurant so limited bar and room service. menu offered.

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

room service is available

ac didn t work in the gym. getting eggs at breakfast was a bit haphazard.

we also got an early check in which was appreciated

rooms were large and well appointed with mini bar and filter coffee machine

great terrace to sit with a glass of wine from their bar and watch the sunset

hotel has an ev charging point and is in the centre of the old town.

car parking was easy and there was an ev charger in the garage that u used for my tesla

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

pull out sofa for kids needs replacing.

there was also spa facilities and a restaurant/ bar in the hotel which we didn't try, though i'm sure they are handy for visitors staying longer

this was fine since our kids were older so we put them in 1 room

the room was lovely; bathroom was spotless with a spa type shower

spa bath, double shower and quality toiletries

room was great, the wifi worked perfectly and the water was hot and plentiful

location perfect and we loved the spa circuit

check in was smooth

the staff are extremely kind, the spa was in a cave, clean, and relaxing

the staff were all fab and the spa was lovely after a day

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

one of our party was unwell and the hotel accommodated an early check in

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

gym wasn t very good and treadmill didn t have a power cord

wifi in room very weak

an excellent central location, attached garage

very basic with no tea/coffee in room or room service. no porter services

or those who drive ), good wifi and ac.

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the evening

big room with comfy beds and spacious bathroom, lounge bar in the lobby with free welcome drink and very nice staff

large space and private lift entry

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

a good bar fridge, good storage and cross ventilation

staff lovely with exception very comprehensive breakfast

the bar was excellent and lovely to come back to and the food was delicious

clean, friendly staff, breakfast was excellent- full buffet

were informed on arrival we could eat in the restaurant from 8:30pm or the bar served food if we preferred

lovely old property which was right by the aqueduct. nice friendly bar and outdoor seating area.

decor was beautiful . spacious ground s with easy on site parking. first rate all round.

absolutely loved the classy feel of the lounge and bar area, loved the antique feel of the rooms and hallways

rry didn't catch his name) were amazing

for spa, towels only against deposit at reception, no coffee machine and water heater in room, room service overcharged, old town reachable only by car

whenever i wanted to go to the pool it was closed

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

fab bar area and reading lounge

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

that is not well contented with the pool and the lake

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which was a pity

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom (board

very friendly manager and breakfast room staff

really good breakfast

breakfast was amazing

exceptional breakfast! very fresh and delicious.

the breakfast was outstanding, which is unusual in my experience

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

the swimming pool is pleasant when temperatures are high

the place needs some refreshing, the swimming pool was overcrowded and not very clean

swimming pool is a bit cold but nice

e showers around pool not working

breakfast is lacking (i

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

the breakfast was also delicious

breakfast: very good value for money

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

the breakfast is delicious

well located for touring the area. excellent breakfast!!

our hosts, the location, comfortable bed, the breakfast.

the restaurant is also very nice quality and a great breakfast included

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

stay and great breakfast

place with a magnificent view, excellent staff and amazing breakfast

nice view but the breakfast was nothing special, no vegetables again.

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym