well located. the breakfast was ok, not the best, but ok for the price

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

spa was very nice and relaxing, also the views and the green surroundings

good but no kids meals before 8

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

bar and dining downstairs

spa is not available unless booked in advance and costs 15 eur per person

we enjoyed the indoor pool and jacuzzi

nice pool, pleasant staff. excellent gym.

so additional cost)

the parking was excellent, and the views from our room

amazing views. the swimming pool was a paradise.

great pool with beautiful views

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

swimming pool is a bit cold but nice

pool with a beautiful mountain view, open in the summer

the restaurant is also very nice quality and a great breakfast included

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

stay and great breakfast

the pool was really nice, there were several options for the breakfast.

place with a magnificent view, excellent staff and amazing breakfast

the pool is fantastic, the garden is perfect

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting outside

r the winter) and a pool and great garden space for the summer

has a lovely spot with a nice chimney

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

the breakfast was also great, we especially enjoyed the (homemade

breakfast: very good value for money

breakfast was lovely too

breakfast copious

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

the breakfast was outstanding, which is unusual in my experience

breakfast was delicious and filling

exceptional breakfast! very fresh and delicious.

breakfast, location and stuff

breakfast was basic

we had a great sunday night at the bar chatting with him

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

despite being little unhappy with the noise from the bar

the breakfast could have been better - not a lot of fresh food.

fab bar area and reading lounge

a more varied selection of food in bar and restaurant.

cheaper to buy breakfast in bar rather than restaurant (toast only)

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

restaurant was closed only the bar was open.

the cafeteria saved the day with drinks and bar food

wifi did not work on second floor where i stayed

had lots of parking and in excellent location for mountains and nearby town

- parking - reception area

helped with the wifi and found me a restaurant that delivers to the hotel

it's located right nearby the road and has the parking which is good

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful

ranging for me to go to the local gym)

comfy, friendly staff easy good wifi so work was smooth

the wifi was terrible and extremely poor

the pool was lovely and spacious around for relaxing

only disappointment was that the pool wasn’t quite open yet because it was early may

beautiful views, a lovely terrace and an amazing swimming pool.

peaceful, nice pool, close to mountains and town. good parking - free!

spacious rooms, friendly staff, nice pool, location close to hiking trails

the restaurant and bar were not open so no food there

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot and the gardens

though they have free wifi which is not that strong

staff were astounding and nothing but helpful if travelling by moto they also have secure parking not a bad word to say

the wifi was mostly non existent

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity plug next to one side of the bed

good location to explore the surrounding countryside, great covered swimming pool .

good spa facilities. decent facilities.

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

paid to go to a pool nearby as the information on booking

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

the bar downstairs is good

noted by other people, the room was passable but the downstairs bar is appalling

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

the bed was very comfortable, and the spa tub was great

breakfast could have had more selection and the bar could have been open in the evening

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

service was very slow, order at the bar if you are in a hurry

golf course 10 minutes drive

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

outdoor swimming pool is clean and big enough to swim in it

the rooms were nice and clean, the pool is great

pool, short walk to the bus stop

breakfast

room service

very secure underground car parking

great breakfast and evening meals

arrived in the evening

adjoining rooms for the kids as well

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

no complains. perhaps the gym could be somewhat better equipped.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

gym was nice and clean

it was nice to have a gym in the building even tough it is very small

the pool

staff were very friendly and helpful and even went out of their way to bring the kids meals as soon as they could

that the spa wasn't open during the week days only on weekends

gym was appalling and maybe 30 years old with zero equipment in working order zero wieghts and

totally worth it as parking in the city center is extremely difficult

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

helpful staff, clean and good wifi

decent rooms and wifi

lovely old property which was right by the aqueduct. nice friendly bar and outdoor seating area.

the included breakfast was very nice

is excellent, parking is for free (which is a bonus for segovia), the food in the restaurant, breakfast and dinner were great, if you choose the menu del dia for dinner you will have an

the hotel is very nice with a wonderful breakfast included

is friendly and helpful the room is clean gym room opens 247 walking distance to tourist attractions bus stop right in front of the hotel the

the hotel was packed with people. i always found a table at breakfast but just.

great location for shopping and costco trips. nice facilities. clean. good breakfast.

the courtesy of management due to a late check out i didn't fully comply

breakfast was excellent

they didnt have eggs available for breakfast

a good bar fridge, good storage and cross ventilation

great location, helpful staff, great breakfast, nice bar and cosy.

bar and breakfast was excellent and staff very pleasant

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

large space and private lift entry

no room service even for tea and coffee

good shower and wifi

gym facilities were adequate and the breakfast was good too

or those who drive ), good wifi and ac.

an excellent central location, attached garage

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

one of our party was unwell and the hotel accommodated an early check in

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

art from the shock of having to pay extra for pool/sauna) and the valet parking worked perfectly

suggested in the online information that the indoor pool was free

do have remotes) anyway, this didn't spoil any of our stay though, and we will return to hotel spa la casa mudejar

listing photos show a pool, a jacuzzi and a sauna

room was great, the wifi worked perfectly and the water was hot and plentiful

location close to bars, restaurants, places of interest

the room was lovely; bathroom was spotless with a spa type shower

the early check in option went well.

there was also spa facilities and a restaurant/ bar in the hotel which we didn't try, though i'm sure they are handy for visitors staying longer

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

the spa didnt have space available and needs to be cozier and the breakfast was already closing the

spa facilities were amazing, excellent value

gym, paid pool access

hotel, very welcoming reception, the spa is excellent, the hotel itself is very beautiful, we enjoyed our stay, and would recommend it

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

hotel has an ev charging point and is in the centre of the old town.

clean and comfortable room with mini bar and safe

car parking was easy and there was an ev charger in the garage that u used for my tesla

great terrace to sit with a glass of wine from their bar and watch the sunset

) with 2 ev chargers, 1 of which a tesla destination charger

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

and snack bar not open on sunday evening and fully booked at lunchtime

nice hotel with a great bar restaurant

modern clean and secure parking on site very nice hotel

no working wifi in the room

free , secure parking

despite the building being quite modern it still has great style and the spanish feel

very pleasant bar / cafe with outside seating area

outside pool (no sunshades) and gym being closed

swimming pools closed to guests, poor condition gym closed to guests, refusal to open dining room before 8

would have preferred there to be a bar lounge open earlier

nice garden bar near the pool for an evening drink

great pool

the bar and lounge area were comfortable

disappointed that the pool didn’t open until 12 noon

they allowed early check in as the hotel is huge and has many

the bar staff were excellent, especially dorothy. the parking wasw great.

no public transport to segovia near hotel. bar at the first floor.

well located, ample parking, good bar and restaurant facilities

has free onsite parking and a very convenient restaurant serving all day

loads of parking in the actual hotel and close by

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

bed, spotlessly clean, polite staff ready to help, delicious meals in the restaurant, indoor parking, quiet location near the center of the city by car

of parking bus stops outside for madrid central 15 minutes by car to the centro nacionale de golf

wifi in room

very clean, extremely quiet

fantastic spacious, secure outside parking area free of

beds and showers were excellent. parking was super easy and available for free.

free parking and car charge points near the cafeteria

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

good value for the money, fair for a one night stay in business travel, with free parking.

large tv, bedroom heating, comfortable and large beds. free car parking.

from the room you get a glimpse of the golf course

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

big rooms. laundry service was excellent.

not possible to get a coffee until 11 when the bar opens

no tv in the room. not so much dishes in the kitchen.

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

it was cozy and very comfortable and it was nice there was a kitchen.

was a small kitchen in the apartment, but cooking pots were not provided so you could not really prepare a meal

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was excellent: delicious and a great variety of foods to choose from

gym closed at 11pm

i arrived they found a room available for early check in

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

all staff unbelievable helpful and friendly, breakfast

and the wifi didn t work in the rooms

i enjoyed the mini bar in the room

like really smooth wifi, which is not so common

no room service

staff was super friendly and welcoming. it was super clean. breakfast was also excellent.

comfortable room and beds, nice bathroom, good facilities (but we didn't use the pool nor the gym)

lack of staff to serve in the bar (half hour seated and nobody comes)

best breakfast in town so far

the pool was excellent so too the food and drinks

also, it's a pity that the spa wasn't open

room service is supposed to be 24 hours but when i ordered at 5am it's closed

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

e sole reason i was staying far from downtown), and that the gym

it is a good hotel with gym, good services and clean

assorted breakfast, relaxing pool with whirlpool and room very cleaned, i booked a reasturant service in my room on friday

gym, the room furniture, the bathroom

spa center is not well considered- there is no lockers where to leave your personal things, you

poor gym and hardly any equipment

the staff were very friendly and accommodating and it was no trouble to help us get an early check in

booked to take my daughter swimming. no kids in the pool ..

the only thing getting the rate down is the gym

food was great for room service, clean rooms, gorgeous view and amazing hotel

that spa was overpriced. 30 euros for 45 minutes.

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

gym is really poor for those who work out everyday like me

the breakfast was good, but there is no room service at the breakfast time, we wanted to order just coffee in the room but it was not

staff were welcoming and breakfast was well organised

nice hotel, near the metro that is easy to use not too far from the airport too, lovely breakfast & great staff

pool change rooms and toilets could do with refurbishing, but this a minor issue as you can change

access to the city. breakfast good late check out excellent

pool bar could do with updating but that's being a bit picky..

pool not being open until 12 and no bar to buy drinks unless with diner, uber drivers could never find it

breakfast, cleanliness

a nice pool on the roof, and a small but usable gym on the ground floor

on the top deck with swimming pool

the rooftop swimming pool, the breakfast, the room

there was not price list on the mini bar and we were a little chocked at check out.

a nice pool on the roof, and a small but usable gym on the ground floor

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

the kids loved the hotel due to the music theme

find the numbers for reception or room service so had to go down and ask

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

these were factors which we took into account in choosing the accomodation so we

covid has impacted services (gym sanua)

gym was out of service

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

late check out

easy check in, friendly staff, good internet, good gym, clean.

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

location was perfect / thanks for late check out

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me no kids is half price so she changed the bill

good bar food and welcoming staff

the pool can get quite crowded at opening hours, closing hours is sometimes better.

the pool was fantastic

the pool is not too deep, for an average sized person, except a depth to the half of the body

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool, the cleanliness of the room

the wifi maintained a good connection, even during times i required video conferences

breakfast friendly staff, helpful with kids good wifi connection close to metro station

excelent wifi

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

breakfast friendly staff, helpful with kids good wifi connection close to metro station

there was a gym

pool nice though a bit too crowded , not a lot of space to sit

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

and the swimming pool felt like a hidden oasis in the middle of madrid

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout the hotel, fast lifts

didn't like the pool opened at 11am

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

breakfast

could not get connected using the wifi.

wifi not working vert poor insonorisation in between rooms and room and corridor

there is quite early check in, and late check out, what is very comfortable