in smart gardens with pool

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool is small, but calm

wifi is working very well and we were able to use our computers efficiently for online meetings

breakfast was also good

breakfast was basic

the breakfast could have been better - not a lot of fresh food.

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

no room service and no options to have dinner inside

very nice parking in basements

room service

underground free parking is a plus

wifi very good, able to stream tv

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful

ranging for me to go to the local gym)

the wifi was terrible and extremely poor

good wifi connection as well

restaurant was closed only the bar was open.

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

cheaper to buy breakfast in bar rather than restaurant (toast only)

early bar closing

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

adjoining rooms for the kids as well

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

it was nice to have a gym in the building even tough it is very small

one of the plates in the snack bar was quite low quality for such a place.

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

gym was nice and clean

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

good wifi and ok breakfast

decent rooms and wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lovely pool and garden area

only disappointment was that the pool wasn’t quite open yet because it was early may

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

the pool was lovely and spacious around for relaxing

very nice view from balcony, good bed and friendly staff. pool was also nice.

breakfast, bed, free parking

clean, nice staff and good breakfast

breakfast was excellent

room comfortable, good continental breakfast

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast was the best we

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

r the winter) and a pool and great garden space for the summer

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting outside

the breakfast is served at your table and it is delicious and beautifully presented

30 staff friendly pool closed spa good but difficult to book

good but no kids meals before 8

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

location spa breakfast

good breakfast, friendly helpful staff

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

bar and dining downstairs

on the other hand the pool was very clean

we wanted to try the spa and it wasn't working

the view was amazing. plenty of parking. accommodating to special diet.

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

spa is not available unless booked in advance and costs 15 eur per person

nice view but the breakfast was nothing special, no vegetables again.

excellent spanish breakfast

had to miss breakfast as it starts in the hotel at 9am

the restaurant is also very nice quality and a great breakfast included

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

staff, amazing food, relaxed atmosphere, spectacular view, nice pool, beautiful

the swimming pool is pleasant when temperatures are high

the place needs some refreshing, the swimming pool was overcrowded and not very clean

pool with a beautiful mountain view, open in the summer

great pool with beautiful views

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

because my kids loved the place

service, cleanliness, bar and restaurant

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

room service etc

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

the gym is missing a lot of weights

facilities are basic - small gym, no pool, tv channels basic and no english channels

very small gym.

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

a lady named victoria who delivered our room service was fabulous, very polite and friendly

room service food not so great. cooked breakfast could be better as well.

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

breakfast was delicious and varied

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

very good breakfast all in all very good value for money

breakfast, very good coffee, friendly and helpful staff, very clean, warm atmosphere,quiet area of

great speed and stable wifi

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

the breakfast was also delicious

breakfast is lacking (i

breakfast was incredibly delicious and the staff super friendly

location, comfortable bed, clean room, nice breakfast

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

car parking at rear plentiful but should have been secure

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

parking is very easy

- parking - reception area

clean free parking available nice views

pool, short walk to the bus stop

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

the bar downstairs is good

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

the bed was very comfortable, and the spa tub was great

a bar cafe next door with tables on the pavement

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast, location and stuff

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast was amazing

exceptional breakfast! very fresh and delicious.

breakfast was sumptuous

we could barely not sleep at night as a bar across the street was extremely noisy

coffee at breakfast bar needs upgrading

service was very slow, order at the bar if you are in a hurry

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

golf course 10 minutes drive

fab bar area and reading lounge

the room is a tidy, compact studio that includes a small kitchen

staff is very good and the gym is always a plus after a long day

was mentioned kitchen but truly it is not for cooking more like warming up the food

there was a kitchen with all the equipment for cooking; however, i did not use the kitchen as the canteen in

breakfast included in the price was a bonus too

luggage on rough pavement especially at night when you arrive, there is not enough light from the parking lot to the building, luckily there is an elevator

as for the hospederia, we appreciated very much the possibility to have (a late) lunch and breakfast:) (-)breakfast could be improved (-)restaurant food was pretty basic and quite expensive, especially in the evening, breakfast was a good continental style and perfectly good (-)the breakfast. not too many options for eat. (+) the restaurant is a bit expensive, but the buffet breakfast for 8 was great (+) breakfast was bread, butter and coffee (-)breakfast bit too simple, only baguette with butter & jam. or packed cereals. (+) dinner and breakfast is extra and is basic (you get what the other monastery inhabitants are eating at 10 (+) breakfast was adequate (-) breakfast started at 9am sharp and it was a bun fight (+)to have breakfast (9am-10am, 7

experience i had, at 03:00am, in the middle of the dark, walking from the hospederia to the parking to pick up my car to go to the airport

ee of charge)

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot and the gardens

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

of parking bus stops outside for madrid central 15 minutes by car to the centro nacionale de golf

did not work the pool was opening very late

very clean, extremely quiet

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor at all times of the

swimming pool outside, i couldn t expect more with this price, it s madrid

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

from the room you get a glimpse of the golf course

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

quiet area and free parking

large tv, bedroom heating, comfortable and large beds. free car parking.

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next to the highway

gym

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

only croasan or tost but tost you must to pay because is not include in breakfast

bed was comfortable and room was clean. hotel bar and bar staff were cool.

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

breakfast was horrible.dinner could be much better.

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

kitchens although well equipped, could use more kitchen utilities

paper towels in the kitchen would be a plus

gym and pool facilities are good

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

staff is very supportive, and the rooms were super clean and every day we had room service

spa is not included in the price and children are not allowed to enjoy it

the mini bar had only water.

there is a small supermarket 5 min walk for breakfast items

lack of staff to serve in the bar (half hour seated and nobody comes)

outside pool area was lovely and pool had an outdoor bar which was great as i am disabled and need easy access, also lifts available so easy access to

very nice and varied breakfast

great breakfast! comfortable bed and stay as very quiet. excellent facilities and very clean.

no facilities ... no gym ...restaurant has limited menu

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

everything was fine, breakfast doesn’t have huge variations but few and very good products .

also the wifi doesn t work so good

the property was quite out the way the rooftop terrace was unreachable wifi was poor

enjoyed the coffee bar and the breakfast was good value for money

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

had room service which was prompt and the food was still hot

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

room service was available and room had a mini bar also

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

good staff, bar food was ok. rooms very clean. gym was ok

all the staff especially at the bar

the staff were extremely helpful and friendly, the breakfast was better than i expected

staff, clean, breakfast

we had to eat a snack in the bar which was good and the wine inexpensive

breakfast was basic but tasty

english breakfast

the elevator need a good maintenance and breakfast more stock

good sound proofing from road outside, staff very friendly and helpful breakfast ladies were excellent at everything they

very nice hotel and friendly, helpful reception (david)! breakfast is really good! thanks!

like everything in this hotel the service are great the breakfast the comfortable beds nice toiletries of

nice and quiet and good breakfast

breakfast could have bigger variety, but it's enough - you can live with it

the gym, roof area and the staff were very nice

no airport shuttle on sunday.

breakfast was to expensive and it is not included in the price of the room, parking is also extra 5

+ nice and clean room + nice staff + good room service

gym facilities floor is not adecuate for excercise , it is slippery

the spa was a bit overrated in my experience, so i probably won't repeat that

the staff are amazingly helpful and the room service is impeccable

booked to take my daughter swimming. no kids in the pool ..

they all have excellent customer service skills that go above and beyond and raise the bar of expectations

rtain chest exercise

comfy bed friendly staff good wifi local shops

no pool, no spa, no gym, because under construction

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

was supposed to be a bar menu, but int was not available, only the restaurant menu was available

wifi is fast and free

staff kindly provided a light breakfast

a little noisy due to thin walls and lots of kids.

exceptional breakfast buffet. super clean bathroom with towel warmer.

the reception staff and bar staff were so friendly and helpful

some problems with the wifi although they were resolved successfully

parking sensors don't detect them which resulted in one gouged alloy wheel

secure garage parking in basement, was great for my moto, tight for cars

free parking under the hotel with easy access to the motorway network around madrid

free fast wifi

station so we could have easy journey the next morning we knew there was no restaurant but the bar served good snacks and small meals large room with very wide double bed

the breakfast hot food is pretty basic

room furnisher is old. windows are not safe if you have kids travelling with you.

speed of getting a drink in sky bar , it was always busy .

pool bar could do with updating but that's being a bit picky..

i would love to have a coffee machine at the property and the gym open earlier than 9am.

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

gym was out of service

covid has impacted services (gym sanua)

gym needs to be reserved in advance in order to use

room service kept our room nice snd tidy

colours, comfortable spaces, open and wide halls, clean walls and carpets, gorgeous courtyard and pool

staff is very helpful and kind, breakfast is very good

the small sofa beds are good enough but older kids like to have a proper bed to sleep in

we didn’t have breakfast and even though we were offered a 20% discount it would make it 20€ per person, i’m

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

i couldn’t have a late check out

gym is small, however it still meets your basic needs

fast internet, comfortable bed and nice room size (with a spacious desk), free parking and gym

gym awful. shower needed maintenance. no laundry service on weekends

there was a gym

wifi a bit intermittent

breakfast was a bonus.

the restaurant was closed and they do not have room service

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

the bar and restaurant was down because of fixing up. so we couldn't get coffee or any food.

excelent wifi

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

the pool facilities coud have been cleaner / better.

the pool was fantastic

the pool, the cleanliness of the room

the pool can get quite crowded at opening hours, closing hours is sometimes better.

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

it was not finish and something were not usable

the room service was also really yummy and quick

lobby bar closes too early for a hotel

free parking on the street - close to metro station - 24h gym - clean, confortable room - super welcoming

on the top deck with swimming pool

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

the hotel provide late check out for a nominal fee

good bar food and welcoming staff

everything went well staff was helpfull for my kids

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

room service breakfast was a nightmare long delay no salt or pepper and cold rubber eggs.

the pool is not properly for children

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

nothing, all was good, treatment, facilities, room, room service, everything was great

could not get connected using the wifi.

perfect for working remotely; big desk, great light and powerful wifi connection

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

breakfast was excellent, with many options

we had a problem with wifi, but finally we could change a room and everything was ok.

variety of choices for breakfast was excellent

friendly staff and good room service

poor breakfast

the free wifi wasn't particularly good.

well-equipped gym

only unpleasant surprise was the limited breakfast where you have to pay for the full buffet even though the breakfast was included in the

didn t have the toilet brush and maybe some small gym or swimming pool would be

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary, it was actually fast), and i have to emphasize, again, that it was very (-)the wifi was a bit slow. other than that, it was perfect ! (+) the high speed wifi was amusing (-)wifi was weak. (+)it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast. (+) wifi is good and free (-)wifi is really poor (-)wifi gets weak at daytime. (+)everything good .wifi poor. (+)room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

we loved the fact that the hot breakfast portion was cooked individually instead of buffet style

also, worth noting that the 'rooftop pool' is like an oversized fish tank

no room service after 10pm

the staff was amazing and i loved the free late check out option and the no hold deposit on my card

somehow the wifi works perfectly on my phone, but can't connect to my laptop.

a/c, wifi, tv, etc)