requested an early check in and got one after speaking to the manager of the front desk

clean, great parking, easy to get back on the highway but tucked in a nice little area on the water with a high

room service breakfast is only available saturday and sunday and we stayed monday and tuesday

nothing much, really. the location is nice. the free parking is good to have.

thing that could have been improved is the continental breakfast in the foyer was not ideal we would have been happy to pay for a proper breakfast but

was bad: low-value cereals & pastries; choice of tea bags very limited, artificial orange juice gym place is small with very limited number of sport equipment

gym facilities were not available.

nice gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

large, well appointed gym

little tired. water bottle machine broken in gym.

clean friendly great bed good breakfast nice location

the staff at the front desk and shuttle were so helpful

laundry was expensive--$2

option of separate rooms/a door that closes between bedroom and living room for traveling with kids who need an earlier bedtime

nice gym

the restaurant was excellent and the location the best, i stayed in a room facing the pool and it was wonderful

breakfast was great! outdoor bar was fun!!!

i arrived late friday evening and after checking in promptly ordered room service

place is so beautiful and nice, wish i went when it was a little warmer so i could enjoy the pool and outdoor

some better lighting in the parking lot since we arrived after dark.

i disliked that room service was not available all the time

we love this place. our kids have a great time at the pool. the staff is always friendly.

enjoyed having a light dinner and drink at the bar with nice service and friendly staff

also i was told breakfast was until 11am yet at 10:30 am i was told the kitchen was closed

also i had heard from other travelers when i was sitting at the bar that their food at restaurant was overpriced and not well prepared or tasty

the wifi

had some difficulty ordering from room service, especially from the city pizza restaurant

unfortunately the gym was down 2 treadmills during our stay

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

good gym

i wish the pool was still partially inside and outside. pool area was so hot.

there was still room service, but it was limited

the chef came to the tables at the bar and asked about the food and service

great bed, good wifi, quiet room

everything is always great- staff, room service

the swimming pool and gym were a great addition.

clean large room quite modern indoor pool excellent spa

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

pool, bathroom

there was a laundry in the building

room nice a lot of space with a kitchen

no sponge provided in kitchenette

breakfast was sufficient

my room was spacious, i liked the kitchenette and living was separated.

augment gym jogs or outdoor enjoyment

you must have a car when staying in this location. gym is great comparing to most hotels !

the pool for the kids and the location of the property. close to restaurants and parks

only improvement i would suggest is that the pool needs more attention

the strong odor of chlorine in the gym from the adjacent pool room.

had a drink at the bar and the staff was very friendly and

breakfast was great

complimentary breakfast was terrific

kids really enjoyed the breakfast; it was not overcrowded so they were able to take their time and

clean room and bedding good hot and cold breakfast selection

the bar was great too

didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

also a map of the shuttle stops would be nice

staff didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

the arranged the shuttle to take me to the stanford hospital for my surgery

hotel is very dated / old .... and no access to room service for food

e the gym, pool, go outside to vape bc i respect the rules), and my room was pretty far away from everything,

lobby, restaurant was closed and no breakfast and i had to check out earlier than intended to get kids

no lobby bar or restaurant, at least not one that was open in the evening

jacuzzi did not work. pool area could be cleaner.

room was great, service fantastic, facilities cleanly and well equipped, great hot tub and warm pool

tiny gym

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

restaurant and bar area were fabulous

the restaurant has a wonderful bar and the food was excellent

very clean, nice room, great complimentary breakfast. convenient valet parking

and also complimentary breakfast

they accommodate us for early check in which was great

great property in the middle of the downtown, free breakfast

the kitchen supplies included thoughtful and useful touches and was nicer than usual

agora spa was sensational

loved the pool, our kids loved the pool because it goes from indoors to out doors

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time until it was cleaned

room service was very courteous and so was the server who brought our food

it had a well-equipped gym

when it comes to their clients & helpful, always clean everytime i go here never dirty & breakfast is fantastic & my personal favorite hotel in stamford ct, reasonable prices & forget all

good breakfast

needed early check in and hotel accommodated , breakfast was good , staff very pleasant

the kids were adorable, but a bit more than your average un-disciplined

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate very much

the buffet breakfast that is included with the stay is plentiful and a good start to the day.

more accommodations longer breakfast times

but good selection of continental breakfast that included make your own waffles

rooms, pool and gym area are clean along with the entire hotel

breakfast was great location great

kitchen and view.

staff is polite & friendly, hotel is clean & there is laundry on the premises

i would prefer a bit more breakfast options. like granola bars and yogurt. maybe even fruit.

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

with a kitchen ( full refrigerator, hot table, sink, microwave) the bed is located on the other side of

the breakfast selection was not that great but we managed with it.

pool shouldâ ? ? ve been open with regulations. gym being closed is necessary due to covid .

pool area is not clean, the floor is falling apart

i didn’t like that the pool was closed. i booked it for the pool

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower

there kids were jumping in

location was great for visiting and rooms nice. gym was awesome

the bar was over priced and the restaurant worse for the quality in either.

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or the parents not about the kids and pull of the pan so the

early check in

breakfast coffee. it should taste better and have bigger cups

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

excellent hotel with a great pool, nice room and great breakfast!

nicer and accomodating than i expected the usage of the gym next store was great

the morning breakfast was very nice with multiple hot and cold options

while the website did inform that the gym would be closed due to covid 19, it did not indicate that the pool was closed as well

they kids were very loud, disruptive

kids running and yelling in hall way late at night when trying to rest

kids in hotel should have be watched better throughout the evening

quiet! starbucks. room service. small bar and restaurant onsite.

the wet bar should have glasses if someone wants a drink

more variety at breakfast in terms of hot food. found the parking lot to be a little tight.

kids were really looking forward to the pool, but they were disappointed that it wasn't in

booked it online with the expectations of pool and gym since it didn’t mention they would be closed

great breakfast with healthy choices and open bar in lobby

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

check in was pleasant staff very helpful offered late check out

the ours the bar was open (no coffee after 9:30?)

the bar and lounge and breakfast. the staff was awesome.

clean comfortable rooms, bar area, friendly staff

room quality, quietness, cleanliness, decor, beds, bathrooms, breakfast and helpfulness of staff

don’t clean up around the mom's with small kids

it was awkward eating breakfast at small tables or on laps.

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

very comfortable room and bed, quiet, clean, excellent breakfast.

is water available in the lobby, but no continental breakfast or coffee/tea service

inhouse restaurant was a bar setting, we were carded at the door just to eat dinner and it was way to loud for the space

charges you an additional $16/night

the lounge, bar and gym. location to restaurants and pharmacy.

bar area did not have enough staff to clear away used plates and glasses

facilities are fab! outdoor swimming pool in the summer was a hit for my kids!

indoor pool and gym , and a very nice

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

hotel was separate from the fantastic bar and eatery which is next door

facilities are fab! outdoor swimming pool in the summer was a hit for my kids!

chose this hotel for the pool, so the kids could splash around in the evening

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

we were able to early check in and late check out

on vacation with my kids seven of them but the pool was closed

my kids was extremely heartbroken about that

also we would have liked to know ahead of time that the pool wasn’t available

i love every inch of my room. to my surprise i had a mini kitchen i didn't expect.

the area adjoining the enclosed pool area was not inviting.

big, comfortable and have a very good kitchen accessories

easy access of the hotel, the friendliness and efficiency of the staff were as expected, and the breakfast was very good

we had breakfast included in our stay and it was very good

pub only open thursday-saturday excellent breakfast/ coffee beautiful

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told me that breakfast wasn't included

the bar is fun and has games which isn't totally a selling point

lot of teenage kids running around the property with no supervision

couldn't access swimming pool, or gym with room key

gym looked nice, i guess

kids laying around the hallways on the floor, no breakfast or food on saturday, and just general

great location. decent room. gym and pool.

patio was a nice feature and my kids loved the indoor pool

we needed an early check in and the front desk made it happen and we truly appreciate it.

would have been helpful to have information in the room about pool hours, breakfast hours, local places to eat, etc

the breakfast

the fact that the pool was closed

over ran by kids in a large group so could not access a lot of the area to prepare a plate

the parking and restaurant

breakfast was great, room clean and quiet!

i like the restaurant bar down stairs where they had a dj good music.

room was comfortable

room service is great the room actually gets cleaned very well

the bar was closed

breakfast, lounge, gym, pooi

breakfast was included and had an extensive variety of food and snacks

breakfast was great and other amenities were quite nice (pool and gym)

pretty good,relax,clean the indoor pool really help when you have kids or if you just want to have peace

pool wasn’t in service, my kids was super excited to go in da pool but it wasn’t in

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn’t even into the pool

breakfast, pool costumer service

breakfast, pool costumer service

breakfast could start at 6am. and pool opens at 5pm

the eatery & bar were nice

was no breakfast being served when they advertise it would be, and you couldn't use the pool or gym other than that it was a good

we had to go and get towels from the gym

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

kids running up and down screaming in hallway at night

i saw a coachroach in the hotel laundry room

that weren’t dusted and there was mold they were very stingy with the toiletries having only 1 bar of soap 1 shampoo 1 conditioner for a king room high floor with a sofa bed and a price tag of

the bar closed too early and the check in person was the one who made the drinks not very good

they have a bar, kitchenette , snack bar and a area where you can eat

also the gym is to small and not enough workout equipment and the pool is to small

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

convenient, clean, quiet, nice wooded view out back, really nice pool

although i didn't use it this time the pool looked great, very well maintained

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

pool area was not properly organized

pool, beds, pillows

breakfast and guy at front desk

no sponge to clean with in kitchen.

very convenient, beautiful new hotel, with rooftop bar, large rooms i think most of them with kitchen area

the fitness facility was adequate

breakfast was good and the game room on the second floor was a nice surprise for our group

the buffet breakfast was amazing, the bed was comfortable, and the room was clean

nice location, seemed safe, nice room, clean, incredible breakfast!!!

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

the breakfast is good and the lady who served the food for us was so polite

complimentary breakfast is very good

a gf family, the continental breakfast had zero options for us, but it’s free, and we packed snacks fully knowing this stuff

the room had no working telephone, was next to an outside door, the dj and the pool

the outside pool was lovely with plenty of comfy seating and a hot tub too

bar was cool

only complaint is that the pool looked so inviting and like a great place to hang out but it was closed the entire time we

the rooms, gym, lobby area and restaurant were all clean, welcoming and in excellent condition

they have a gym that is very convenient and inconspicuous

no cleaning spray in gym for machines and

loved it my toddler kids just loved the place

gym was not in good condition & had broken equipment.

the front line staff was very personal. we had kids running up and down the hall.

i think is outrageous, imagine a family with 4 kids, $100

nice, clean hotel and my kids loved the pool!

a lot of banging on the walls every hour on the hour, kids

tv in room was laughably small... room service breakfast was underwhelming.

i was surprised not many guests used their gym and sauna

the gym, the doors leading to outside, opened by my room

lady who does the laundry for the facility is also very accommodating

laundry next to our room

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

early check in was no problem

nice room, great location, coffee machine was great. liked the gym equipment too.

also kids were partying across from us all night

the gym looks like a spa

the rooms were excellent and i loved the added touch of gym equipment in the room

now auto charge $50 pet fee

comfortable accommodations. great fitness facilities.

the pool was great for our kids

the comfort of the beds the hbo feature and the pool

hotel needs to be renovated and the maintenance was working in the pool area and leaving the doors open to cold air and the smell of chemicals

the gym is very nice

clean new room early check in nice shower

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

the atmosphere looked incredible. i loved the bar restaurant set up, and the room was so nice.

great gym and pool. convenient laundry room. useful shuttle service

great gym and pool. convenient laundry room. useful shuttle service

swimming pool and gym

i was able to do laundry which was great since we stayed here in the middle of a 16 day trip

late check out

i wish the bar was open more often though

the pool

cleaning , gym and the pool

breakfast is ok for me but could be better in terms of the quality of products

gym

the room was very spacious and the complimentary breakfast was the best i’ve ever had.

the staff were super helpful in the kitchen area

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

restaurant was closed. no 24 hour room service. no refrigerator in room.

great breakfast choices

more salt and sand on the ice outside, in the parking lot would of been

breakfast was a treat (i may just drop by every day

excellent buffet breakfast, easy parking, could not have been better

we heard kids crying and screaming for a couple of hours

if the hotel would invest some money to set up an up to date wifi

the breakfast was very good and the location in great neck was right next to the train station and we

we heard kids crying and screaming for a couple of hours

gerald who ran the breakfast bar was terrific. a very good man indeed.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

there is no gym and the breakfast included is really poor

loved the lobby and bar area, had lots of options

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

the gym was a little small

parking, wifi, & breakfast were included /free

only suggestion i can think of is to add heart healthy items to the bar menu

nice place, good location, good customer service, nice hot breakfast, nice rooms, we love to stay here again

staff was amazing, enjoyed the complimentary breakfast

i also appreciated the bar and tv in lounge area

i was really pleased with the complimentary shuttle service - you could request a ride to anywhere within 10 miles or so of the hotel

plenty of parking space and importantly for us very close to the bethpage golf courses

attention from the reception desk and speciallty the free shuttle service and their gentleman and very kind

everything! the staff, the cleanness , the food and the pool which was so clean and refreshing!

full course dinner and breakfast complimentary shuttle and beautiful courtyard

kids were afraid of being lock in bathroom

location, staff, fast internet, breakfast, newspaper and having a gym.

i enjoyed the breakfast, and the seated area was nice

… room location was really bad … with kids and it was so cold … room heat was off

pool was nice for the kids to splash in