free continental breakfast availability. free airport shuttle service.

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

the lounge, bar and gym. location to restaurants and pharmacy.

customer service from check-in to check-out

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

spacious room, pool (until labor day, when it was locked).

gym is small but good life fitness equipment

breakfast in the morning was basic but perfect for what i needed

late check out, and what i loved the most was that they stored our bags for us even after check out

the pool

gym small but pleasant and parking was good

would have preferred better breakfast options

pull out style bed was very nice for the kids

breakfast was relatively simple but full of options

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

i saw a coachroach in the hotel laundry room

breakfast was not what was posted on the pictures it was bag breakfast my kids only got to use the pool once in the 15 they said it was closed at 6:00 pm but it say it

i didn't eat breakfast we left early

my kids are very mindful of neighbors (we live in an apartment building)

there was a bad smell over near the pool and gym areas.

we didnt check out the pool but we are excited to stay there again since we have family in the area

the fact that the pool was closed

staff was friendly, breakfast was good. the pool, outdoor patio, all very welcoming

open pool please

like home the kitchen, bathroom everything super spacious and this i love when traveling with kids comfort and space

the parking and restaurant

they could convert some of the parking spaces

plenty of parking

rooms are not the cleanest bar was closed

rooms are beautiful...very clean. breakfast was great.

that the bar was closed & you couldn’t get a meal in the restaurant , very disappointed

pool, breakfast and awesome staff.

breakfast, lounge, gym, pooi

should get more stars. great breakfast

the gym was excellent for me

was a strong smell of cat urine by the laundry room

also hot breakfast was good

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn’t even into the pool

the cleanliness and laundry site

kitchen staff weren't pleasant

for example, i wanted to go down to the bar after a shower, and i wanted to wear slippers, but i didn’t find any in the room

in particular, gym, pool, laundry were all great

kids running up and down screaming in hallway at night

amazing gym! great amenities such as microwave and large fridge, also nice big showers

the pool wasn’t working my kids were very sad, i choose this property for the pool

a limited continental breakfast would have been nice. kids should been able to eat free.

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

coronavirus limits of facility as far as breakfast options and no gym or pool

no gym

nothing went wrong and the complimentary breakfast really good

breakfast amazing. betsy at breakfast bar is super helpful

the breakfast was excited and enjoy drinks at the bar as well

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

breakfast is ok for me but could be better in terms of the quality of products

room service; i thought breakfast would come on a table, not in a paper bag, with a tea pot and not

location restaurant and on-site bar were excellent clean comfortable room staff was

enjoyed having a light dinner and drink at the bar with nice service and friendly staff

pool was very clean and nice to have

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

we enjoyed the pool, gym, and in-room dining

pool, bathroom

really liked the gym and the bathroom

clean large room quite modern indoor pool excellent spa

we enjoyed the pool, gym, and in-room dining

the grounds provide plenty of activites: pool, gym, and barbeque facilities

the pool wasn’t open

was filthy and outdoor pool remains closed (receptionist could not explain why, given the indoor gym is open)

there were groups of kids running through the halls till late too

the pool excellent especially for the kids

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

very poor wifi connection

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

wifi suck

couldn't have room service

there was a laundry in the building

breakfast was not great but everything else was really good

spacious in living and bedroom and breakfast was excellent

amazing, the room was very large, having the kitchen was a great bonus.

no soap in the bathroom, no soap in kitchen sink

large, well appointed gym

gym facilities were not available.

little tired. water bottle machine broken in gym.

wish there was free breakfast, cups in gym area, and free parking.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

the kids loved it

was great - i needed an early check in and late check out, and they were very accommodating

the large parking lot

free parking

fitness roomtvs difficult to use.

they had a pool, and plenty of room to be outside

parking - had to valet - no other options due to so busy

loved the gym. we will return

pool is great, the employees are very helpful and kind, and the place is beautiful

kids loved pool

the free breakfast was only coffee and muffins, not a good selection

the laundry washing machine was leaking all over the floor

staff is polite & friendly, hotel is clean & there is laundry on the premises

no kitchen supplies

also - i've stayed at this chain before and remember the kitchen being fully equipped with pans, etc

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower

enjoyed gym and nice sitting room.

pool area is not clean, the floor is falling apart

didn’t serve breakfast due to covid-19 they had some coffee and some snacks on the lobby

clean, friendly, nearby, nice breakfast set up

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

great design, comfy beds, great gym

the gym was decent, the tv in the room had a good selection

wish the pool had been open later, wasn't ble to take advantage of it of gym

location was great for visiting and rooms nice. gym was awesome

laundry facilities

room was spotless enjoyed bar area

nice hotel with good facilities. bar in the hotel is good. staff very friendly and helpful.

the breakfast was outstanding

an hour in the pool with kids for towels

breakfast buffet was great, the property is a beautiful old mansion.

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

room was very clean and spacious

kids in hotel should have be watched better throughout the evening

we ordered room service for breakfast and

swimming pool is open and warm so that s a plus

close to shopping, pool was open

one room did not have black or curtains so my kids got up way too early

clean the bar lady was super nice the front desk staff were incredible the housekeeping staff was awesome ten

the shuttle service, left us waiting at the train station!

poor lighting, many missing items ( trash cans, tissues, ironing board….terrible gym

the breakfast was great

nice gym

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

there is a gym on 0 floor

it was good! gym was perfect for me. great size. the

room is clean. staff are nice. gym is good. location is good.

clean, comfortable, quiet. nice bar in lobby area.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i loved everything. this is the best place to stay in the area, bar none.

the bar and lounge and breakfast. the staff was awesome.

clean comfortable rooms, bar area, friendly staff

the pool was amazing and in a good location

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

incredibly ill mannered kids roaming the halls unsupervised making a racket playing with fire doors when our little o n es

hanging out in the parking lot with hotel security doors propped open and lots of noisy little kids roaming the hallways

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room adjacent to the elevator

requested an early check in and got one after speaking to the manager of the front desk

location, cleanliness, gym, breakfast all great.

excellent customer from the front desk staff and the server that assist with breakfast.

had a gym although i didn’t use it on this trip

rooms, pool and gym area are clean along with the entire hotel

the buffet breakfast that is included with the stay is plentiful and a good start to the day.

it was quiet in the halls too, too loud kids running etc

very clean and very spacious, this hotel operates in excellence they even upgraded with adding a gym on the second floor

the location isn't one i'd recommend for families with little kids

the location is horrible.0/10.dont recommended if you have little kids.

mat for cold bathroom floor had to use towel base volume on gym tv can be heard around 5:50am each morning

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

great breakfast clean rooms great location.

also, the sliding door for the bathroom could be a little tricky to maneuver, especially for the kids

the breakfast was great: it was such a variety to choose from

the breakfast was great, enjoyed the variety that the kitchen was coming up with every morning

the amenities such as the available gym, the bar/restaurant menu/food were great as well

i barely has time to dress and finish breakfast before someone was knocking on the door to throw me out

the breakfast was grab and go very limited​

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

the breakfast is a little basic but i had a kitchenette so didn’t need it.

breakfast is not buffet as usual, but the hotel offers some snacks

very safe convenient location; exceptionally clean, nice indoor pool area, friendly staff.

he had trouble getting up and the bar behind the toilet doesn't allow for leverage to pull yourself to standing position

room large, beds extremely comfy, great tv, pool and gym clean, food lovely in restaurant.

no bar in the lobby!!!

we walked with our kids from the bus stop late at night and didn t feel uncomfortable

close to allot of stuff laundry rite next door best buffet a block away

they have a very clean laundry facility right out the front door

location and confusing parking

there s a parking space. staff is friendly.

free parking

furnishings/ building somewhat dated, gym was very basic, but covered enough with dumbbells.

parking

shuttle makes it so easy to get into town

the gym smells super musty & moldy-so i had to get a gym pass to a nearby gym and pay uber to get me

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

small beds, 2 adults and 2 kids, not near sleeping comfortably

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

servise she was nasty and then 2 fight and were late night kids sceaming and beer

the beds are comfortable and my wife loved the spa tub

they have a la guardia shuttle but we forgot about it

gym across the street, closeness to the great neck station, healthy breakfast, colberh

more cereal selections for breakfast as well as fresh fruit as an option.

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

wifi had some issues but this was later sorted.

we heard kids crying and screaming for a couple of hours

loved the lobby and bar area, had lots of options

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

safety bar needed on the shower wall, not just in the tub

the gym was a little small

great bar & restaurant ($$$)

very clean, friendly staff, breakfast was good

environment was amazing the staff the bar in the back food and music

the hotel's restaurant hosts a lively bar with djing on weekend evenings, which is a welcome addition

and helpful reception staff (they allowed me to charge my phone at the front desk while i ate breakfast)

your breakfast was ok

my son’s nap and even telling them once to turn it down and to be a little more respectful to kids that are sleeping, they are still bashing about their equipment in the hallways

i like the lobby and the breakfast and the gym was nice

my kids felt safe in and around the property and surrounding neighborhood

little difference in breakfast from time to time

the massages at the spa were heavenly

shuttle service provided by the delamar was outstanding!

also the hotel provides a car shuttle, for max 3miles drive

wasn t able to get a spa appointment

$100 a night incidentals, no microwaves, no fridge, tight parking lot, the breakfast could ve have been better but i ll give them the benefit of the

i'm also surprised it is still not a full-service breakfast menu and still breakfast in a bag

kids enjoyed the pool, until 10pm a plus

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

very nice set up, small kitchen was equipped with everything from pots, to dish washing detergent

breakfast was great.

gym could be better appointment

they even have a gym (which i did not use)

there was a gym

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

there was gym and pool also office. as well as an in-house market .

great pool for kids, comfortable room, great bathroom

pool and hot tub were out of service and we were very disappointed about that

dinner - breakfast excellent service amenities pool pleasantly furnished

restaurant and coin operated laundry on site.

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

very nice indoor pool and gym as well as a great outdoor sitting area

their gym needs updating

the morning breakfast was very nice with multiple hot and cold options

nice staff. convenient location. nice to be able to use gym next door (nysc).

breakfast is a nice touch i only wish that coffee was better

room service will only go in the room to drop towels no cleaning of the room or whatsoever

we had quite a bit of clothing and luggage (traveling with kids (-) i also noticed many families at the hotel and having a snack area for the kids would support accessibility for everyone (-) loud kids playing and screaming in the halls (+)we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast time,she (-)the staff are not friendly, especially to kids. (-) such an inconvenience if you have kids the moment they wake up, they want breakfast (-)was a very important part that needed to be inside the rooms, especially if you have babies or kids (+)there was no hot water my kids and i had to shower with cold water

there was no hot water my kids and i had to shower with cold water

the room and the bar had a harlem renaissance vibe to

while i had room service everyday, i did note that the staff didnt pick up a lot of the trash i had left in the

in the breakfast area the staff were most helpful especially jegy and minire was also friendly pool well

all the hallways and elevator were wet from the kids running round-trip

too bad that covid has affected the morning breakfast

location breakfast and staff and parking was amazing

the cleaning of the pool

was smaller than it looked in the photos and breakfast wasn’t great but neither were an

good gym

in the kitchen would encourage better exhaust

used a room with a kitchen and a table

good breakfast, perfect location (bus 167 takes you to port authority bus station in 20 minutes), very

bed so comfortable. glen bar excellent service and food

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

use of the gym next door convenient bus to/from nyc

terrific gym, nice breakfast

love the water bar downstairs the property is just beautiful

bar was a nice touch to our morning wakeup routine

restaurant leaves a lot to be deserved; what bar does not have gin

prices at the little cafe bar in the front office could have been less expensive

the shuttle, staff, cleanliness.

the pool and gym was nice.

front desk, shuttle bus driver and people in cafeteria are very kind and willing to help

breakfast was amazing ud83eudd29

the shuttle service to the airport was great and there is a train from hotel to time square

magna restaurant has a bomb breakfast

excellent breakfast! good selection. even the coffee was good. very friendly staff.

clean and friendly. easy access to laguardia. the gym is nice.

clean,convenient to lga with free shuttle service

and the shuttle to the airport was excellent

shuttle service could have extended to cover the subway station - rather than just the airport.

they were able to accommodate an early check in, have shuttle service to and from airport, gym with plenty of cardio machines and dumbbells, pool table, restaurant with bar and happy hour…

beautiful rooms and breakfast was wonderful! very clean too.

lower level rooms view to a wall. bar closes way too early.

no room service on sunday mornings

also i was told i had a harbor view room but i didn’t i had a loud street view i was upset breakfast wasn’t included with the price i paid for the room, if i wanted breakfast it was à la

staff was great as was the lobby bar and free breakfast also very convenient walking distance to roslyn village

better breakfast menu

no restaurant or bar open at this time

accommodates late check out for free

the next day i asked for a breakfast item on the menu, they did not have it either

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til