beds were very comfy, suites were spacious, well equipped, bathroom nice . breakfast adequate

room nice a lot of space with a kitchen

my room was spacious, i liked the kitchenette and living was separated.

no soap in the bathroom, no soap in kitchen sink

some equipment in kitchen old.

good gym

couldn't have room service

the gym and small shops in the area compliment the hotel's amenities

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

we enjoyed the pool, gym, and in-room dining

pool, bathroom

the swimming pool and gym were a great addition.

clean large room quite modern indoor pool excellent spa

we enjoyed the pool, gym, and in-room dining

excellent customer from the front desk staff and the server that assist with breakfast.

breakfast was great location great

breakfast did not provide fruit and yogurt each day, inconsistent with replenishing coffee and

but good selection of continental breakfast that included make your own waffles

lighting of the rooms is not bad, but it needs stronger lighting, and the gym needs more equipment, and this is what i touched from those i knew in the gym

to have an in-house restaurant and room service although i didn't use either, maybe next time

they also have a shuttle (not sure where it goes as i didn't use it) (*)overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow. (+)the shuttle driver hung around until we left baggage claim (+) it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service (+)is great, staff was friendly and helpful, shuttle service from airport was perfect (+) great shuttle service to and from the white plains airport (+)very responsive staff, very conveniently located. airport shuttle to hpn (+)bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big plus (-)only drawback was that i was told the shuttle would pick me up even though i told them the time (i came in late) and was assured it (-)shuttle service was not available past 12am

room service maintenance was send up to the room within 5 minutes and confirmed the bed was broken

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open so this time i will be swimming and using the fire pit we had such a great time words

kitchen and view.

i would prefer a bit more breakfast options. like granola bars and yogurt. maybe even fruit.

location ,staff laundry room

with a kitchen ( full refrigerator, hot table, sink, microwave) the bed is located on the other side of

refrigerator), warm it and have homemade dinner; followed the next morning by bacon and eggs for breakfast

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not informed of that and she felt ill and had the poops very disappointing

pool area is not clean, the floor is falling apart

breakfast options were not that great but manageable. coffee was great though

pick this location because of work and the outside pool

a few guests whom were smoking marijuana outside in the steps near the pool area.

breakfast is a nice touch i only wish that coffee was better

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

nicer and accomodating than i expected the usage of the gym next store was great

room and breakfast

clean friendly stuff breakfast swimming pool location comfortable bed

early check in

breakfast and drinks at the bar were wildly

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

location was great for visiting and rooms nice. gym was awesome

late check out wasn't problematic-free parking

oceana tapas bar was great fun

they kids were very loud, disruptive

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

no bar no pool

staff is great and hotel has nice gym facilities and bar area

room too close to laundry and pool. chemicals smell too st

the laundry room was a few doors way from us and early in the morning we could hear every word they

breakfast was more than expected. we also used the shuttle 2 times and it worked out great

booked it online with the expectations of pool and gym since it didn’t mention they would be closed

need to put the name of the hotel on the shuttle

check in was pleasant staff very helpful offered late check out

i loved everything. this is the best place to stay in the area, bar none.

the ours the bar was open (no coffee after 9:30?)

gym was very safely set up

the bar and lounge and breakfast. the staff was awesome.

and i enjoyed the breakfast assortment

gym equipment did not work. hyatt should close the gym if all machines are not operational

the kitchen comes full equipped with

pool area is normally very clean

breakfast was fresh and plentiful

location and great rooms, the pool/ hot tub and sauna was great they also have a gym and racket ball court, great place for a day off from the regular day to day or even an

ol and gym).

kids loved pool

cozy bar and restaurant in historic building

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

room service comes knocking asking if you are checking out at 8am and we called for early check in

cleanliness, the pool was down when we arrived, not a great gym and food cost wasn t

parking very convenient, room was comfortable, very clean hotel overall, easy access to the higway

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

great location. decent room. gym and pool.

requested an early check in and got one after speaking to the manager of the front desk

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

my kids was extremely heartbroken about that

we were able to early check in and late check out

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

a limited continental breakfast would have been nice. kids should been able to eat free.

gym facilities were not available.

nice gym

little tired. water bottle machine broken in gym.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

large, well appointed gym

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have lower weights, like 3 lb, 5-lb, 7-lb

breakfast and clean

our kids were hoping for pancakes or waffles

don’t clean up around the mom's with small kids

very nice staff, breakfast and the room

individual kitchens. but not in the description

the gym was minimal, the pool only open from noon to 5pm

was nice i like it’s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

the pool lady. she was never asked to be a babysitter

my 16th years old girls couldn't go to the pool do to new rules

in particular, gym, pool, laundry were all great

kids running up and down screaming in hallway at night

when using the gym i asked for water and non was available after paying so much money for a room

was no breakfast being served when they advertise it would be, and you couldn't use the pool or gym other than that it was a good

not much choices and not kids friendly

breakfast was included and had an extensive variety of food and snacks

nothing the kids from above me were a little noisy but their kids it doesn't bother me.

breakfast buffet was really good the lounge and bar was also very nice very welcoming the gym was open 24/7 and they have a pool that is open on

quiet, clean, liked the pool and breakfast

nothing i understood why the gym and pool is close

breakfast for me was good.

the massages at the spa were heavenly

small but functional gym

a complimentary glass of champagne with check in, super clean rooms, a tesla shuttle to and from the train

the hotel bar and food is excellent and there's also a really good sushi restaurant just 600m up the road

the bar and restaurant were closed

the restaurant / bar was hosting a disco night that even guests had to pay to attend

no restaurant at night or bar i think

room very clean, delicious breakfast

breakfest bar was very large, but some warm or cooked food didn't have good flavor as was expected

my kids were actually scared of the decor

it had what i needed for the one night with my kids

location with parking

my kids and zi couldn’t sleep

great wifi, in room coffee

pool closed at the time also has 24 hour gym

the room, access to laundry room, and fulfilling breakfast.

it`s updated, clean, great parking, staff is fantastic,great breakfast, good location,

rooms were clean and their gym had good equipments

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

early check in was no problem

breakfast was no good need more like sausage eggs writs pancakes beacon

the wifi was strong, and the room was large and comfortable. no complaints at all!

room was spacious and clean and onsite parking felt safe

i like the restaurant bar down stairs where they had a dj good music.

would have enjoyed free breakfast room service

there is no pool, no gym, no restaurant or bar

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

i totally understand the corona era and things being closed, but the pool and gym were still closed

there was a gym

gym could be better appointment

pool was closed which was disappointing since the reason for selecting marriott over other hotels

in pool without parents and acted very aggressive taking over the whole pool and my little girl not

i'm also surprised it is still not a full-service breakfast menu and still breakfast in a bag

fully functioning kitchen in our suite

think the pool area could use a bathroom, would definitely make going to the bathroom easier than running

comfortable accommodations. great fitness facilities.

i arrived late friday evening and after checking in promptly ordered room service

the restaurant is great, the pool

should be no need to pay for valet when the parking is so small - parking should be covered in cost of staying at

the staff were incredibly accommodating, the rooms were excellent, pool was lovely

tony s restaurant has really great food and the bar is very vibrant too with fantastic live music on saturdays

we asked for room service no one came

breakfast was good!

you order room service it takes awhile for the food to come

is water available in the lobby, but no continental breakfast or coffee/tea service

no free breakfast for the price.

on site kitchen serving 3 meals

kids and dogs in the hallway very late and very loud

they have a bar, kitchenette , snack bar and a area where you can eat

got to use the gym.

breakfast was not what was posted on the pictures it was bag breakfast my kids only got to use the pool once in the 15 they said it was closed at 6:00 pm but it say it

i requested a early check in due to a health condition and they knocked it out the park

pool closed.

no late check out

fitness center needs a face-lift

great staff and loved the breakfast

kids running wild

love that location , the room, valet parking. room service

lack of breakfast options. sandwiches were prepackaged and not very good.

the kids loved the pool

love the cleanliness, the breakfast, the ambience, the facilities, the hours of the pool, the staff professionalism

pool on

no indoor pool

comfortable and clean. location was good for the areas we were visiting. pool was nice.

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

pool and breakfast a super plus

nice breakfast buffet. enjoyed the indoor pool.

room service was value for money

no room service

the pool for the kids and the location of the property. close to restaurants and parks

old gym. old pool. not enough staff, etc etc

bars of soap would have been helpful due to two sinks

parking right in front, easy access to lobby, and bringing in luggage

great location hotel was clean nice bar and restaurant. would definitely recommend and come back

staff very accommodating room service was very good

bed was very comfortable and any room service or needs we had were met quickly

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

lobby, restaurant was closed and no breakfast and i had to check out earlier than intended to get kids

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

that this is major concern, but there was kids running around near the gazebo, screaming and hollering in the sound travels so much in the

not ideal when traveling with kids

great place to stay with all the little kids too!

our room was very clean, comfortable beds, good breakfast, quiet

kids really enjoyed the breakfast; it was not overcrowded so they were able to take their time and

i love the outdoor seating area during breakfast

clean room and bedding good hot and cold breakfast selection

didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

bar soaps and mini shampoo bottles were replaced by large dispensers attached to the shower walls

coffee bar needs a small light, it's a little too dark to see inside the cubby

the bar wasn't open.

wood floors & nice lobby needs a bar so u can hang out !

wedding took up the whole lobby and entire to the pool area

ac, tv, and wifi were good

the parking, the beds, the location

parking accommodations was a nightmare

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

in the mini-bar, they had forgotten to stock it

tiny gym

the pool and jacuzzi area were clean and the water clear

the swimming pool is very small and shallow.

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

the room was nice, clean and had a small kitchen & living room area, separate from the bedroom, which was great because my husband was

the complimentary breakfast ending at 9am was too early.

is great, room is spacey, clean, and has everything we needed, refrigerator and kitchen island

great room with a living room and kitchen. the view of the city is nice at night!

no pool or fitness center on site. no free on site parking.

was a broken ceiling tile and light fixture lying on the floor on my hallway, plus room service trays/remainders left in the hallway

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time until it was cleaned

the gym was the only nice part.

agora spa was sensational

there was even a spa and a transport agency within hotel premises

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate very much

gym needs improvement and they badly need to improve upon breakfast

they accommodated my early check in too

gym equipment is outdated and run down

breakfast is mostly fast food, carbs and sugar

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

room service menus weren t valid any longer. very poor and limited choices for dining.

granddaughter loves the breakfast and the pool

clean pool and spa

quiet & spacious business center & pool

the pool was great and so was the hot

was great - i needed an early check in and late check out, and they were very accommodating

fitness roomtvs difficult to use.

the large parking lot

we were permitted late check out

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

the bar wasn't taking cash and the atm was broken

we had breakfast included in our stay and it was very good

an hour in the pool with kids for towels

nice breakfast included

they also did a buffet breakfast with a roaring fireplace

noise coming from the kids birthday party in the room net to me

the only thing i was not happy about, was the bar was not open

small gym but totally fine, and great breakfast

bar tender and bar were not stocked at all

she was helpful, easy to approach and talk to and helped my kids make waffles

room service was great

we walked with our kids from the bus stop late at night and didn’t feel uncomfortable

food very expensive. only an indoor pool, small and full of noisy kids.

that because hotel was booked, the room next to me had a family that was loud especially the 2 kids

parking was additional

gym, amazing beds, clean, beautiful design, safe

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

flash and new decor, lobby and gym and bar all looked great

great design, comfy beds, great gym

the covid situation stopped the use of the pool which would be something i would have used

room was clean and the staff very helpful, we also enjoyed the breakfast

tvs on fitness equipment didn't work

the spa bath

we had the king spa suite. it was great and comfortable.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

laundry was not ready

food for breakfast wasn't amazing, but there were plenty of options

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i enjoyed the food delicious and affordable

happy that i could do laundry on the 5th floor at very reasonable price

laundry machine was not in working condition and we had to travel outside