in smart gardens with pool

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool is small, but calm

i enjoyed the parking arrangements too

nice hotel , good parking , good breakfast

when we arrived into our room found the room service options were fascinating, which included a range of toys

the room, the room service.

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

ranging for me to go to the local gym)

location, staff and gym facilities were exceptional

comfy, friendly staff easy good wifi so work was smooth

really good value for money and staff extremely helpful

good wifi connection as well

the cafeteria saved the day with drinks and bar food

early bar closing

a more varied selection of food in bar and restaurant.

restaurant was closed only the bar was open.

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

adjoining rooms for the kids as well

property claims to have a sauna and gym

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

no complains. perhaps the gym could be somewhat better equipped.

it was nice to have a gym in the building even tough it is very small

one of the plates in the snack bar was quite low quality for such a place.

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

helpful staff, clean and good wifi

decent rooms and wifi

wifi was not good. didn t work most of the time.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

breakfast was excellent

great location for shopping and costco trips. nice facilities. clean. good breakfast.

well supplied continental breakfast with gluten free options (on request)

breakfast was perfect location was remote but close enough in taxi

it has a small but very well equipped fitness room

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

2) were absolutely beautiful

the parking was excellent, and the views from our room

spa is an extra charge of 20 per person

on the other hand the pool was very clean

my wife used the gym and she loved it

nice view but the breakfast was nothing special, no vegetables again.

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

the pool was really nice, there were several options for the breakfast.

had to miss breakfast as it starts in the hotel at 9am

the restaurant is also very nice quality and a great breakfast included

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

the gym is very much non existent

the gym is missing a lot of weights

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

breakfast...bed comfortable..... staff friendly!

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

wifi reception in my room 210 was very poor and erratic

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available all the

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

it's located right nearby the road and has the parking which is good

parking is very easy

car parking at rear plentiful but should have been secure

- parking - reception area

pool, short walk to the bus stop

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

i missed breakfast because i stayed in bed.

breakfast and location are excellent!

great breakfast

we had room service once during our stay, the food was very poor

modern, clean, close to the el escorial palace, good breakfast

breakfast was delicious and filling

very friendly manager and breakfast room staff

breakfast was amazing

exceptional breakfast! very fresh and delicious.

breakfast was sumptuous

breakfast is shared with students, thus is quite basic.

there was a kitchen with all the equipment for cooking; however, i did not use the kitchen as the canteen in

breakfast was excellent so much to choose from and tasty

confortable room, good breakfast, quite location at the university

complete kitchen

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

nice external swimming pool. good parking access.

did not work the pool was opening very late

no room service

wifi was ok. quiet mostly

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

big rooms. laundry service was excellent.

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

only croasan or tost but tost you must to pay because is not include in breakfast

it even had a small kitchen which of course we didn't need but lovely to have that option

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

having the restaurant and bar downstairs was so convenient and dinner was fantastic

staff is very supportive, and the rooms were super clean and every day we had room service

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

the breakfast was plentiful and delicious

wifi did not work

poor wifi in rooms

also the wifi doesn t work so good

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

good staff, bar food was ok. rooms very clean. gym was ok

room service was available and room had a mini bar also

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

no surprises, good value for money. kids enjoyed the stay.

breakfast was basic but tasty

breakfast

great little bar and food

,parking is charged but is secure kitchen and bar open late with outdoor seating

clean place, reasonable breakfast, staff was very good especially ms

the breakfast was good with a huge selections of croissant and donut and pie

nice breakfast, nice connecting rooms when travelling with kids

they did offer a small bar with local beers, which was nice after a long flight

very nice hotel and friendly, helpful reception (david)! breakfast is really good! thanks!

new and upmarket feel to room and corridors, pool on roof and jacuzzi was great way to start the day

lots of kids in and out of the pool, i would ve liked to see a bit more maintenance

lots of kids in and out of the pool, i would ve liked to see a bit more maintenance

gym looks 100 years old and the breakfast is not refurbished fast enough during the weekend when

terrible wifi. lousy fitness center. staff of restaurant/cafeteria with and attitud

the bed was super comfortable, the bathroom had all that we needed and the room service was swift and the meal delicious

was very comfortable, staff were very helpful, room service was great and food at the restaurant was splendid although not cheap

the dinner was fantastic, great room service. also, the pillow menu was a great touch.

prices at the bar where extremely high. 8euro for 330 ml local bear.

they told me hotel is fully booked so no early check in is available, but the nice receptionist

the spa area

nice, modern, clean hotel with bar in lobby. underground parking.

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

like madrid, when a hotel is far away from the city centre it has to have an outdoor swimming pool to compensate, which is not the case here

are moving parking is too expensive what is in the picture is big jacuzzi not a swimming pool and not good as it

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe hotel when i go again i

no coffee or tea available until bar opened in the

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

arrive by 10am and ask for early check in, but room not available and request us to come back by 2pm

the location, hotel, friendly staff, comfy and clean room, easy parking, all just perfect

stayed with my 3 kids and it was quite a hassle that we couldn't have 2 rooms connected to each other

always welcoming & clean with good bar service & food. breakfast is plentiful & not bad value

it was also good to have room service available, as well as a burger king right next door

exceptional breakfast buffet. super clean bathroom with towel warmer.

finally logged in to unsecured wifi from restaurant downstairs

free garage and outdoor parking

free fast wifi

spacious. nice bathroom. parking available. good value for a night stay while traveling.

wifi

i had hoped the swimming pool might still have been in season

was not allowed to stay in superior double room with two little kids (1 & 3 y

very attentive staff. clean and great location. and don't forget the pool for the summer.

we were on the fourth floor, facing out towards the pool, and we quite literally never heard a sound, even during the day, when the pool was being used

gym had very limited equipment

gym was out of service

covid has impacted services (gym sanua)

easy check in, friendly staff, good internet, good gym, clean.

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

i would love to have a coffee machine at the property and the gym open earlier than 9am.

liked everything - hotel, pool, restaurant, staff

the variety of food for the 24 hour room service wasn t much at all

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

clean and modern, great vibe specially with kids

room was clean and tidy every day, and the wifi was fast

excelent wifi

very friendly helpful staff, great price, good wifi.

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

wifi was good and the air conditioning worked well

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

the pool is fantastic and the entire facility has so many extra rooms

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

pool available

the pool can get quite crowded at opening hours, closing hours is sometimes better.

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

several different types of business close - restaurants, laundry

the pool is outdoor and seasonal, so it was closed

perfect for working remotely; big desk, great light and powerful wifi connection

breakfast was excellent, with many options

nice breakfast always worth it

the breakfast was a littel to expensive for me but sure it was good quality

no kettles/ tea or coffee in room. no iron in room. gym very basic.

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

not many choices for breakfast, would love to have fresh veggies and fruits.

every bottle you want to drink same for coffee there used to be complementary coffee before the gym is poor not suitable for clostrophobic

small clean gym with basics but no weights

room service cheap prices

the bar staff were also great and generally the hotel is tasteful and fantastic

somehow the wifi works perfectly on my phone, but can't connect to my laptop.

hot drinks in room, although you could hire a kettle, they were not available with room service

surprisingly the speed of the wifi was super