staff, clean, breakfast

,parking is charged but is secure kitchen and bar open late with outdoor seating

the staff very helpful the room and play machine free fir kids too

screaming kids in room above us for 2 nights. sounded like they were unsupervised

the staff were very accommodating, and the breakfast was very good

the elevator need a good maintenance and breakfast more stock

complimentary buffet breakfast

there was a used soap bar in the shower

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

nice and quiet and good breakfast

wifi did not work

bad wifi conection in to the room

cleanliness, breakfast and the room

food from the room service was terrible and the bathroom was broken

everything. big rooms. nice staff , very friendly. amazing breakfast

loved the shuttle bus to the airport and having the pool facilities

drink around pool in very hot hear no room service, bar service after 3pm although reception will kindly get you water

facilities are very good and breakfast buffet has great

the added bonus was a very nice rooftop swimming pool

bit dated ) but very nice, and with a jacuzzi and a great place to chill with great night

the room service was great and the room was cleaned and beds were made and the room was tydied to a

exceptional breakfast buffet. super clean bathroom with towel warmer.

great value for money and mini bar with a reasonable price a beer

free private parking in front of the building

although breakfast is very good you better order coffee from the bar

no pool, no spa, no gym, because under construction

gym and pool was very good

was supposed to be a bar menu, but int was not available, only the restaurant menu was available

nice, modern, clean hotel with bar in lobby. underground parking.

excellent decor, very stylish, great mini bar & food

the restaurant was closed and there was no room service as the hotel had few guests at the time

not free parking and wifi

also had asked for the gym to be opened

helpful staff, amazing breakfast and quick room service.

was ok, however when using the telephone for room service

confortable room, good breakfast, quite location at the university

breakfast is shared with students, thus is quite basic.

also, there is a gym in the neighbouring building which i could use for free and where i worked out together with a

kitchen cutlery should include scissors

very helpful staff and great breakfast!

cold pool

very nice hotel close to my work good breakfast nice swimming pool

her name is liza and she works as the pool guard

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe hotel when i go again i

the staff were amazing especially the bar staff who could not do enough to please

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

a gym would be nice

very good and cheap food from room service

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

seems to have no encryption)

breakfast pricey

expensive, poor a/c, non exsistance free wifi!

the breakfast was beautiful but the price was a little steep

breakfast is really nice with a variety of foods.

booked to take my daughter swimming. no kids in the pool…..

food was great for room service, clean rooms, gorgeous view and amazing hotel

room service food was really good

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

has gym etc but didn't use

clean, large, comfortable room. amazing breakfast for price paid. nice bar for drink before bed.

in the restaurant does not begin until 8pm (culturally appropriate but inconvenient for us with kids- if you eat earlier know you’ll need other arrangements

thirdly - and the big one for parents with a young kids on a stopover night before travelling - it is not possible for kids to have a swim in the pool

everything was fine - good breakfast

early check in was possible complementary tea and coffee

hotel, friendly staff, gym is good, bed was very comfortable, good size bathroom and the cleaners were brilliant, also

a bigger gym would be nice, but for running outside and then doing some weights it is ok.

maybe a bigger gym distance

i loved the bar and food in the restaurant

good value , great facilities and taste breakfast.

clean, modern. offers airport shuttle

the shuttle bus was just icing on the cake

the breakfast was delicious, with a huge variety of food and pastry

the rooftop swimming pool was great

triple room was spacious, our kid’s bed was set up beautifully, with a little towel and kids shampoo, lotion, etc

the breakfast buffet fantastic and the casual dinning at the lobby very good

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

nd the kids in particular) were very disappointed

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

great location for transiting through madrid. bonus having bar on site and outside sitting space

gym access has to be granted separately in order for the room card to open the door

covid has impacted services (gym sanua)

gym needs to be reserved in advance in order to use

great breakfast and i was happy to use the gym facility after a long vacation.

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

service at the bar was excellent and the bed was very comfortable.

gym appears to be closed all the time, so has jan ventilation

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

room service i was not helped with my luggage upstairs the restaurant menu was only in spanish so

no room service or breakfast service was available

bar fridge not plugged in, had to lift out to get to plug, took ages to cool down a kettle and cups

people working at the bar and restaurant, they were staring at us like stupids

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get a drink or food

wonderful spa facilities, very comfy beds and one of the best breakfast's i've ever had!

everything location room staff the spa is amazing and best thing

the pool area could really use proper maintenance, and some of the tiles are broken, which could

to carry-on your bags inside and outside of the hotel without help and no swimming pool

best breakfast in europe.

i enjoyed a couple of nice restaurant meals and sitting at the small bar area with a beer watching football on a large screen tv

roos are small and it has no gym

the bed was very comfortable, lots of programmes on the tv, great wifi for multiple devices

the room was just right, good wifi, very clean, friendly

i was being very picky, i felt a little restricted in the choices on the bar menu and i think i would have struggled if my stay was longer than the weekend and probably not

jose and his colleague advised us about the room, the pool and breakfast options

jose and his colleague advised us about the room, the pool and breakfast options

the pool is outdoor and seasonal, so it was closed

maybe breakfast can be improved but overall ok

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

the pool can get quite crowded at opening hours, closing hours is sometimes better.

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool, the cleanliness of the room

pool available

the pool was fantastic

except for a small gym, there is nothing great to do inside the hotel.

no gym

gym hall îs very small

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

gym was to small

room service line didn t function and had to personally visit the restaurant to place an order

i needed a late check out as i was on a business trip with my baby and needed the room for the babysitter, the

remind the kids not to run

staff was very attentive, the manager was amazing and helpful with our kids needs and the cleanliness is outstanding

the pool wasn't open unfortunately.

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

excelent wifi

wifi was good and the air conditioning worked well

room was clean and tidy every day, and the wifi was fast

and large rooms, very clean and comfortable, good wifi, good value, decent location in madrid

the breakfast selection is really good and delicious

hotel, friendly staff, nice bar area to relax, good location, easy access to madrid city centre would stay again

no gym sadly.

and i am going to miss the roof top bar as that was a nice place to eat and too have a drink

staff were helpful with early check in and taxi ordering

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

i like that they let me had an early check in to the room

wifi signal too weak for my laptop

the staff - from the room cleaners , the counter staff , the breakfast staff and the bar staff were exceptionally polite , friendly and helpful

english barrier was really poor between phoning for room service to ording a drink at the bar

big room for me and 3 kids

only 1 soaps bar for whole stay

were given a warm welcome and an early check in

posters of staff faces everywhere!!! (kids liked them though!)

would be nice if room service had a late night service, everything closes at 11pm so if you arrive late, you will be

gym was fab , bed was v comfy, loved the free wifi

early closed for restaurant and coffee shop and room service

spacious clean room, comfy bed and some privacy from the kids, good breakfast

it was overall very good.. friendly staff, nice room, great wifi

shuttle to airport. room service

well located for madrid bajaras airport, so grateful for an early check in.

a bit noisy, heard kids yelling at night in the hallway

not possible to get a coffee until 11 when the bar opens

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

big rooms. laundry service was excellent.

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

nice personel, early check in and made our stay as confortable as possible with our little

bar wasn't open on saturday night charge for use of garage should have been included in the

also bar madrid a block from the hotel had great latte we went a couple times a day

early check in time

great location in a cute town- close to restaurants and the bar next door is

nice breakfast!

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

gym is very poor could be improve and wormer

no 24 hrs room service. no complementary water. bed is uncomfortable.

the room had a bathtub and a shower also had a gym

we used the laundry services and it was extremely quick

wifi connectivity is reliable and hot water is 24x7 available ensuring convenience

wifi works well

wifi barely worked on 8th floor.

wifi works fine, but is intermittent and often cuts in and out, which can be annoying if you need a

room service etc

the gym is very much non existent

all room in the

the gym is missing a lot of weights

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

very helpful staffs..early check in facility

no laundry facilities

the attached bar area was very cool and they had a good beer selection

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

laundry service provided and the breakfast options were not that great

mini bar and free airport shuttle

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

very good breakfast all in all very good value for money

there's a nice bar right across the hotel, in the park

breakfast, very good coffee, friendly and helpful staff, very clean, warm atmosphere,quiet area of

breakfast adequate though

early check in was ideal

airport shuttle works a treat

close to the airport. free shuttle service 24 hours.

the shuttle bus took us from airport to hotel and vice versa

quick shuttle

free airport shuttle service

early check in, 24/7 coffee/tea machine and snacks at the lobby (which aren't your basic cookies or

free snacks bar

free drink and snack at the bar was a lovely surprise

modern, clean, snacks, drinks, late check out and amazing staff.

very friendly stuff, great breakfast, clean room and 24/7 bar for free!

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

breakfast was

bar area was busy and created a enjoyable evening vibe, often lacking in hotels on a midweek

there is no room service

the pool bar didn t work. needed to go to the main bar for drinks.

that was just a grumpy bearded guy at the bar who were always seemed to be in bad mood.

room service was great, the staff were really friendly

all services excellent, clean, location, breakfast, personal

there is a decent gym with cardio and weights

wifi was also very good

is tiny, room service is expensive, not enough restaurants nearby

bar and restaurant only seems to be available from 1pm to 4pm which is strange given most people in

the breakfast was excellent, very complete

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

were very nice, and we could get an extra bed in the room as we are travelling with 2 kids

breakfast was fabulous, and they always had more than enough

wifi could be better in rooms more distant from the lobby.

wifi sometimes did not work

wifi wasn't very dependable, it got cut off very often

oradically).

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

the wifi in room 1116 kept dropping out and i to keep manually restarting it

large corner room, clean facilities, good wifi.

the room service let us wait for more than an hour, after which their service was not needed anymore,

comfy beds, spacious and clean rooms. bar and restaurant serve amazing food

clean, amazing staff, spacious rooms, bathroom very clean and room service great

good location, but far from the center if smb needs the center, a very polite staff, a good wifi

didn't try restaurant/room service/breakfast as there where a fair number of eateries close by

and pool were great, the gym is a great addition

the restaurant and bar of the hotel was closed

the hotel itself is 5 star with beautiful lobby, rooms, restaurant

the female staff in the bar area were a little bit grumpy

the rooms were clean, the bar staff were especially helpful

except the view out of the window - looking at the wall of the building right next to it, and gym - too small

i would say the gym is more a checklist for them than an actual

the area, the restaurants around, the staff, breakfast, decoration, gym, service...