ranging for me to go to the local gym)

really good value for money and staff extremely helpful

good wifi connection as well

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

modern, clean, close to the el escorial palace, good breakfast

rich buffet breakfast

the room was a good size and the wifi worked well

breakfast and location are excellent!

wifi good for me the price was little high for a week night but i would highly recommend and

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

i loved the pool and the garden

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting outside

r the winter) and a pool and great garden space for the summer

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

- parking - reception area

it's located right nearby the road and has the parking which is good

car parking at rear plentiful but should have been secure

no wifi in rooms, only communal area.

clean free parking available nice views

in smart gardens with pool

lovely grounds and swimming pool

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the rooms were nice and clean, the pool is great

outdoor swimming pool is clean and big enough to swim in it

had to miss breakfast as it starts in the hotel at 9am

excellent spanish breakfast

stay and great breakfast

nice view but the breakfast was nothing special, no vegetables again.

place with a magnificent view, excellent staff and amazing breakfast

nice hotel , good parking , good breakfast

private parking, blackout curtains, barely even any interaction with the staff needed

the room service waiter was rude

the room, the room service.

very clean well appointed rooms. lovely breakfast.

my wife used the gym and she loved it

we wanted to try the spa and it wasn't working

our room was spacious, and had a wonderful view of the lake

at the end of the stay we were charged eu 50 for spa services

on the other hand the pool was very clean

adjoining rooms for the kids as well

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

property claims to have a sauna and gym

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

no complains. perhaps the gym could be somewhat better equipped.

clean, nice staff and good breakfast

they didnt have eggs available for breakfast

breakfast was excellent

it has a small but very well equipped fitness room

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast was sumptuous

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast was amazing

exceptional breakfast! very fresh and delicious.

breakfast was delicious and filling

helpful staff, clean and good wifi

good wifi and ok breakfast

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

small breakfast selection

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

having the restaurant and bar downstairs was so convenient and dinner was fantastic

we rented a penthouse apartment with 2 floors and 3 bedrooms and a kitchen

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

staff is very supportive, and the rooms were super clean and every day we had room service

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

wifi a bit slow

fast wifi

great parking

shaded parking space available

bar in the evening doesn't open till 19

free parking under the hotel with easy access to the motorway network around madrid

wifi

parking is also good plenty underground and outside

parking outside the front was very straightforward, although we were told there was also hotel

finally logged in to unsecured wifi from restaurant downstairs

big rooms. laundry service was excellent.

from the room you get a glimpse of the golf course

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

late check out mas tarde

all the staff especially at the bar

great facilities, good bed, great sauna and gym

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

very good and cheap food from room service

room service was available and room had a mini bar also

hotel is bright new and has all the amenities needed

also the wifi doesn t work so good

food from the room service was terrible and the bathroom was broken

shuttle from/to airport, shuttle to santiago barnabeu stadion, room was comfortable, toilet is amazing

cleanliness, breakfast and the room

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

staff were helpful with early check in and taxi ordering

several different types of business close - restaurants, laundry

i like that they let me had an early check in to the room

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

the bar downstairs was beautiful

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

the dinner was fantastic, great room service. also, the pillow menu was a great touch.

excellent rooms and amazing views. spa was wonderful and gym was well equipped.

gym small and warm. quite dark.

they upgraded our room and let us have a late check out without extra charge

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

excelent wifi

room was clean and tidy every day, and the wifi was fast

the pool, the cleanliness of the room

the pool can get quite crowded at opening hours, closing hours is sometimes better.

the pool facilities coud have been cleaner / better.

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

pool available

else, specially the location and the breakfast

and coffee facilities in the room would have been perfect, as would have info when the wifi password expired, but we rang reception and they gave us the new password right

fitness centre can be booked and you will have the centre and sauna to yourself

nice cafe next door for breakfast and lunch

no room service

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary, it was actually fast), and i have to emphasize, again, that it was very (-)the wifi was a bit slow. other than that, it was perfect ! (+) the high speed wifi was amusing (-)wifi was weak. (+)it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast. (+) wifi is good and free (-)wifi is really poor (-)wifi gets weak at daytime. (+)everything good .wifi poor. (+)room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

were very nice, and we could get an extra bed in the room as we are travelling with 2 kids

more of a lounge bar area and snacks

lack of gym, spa etc

were very nice, and we could get an extra bed in the room as we are travelling with 2 kids

great breakfast and i was happy to use the gym facility after a long vacation.

gym access has to be granted separately in order for the room card to open the door

gym closed

late check out

i would love to have a coffee machine at the property and the gym open earlier than 9am.

maybe breakfast can be improved but overall ok

jose and his colleague advised us about the room, the pool and breakfast options

breakfast was good with a fair choice of food

we had a problem with wifi, but finally we could change a room and everything was ok.

there is quite early check in, and late check out, what is very comfortable

location, fantastic staff, good breakfast, clean and comfortable

nice quiet hotel breakfast had great choices bar staff friendly

breakfast could have more variety

gym is very small and some of the equipment didn't work

very helpful staff, friendly and knowledge of area , breakfast attendant very freindly,

we had one day at the warner park , i made a sandwich for my kids, i left my bag on the chair at breakfast, going to toilet and when i came back the waiter ,

great place to stay by the train station. offered a low price early check in

the hotel is just across the train station and is extremely convenient for early trains the breakfast could be served earlier, 7 am was too late for me

nice and comfortable room with good buffet breakfast, very close to chamartin station

very attentive staff. clean and great location. and don't forget the pool for the summer.

comfortable, clean hotel with an amazing breakfast and friendly helpful staff

staff is very helpful and kind, breakfast is very good

the ground floor public areas were lovely, modern, fun music instruments and decor, bar was welcoming for a snack or nightcap

the pool was really good for family with kids

the breakfast was delicious with lots to choose from

also, worth noting that the 'rooftop pool' is like an oversized fish tank

its personnel at reception, the room space and cleanness, having an agreement with a very good gym at walking

breakfast was amazing

plunge pool was not open

wifi worked well, but the setup is not secure as encryption is disabled, have to be on vpn all the

no bar or room service

the wifi functioned well

room was tiny and dark, staff was rude and my belongings were left in random places after room service

room service was like none i have had before, absolutely beautiful food, hot on arrival and cooked

room service did not meet my expectations. looked better in pictures but it's less than average