us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

having the restaurant and bar downstairs was so convenient and dinner was fantastic

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

breakfast was horrible.dinner could be much better.

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

big shower head bottles of water in the minibar train to madrid is on a walking distance (8 min) breakfast was varied and

big room and big comfortable bed, free car parking

the breakfast was delicious and good quality

nice and clean, parking and the staff friendly.

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

free garage and outdoor parking

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

has parking inside the building

free parking under the hotel with easy access to the motorway network around madrid

parking is also good plenty underground and outside

cosy bar restaurant attached

free parking, good breakfast, great restaurant across the street, extremely clean

clean, nice staff and good breakfast

the courtesy of management due to a late check out i didn't fully comply

and great breakfast

breakfast, bed, free parking

staff is very supportive, and the rooms were super clean and every day we had room service

late check out mas tarde

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

helpful staff, clean and good wifi

decent rooms and wifi

gym was nice and clean

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

one of the plates in the snack bar was quite low quality for such a place.

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

adjoining rooms for the kids as well

nice hotel , good parking , good breakfast

private parking, blackout curtains, barely even any interaction with the staff needed

the room service waiter was rude

the room, the room service.

very clean well appointed rooms. lovely breakfast.

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

lovely swimming pool, tasty breakfast and very nice and helpful staff.

outdoor swimming pool is clean and big enough to swim in it

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

of parking bus stops outside for madrid central 15 minutes by car to the centro nacionale de golf

bar closed 3

wifi was stable.

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

the pool temperature could have been a bit higher.

good speed of wifi

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

plus laundry facilities

the bar food and coffee were excellent

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

it has very good facilities, very clean and good to be located over the mall. parking is free

free underground parking

equipped gym

very comfortable stay: amazing bed, pillows, good wifi - parking is located under hotel on the supermarket parking, there are enough places so

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

late check out, free parking and 24 hr front desk

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

not acceptable for 4* to be honest and for this price - not so good wifi

rooms were very nice, bathroom was clean and the wifi worked just fine.

no option to order room service after 11.00pm

issue which was minor, was my 2 devices could not connect to the wifi

fact that coffee bar and facilities closed all day plus menu for room service needs

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots available

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

there was no bar open due to covid

free parking. 15 into centre of madrid in uber.

parking for the hotel is separate but i had the last available spot which took me quite some effort

breakfast is good

breakfast, bedcom

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

choice of food for breakfast

breakfast spread is the same daily with limited options so for long stays it could get pretty

wifi connection was rather poor

no room service

wifi was really really slow

fitness centre can be booked and you will have the centre and sauna to yourself

wifi was terrible

nothing - although maybe they could start breakfast a little earlier at 7am rather than 7.30am!

gym could use a bit of a pick me up, but for a hotel gym it had the basics

the bar staff is awesome

gym is very small and some of the equipment didn't work

we could eat whatever was in the bar

the swimming pool is 25m long and you can enjoy a

swimming pool closed

breakfast good, tasty, wide assortment, in nice room

fridge there but no option of a mini bar or room service

pool very refreshing

breakfast options were great and reasonable - and cute food places on the same street so you

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

location, great room with kitchen facilities, air conditioning and comfy bed

good choice for breakfast and a gym

the breakfast is good

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

40 euros is too expensive for a burger and a soup with room service, but very

very comfy bed, lovely bathroom and exceptional breakfast!!

you have to schedule to use the pool.

inside pool belongs to an external company so if you would like to go you pay an extra fee of 15 per

the pool is open from morning until night but only from 2-4pm for kids

there is also no shop just a bar which differ from the photos

size room, cupboards and shelves, good air-con, wifi ok

was unable to log in to wifi

the bar area was also comfortable and all the staff were friendly and helpful

everything apart from the wifi, toilet and sound insulation.

they upgraded our room and let us have a late check out without extra charge

room service staff really noisy in the corridors outside the room from very early in the morning

expensive breakfast, window only opens a few cm

lovely breakfast and nice bar area

as we stayed for 6 days and and to go down to the cafe everytime we need coffee due to the room service minimum charge

lots of closet space large windows, fast wifi

full kitchen is definitely plus for traveling with kids

brought my kids with me and i was in awe

i was allowed 2 hours early check in

the gourmet restaurant did not have room service or take out

spa could benefit from addition facilities such as a steam room and a jacuzzi pool.

the gym was well equipped and clean

nothing! the pool hours for kids could be longer or have an early morning session.

the spa and sauna was free and booked easily from the application, they were incredible