ranging for me to go to the local gym)

really good value for money and staff extremely helpful

good wifi connection as well

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

there was no breakfast serve.

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

i loved the pool and the garden

breakfast was the best we

in smart gardens with pool

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the rooms were nice and clean, the pool is great

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

wifi did not work on second floor where i stayed

helped with the wifi and found me a restaurant that delivers to the hotel

clean free parking available nice views

car parking at rear plentiful but should have been secure

they also have a big garden and plenty of space for parking

it is a classic hotel with good size rooms and a beautiful pool

swimming pool closed

the pool was closed - but then we were so happy to see the monastery

beautiful location great pool very good breakfast

fridge there but no option of a mini bar or room service

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

the room, the room service.

we liked the bed comfort and the spa bath

when we arrived into our room found the room service options were fascinating, which included a range of toys

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only entiled

2) were absolutely beautiful

is info is not in the

amazing swimming pool, wonderful views from dinner terrace

we loved the breakfast offerings

when we came the heat of the seeming pool didn't work so we got a discount

the pool was really nice, there were several options for the breakfast.

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

had to miss breakfast as it starts in the hotel at 9am

excellent spanish breakfast

nice view but the breakfast was nothing special, no vegetables again.

adjoining rooms for the kids as well

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

property claims to have a sauna and gym

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

no complains. perhaps the gym could be somewhat better equipped.

good wifi and ok breakfast

wifi was not good. didn t work most of the time.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

decent rooms and wifi

helpful staff, clean and good wifi

exceptional breakfast! very fresh and delicious.

breakfast was delicious and filling

the breakfast was outstanding, which is unusual in my experience

breakfast was amazing

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

free parking, good breakfast, great restaurant across the street, extremely clean

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast was excellent

the courtesy of management due to a late check out i didn't fully comply

it was so clean and comfortable with an excellent shower. breakfast was perfect.

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

breakfast is 5€ per person and consists in a croissant with butter/jam and a coffee/orange juice

having the restaurant and bar downstairs was so convenient and dinner was fantastic

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

pool, short walk to the bus stop

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

wifi a bit slow

fast wifi

great parking

shaded parking space available

bar in the evening doesn't open till 19

staff is very supportive, and the rooms were super clean and every day we had room service

not possible to get a coffee until 11 when the bar opens

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

big rooms. laundry service was excellent.

secure garage parking in basement, was great for my moto, tight for cars

parking is also good plenty underground and outside

has parking inside the building

free garage and outdoor parking

finally logged in to unsecured wifi from restaurant downstairs

the property was quite out the way the rooftop terrace was unreachable wifi was poor

and the wifi didn t work in the rooms

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

had room service which was prompt and the food was still hot

staff was super friendly and welcoming. it was super clean. breakfast was also excellent.

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

good staff, bar food was ok. rooms very clean. gym was ok

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

room service was available and room had a mini bar also

easy because of construction, so if you are traveling with a lot of suitcases or strollers or kids, you may need to walk a short distance to grab a taxi or a bus

the only thing getting the rate down is the gym

booked to take my daughter swimming. no kids in the pool…..

the bar downstairs was beautiful

was no zero options about drinking coca-cola zero or other drinks zero in the mini bar at the room and there was no cocktails in the

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

staff were helpful with early check in and taxi ordering

several different types of business close - restaurants, laundry

i like that they let me had an early check in to the room

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

excelent wifi

room was clean and tidy every day, and the wifi was fast

the pool, the cleanliness of the room

the pool can get quite crowded at opening hours, closing hours is sometimes better.

the pool facilities coud have been cleaner / better.

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

pool available

it was a little difficult to access the gym.

easy check in, friendly staff, good internet, good gym, clean.

late check out

gym needs to be reserved in advance in order to use

covid has impacted services (gym sanua)

the pool was uber construction

in the restaurant does not begin until 8pm (culturally appropriate but inconvenient for us with kids- if you eat earlier know you’ll need other arrangements

great breakfast with lots of choice

in a super-great part of madrid, which is not to say the neighborhood was without its charm), the pool was great, room was very nice and staff were friendly and helpful

access to the city. breakfast good late check out excellent

clean and modern, great vibe specially with kids

great parking, great staff, clean, comfortable beds, pool is great and very well decorated

excellent breakfast, staff were very helpful, and we enjoyed the rooftop bar.

out of principal, i turned the room service back when they asked me to pay

we had two rooms set up for a family - one large triple room for our kids and another king-size bedroom for the parents

cold pool

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

manuel at the bar, liza at the pool and the guys at reception made everything pleasant for us

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

nice pool

jose and his colleague advised us about the room, the pool and breakfast options

breakfast was good with a fair choice of food

hotel suited us really well however the pool water was very cloudy and tasted salty which was a bit 'off putting' but it was lovely to have

breakfast

the pool is outdoor and seasonal, so it was closed

i used and liked the little gymn in the basement

poor gym. only three machines and the one for running was out of order

the situation for the following night, and they upgraded me to a suite and did not charge me for breakfast

didn t have the toilet brush and maybe some small gym or swimming pool would be

not many choices for breakfast, would love to have fresh veggies and fruits.

gym and pool was very good

vid) it could be better maintained

gym, the room furniture, the bathroom

spa is small

bar was not open when we were there during the whole weekend in fact which was a shame we were

they upgraded our room and let us have a late check out without extra charge

wifi was really really slow and unstable

and coffee facilities in the room would have been perfect, as would have info when the wifi password expired, but we rang reception and they gave us the new password right

the rooftop terrace and bar are great for relaxing after sightseeing, with fantastic views

wifi connection was rather poor

the bed was a very comfortable california king, it had all the amenities we could want, and the breakfast was ample, varied, and of excellent quality

plunge pool was not open

no gym, and kind of outdated

good wifi

breakfast great

missed a gym.