we loved the breakfast offerings

the parking was excellent, and the views from our room

2) were absolutely beautiful

in winter it was quiet so we had the spa all to ourselves

we wanted to try the spa and it wasn't working

excellent spanish breakfast

had to miss breakfast as it starts in the hotel at 9am

the pool was really nice, there were several options for the breakfast.

the restaurant is also very nice quality and a great breakfast included

stay and great breakfast

there was no breakfast serve.

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

breakfast was the best we

the breakfast is served at your table and it is delicious and beautifully presented

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

breakfast was lovely and varied

breakfast, location and stuff

breakfast was amazing

exceptional breakfast! very fresh and delicious.

breakfast was sumptuous

really good breakfast

restaurant was closed only the bar was open.

the cafeteria saved the day with drinks and bar food

cheaper to buy breakfast in bar rather than restaurant (toast only)

a more varied selection of food in bar and restaurant.

early bar closing

no wifi in rooms, only communal area.

they also have a big garden and plenty of space for parking

it's located right nearby the road and has the parking which is good

helped with the wifi and found me a restaurant that delivers to the hotel

had lots of parking and in excellent location for mountains and nearby town

the wifi was terrible and extremely poor

good wifi connection as well

really good value for money and staff extremely helpful

comfy, friendly staff easy good wifi so work was smooth

ranging for me to go to the local gym)

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

the swimming pool is 25m long and you can enjoy a

internet wifi was unreliable no parking breakfast buffet unimpressive

rich buffet breakfast

breakfast and location are excellent!

fridge there but no option of a mini bar or room service

outdoor swimming pool is clean and big enough to swim in it

lovely swimming pool, tasty breakfast and very nice and helpful staff.

lovely grounds and swimming pool

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

pool, short walk to the bus stop

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only entiled

the room, the room service.

very clean well appointed rooms. lovely breakfast.

private parking, blackout curtains, barely even any interaction with the staff needed

when we arrived into our room found the room service options were fascinating, which included a range of toys

adjoining rooms for the kids as well

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

one of the plates in the snack bar was quite low quality for such a place.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

good wifi and ok breakfast

helpful staff, clean and good wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

decent rooms and wifi

free parking, good breakfast, great restaurant across the street, extremely clean

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast was excellent

the courtesy of management due to a late check out i didn't fully comply

it was so clean and comfortable with an excellent shower. breakfast was perfect.

free sweets in reception, good wifi and warm rooms

wifi worked very well and all staff were very friendly

gym facilities were adequate and the breakfast was good too

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands ipad would not work properly 5) preset air conditioner can only have 24c or off 6)

gym wasn t very good and treadmill didn t have a power cord

ac worked well, wifi worked fine too

good wifi

clean and comfortable, close to the main points in the city, wifi is good, staff are very nice

cleanliness, wifi availability

decent wifi, comfy beds, and room

great tapas bar downstairs,fantastic location, good value

) they have a restaurant and bar onsite

the bar and restaurant was superb value for money and of the highest quality

enjoyed some beer and tapas in the bar where the bar person really looked after us

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

listing photos show a pool, a jacuzzi and a sauna

unfortunately did not have a chance to use the spa but perhaps anouther time

there was only a bar of soap and some generic shower gel so make sure you bring your own shampoo, conditioner, body

food and poor, inaccurate info re pool facility

wifi is slower than dial up in the 20th century

free parking

it wasn't very close to any bars or restaurants. having said that the hotel bar was good.

secure parking

attitude of the waiters at the bar who completely ignored us

location, on the main thoroughfare for the segovia sights and parking

great view, great pool, great staff. but there’s no gym…

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

lack of gym and pool side catering was limited.

outside pool (no sunshades) and gym being closed

outside pool was closed

great team at the pool, in the bar and restaurant and on the front desk

they allowed early check in as the hotel is huge and has many

nice quiet place, nice swimming pool to relax.

nieve was charming and spoke very good english the pool was brilliant and jorge, the lifeguard, spoke good english too

there appeared to be too many managers wandering around doing nothing, whilst yelling the bar staff off for not being in the bar when people needed drinks

the area was quiet and parking free onsite

no public transport to segovia near hotel. bar at the first floor.

busy bar and resturant

well located, ample parking, good bar and restaurant facilities

it has a bar and restaurant

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

great room, bed and views. good room service, not cheap.

fantastic spacious, secure outside parking area free of

wifi was ok. quiet mostly

safe hotel with its own covered parking so even low suspension cars can park there

parking to keep ice off windscreen

not possible to get a coffee until 11 when the bar opens

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

big rooms. laundry service was excellent.

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

enjoyed the coffee bar and the breakfast was good value for money

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

food from the room service was terrible and the bathroom was broken

breakfast buffet really good, lots of choice

and the wifi didn t work in the rooms

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

great facilities, good bed, great sauna and gym

room service was available and room had a mini bar also

room service was available and room had a mini bar also

e sole reason i was staying far from downtown), and that the gym

booked this hotel because of the gym and the pool which the advertised on this site

bar shut too early in the evening

excellent decor, very stylish, great mini bar & food

gym and spa was not working which made us upset.

rtain chest exercise

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

cold pool

enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

was no zero options about drinking coca-cola zero or other drinks zero in the mini bar at the room and there was no cocktails in the

the spa was a bit overrated in my experience, so i probably won't repeat that

the room service 24h, the staff, the attention to detail...

the bed was super comfortable, the bathroom had all that we needed and the room service was swift and the meal delicious

and the room was exceptional: good size, great bathroom, wonderful view, good facilities, small gym, good breakfast, nice bar

speed of getting a drink in sky bar , it was always busy .

i had hoped the swimming pool might still have been in season

has i been staying longer i would have used the gym and the pool

clean, large, comfortable room. amazing breakfast for price paid. nice bar for drink before bed.

great customer service, breakfast & pool.

the staff was friendly and the breakfast was great

very good gym

the bar and lounge was very comfortable with good food and drinks

the pool area didn't seem very welcoming to kids, it is only small and not very wide so didn't feel comfortable my son jumping around in the

the pool area didn't seem very welcoming to kids, it is only small and not very wide so didn't feel comfortable my son jumping around in the

easy check in, friendly staff, good internet, good gym, clean.

i would love to have a coffee machine at the property and the gym open earlier than 9am.

covid has impacted services (gym sanua)

gym closed

gym was out of service

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

the pool is fantastic and the entire facility has so many extra rooms

the pool was fantastic

the pool can get quite crowded at opening hours, closing hours is sometimes better.

pool available

the wifi maintained a good connection, even during times i required video conferences

breakfast friendly staff, helpful with kids good wifi connection close to metro station

excelent wifi

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

wifi was good and the air conditioning worked well

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

i like that they let me had an early check in to the room

several different types of business close - restaurants, laundry

jose and his colleague advised us about the room, the pool and breakfast options

wifi is very limited only to one device

wifi decent too

perfect for working remotely; big desk, great light and powerful wifi connection

the pool opening times could have been longer..early morning