parking is very easy

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

clean free parking available nice views

- parking - reception area

had lots of parking and in excellent location for mountains and nearby town

has a lovely spot with a nice chimney

r the winter) and a pool and great garden space for the summer

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

the pool is fantastic, the garden is perfect

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

restaurant was closed only the bar was open.

early bar closing

cheaper to buy breakfast in bar rather than restaurant (toast only)

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

had to miss breakfast as it starts in the hotel at 9am

stay and great breakfast

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

nice view but the breakfast was nothing special, no vegetables again.

the restaurant is also very nice quality and a great breakfast included

the wifi was terrible and extremely poor

good wifi connection as well

location, staff and gym facilities were exceptional

ranging for me to go to the local gym)

comfy, friendly staff easy good wifi so work was smooth

when we came the heat of the seeming pool didn't work so we got a discount

was very cold at the main space at night

nice pool, pleasant staff. excellent gym.

ditional cost) and the spa/pool area

nice pool, pleasant staff. excellent gym.

breakfast, location and stuff

exceptional breakfast! very fresh and delicious.

very friendly manager and breakfast room staff

breakfast was amazing

the breakfast was outstanding, which is unusual in my experience

the swimming pool is 25m long and you can enjoy a

internet wifi was unreliable no parking breakfast buffet unimpressive

rich buffet breakfast

breakfast and location are excellent!

fridge there but no option of a mini bar or room service

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

outdoor swimming pool is clean and big enough to swim in it

lovely swimming pool, tasty breakfast and very nice and helpful staff.

lovely grounds and swimming pool

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only entiled

the room, the room service.

very clean well appointed rooms. lovely breakfast.

private parking, blackout curtains, barely even any interaction with the staff needed

when we arrived into our room found the room service options were fascinating, which included a range of toys

adjoining rooms for the kids as well

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

one of the plates in the snack bar was quite low quality for such a place.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

clean, nice staff and good breakfast

they didnt have eggs available for breakfast

free parking, good breakfast, great restaurant across the street, extremely clean

and great breakfast

it was so clean and comfortable with an excellent shower. breakfast was perfect.

helpful staff, clean and good wifi

good wifi and ok breakfast

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

small breakfast selection

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

having the restaurant and bar downstairs was so convenient and dinner was fantastic

we rented a penthouse apartment with 2 floors and 3 bedrooms and a kitchen

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

very basic with no tea/coffee in room or room service. no porter services

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands ipad would not work properly 5) preset air conditioner can only have 24c or off 6)

no room service even for tea and coffee

the hotel had good wifi, but our room was a dead spot.

gym facilities were adequate and the breakfast was good too

wifi was a little spotty, no kettles or microwaves or anything in the rooms.

good wifi

cleanliness, wifi availability

clean and comfortable, close to the main points in the city, wifi is good, staff are very nice

wifi sometimes weak or intermittent. overall great and will return

suggested in the online information that the indoor pool was free

location, although our room was at the back above the hotel bar and it was quite noisy in the evening as we kept the window open

the spa facility was excellent and reasonably priced

location perfect and we loved the spa circuit

spa was superb, staff really excellent, and location perfect

the bar and restaurant was superb value for money and of the highest quality

great tapas bar downstairs,fantastic location, good value

enjoyed some beer and tapas in the bar where the bar person really looked after us

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

) they have a restaurant and bar onsite

website said there was a gym, but the hotel did not have one

outside pool was closed

despite the building being quite modern it still has great style and the spanish feel

pool area good with a big pool

service was overall really good (with the exception of an inattentive bar tender in the afternoon)

awesome parking lot

plenty of free parking in front of the hotel

however on sunday the bar and restaurant are closed in the evening

free , secure parking

is parking

nice garden bar near the pool for an evening drink

great pool

the cafe by the pool was so so

disappointed that the pool didn’t open until 12 noon

they allowed early check in as the hotel is huge and has many

no public transport to segovia near hotel. bar at the first floor.

well located, ample parking, good bar and restaurant facilities

loads of parking in the actual hotel and close by

it has a bar and restaurant

has free onsite parking and a very convenient restaurant serving all day

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

staff is very supportive, and the rooms were super clean and every day we had room service

parking to keep ice off windscreen

room service system is inconsistent

fantastic spacious, secure outside parking area free of

fast wifi

nly 10:30) the access to terrace in the bar was not

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

small swimming pool, free parking, free wifi, etc)

also the wifi doesn t work so good

breakfast buffet really good, lots of choice

the breakfast is excellent

had room service which was prompt and the food was still hot

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

all the staff especially at the bar

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

good staff, bar food was ok. rooms very clean. gym was ok

e sole reason i was staying far from downtown), and that the gym

was no zero options about drinking coca-cola zero or other drinks zero in the mini bar at the room and there was no cocktails in the

prices at the bar where extremely high. 8euro for 330 ml local bear.

the spa was cool & the suite was exceptional

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

gym facilities floor is not adecuate for excercise , it is slippery

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

several different types of business close - restaurants, laundry

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the wifi maintained a good connection, even during times i required video conferences

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the pool is not too deep, for an average sized person, except a depth to the half of the body

the pool is fantastic and the entire facility has so many extra rooms

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool was fantastic

the pool facilities coud have been cleaner / better.

it was a little difficult to access the gym.

easy check in, friendly staff, good internet, good gym, clean.

covid has impacted services (gym sanua)

late check out

gym was out of service

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

the mini bar is usually not supplemented

nice pool

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

manuel at the bar, liza at the pool and the guys at reception made everything pleasant for us

bar service inside the hotel, they said it s working just during weekdays, not weekends

gym and pool was very good

no pool, no spa, no gym, because under construction

vid) it could be better maintained

free wifi was truly terrible

the breakfast hot food is pretty basic

it also had the nicest or strongest mini bar i have ever seen

thirdly - and the big one for parents with a young kids on a stopover night before travelling - it is not possible for kids to have a swim in the pool

everything was fine - good breakfast

no main bar , but good restaurant/ small gym / great pool

the pool was really good for family with kids

the kids loved the hotel due to the music theme

out of principal, i turned the room service back when they asked me to pay

clean and modern, great vibe specially with kids

the small sofa beds are good enough but older kids like to have a proper bed to sleep in