and i had a great time and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

the condotel itself has a nicely equipped gym, a spacious lobby area with lounge seats and a billiard table for recreation

free underground parking was a big plus, as well as the availability of a gym and a cinema room

the hotel had a gym which was perfect :) and a lot of common areas to work at

communal area with laptops, gym and a rooftop terrace

the breakfast buffet was good and cheep, so perfect for the traveler on a buget

marks for staff and cleaness fantastic hostel breakfast was really good its little far from city centre but you can take bus from back side of

enough breakfast was available

great hospitality and a good breakfast service

even though on a main road you could not hear anything outside lift to help get up to top floors breakfast included in the price ( though wasn’t able to eat it as was leaving very early ) staff

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

food and drink available readily in bar area

rooms were well-kept and the room service was amazing

mini bar and expresso machine, great water pressure in the shower

mini bar if you want

there's no restaurant or bar in the hotel which i knew before i booked but they do have a well-stocked snack machine in

hotel was so clean and breakfast was awesome

to the retiro park, not long yo the center of the city, staff super nice, great breakfast and gym

wifi was terrible, i was not even able to send emails because there was not enough bandwidth, i was

wifi was abit slow other than that no issues.

nice breakfast very clean

breakfast is expensive for what it offers

one at room service spoke english

the pet fee was reasonable

great room size and very clean. the bar in the lobby had great priced drinks and food menu

breakfast offer is very rich and tasty

food was delicious, room service was fast, room was super comfy with huge king bed and terrace, breakfast was plentiful

are spacious cooperative staffs they offered free breakfast on weekends

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they just put two towels instead of four

was basic, in the very noisy public bar next door

free breakfast every morning helped us get off to a great start everyday

a coffee bar located on the ground floor seems permanently closed.

wifi was not password protected and it logged me out at times when i had to reconnect

the room service was brilliant and fairly priced

with good room service

the food was great and the bar staff generous

about 40 minute walk from centre, room service very expensive

the common kitchenette area was super well-stocked and had a mini-fridge, which came very in handy

does not say the kitchen area is shared with other guests

kitchen with coffee, room with iron and washing machine

the property has several rooms available and a shared kitchen and laundry room

gorgeous. clean. shared kitchen always clean and replenished

breakfast clean friendly staff

offered as to include breakfast at check in for €19 we declined but we ate dinner at night and it was wonderful

early check in was free and so kind the manager.

loved the breakfast

breakfast buffet and cook to order was fresh, readily replenished and good choice

instead, he just found a way to let us do a late check out for another 2 hours which we really appreciate

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

we had disappointed kids and adults

had an early flight and we received a friendly welcome and were accommodated by an early check in

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

the pool was a good size for kids to splash in

room service was impeccable, and every member of the staff was genuinely helpful, kind, and

the hotel is close to all the important places, the parking of the hotel is amazing, the breakfast is very good and of course the natural orange juice that is squeezed in front of you at

the breakfast was fresh and a good variety

breakfast was very good as expected, and for us the best part is that nobody minded that our baby

friendly staff, good breakfast good value for money clean room and bathroom

breakfast was yummy

the free wifi access must to be for all time stay at hotel

noises; - very tidy and proper maintenance; - since i was on the first floor, i could use the wifi, which was great considering it is paid; - close to train station

the wifi isn't good unless you get the one you must pay for. nothing else to complain about.

lack of food service and payment to use wifi

makes no sense not to have free wifi in all the bedrooms nowadays

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

they were more than happy to offer me a late check out at no extra cost

loved the rooftop pool, and the chocolates on the pillow

splash pool & roof top terrace for sunbathing

pool was very shallow and small with many people there using every available chair

the roof top pool area, though small, was clean and a lovely relaxing end to each day of working

sink was unusable as it was about 15x20cm, so we had to brush out teeth and wash out faces at the kitchen sink

super worrying about cleaning conditions of the house, i couldn't even leave a cup of tea in the kitchen and that i find it

the kitchen door was left opened during other nights not offering the proper safety

incomplete kitchen equipment (kettle)

we liked the cleanliness, furnished kitchen and the reasonable price.

poor wifi

lovely hotel, cozy rooms and strong wifi! very close to the metro.

perfect housekeeping 2 bottles of water for free in the refrigerator big screen tv with stable wifi connection very close, only a few meters to the metro station

they do not have room service as well

the wifi is poor and i requested for a double bed but given a twin bed.

easy to use, near metro into the city so it was easy, breakfast was nice.

modern equipment, very functional, clean bed sheets and towels. enough sockets, stable wifi

wifi was excellent

clean room. good secure car park. helpful staff. good breakfast to start the day.

early check in.

the bar was very conveniently open for drinks and food until late into the evening

it was good value for money with a breakfast room, bar and restaurant in site

the room service

there was a bar fridge which we were not expecting

the bar agumar

small gym, but i was the only one in it

as always, novotel is a great hotel for families with kids or teens

a super comfortable place to be with kids as they have great breakfast service and amazing food options on site

no gym. windows in room a bit small with no outlook.

we went to the gym everyday

everything was perfect specially family room when you are traveling with kids

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed makes no space to use the table in the room

the reception staff could be nicer and the wifi is limited to one user for room

my kids wouldn't touch it

the restaurant and bar was very short staffed in the evening

breakfast is very good my husband and i have stayed here many times and shall continue to do so

breakfast very good

good location - supermarket and restaurant close by. small bar in hotel. comfortable rooms

breakfast was great!

prices in the small bar area for coffee/soft drinks/alcohol very good value

your charges at your swimming pool bar were different every time u went for the same order

we did not use the gym and the pool was not open yet, but they both looked great

good wifi, amenities, clean, the taxi to the airport no cost including in the price

stable wifi and consistent hot water for showering

very clean. room service people were awesome. free hotel shuttle.

laundry was efficient and quick as well

very quiet rooms, beautiful desined exelent bar on the roof

we did the laundry service and all of our items came back cleaned and pressed perfectly

the gym is the best hotel gym i've ever been in, even has a squat rack which is extremely rare in a

very nice gym

although the hotel and bar were open all day, it took a day to realize that local restaurants don't open for supper until

fitness room is very poorly equipped.

slow wifi. grumpy breakfast stuff.

restaurant or room service when we arrived

-1 pt fitness old and not usable, -1 a bit of walk from some good bar/restaurants on this side - hard to

very clean, very quiet, well located, big room (we were 3 and we had a lot of space), free wifi and good desayuno (*) the room i stayed in is very clean and the wifi is fast (+)spacious rooms, comfy beds and free wifi. (+)close to the metro, literally right around the corner from the front door, bed was comfortable, wifi was great, staff was very (+) we could work from there when necessary as the room had a desk and the wifi was good (-)wifi dinner wasnt available every night quite noisy ac wasnt cooling enough preferred a single bed (+) wifi was strong (+)wifi, good location, clean, helpful reception staff, good breakfast with good and tasty variety of (+)small but very clean and with all the necessary things (efficient hairdryer, shower soap, good wifi) (+)good location, good wifi, spacey room

late room service

they allowed us for early check in without additional charge.

it seems like the gym wasnt regularly cleaned as i found some mess there a few days in a row

good location, very clean, good breakfast, a/c in the room - during summer the a/c is a

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

spacious, was washing machine to do laundry

roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

the pool area was not heated well so on cold days it might be a bit cold.

did not use the breakfast

use an outside firm for room service at night

wifi is perfect and design of the room is simple but well designed as always

courteous and very helpful staff. room service food menu.

had a problem with the wifi so i had to come to the reception to have it fixed

to reina sofia, prado, retiro, nice room, great bed, friendly staff, easy check in/out, okay wifi

free drink and snack at the bar was a lovely surprise

large choice for breakfast and the availability of snacks and drinks 24/24 is quite nice

they also have an honor bar for cocktails if you choose to make some with very reasonable pricing

early check in, 24/7 coffee/tea machine and snacks at the lobby (which aren't your basic cookies or

room was clean and comfortable, and they offered a good free mini bar selection

facilities excellent, lovely terrace bar and pool area

fortunately closed, when i was there, opened till mid of september)

good location, comfortable beds, clean and modern hotel, close to metro station ventas, very good room service, good wifi coverage in the room & excellent breakfast

a shame the gym closes so early as it could easily be 24/7, and it's a shame they take away the water cooler so

very small gym room for 3 people while this is really a big hotel

uter problem, reception in that corner of the hotel) - once fixed

two things - both of which were quickly attended to: 1) the wifi did not work on arrival

location in salamanca, clean hotel, great staff and very good breakfast, lots to pick from

quality of restaurant and room service was overall quite good

the breakfast buffet was wonderful

bed was very comfy but the best thing about this hotel is the view from the rooftop pool/bar area

location, service, bar, pool

used the room service option too and it was excellent

beautiful hotel great breakfast options rooftop cocktails h10 are my favourite chain of hotels in

they also have special hotel stuff for kids, including a plush toy and special soap and for kids

clean , convenient location, and the shuttle service is fantastic

gym, and most facilities including restaurant and shuttle service were at the other sister hotel

are a family of five with kids

the kids were disappointed that the wii console was missing from the lounge.

coffee and tea provided but no milk and when asked staff for milk not available, no room service provided, asked for a cork screw

nice breakfast!

she did not provide/mention about wifi information when check in

nice bar area, barman polite, friendly and professional

24 hour room service

the gym is out of hotel and locked when i arrived.

the unique rooms you offer such as the newsroom, the wii room, the bizzroom and the gym

lad and pizza)

the guys from the restaurant and from the bar are super

not a big deal, until you add 2 tired kids to the equation

tasty breakfast clean and large rooms and very quiet a short walk from the large shopping

internet lousy. rooftop bar area no lights at night. unsafe.

bar with limited menu which was all i needed

loved the availability of the gym. staff was also very friendly and spoke great english.

the bar by the reception is only open in the evenings, it’d be nice if they served coffee and tea

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

swimming pool and location close to metro

swimming pool and gym good. good restaurant next door

easy access to the gym.

pool was refreshing

pool, gym, restaurant

swiming pool area and faciliety are excellent rooms quite and ample, bed great

the pool was very crowded with lots of people on the floor due to a lack of sun beds.

fruits are fresh and buffet is excellent and wifi connection is excellent

that was just a grumpy bearded guy at the bar who were always seemed to be in bad mood.

good wifi quality

we didn't try the pool but it seemed very nice and the small gym is just perfect for a short training during your stay

the staff were very helpful, bar men could do with some attitude adjustment

the gym was a bit small with very limited equipment but it can make do

is not involve in cleaning at the pool and they are just lazy sitting down all day, although room service cleaning lady were good with attention to details, this hotel could be nice but there

the bar staff were miserable.

breakfast included would be a nice bonus for travelers :)

bathroom shower was too slippery and j was traveling with elders and kids

the gym is very small.

room service was shockingly fast but the hamburger was so red unable to eat, but did enjoy the

gym facilities

convenient 24h gym

it was very nice that you could book a late check out

freebies in the bathroom nice comfy bed little gym room for a basic workout

pretty simple gym, u can do training in almost every part of ur muscle except for ur legs

front staff was trying to explain the bar was closed and she and the man with her seemed angry about it

nice sized room and bathroom, and strong wifi

room service was well priced and delicious

easy early check in. very close to the train station.

clean and superb breakfast

have been nice to be offered access to the gym, instead of having to ask for it

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

great location and early check in

wifi didn't work at all and the staff was unable to apologize but to question my laptop connection

pool. bar. would highly recommend

“bad” except that the plunge pool was very cold and the tile around it was slippery

reception desk is small with only one person, but the staff was friendly. no gym.

there is a small gym with water avaliable, we did not use the pool, but it is located beside the bar area

happy with the room, the facilities, the bar downstairs

not the most central location overpriced breakfast

the gym could have been better

breakfast one morning and for adults was absolutely fine, but not much choice for slightly fussy kids

great bed, excellent location, dog-friendly and they even allowed her into the restaurant for breakfast

very helpful staffs..early check in facility

just wow, i stayed together with my family (2 adults 2 kids) for 3 nights and it was an amazing experience

and welcoming staff, great breakfast, great concierge service for taxis and info, great views of the park, clean rooms, very

wifi bit slow. bunk bed wasnt that comfortable

erratic wifi and mini refrigerator that was no cooler than the room itself.

is located right across the street from a beautiful park -- great for walking, running, strolling kids, and relaxing in cafes

in particular, the breakfast food was excellent and the service was excellent

breakfast service could have been more attentive

beautiful building, great location, spotless clean rooms, great breakfast

breakfast not great

1 person serving breakfast for everyone - hence, quite slow with the hot dishes

they also allowed us to have a late check out so we were happy with that

2 nights in a quad room (2 adults and 2 kids)

very friendly staff, pretty and cozy rooms with good room service.

ntastic spot if you travel with kids)

there are mosquitoes in the room, my kids got bitten.

great hotel with helpful staff and the perfect location. very nice breakfast buffet.

elevator would not fit two adults with rolling suitcases

ud83dude06 ud83dude02, i’d recommend if you have children try to find another hotel, but for adults should be fine

our room was very comfortable and clean, with everything we needed for 2 adults and a baby

location, very good breakfast, helpful staff

offers room service meals

i do not recommend this experience to anyone, especially for a family with kids because the hotel policy towards children is clear as stated but no one takes responsibility

superb location near the prado, lovely staff, clean facilities & great breakfast

location was great. didn't have the breakfast.

location. hotel has own garage. accceptable breakfast. staff very gentle.

location, service, room, fun bar in the the hotel.

was a very good selection for breakfast, which was of excellent quality

breakfast at €20 plus taxes is a little steep

we could get a small breakfast …and had to go to pura vida across the street for coffee and

coffee via room service at additional

the bar and restaurant weren t open.

had a quick breakfast before we left, but it s really nice

the room service was difficult to access and overly complicated, what happened to the good old days

room service and laundry services were very convenient and expeditious