good bed and good parking..

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

better breakfast items and options

cleanliness, staff helpful, breakfast good.

breakfast is standard

late check out mas tarde

finally logged in to unsecured wifi from restaurant downstairs

secure garage parking in basement, was great for my moto, tight for cars

parking sensors don't detect them which resulted in one gouged alloy wheel

free fast wifi

wifi

staff is very supportive, and the rooms were super clean and every day we had room service

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

having the restaurant and bar downstairs was so convenient and dinner was fantastic

bed was comfortable and room was clean. hotel bar and bar staff were cool.

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

only croasan or tost but tost you must to pay because is not include in breakfast

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

good speed of wifi

plus laundry facilities

the bar food and coffee were excellent

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

a mini bar in the room is advertised but there was nothing in it

the bar area was very comfortable

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

good and free underground parking

free underground parking

gym could be more comprehensive to train more muscles groups

good location, free parking.

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

cosy bar restaurant attached

late check out, free parking and 24 hr front desk

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

breakfast is good

the breakfast was good and it had a good selection

breakfast was ok

breakfast spread is the same daily with limited options so for long stays it could get pretty

choice of food for breakfast

free parking and plenty of food choice in shopping

parking was an issue as it was santa semana full of people in the mall

free parking. 15 into centre of madrid in uber.

parking is always full, breakfast buffet wasn t really good

served for the hotel guests) +

only point which was in my opinion not as i would like is the breakfast

friendly staff, lovely breakfast, great value

breakfast was fine for the price we paid

travelling from bilbao to estepona ; staff friendly and accomadating - finding us an area in the bar where we could eat and still have our dog with us

i wasn't having breakfast (i usually do not have breakfast) but the breakfast looked amazing

the lady at reception was very nice and allowed me to early check in.

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

bar and food on site

good wifi

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

not enough bathroom amenities. wifi a little slow at times

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

very spacious,the pool,the gym.

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

friendly and kind staff, comfortable and quiet rooms, superb breakfast buffet.

ordered room service but never showed up and no explanation

the gym was suboptimal. not enough equipment.

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

confortable room, clean room, excellent employees and great breakfast!

not breakfast but are in restaurant

the room also had a well ecquiped mini bar but we bought our own water and stored it there for more reasonable pricing

toilets were clean and room service was prompt

is a mini bar in the room

and great breakfast

breakfast, bed, free parking

the courtesy of management due to a late check out i didn't fully comply

it was so clean and comfortable with an excellent shower. breakfast was perfect.

free parking, good breakfast, great restaurant across the street, extremely clean

bed, spotlessly clean, polite staff ready to help, delicious meals in the restaurant, indoor parking, quiet location near the center of the city by car

ol was still closed), great staff, huge free parking lot

female staff were very good as were the bar and restaurant staff

safe hotel with its own covered parking so even low suspension cars can park there

fantastic spacious, secure outside parking area free of

breakfast there was plenty of everything except marmalade - i know, a typically english observation

hotel very good services bar and cafe

wifi connection is not very good

the room was spacious, the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

staff, clean room with large comfortable bed, amazing buffet breakfast with lots of variety, and room service daily

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

wifi was poor

biggest problem is they don't tell you that it works like bar and restaurant

literally fifty bars and restaurants on your doorstep but room was quiet

the wifi was not working properly and the data phone was also to low - the phone in the room was not

interesting decor and layout in the bar and restaurant

evening reception staff, gentleman on was not helpful when l tried to order room service

rather disappointed with room service

apartment well equipped with a handy little kitchen with plates, bowls, a pot and pan

we loved that there was a gym and breakfast was great

everything on point! comfy room, good location and delicious breakfast:)

it was clean, the staff was great, the breakfast was good, it was all good !!!!

what a great hotel! clean, comfortable, close to great spots, fantastic breakfast.

breakfast was great but selection was the same every morning

kids enjoyed the bunker bed.

breakfast was good but lacked variety

staff very friendly, location , room service

spa jacuzzi was a lovely touch and the location of the hotel was very good for the metro and for

very good breakfast with lots of choices

room w a balcony and spa tub which was enjoyable after a long day walking around madrid

roof top terrace and spa amazing! beautiful views

full kitchen is definitely plus for traveling with kids

brought my kids with me and i was in awe

i was allowed 2 hours early check in

pool was too cold

seemed like people are doing more than what they are expected to, like the person of the breakfast, one for all

also the staff is great, and we could do early check in that was amazing

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

great apartments, fully fitted kitchen, large bedroom, balcony.

wifi

+location +tidiness of the rooms +room service

stunning bar and reception

the bar area was also comfortable and all the staff were friendly and helpful

the staff were wonderful- kind and helpful with our early check in request

beautiful and we have a nice view on plaza espana also the rooftop is classy with a medium sized pool where you can relax and have a

the gym equipment inside the room took space for no reason.

the hotel is immaculate and the pool and bar were great for an afternoon escape from the heat

hotel with great facilities (the spa is very enjoyable) - very central location - delicious breakfast buffet - helpful and friendly (+)room was excellent breakfast was superb location is second to none overall comfort was excellent cleanliness was (+)everything, great hotel, location, staff and breakfast was very delicious (+)good staff, great breakfast, clean hotel, large lobby, great location (+)the breakfast and the location (+)location and good breakfast and restaurant on 12th floor excellent friendly staff (+)breakfast was great and diverse (-)vegetables....pls add to breakfast. (+) breakfast was a well laid out buffet, well maintained, and with something for everyone

clean rooms and quick room service

we could eat whatever was in the bar

location, fantastic staff, good breakfast, clean and comfortable

gym could use a bit of a pick me up, but for a hotel gym it had the basics

in several places , receptionist carla helped us making a phone call and reserving for us breakfast was great and all servers very friendly , it was great

no gym, bed was too hard, no iron board