the cocktails at the bar and the creaky room floor upstairs

lounge bar could have been a little bit more upmarket however they are i'm the middle of a refurbishment

cost of drinks at bar were very expensive!

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

size of rooms and the bar was great

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

had lush green space around the property and kids enjoyed playing around

the wifi was not very good

amazing staff especially receptionists, restaurant and one gym guy. very helpful and happy

the swimming pool & gym fantastic & the stuff are very friendly & polite really enjoyed my stay

location, nice bar and food, really good breakfast, secure carpark handy for work vans

the staff at the reception and the bar were very polite and friendly.

bar was friendly and the location was fabulous

very reasonable bar prices and for food and efficient friendly staff

was worried it may have been noisy since there is a bar downstairs but it was not noisy at all

good value for money, friendly service, ideal location, comfortable clean en suite room, parking, bar and adjoining restaurant, towels and coffee making facilities, ideal for my stay and will

into the bar was daunting at first, but i think that s being reviewed

comfortable beds and good bar and thai restaurant on site

room was clean and well presented bed was very comfortable great off street car park at the rear bar staff very friendly and was greeted with a warm welcome from tony the

nice bar and quiet sunny back garden

food in the bar and in the restaurant couldn't be faulted

excellent especially the receptionist who checked us in and looked after us at the bar on

had a meal in the bar area and the food was excellent

lovely bar area to relax with friends

was made very welcome at the hotel and the food and bar manager went out of his way to

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

location, rooms, bar and food all great

beautiful barthroom and top quality towels and bed linen

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

we sat by the fire in the bar and enjoyed the relaxing atmosphere

the bar area was full of character and the food tasty and portions very large

the bar staff were very friendly and helpful and we had a very tasty evening meal

lovely balcony and minimal noise, even though bar and beer garden in close proximity

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

cosy, eclectic design to the room. great bar service and welcoming staff.

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

at exceptionally busy times another bar would be good, other than that it was all perfect.

the bar food was good but a little pricey.

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

however, the bar staff looked after us all night and the food that was on offer was superb

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

landlord of pub very helpful bar staff excellent good value for moneu

having to. leave the bar and go outside to get to my room

the lady behind the bar was kind and helpful

the lady behind the bar was very polite and helpful when collecting keys etc

there was a celebration in the bar but it didn't bother us, just added to a great evening

the bar is busy, the noise can be a bit much as everyone is talking loudly

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

lovely clean bar & restaurant with very good staff

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

the honesty bar was a very nice touch

everything you need for your comfort was provided, coffee machine, snacks and mini bar

a mini bar and snacks obviously to buy

the service we received in the restaurant, and in the bar was first class really impressed with all the staff especially the manager jonathon, and a

the restaurant food is superb, and the bar is

extremely polite and helpful staff. comfortable and spacious room. pleasant bar area.

the restaurant and bar seem to be a separately run business, but it was great

clean, bar and friendly staff

the mini bar fridge had some food leftovers from previous guests

is very pleasant to stay in a hotel where all staff bar none anre happy, contientious and helpfull

bar and restaurant very nice and the food was

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

the room was lovely and really nice having snacks and a mini bar but very pricey.

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

by the time i got to the bar about 2 minutes later there was a glass of cider waiting for me

bar, restaurant and room exuded class and style

room was very modern and comfortable and the bar was welcoming and cosy

there was a lovely atmosphere in the bar and restaurant and the food was excellent

very comfortable beds nice bar pleasant decor

bar area very cosy to enjoy a nice drink and some chippies

very nice room. nice outside bar area and very pleasant staff.

could eat that club

twin room was perfect - nice bar area and breakfast was great.

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

bar very comfy with the staff really helpful and pleasant

the restaurant and bar downstairs were fun

decided to eat in the pub downstairs before going out that evening, it was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and

lovely atmosphere in the bar

no staff interaction, just given key across the bar and found our own way to room via external fire exit

may be less noise in the bar area.

we didn't get to taste the bar but had an array of items in the room that we could purchase

the mini bar was very well stocked

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

free parking free wifi food a little expensive but offset by the price of the rooms

convenient bar downstairs serving lovely food and drinks

excellent wifi

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

the bar and restaurant downstairs are great

food from the bar was superb

i was worried it might be noisy being above a bar but it wasn't at all

thing they could improve is a note as you enter, is you need to move further round the bar to see any

clean, tidy and the food served in the bar was excellent

was wonderful inside the hotel and on the outside area where bar is

we loved the bar and restaurant

for our needs staff really helpful and friendly super comfortable beds a welcome drink in the bar on

plus good service from bar and restaurant staff

wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

we looked at the menu in the bar whilst waiting for dinner and when we were in the restaurant - the menu was entirely different

this was such a lovely touch, as was the chocolate bar that was left for him too

the staff were nice and the location was great. lovely sitting outside in the bar area.

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

tom and david in the bar and restaurant very dilligent

small bar at reception, a pint of ale was much appreciated

room was clean and comfortable, little bar for a quick late night drink, friendly staff

no bar for a drink

a lovely place to stay highly recommended we definitely stay again but wish there was a drinks bar

us and an impatient man clamouring for his beer glass to be refilled plus another waiting bar

prices of drinks at bar were expensive, but we understand the area and where we are

really nice meal in the zafari bar & grill, very well looked after

the setting in the temple bar with the fish tank and ants along the wall made it really outstanding for the kids

down fall was the wait for food in the safari bar & grill, over an hour and it wasn t busy, ended having to ask 2 different staff members as

arrived at 5,they said it was a maintenance problem, we were given free drinks and waited in the bar over looking the safari park, our room was good no problem apart from an odd smell, bed so

helpful staff at reception, bar and restaurant

nice vibe at the bar area and friendly staff

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

the lovely magda on the bar was so kind to my son, teddy

breakfast bar service

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

restaurant and bar area, comfortable rooms with lovely housekeeping staff

tv was difficult to operate and wifi patchy.

a refurb as that s looking a little tired staff are very friendly and super efficient hotel bar staff were always the best so so efficient and chatty food in the restaurant could be better in

from the bar staff to the waiters and front of house staff, nothing was too much trouble

terrace and bar area and then later on the clubhouse - all lovely areas for the wedding we attended

we were told this couldn't be provided and had to be ordered from the bar which would mean an additional cost

r room rate included breakfast)

the breakfast bar had a good selection, also a good selection of cooked food on offer, breakfast was lovely

quiet in the bar a restaurant

service or lack of in bar area

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

bar and reateraunt attached

excellent location, staff and outside bar area. room was cosy and clean

i was worried about the noise from the bar but the room being on the top floor was very quiet

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

the food was delicious and the bar drinks were excellent

great bar and restaurant/food

very clean , great location and nice bar downstairs.

from bar on friday night, we were on 2nd floor, but actually didn t disturb us too much, we still

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

night bar also comes handy for saturday night

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

breakfast, served in the bar was very good

not enough gf options on the main menu,maybe a separate menu for more basic bar type food.

tv screen in hotel bar to watch the rugby would have been good but local pub sufficed!

was superb and the bar and restaurant family friendly

for an evening meal it seemed that staff were under pressure a there was only two working busy bar and restaurant

the night, the restaurant was fully booked, but we were given the bar menu

a little noisy as our room was above the bar but once the pub closed it was quiet.

nice room convenient restaurant and bar nice and quiet

building, nice clean rooms, friendly staff, nice bar and restaurant

most importantly, my dog was welcome in the bar by everybody from staff to other customers

staff, especially the bar staff, cranio , gabriella and costas

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

friendly staff, good restaurant & bar & coffee bar. rooms spacious and lovely seating areas.

all the others at the hilton at the bar and the server made my experience, almost enjoyable

it would have been nice if there was still a bar open for service

bar was also warm and friendly, a true local hub

they were so nice! the food in the bar was really good. make sure to meet albie the dog!

aff and patrons) are friendly, chatty and welcoming

the staff were friendly and working in the bar if there were any

was a nice 5 bar internet wifi but no one knew the password to it

dinner in the destination bar was lovely plus breakfast in restaurant very good

bar staff were friendly and polite and food was plentiful and delicious

there was a very nice bar open late in the lobby for a drink before bed

lovely reception area , bar and restaurant

bar food was ridiculously expensive

the food prices in the bar seemed rather excessive.

the food was good in both restaurants and we enjoyed the bar in the evening

drinks in bar was good - beer not over priced

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

restaurant and bar options

the harper s bazaar bar looks worth visiting once music is back on

lots of restaurants and bars nearby on the river front

however, the bar was fully stocked and we would have felt comfortable calling up if anything else was wanted

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

the bar staff make mean smoothies and the breakfast was hot and fresh

breakfast is great and nice and relaxing gardens and bar area

bar looked nice- family friendly

restaurant and bar far superior to any other hotel in the area at this price

no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

at the hotel rooms are lovely warm and very clean and most have great views of the grounds the bar is clean and freindly with value prices we arrived early which was not eney problems just left

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

late night music in bar below

very friendly bar staff and helpful

good locations with bar downstairs

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

the food and bar staff are

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

the bar does get busy which also has seating outside but we didn't hear any noise from our room

coffee selection and mini bar is great

great restaurant and bar area, cosy space to relax

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

beautiful room and hotel! great breakfast and great bar too.

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

the bar and breakfast area are beautifully decorated and the room was wonderful

watching the river with a bottle of red and lovely bar snacks

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

bar and restaurant was very chaotic, i left and ate a local pub

everything was excellent

ar breakfast) great room, bed, service, food, pool, spa, gym)

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

30 minutes to get a key, standing at the bar with my suitcase

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

bar and courtyard for dinner and beers

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

jacks bar and restaurant has delicious food and good selection of drinks

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

the restaurant and bar area were nice to relax in upon our return

food in restaurant and bar was below expectations flavours could be improved

coffee bar didn t open until 6 or 7am, which seemed a little late for being an airport hotel

room and cleanliness were amazing - lovely room and bar very impressive would recommend and will stay

staff were so friendly! lovely bar and breakfast.

people eating in the bar area gave it an unwanted smell when trying to relax with a

clean, comfy beds, on site parking and nice reception and bar area

great from when we arrived to when we left always on hand if we needed anything, the food and the bar area was great

the rooms are very convenient and the bar upstairs has great views over the runway

the runway bar was fantastic with views of aircraft taking off and landing

the runway bar on the 14th floor was great too

the runway bar is great

we ate in the bar and the food was excellent

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

the only slight criticism i would have would be perhaps more bar staff on, on busy periods, people at the bar were taking up to 15 minutes to get served,

enjoyed cocktails in the bar after dinner

it was ricardos 4th day as new manager and everything was perfect from dining to bar service

fabulous bar and restaurant and service was excellent

cocktails were also lovely in the bar area

the location great for events in the stadium and the bar area was also very nice

all bar and catering staff excellent ud83dudc4d

comfortable room, nice bar and seating areas. buffet breakfast.

the new bar refurb seems to be taking a long time and access to the health club seems to be restricted to

we ate in the bar a couple of times and the food was good and reasonably priced, given the location

good mannered professional staff and polite helpful and ya all round brilliant goodness nice bar extremely good

staff were friendly and courteous food was good and bar area

no bar and bathroom facilities very small

room had a towel and a bar of soap for each of the max-3 occupants, and a small flat-screen tv

downstairs bar is too plain, need lots of options in food and drink.

only thing to comment on is that there was no shampoo / shower gel in the shower, but hey had bar soap

staff were attentive and welcoming and the bar set up was good

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

small bar downstairs for that evening drink which also doubles as the breakfast area

micheal on the reception is wonderful he carried all our bags and him and alex opened the bar late for us

lovely hidden gem with a bar downstairs to relax highly recommended

location, breakfast and bar were great

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

bar and restaurant all good and it was only 30 minute walk to twickenham and only 3 minute walk

loved how, comfortable the hotel was, from the room to the bar and restaurant

food was great in the bar area

convenient to underground and airport. good bar food.

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

there was a good bar and cafe for breakfast and snacks

bar and vending machines if needed

bar was still open

rooms very modern and clean, very good value for money. bar in the hotel too

comfortable room and bed, great bar and food staff very friendly and

clean room, nice bar area and considering right next to a runway very

staff at bar

and comfortable rooms, bathrooms clean and tidy, reception and bar very nice, friendly

downstairs bar is so cute and the lobby has a good

superb food at bar . truly lovely clean room

the staff were friendly, and the bar area looked amazing

great staff...amazing bar and rooms.

rooms are good, bar area good, modern hotel with a young vibe

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

dinner in sports bar was yummy, good value for money

very good sports bar and food

the children loved the swimming pool and the sports bar food was delicious

the steak in the sports bar was very average

pool bar closed at time of visit

i'm honest, the only thing i didn't like was not being able to order food at the bar - you can only order at your table and get an automatic 5 surcharge on top of the cost of

evening meal in restaurant a bir disappointing, will try the bar next time.

bar meals reasonably priced for a london airport hotel and we were able to take a carry out to our

the meal in the bar wax very good

the facilities are beautiful and the bar had amazing food at good prices

lovely pool, a fabulous bar and restaurant

some noisy renovations to bar area. but should be ok when completed.

was very comfortable and the hotel had a great bar and restaurant

great italian restaurant and bar with all day menu

excellent bar and staff

my pint of simple lime and soda at the hotel bar cost me 5 or 6, a bit pricey for my liking.

lovely bar and restaurant, when the bar was closed the reception sold drinks and alcohol

wifi, bar facilities, flight information, central location.

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

everything and all staff members. good bar and food also.

thing was perfect the stuff really kind and helpful in bar and reception mrs maria thank you again for your

a reasonable choice of food/drink options in several bar/lounge and restaurant areas with the roof bar offering a great view of the airport

great location - great rooms with great views, comfortable beds and a great bar on the roof.

the sky bar does great food

lunch was only served at the sky bar and though very nice was super expensive for the quantity and choices

bistro bar with excellent food

proximity to heathrow. room comfort. bar food

enjoyed drinks at the bar where it was a nice and ambient

the bar serves delicious snacks and drinks too

reception and bar staff were very friendly and efficient

bar was good

i had a drink in the bar as i arrived late, and again staff was friendly

the bar was minimal, but perfect after a busy day commuting on a plane about europe

tea coffee bar rooms clean spacious

location. price. bar and restaurant.