wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

was wonderful inside the hotel and on the outside area where bar is

for our needs staff really helpful and friendly super comfortable beds a welcome drink in the bar on

the bar was well stocked & if a cocktail wasn t on the menu they would make it for you

we loved the bar and restaurant

convenient bar downstairs serving lovely food and drinks

excellent wifi

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

for an evening meal it seemed that staff were under pressure a there was only two working busy bar and restaurant

was superb and the bar and restaurant family friendly

bar had a great atmosphere, location was perfect

the 2 young staff serving at the bar and karen looked after my drinks and orders

tv screen in hotel bar to watch the rugby would have been good but local pub sufficed!

breakfast bar service

restaurant and bar area, comfortable rooms with lovely housekeeping staff

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

tv was difficult to operate and wifi patchy.

the bar staff make mean smoothies and the breakfast was hot and fresh

lovely atmosphere in the bar area

however, the bar was fully stocked and we would have felt comfortable calling up if anything else was wanted

the harper s bazaar bar looks worth visiting once music is back on

lots of restaurants and bars nearby on the river front

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

very clean , great location and nice bar downstairs.

night bar also comes handy for saturday night

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

were on a night out in the bar downstairs, so perfect location for our trip

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

great location and the bar prices were very reasonable

of choice on menu in restaurant and bar, but quality really good

breakfast is great and nice and relaxing gardens and bar area

international rugby teams stay regularly to train prior to international matches and the bar area is full of photos of past sporting greats who have stayed here including bjorn borg and

bar looked nice- family friendly

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

watching the river with a bottle of red and lovely bar snacks

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

the bar and breakfast area are beautifully decorated and the room was wonderful

beautiful room and hotel! great breakfast and great bar too.

the bar was comfy although we didn't eat here the food looked nice

good bar and

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

great restaurant and bar area, cosy space to relax

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

the honesty bar was a very nice touch

a mini bar and snacks obviously to buy

the restaurant food is superb, and the bar is

tra cost), fresh milk which as a tea drinker was welcome

didn't take anything, honestly :)

the bar is busy, the noise can be a bit much as everyone is talking loudly

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

lovely clean bar & restaurant with very good staff

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

there was a celebration in the bar but it didn't bother us, just added to a great evening

i had a great meal and few drinks in the bar and wishes it was my local

the place had a lovely ambiance, and the girl behind the bar who served us drinks and our breakfast was very friendly

apart from bar being shut

room was very modern and comfortable and the bar was welcoming and cosy

by the time i got to the bar about 2 minutes later there was a glass of cider waiting for me

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

bar staff were very friendly and helpful

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

the bar area was full of character and the food tasty and portions very large

the bar staff were very friendly and helpful and we had a very tasty evening meal

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

were very friendly, bar was lovely and cosy,room was really good , bed was comfortable, brekfast was excellent,

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

we didn't get to taste the bar but had an array of items in the room that we could purchase

the mini bar was very well stocked

may be less noise in the bar area.

parking was good, lots of spaces

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

maybe more options on the bar menu, although i had the warren house burger which was lovely.

warm welcome from staff both at reception and the bar / restaurant

beautiful grounds and building, kind and helpful staff. relaxing bar area.

bed supper comfy, great breakfast, lovely bar food for dinner

lovely outdoor bar and eating

the restaurant and bar area had a great atmosphere, ideal for relaxing before or after a match

the bar was under renovation at the time, but excited to see the finish results next time.

the new bar refurb seems to be taking a long time and access to the health club seems to be restricted to

to get a pot of tea when we returned after the rugby match but we got a takeaway cup from the bar in the

comfortable room, nice bar and seating areas. buffet breakfast.

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

30 minutes to get a key, standing at the bar with my suitcase

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

bar and courtyard for dinner and beers

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

into the bar was daunting at first, but i think that s being reviewed

comfortable beds and good bar and thai restaurant on site

the bar and restaurant were excellent great food and great friendly company

nice bar and quiet sunny back garden

room was clean and well presented bed was very comfortable great off street car park at the rear bar staff very friendly and was greeted with a warm welcome from tony the

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

disappointed the spa was not open.

breakfast was lovey lots to pic from , also very friendly to kids

great well stocked breakfast

the smart tv, free wifi, friendly staff

great location. comfortable bar and dining area.

real ale at the bar as far as i could note

the bar staff were welcoming and customer focused. dinner was excellent.

i thought the bar prices where expensive

waitress doing breakfast and bar staff

there is a built-in gratuity on the restaurant charge and then another voluntary gratuity for the bar staff on the bill (we had breakfast so chose to remove this charge) (-)missing sky sports missing rhubarb gin in the bar missing liqueur coffee in late bar (+) the bar staff on sunday also very friendly (-)will be even better where the bar and restaurant are open again (-) the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area (-) after a long day it would be nice to eat in the hotel restsurant rather than the bar area or at least have tablecloths on all tables as its not cheap - a ceasars salad ( excellent (-) was surprised that bar meals only were available

hotel is very basic and the wifi comes and goes

atmosphere, very attentive staff, wonderful house with convenient parking in front of it

gorgeous place, perfect location, parking free and on site and staff were so friendly

all room lights blazing, overpriced breakfast and restaurant options - claimed high speed wifi in all areas was slow and patchy - optional service charge added to room bill without

staff, ie: reception and bar staff

also the bar shut pretty early at half 10 was hoping it would be slightly later

beer in the bar was flat. my only complaint of the entire stay

cozy little bar and the shower was excellent

the staff in reception and the bar were friendly and ever so helpful when i needed advice on where it was best to visit locally

bar staff very friendly

the staff at reception, in the bar and in the restaurant were brilliant - helpful and attentive

lovely bar and breakfast area. rooms are very comfortable and well appointed.

beautiful decor, bar area and terrace very relaxing

bar & restaurant lovely with good food choice

the setting in the temple bar with the fish tank and ants along the wall made it really outstanding for the kids

really nice meal in the zafari bar & grill, very well looked after

arrived at 5,they said it was a maintenance problem, we were given free drinks and waited in the bar over looking the safari park, our room was good no problem apart from an odd smell, bed so

lack of seating in the safari hotel bar side

reception, bar and restaurant staff were exceptional, great fun,wanting to give us a great experience

and the restaurant and bar a is great

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

the reception and restaurant and bar staff amazing

great bar and dj for a friday evening

the bar is stunning - great to wind down in after a long afternoon at twickenham

felt so at home christina kindly loaned me a usb converter plug so relaxing sitting in the lounge bar area great breakfast and pat carried my heavy suitcase up and down the stairs so close to town

all members of staff met from bar to housekeeping were lovely, friendly and helpful

good selection of bar food and well kept beers

also a diverse selection of whiskey behind the bar and its very clean and cosy

proper old school local bar with great staff and very welcoming host in pat

be nice to have a bigger bar area.

room would have benefited from a small bar fridge

the free jazz music in the bar was not to my taste, but andre turned that too into 1 minute with sade adu

bar closed at 11pm

a complimentary drink was offered at the mini bar next to reception with very attentive staff

bar music below was a bit loud, but then you could just join the bar for a pint

bar , service and standard of the room was all top notch

great location for getting around richmond. great bar and restaurant just below the rooms.

great selection of beers in the bar and delicious food

there was a mini fridge with plenty milk for drinks and complimentary breakfast items as the bar isn't open for breakfast

room had a towel and a bar of soap for each of the max-3 occupants, and a small flat-screen tv

staff were attentive and welcoming and the bar set up was good

only thing to comment on is that there was no shampoo / shower gel in the shower, but hey had bar soap

downstairs bar is too plain, need lots of options in food and drink.

no bar in the room and no coffee or tea making facilities

the staff at the hotel and bar where lovely and very helpful

the bar is great too and i loved my evening meal, really tasty pub food

friendly staff, lovely room, great bar and

though football on in bar we couldn't have been made to feel

decent room service menu with quick delivery

bar food was delicious

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

great bar on the ground floor

i thoroughly recommend trying the thai food from the bar downstairs

they also provide free breakfast

food was great in the bar area

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud83dude3b cocktails were 10/10 there

the bed was comfy, staff were friendly especially the bar staff..

bar and restaurant all good and it was only 30 minute walk to twickenham and only 3 minute walk

rsonal preference) in the bathroom

location, breakfast and bar were great

small bar downstairs for that evening drink which also doubles as the breakfast area

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

a bar of soap instead of the body wash would be nice

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

- there is a decent amount of parking which is first come first served

great breakfast. good for parking. staff exceptional. room n bed v clean.

free car park at the hotel was very handy but i would say not to get back too late as parking spaces get filled up

good location, value for money, parking, easy check in and helpful staffs.

this was inconvenient but not a bar to access during our visit

cost of drinks at bar were very expensive!

size of rooms and the bar was great

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

we had a snack in the bar it was fabulous and the breakfast was amazing and very reasonable at 15

bar staff are welcoming and friendly, the food is great at a reasonable price, theres pool and a

we were informed that there was entertainment on that evening in the bar but it didnt effect our stay

down for a wedding in richmond & the young lad on the bar even arranged cabs for us

bar area loads of tv screens for sport room lovely and clean food was stunning breakfast was spot

from the bar below but this was to be expected and stopped around midnight on the saturday

for a two night stay over a weekend, when we returned on the second night we discovered that the bar and restaurant were closed to guests as there was a wedding reception being held

was a good size and comfortable, shower had excellent water pressure, bar and restaurant looked nice although we didn't eat here

friendly bar staff

the bar area was very tired looking

located just behind the hotel which has a nice bar and restaurant and a small beer garden

little bit noise and check in on the bar on friday night

is not available, but there is an excellent thai restaurant attached to the bar downstairs which was reasonably-priced and very tasty

comfy bed and bar downstairs

it was also a bonus that there was a bar downstairs

ar and restaurant) areas was confusing, so i stayed in the room until i checked out the next

the bar snacks

excellent especially the receptionist who checked us in and looked after us at the bar on

was made very welcome at the hotel and the food and bar manager went out of his way to

we had contact with were great especially the 2

had beef sarnies) are exceptional

inviting bar and dining area

food / bar good and nice atmosphere

nice friendly bar staff on at the evening; quick service and direction up to room.

restaurant and bar area very attractive and the lunches and evening meals were lovely

a tuesday there was no breakfast, staff available or bar open, but the bed was very comfortable and the pub is beautifully situated on wimbledon common

atmosphere in the bar area with delightful attentive staff

cheerful and professional bar staff for literally the best negronis

friendly warm welcome. gorgeous bar area and decoration. fabulous room and bathroom

very comfortable rooms, great location and the staff were very good, particularly the bar staff.

fantastic bar and great staff at reception, very professional

lovely staff, and would have happily stayed in the bar as seemed to be a good evening had we not of had plans

liked the bar area, restaurant and pool

the drinks in the mini bar were a little pricey

pros: spa facilities, beautiful room, bar and restaurant was nice, very clean, quiet, lovely balcony overall an amazing stay

staff hospitality bar location

bar was friendly and the location was fabulous

very reasonable bar prices and for food and efficient friendly staff

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

the staff at the reception and the bar were very polite and friendly.

location, nice bar and food, really good breakfast, secure carpark handy for work vans

friendly bar and dining area and excellent breakfast

close down the bar before midnight, which surprised me

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

bar is a lovely atmospheric place to enjoy a drink

we didn't eat here in the evening but the bar and restaurant were very busy, breakfast was

everything was excellent

there was no chrome cross bar in cupboard so we could not hang our cloths up

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

bar and restaurant was very chaotic, i left and ate a local pub

best bar around, roomy but cosy, with lounge seats and plenty of tables

as decs)

cosy olde worlde bar and five minutes from walk from kew gardens main gate

the bar and restaurant area was perfectly set out and beautifully decorated

location, great bar and restaurant, very friendly staff

jacks bar and restaurant has delicious food and good selection of drinks

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

food in restaurant and bar was below expectations flavours could be improved

open feel to bar n restaurant n check in area.

were friendly, nice room and very quiet, firm beds, nice bar area, complementary massage and drink if you wanted

the bar and restaurant area was really nice and the breakfast was great

good food in at the bar

the coffee machine wasn't working so when i asked they turned on the bar coffee machine in the moning and made me my morning latte

great location for twickenham - walk or bus nice bar & friendly staff room clean and comfortable

however, if you don't feel like venturing out, the food that was being served in the bar looked pretty good, and judging by the breakfast buffet, is likely to be a good choice

convenient location, lovely room, friendly staff, lovely food and bar area.

the bar and restaurant area without peer and must be seen to be believed

location staff bar cleanliness

it was great to have the excellent coffee and tea as well as a well stocked mini bar and snacks

super comfy bed, brilliantly stocked mini bar and great location with fab restaurants and shops right outside

nice hotel and great proximity to the airport. good bar and restaurant onsite

staff, especially the bar staff, cranio , gabriella and costas

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

all the others at the hilton at the bar and the server made my experience, almost enjoyable

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

lovely reception area , bar and restaurant

prices in the bar and restaurant is pricey but also with prestige

dinner in the destination bar was lovely plus breakfast in restaurant very good

the people were great, the room perfect to our needs and the bar was great.

the bar was very limited with choice of drinks

the food was good in both restaurants and we enjoyed the bar in the evening

the food prices in the bar seemed rather excessive.

the whole place was gorgeous, bar and restaurant available, reasonably priced, comfortable beds

excellent bar with wine and champagne at reasonable prices

drinks in bar was good - beer not over priced

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

the only thing i was a little upset about was the bar either downstairs or next door played the music far too loud between 7pm to 11pm which made it

we sat by the fire in the bar and enjoyed the relaxing atmosphere

well stocked minibar plus good tea and coffee

location, rooms, bar and food all great

there is a bar that works till 10 pm, also they had instant coffee and tea in the room, no fridge

rooms very modern and clean, very good value for money. bar in the hotel too

comfortable room and bed, great bar and food staff very friendly and

food in bar and grill was excellent value for an airport hotel

there was a good bar and cafe for breakfast and snacks

the lovely open fire when we sat in the evening having a drink made the bar a real cosy area

the minute we checked in we felt welcome, from all the bar staff, and particularly from the receptionist

spacious comfortable room. quality bar meal. great value.

good range of tea coffee and biscuits mini bar available but not used great breakfast choices certainly will stay again for next years

great location, staff and management team. bar service terrific too.

could keep their bar stocked up

the staff were nice and the location was great. lovely sitting outside in the bar area.

this was such a lovely touch, as was the chocolate bar that was left for him too

we looked at the menu in the bar whilst waiting for dinner and when we were in the restaurant - the menu was entirely different

tom and david in the bar and restaurant very dilligent

great staff...amazing bar and rooms.

the staff were friendly, and the bar area looked amazing

rooms are good, bar area good, modern hotel with a young vibe

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

beds extra comfy ,bed settee made up friendliness of staff-reception and bar nothing was to much trouble

the bar could stay open longer possibly?

was just a great location easy transportation by bus or train, staff were very friendly bar and coffee area was brilliant

concierge brilliant, bar staff brilliant

would have prefered if the bar served corona! haha, everything else was great!

was exactly how i wanted, bar staff and reception was lovely

out outstanding customer service in every area bar restaurant outstanding customer service receptionist amazing nighttime stuff also very great i

modern stylish hotel - receptionists very polite and helpful - great bar area

we didn't eat there but the bar area looked great

seating area in the bar is set up mainly for dining

extremely polite and helpful staff. comfortable and spacious room. pleasant bar area.

room was spacious and the bed comfortable, the restaurant had a good choice and the bar was nicely laid out

clean, bar and friendly staff

the restaurant and bar seem to be a separately run business, but it was great

friendly and competent staff from check-in to bar to breakfast

everything was clear about our room, where breakfast was, the bar and lounge area

a bit noisy from bar next door

have to say that i have been coming here for 8 years, and bar one unfortunate stay, which i might add was resolved, every other stay here has been brilliant

have been coming here for nearly 7 years, and bar one blip which i mentioned in a different review, my stay has always been very nice

you can eat it in your room or in the bar downstairs

staff at bar

food in bar downstairs was delicious

downstairs bar is so cute and the lobby has a good

superb food at bar . truly lovely clean room

clean room, nice bar area and considering right next to a runway very