staff very friendly as always, food at their shisha bar was lovely

there is a bar with outside area

all staff members have always been good to us, from the receptionist to the shisha bar staff

bar is a good size and the drinks are very reasonably priced

good hotel. lovely staff. good service by anna. lovey bar and food

great just what we needed for the night good money for value and the bar staff were so helpful they booked us a taxi for where we need to do and was so helpful , i ve

pleasent and friendly atmosphere. public bar was good.

the bar was great as well

not very welcomy, no personal contact with staff, jumble in corridor and at back entrance, loud bar music till very late in the evening

to park, close to work, facilities basic but for what i needed was good, food served at the bar but didn't try, locals made it friendly when in the bar, staff

we got back after a long day, the bar was closed

even told us to hurry to the bar before it closed at 11pm as we were checking in late

better bar furniture. no comfortable chair in room. no snacks at lunchtime, drink only.

was a young lady in the bar called happie she was amazing with the kids and my whole family thank you

not particularly like the bar and informal seating arrangement as it was mostly used by diners leaving very limited places to

when we got back as we were staying and it could have been added to our room but we were told the bar was closed

ices vary from hotel to hotel)

rmal price = 20 )and freshly cooked english breakfast

complementary 1st drink at the bar

friendly helpful staff, comfortable room complementary drink at the bar and free parking

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

the staff were friendly, and the bar area looked amazing

rooms are good, bar area good, modern hotel with a young vibe

great staff...amazing bar and rooms.

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

great choice of food in the bar and restaurant

the sky bar does great food

lunch was only served at the sky bar and though very nice was super expensive for the quantity and choices

station in front of hotel/ nice bar restaurant on top floor with terrace and view on airfield/ efficient and friendly

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

staff at bar

superb food at bar . truly lovely clean room

and comfortable rooms, bathrooms clean and tidy, reception and bar very nice, friendly

downstairs bar is so cute and the lobby has a good

food in bar downstairs was delicious

everything and all staff members. good bar and food also.

excellent bar meal and very courteous bar/dining staff

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive given where hotel is couldn't be better if

lovely bar and restaurant, when the bar was closed the reception sold drinks and alcohol

bar was still open

comfortable room and bed, great bar and food staff very friendly and

rooms very modern and clean, very good value for money. bar in the hotel too

there is a bar that works till 10 pm, also they had instant coffee and tea in the room, no fridge

bar and vending machines if needed

the steak in the sports bar was very average

staff very helpful also have a great sports bar a starbucks and restaurant at the

dinner in sports bar was yummy, good value for money

very good sports bar and food

the sports bar served food and drink at reasonable price's and again the quality was excellent

lovely pool, a fabulous bar and restaurant

the bar and food facilities were excellent

excellent bar and staff

some noisy renovations to bar area. but should be ok when completed.

great location near heathrow. stayed one night and was great. food on site and bar was handy.

overal the hotel is extremely easy to find with a great bar and restaurant - breakfast is plentiful too

great bar & restaurants

the bar serves delicious snacks and drinks too

the wait person at the bar returned my pashmina shawl to my room after i left

proximity to heathrow. room comfort. bar food

it has a restaurant on property and a bar which both were excellent

had dinner on the bar food was good

lovely food in bar and restaurant, reasonable prices

food prices were far too high in the bar area

the bar area was pleasant and the restaurant food on offer varied but in both we found the staff to be

very comfy bed. food in bar excellent. very good experience

great location for airport nice bar and transport provided

great location, spacious and comfortable rooms. great bar and restaurant.

the hotel has its own bar and restaurant areas

closed to the public as there were xmas parties as that was one reason i booked the hotel but the bar did serve food and off of the same menu so it all worked out ok

i had a drink in the bar as i arrived late, and again staff was friendly

tea coffee bar rooms clean spacious

the bar was minimal, but perfect after a busy day commuting on a plane about europe

staff, nice atmosphere in the bar and restaurant, clean beds and towels

location. price. bar and restaurant.

mpared to america

i'm honest, the only thing i didn't like was not being able to order food at the bar - you can only order at your table and get an automatic 5 surcharge on top of the cost of

proximity to airport, comfortable public areas bar etc

evening meal in restaurant a bir disappointing, will try the bar next time.

she also informed us we could eat in the bar since we didn t want to go to the restaurant where we had a delicious dinner of fish and

chilled relaxed bar , nice room . staff brilliant and attentive

staff, big room & big bathroom, good shower, comfy beds, nice food, good selection of bar drinks & free on site parking

the hotel is clean, and the bar is not too expensive, and the food is nice

we also have really enjoyed the dinners at the restaurant, and the bar is really cozy for a drink or a cup of coffee or tea

there was a bar with indoor and outdoor seating

very pretty lights around the bar & restaurant the children loved it

with help from one of the friendliest bar staff i ve had the pleasure to meet, i chose mussels for starters and steak for the main

cabins within bar and restaurant setting beside the canal , air con unit in the room which was needed , always a

cabins are upstairs there s food in the bar right to canal

bar and restaurant facility

the internal bar closed too early. in from a long travel day and was hoping for a cocktail.

how refreshing to walk in, have an easy check-in then relax a few minutes at the bar with a pint to end a rotten day

i also have high accolades for the bar and dining room staff they made sure that i was taken care of while dining, checking numerous

the indian

clean good sized room with a nice bar and restaurant

all good as usual. made use of bar and restaurant this time

love the bar area here.

efficient staff and excellent location only a 15 minute walk to ruislip maori where there are bars,shops & restaurants

the location is good and the reception + resto bar has a great ambiance very british .

great value for money highly recommend great bar and restaurant offering amazing

restaurant and bar service was great and food tasty

view of the runway was amazing. sports bar was very comfortable with friendly staff.

great on site bar and

location is amazing for heathrow, the restaurant, bar and staff are all great

in holiday inn bar which is affiliated to the hotel are way too high - as much as it is london these prices need

only downside is the restaurant and bar are next door, you have to go outside and to holiday inn

close to airport and good restaurant, bar and outstanding breakfast!

you do have to step up 6-8 inches into the shower which was weird but there was a grip bar for safety

could have been a bit clearer at check-in, that one had to go next door to the holiday inn for a bar and

the location, the bar and restaurant, the very friendly and helpful staff and the room had everything you needed plus

location to london heathrow airport, staff was welcoming and really liked having the hotel bar and restaurant on site

loved the empty fridge instead of a mini bar as i had to refrigerate food overnight

the bar closing earlier than midnight

it would be nice if there were more staff behind the bar and i was waiting quite a while before being

open feel to bar n restaurant n check in area.

coffee bar didn t open until 6 or 7am, which seemed a little late for being an airport hotel

jacks bar and restaurant has delicious food and good selection of drinks

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

food in restaurant and bar was below expectations flavours could be improved

drinks at the bar were not overly expensive

for london, the staff on reception and bar were very friendly

r london), didn't get a chance to try the food as we were back too

room was very cosy!! staff were excellent!! both breakfast & bar food were exceptionally good!!

staff were very friendly and helpful, bar was fairly priced local shops and services near by.

bar is very decent, the pizzas were awesome

the staff are all so lovely from the lovely lady at breakfast to the beautiful bar staff on the night

bar and restaurant on site reasonably priced great tasting food

food in the bar was brilliant, the portion sizes were huge

fact it had amenities such as the art tv , there was a pizzeria and bar downstairs and the private entrance was the icing on the cake

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

everything was excellent

ar breakfast) great room, bed, service, food, pool, spa, gym)

there was no chrome cross bar in cupboard so we could not hang our cloths up

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

the runway bar on the 14th floor was great too

the rooms are very convenient and the bar upstairs has great views over the runway

proximity to terminal 3. the bar to watch the planes.

of course would recommed the runway bar for the great views of the planes landing and taking off while sipping your favourite

we ate in the bar and the food was excellent

i like the bar area and i like the restaurant. i thought it was lovely.

restaurant was closed, but the bar meal was delicious, and very well presented

good choice of restaurant or bar food

we ate in the bar and the food was good

got given two rooms with a door between the two which the kids loved

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

the bar had an open fire which was beautiful, food was great and reasonable priced drinks

checking in i mentioned to the lady at the bar stating that i had spoken to someone at the pub to have a later check out for our room and she

the cleaning staff and bar staff were excellent. nothing was to much trouble x

nice bar and food

my husband loved that they had ales on the bar and i was impressed with the gin selection

small bar downstairs for that evening drink which also doubles as the breakfast area

lovely hidden gem with a bar downstairs to relax highly recommended

a bar of soap instead of the body wash would be nice

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

rsonal preference) in the bathroom

waiter staff gurpreet in sport bar restaurant, food, bed and prices

also enjoyed the outstanding service from the 2 guys manning the lobby bar who were very accommodating when we ordered a pizza out of service hours

great location nice bar and food

the runway bar and restaurant is very good

nice pub, restaurant, snack bar and lounge area to relax before your flight

bar and restaurant all good and it was only 30 minute walk to twickenham and only 3 minute walk

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

loved how, comfortable the hotel was, from the room to the bar and restaurant

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud83dude3b cocktails were 10/10 there

the bed was comfy, staff were friendly especially the bar staff..

italian girl was amazing and huleio i think his name was, at night on bar 10/10 keep these they are doing you pround

i was checking out, there was a bar charge on my room even though it wasn't mine

very helpful staff and well equipped rooms which were comfortable. good bar service .

when you wake up in the night gasping for a drink but know the bar would be closed

no room service. i couldn't charge bar orders to the room. pillows could be better

no bar and bathroom facilities very small

downstairs bar is too plain, need lots of options in food and drink.

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

only thing to comment on is that there was no shampoo / shower gel in the shower, but hey had bar soap

staff were attentive and welcoming and the bar set up was good

staff, especially the bar staff, cranio , gabriella and costas

nice hotel and great proximity to the airport. good bar and restaurant onsite

all the others at the hilton at the bar and the server made my experience, almost enjoyable

need a vending machine for soft drinks at night but the mini bar was helpful

friendly staff, good restaurant & bar & coffee bar. rooms spacious and lovely seating areas.

bar food was ridiculously expensive

there was a very nice bar open late in the lobby for a drink before bed

the bar was very limited with choice of drinks

the people were great, the room perfect to our needs and the bar was great.

lovely reception area , bar and restaurant

drinks in bar was good - beer not over priced

excellent bar with wine and champagne at reasonable prices

great breakfast, comfy bed,location to airport terminal, great bar and restaurant.

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

the food was good in both restaurants and we enjoyed the bar in the evening

the service in the bar can be a little slow.

excellent bar for food and drinks

food at bar was ok. operating hours not very late 10pm or so. i missed breakfast

amazing location warm and cosy and a lively bar and restaurant

one of the bar staff had an attitude

we were informed that there was entertainment on that evening in the bar but it didnt effect our stay

one lovely quiet room with excellent breakfast and main meal options centered around a great bar restaurant which caters for all ages and preferences will definitely stay

down for a wedding in richmond & the young lad on the bar even arranged cabs for us

young lady running the bar etc when we arrived at the property was friendly and very helpful, sorted out our rooms and

bar area loads of tv screens for sport room lovely and clean food was stunning breakfast was spot

little bit noise and check in on the bar on friday night

bar staff friendly and helpful, good pool table too

ar and restaurant) areas was confusing, so i stayed in the room until i checked out the next

lots of places for food nearby, and the bar downstairs is ok

is not available, but there is an excellent thai restaurant attached to the bar downstairs which was reasonably-priced and very tasty

there weren t any seats available to eat breakfast at but the staff offered to clear off the bar and allow us to eat there, which was very kind but we were happy to wait

were very welcoming in this excellent ibis, which also boasts 24h bar and food service

could keep the bar open a bit longer.

good breakfast included in cost, small bar and snacks just right

friendly bar staff, management and cleaning staff

and one more thing about this hotel incredible breakfast

staff were helpful when i asked for early check in, all be it was an extra 15 for the 3 hours before regular check in time

rooms very clean . breakfast service was rubbish

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

great variety of continental breakfast items that were served in a newly open restaurant rara bar & grill that belongs to the hotel

they now have a small indian restaurant and bar attached

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

he even agreed for a late check out upon my request

grounds are nice and the bar is really cheap

perfect location for my trip to wembley nice boutique hotel comfy room nice bar nice breakfast

the room was not ready when we arrived, but they gave us a complimentary drink in the bar whilst we waited

also the bar area was clean and pleasant with tv on in the background and i was able to enjoy my drinks

the bar is small and breakfast was okish

i had a drink in the bar the 1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of

when i booked it said there was a bar but it was clised

in the evening, the beautiful breakfast area becomes a bar serving excellent cocktails

nice hotel, conmfotable rooms and great restaurant and bar

though not too much of a problem as there are plenty of places nearby)

i told the bar staff but they were disinterested

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

the hotel had a snack bar sdo i had chips, a snickers bar and a beer for dinner

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

great bar & restaurant

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

good locations with bar downstairs

that the bar is shut early but that s covid for you

very friendly bar staff and helpful

late night music in bar below

30 minutes to get a key, standing at the bar with my suitcase

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

bar and courtyard for dinner and beers

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

however, if you don't feel like venturing out, the food that was being served in the bar looked pretty good, and judging by the breakfast buffet, is likely to be a good choice

good food in at the bar

the coffee machine wasn't working so when i asked they turned on the bar coffee machine in the moning and made me my morning latte

great location for twickenham - walk or bus nice bar & friendly staff room clean and comfortable

the bar and restaurant area was really nice and the breakfast was great

hotel itself is super beautiful ,its surrounding gardens restaurant and bar will take you in the wonderland build by you

staff hospitality bar location

liked the bar area, restaurant and pool

the drinks in the mini bar were a little pricey

pros: spa facilities, beautiful room, bar and restaurant was nice, very clean, quiet, lovely balcony overall an amazing stay

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

bar food was delicious

i thoroughly recommend trying the thai food from the bar downstairs

great bar on the ground floor

good breakfast, friendly staff

and the bar didnt have sports channels

the upstairs bar was closed which was not nice

bar food good quality and value

the mezzanine bar was closed what a shame.

nice bar area, but pizza wasn't great quality

would have prefered if the bar served corona! haha, everything else was great!

concierge brilliant, bar staff brilliant

bar prices very affordable

the bar could stay open longer possibly?

was just a great location easy transportation by bus or train, staff were very friendly bar and coffee area was brilliant

the hotel is new, modern, very clean rooms, nice bathrooms, great bar and restaurant with decent food

we didn't eat there but the bar area looked great

seating area in the bar is set up mainly for dining

was exactly how i wanted, bar staff and reception was lovely

modern stylish hotel - receptionists very polite and helpful - great bar area

lovely bar & restaurant, great friendly staff

bar was heaving, but the accommodation check in was clearly signed and although the staff were very

cosy bar area to eat and

the bar staff and waiting staff were lovely and friendly

also loved being able to just walk down to the bar and grab a pint of beer

staff were very helpful in the bar & hotel and all seemed to go out of their way to make the stay as comfortable as possible

convenient with bar and restaurant, though same room rates should have bathtubs

all the staff, from reception, housekeeping, bar and restaurant were welcoming, professional and friendly

fantastic on site restaurant and bar area with beer garden

had a great time here the hotel is nice and clean the breakfast was delicious, the bar is great and the wembley is really close

to get a pot of tea when we returned after the rugby match but we got a takeaway cup from the bar in the

we ate in the bar a couple of times and the food was good and reasonably priced, given the location

all bar and catering staff excellent ud83dudc4d

the location great for events in the stadium and the bar area was also very nice

the new bar refurb seems to be taking a long time and access to the health club seems to be restricted to

bar and breakfast staff very friendly and excellent service

bar had light meals

i was surprised the restaurant bar doesn't have any cocktails on the drinks menu

the bar area quiet and comfortable

the staff was super friendly from start to finish, both reception, cleaning staff & bar and restaurant staff were super accommodating

friendly bar guy who checked us in and friendly locals

we stayed in the garden room which was great with good facilities and far enough away from the bar to not be disturbed

a fridge with complementary breakfast was a great addition

breakfast in the room was just cereal and fruit, fresh milk in the fridge

also, a breakfast of cereal and fruit was provided

bar staff very friendly

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

as always restaurant and bar staff outstanding - friendly and professional

bar staff also very friendly with excellent service

friendly staff at reception and breakfast and bar staff