helpful staff at reception, bar and restaurant

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

nice vibe at the bar area and friendly staff

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

the lovely magda on the bar was so kind to my son, teddy

bar and reateraunt attached

it's a shame the bar and restaurant isn't open at lunch but the swan is literally a hop opposite and great food and

service or lack of in bar area

quiet in the bar a restaurant

really welcoming friendly service nice little bar area. breakfast was lovely.

the food was delicious and the bar drinks were excellent

excellent location, staff and outside bar area. room was cosy and clean

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

great bar and restaurant/food

i was worried about the noise from the bar but the room being on the top floor was very quiet

lovely clean modern rooms and lovely little bar and restaurant

the only slight criticism i would have would be perhaps more bar staff on, on busy periods, people at the bar were taking up to 15 minutes to get served,

cocktails were also lovely in the bar area

it was ricardos 4th day as new manager and everything was perfect from dining to bar service

enjoyed cocktails in the bar after dinner

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

very friendly bar staff and helpful

the food and bar staff are

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

late night music in bar below

no staff interaction, just given key across the bar and found our own way to room via external fire exit

the restaurant and bar downstairs were fun

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

bar very comfy with the staff really helpful and pleasant

lovely atmosphere in the bar

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

very nice room. nice outside bar area and very pleasant staff.

bar area very cosy to enjoy a nice drink and some chippies

nice that there s a bar too and noticed there was room service for breakfast in bed

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

good tasty food available in the bar and restaurant

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

bar and restaurant very nice and the food was

the room was lovely and really nice having snacks and a mini bar but very pricey.

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

good bar meals and breakfast

the upstairs bar was closed which was not nice

and the bar didnt have sports channels

the mezzanine bar was closed what a shame.

bar food good quality and value

we had drinks in the bar (the 1705 bar i think) the staff were polite and couldn t do enough for you (+) the staff in the bar were amazing and dylan on the front desk was really helpful (+) we had drinks in the bar and took some bubbly to the room, the room was fantastic (2009) and exceeded our expectations (+) we loved the decor in the bar too (little olive trees etc) and prices were reasonable (+) fantastic bar and restaurant and the best breakfast ever (+) enjoyed the bar area and the restaurant for breakfast (+) grace was practising her cocktail making skills at the bar which my mother and i enjoyed sampling very much

the kids loved the pool, if you have an autistic kid, it never felt busy or stressful

kids bed which was a pullout sofa bed was very uncomfortable.

they rectified it in time for kids bedtime so it was ok

hotel, well equipped for kids playground and lots of extra details

drinks in bar was good - beer not over priced

the food prices in the bar seemed rather excessive.

restaurant and bar options

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

the food was good in both restaurants and we enjoyed the bar in the evening

dinner in the destination bar was lovely plus breakfast in restaurant very good

prices in the bar and restaurant is pricey but also with prestige

the people were great, the room perfect to our needs and the bar was great.

lovely reception area , bar and restaurant

bar food was ridiculously expensive

great bar & restaurant

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

the hotel had a snack bar sdo i had chips, a snickers bar and a beer for dinner

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

i told the bar staff but they were disinterested

all the others at the hilton at the bar and the server made my experience, almost enjoyable

need a vending machine for soft drinks at night but the mini bar was helpful

it would have been nice if there was still a bar open for service

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

nice hotel and great proximity to the airport. good bar and restaurant onsite

of course would recommed the runway bar for the great views of the planes landing and taking off while sipping your favourite

we ate in the bar and the food was excellent

the rooms are very convenient and the bar upstairs has great views over the runway

the runway bar on the 14th floor was great too

proximity to terminal 3. the bar to watch the planes.

the most comfortable i have ever had anywhere, breakfast room overlooked the runway as did the bar

up on the bar terrace was amazing seeing the planes take off

great location nice bar and food

nice pub, restaurant, snack bar and lounge area to relax before your flight

the runway bar and restaurant is very good

was great, staff , food , facilities, bar and spar

inside the hotel are many different areas to relax, there's a restaurant, a bar, another bar, another bar and a library and tea room

served us at breakfast, lovely lady, even gave me a hug when we were leaving ud83eudd70 the bar guys all friendly & helpful, forgot their names but credit to all the lovely staff at this

charlie the excellent cocktail bar staff, and sean, they were all great

i don't think large groups of children should be allowed in the bar area.

turday morning & evening) that also worked the bar at the same time

we had contact with were great especially the 2

had beef sarnies) are exceptional

food in the bar and in the restaurant couldn't be faulted

lovely bar area to relax with friends

the bar staff and waiting staff were lovely and friendly

bar was heaving, but the accommodation check in was clearly signed and although the staff were very

cosy bar area to eat and

lovely bar & restaurant, great friendly staff

also loved being able to just walk down to the bar and grab a pint of beer

restaurant was closed, but the bar meal was delicious, and very well presented

good choice of restaurant or bar food

we ate in the bar and the food was good

i like the bar area and i like the restaurant. i thought it was lovely.

u don't want to run outside near an airport

easy location to find. bar and quiet place to relax at entrance. helpful staff

location to london heathrow airport, staff was welcoming and really liked having the hotel bar and restaurant on site

the bar closing earlier than midnight

it would be nice if there were more staff behind the bar and i was waiting quite a while before being

the location, the bar and restaurant, the very friendly and helpful staff and the room had everything you needed plus

could have been a bit clearer at check-in, that one had to go next door to the holiday inn for a bar and

only downside is the restaurant and bar are next door, you have to go outside and to holiday inn

you do have to step up 6-8 inches into the shower which was weird but there was a grip bar for safety

the neighboring hotel had a good bar and restaurant

busy bar area on site and busy pizza kitchen

restaurant and bar service was great and food tasty

view of the runway was amazing. sports bar was very comfortable with friendly staff.

a small bar of soap would have been a nice touch with wash cloths needed

great breakfast and lovely bar and food area within the hotel

comfortable, great liocation, nice bar area and nice bedrooms

the fireplace in the bar is a great place to sit in front of when chilly

hotel, restaurant and bar are good value

inside bar area was lacking, mostly restaurant eating

the outside horse box bar was a great addition and took pressure off the indoor bar

lack of decent bar area as mostly restaurant but lovely outside

wasn't the easiest check-in to navigate as the desk is part of the bar in the attached toby carvery

check in is a bit chaotic when the bar is busy

maybe would be good if the bar stayed open beyond 10pm for guests staying.

they wouldn t let me open a bar tab so had to pay every time i went to the bar which was a nuisance

room very comfortable bed very peaceful, no noise super friendly and helpful staff nice relaxing bar area with good drinks selection we didn't have dinner or breakfast but what we saw other people

could do with been a bit cleaner, mould on the ceiling in the bathroom and fruit fly s in the bar and it s a bit dated but would i stay there again

there was no heating in our room a 3 bar halogen heater was provided but only 1 bar was working this was changed for 1 with 3 bars after

the internal bar closed too early. in from a long travel day and was hoping for a cocktail.

how refreshing to walk in, have an easy check-in then relax a few minutes at the bar with a pint to end a rotten day

the indian

bar staff/waiters were outstanding nothing is too much trouble, extremely attentive, polite, quick

ologies i didn't remember name) bar server who was so polite and smiling and remembered my drinks orders with ease

the lady behind the bar was very polite and helpful when collecting keys etc

cute and the bar down straits had a lovely dog to cuddle

really quiet and i liked the bar too

the beer was good and the food in the bar was really really good - i was not expecting indian and lebanese food of that standard cooked

tha beds very comfy and the girl behind the bar very nice and pretty

which is what we used to get to emirates stadium, great friendly staff, nice atmosphere in the bar and we had a nice cooked breakfast in the morning, beds were super comfy and the room and

sure if other people not staying at the hotel had used the parking that day with there being a bar next to the hotel and it being a weekend, but had to park quite far away when coming back to

we bought coffee and hot chocolate from the bar and the price was amazing for

slightly noisy when lots of children were in , in the dining area and bar area

drinks in bar reasonable prices for london area

i had a drink in the bar as i arrived late, and again staff was friendly

tea coffee bar rooms clean spacious

location. price. bar and restaurant.

amazing front office the bar the connectivity the room

the bar was minimal, but perfect after a busy day commuting on a plane about europe

the hotel has its own bar and restaurant areas

restaurant and bar very nice too

great location, spacious and comfortable rooms. great bar and restaurant.

very comfy bed. food in bar excellent. very good experience

great location for airport nice bar and transport provided

food in the bar was too expensive for what it was. drinks were expensive too.

the bar area was pleasant and the restaurant food on offer varied but in both we found the staff to be

lovely food in bar and restaurant, reasonable prices

had dinner on the bar food was good

food prices were far too high in the bar area

the meal in the bar wax very good

proximity to airport, comfortable public areas bar etc

i'm honest, the only thing i didn't like was not being able to order food at the bar - you can only order at your table and get an automatic 5 surcharge on top of the cost of

evening meal in restaurant a bir disappointing, will try the bar next time.

for the airport well presented friendly helpful staff good value for money francisco in the bar was

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

shame pool shuts at 7pm until 8am for under 16s

slow wifi, noisy heater in room, had to turn it off and restaurant not open on a sunday evening.

breakfast staff - 1st day given us wrong food told them read the list properly today service poor

wish we had a bath for the kids!

ar breakfast) great room, bed, service, food, pool, spa, gym)

there was no chrome cross bar in cupboard so we could not hang our cloths up

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

bar and restaurant was very chaotic, i left and ate a local pub

enjoyed drinks at the bar where it was a nice and ambient

the wait person at the bar returned my pashmina shawl to my room after i left

bistro bar with excellent food

reception and bar staff were very friendly and efficient

great bar & restaurants

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

cosy, eclectic design to the room. great bar service and welcoming staff.

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

great facilities, accommodating and welcoming bar staff

terrace and bar area and then later on the clubhouse - all lovely areas for the wedding we attended

we were told this couldn't be provided and had to be ordered from the bar which would mean an additional cost

r room rate included breakfast)

from the bar staff to the waiters and front of house staff, nothing was too much trouble

very reasonable bar prices and for food and efficient friendly staff

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

was worried it may have been noisy since there is a bar downstairs but it was not noisy at all

location, nice bar and food, really good breakfast, secure carpark handy for work vans

bar was friendly and the location was fabulous

great italian restaurant and bar with all day menu

some noisy renovations to bar area. but should be ok when completed.

lovely pool, a fabulous bar and restaurant

excellent bar and staff

was very comfortable and the hotel had a great bar and restaurant

coffee bar didn t open until 6 or 7am, which seemed a little late for being an airport hotel

food in restaurant and bar was below expectations flavours could be improved

open feel to bar n restaurant n check in area.

jacks bar and restaurant has delicious food and good selection of drinks

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

went above and beyond to make me happy and the staff in the sports bar were excellent even showing me how to save money on my

the steak in the sports bar was very average

sports bar was good value for money

dinner in sports bar was yummy, good value for money

very good sports bar and food

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

lovely balcony and minimal noise, even though bar and beer garden in close proximity

bar staff were very friendly and helpful

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

the bar staff were very friendly and helpful and we had a very tasty evening meal

a nice quite hotel for short stay before flying out to heathrow, amenities are great food at the bar was awesome

we had a drink and nachos at the bar and the lady that served us has the best customer service i've ever received

almost 4 for a small bag of crisps, 6 for a bar of caramel chocolate, total rip off

personal service at the reception an bar were exceptional

the bar is nice and the staff are helpful

the staff in the bar were very attentive and keen to please

my pint of simple lime and soda at the hotel bar cost me 5 or 6, a bit pricey for my liking.

excellent bar meal and very courteous bar/dining staff

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive given where hotel is couldn't be better if

lunch was only served at the sky bar and though very nice was super expensive for the quantity and choices

station in front of hotel/ nice bar restaurant on top floor with terrace and view on airfield/ efficient and friendly

thing was perfect the stuff really kind and helpful in bar and reception mrs maria thank you again for your

great location - great rooms with great views, comfortable beds and a great bar on the roof.

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

staff at bar

nice bar in the lobby

superb food at bar . truly lovely clean room

and comfortable rooms, bathrooms clean and tidy, reception and bar very nice, friendly

downstairs bar is so cute and the lobby has a good

cost of drinks at bar were very expensive!

we had a snack in the bar it was fabulous and the breakfast was amazing and very reasonable at 15

the cocktails at the bar and the creaky room floor upstairs

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

lounge bar could have been a little bit more upmarket however they are i'm the middle of a refurbishment

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

shared facilities are excellent but bar and breakfast not open yet

no bar lol

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

would have been nice for the bar to be open, but it has no effect on the stay we had.

the bar had an open fire which was beautiful, food was great and reasonable priced drinks

the cleaning staff and bar staff were excellent. nothing was to much trouble x

my husband loved that they had ales on the bar and i was impressed with the gin selection

checking in i mentioned to the lady at the bar stating that i had spoken to someone at the pub to have a later check out for our room and she

breakfast, good food all round, nice bar area

well stocked minibar plus good tea and coffee

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

best hotel ever. great food and bar as well. will always return when travelling to london area.

beautiful barthroom and top quality towels and bed linen

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

was a young lady in the bar called happie she was amazing with the kids and my whole family thank you

not particularly like the bar and informal seating arrangement as it was mostly used by diners leaving very limited places to

we got back after a long day, the bar was closed

the small restaurant and bar was adequate but best of all, guinness on tap and very reasonably priced

even told us to hurry to the bar before it closed at 11pm as we were checking in late

rooms are good, bar area good, modern hotel with a young vibe

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

the staff were friendly, and the bar area looked amazing

great staff...amazing bar and rooms.

bar was still open

comfortable room and bed, great bar and food staff very friendly and

there was a good bar and cafe for breakfast and snacks

rooms very modern and clean, very good value for money. bar in the hotel too

bar and vending machines if needed

the reception and bar area are both welcoming spaces

hotel bar man was wonderful and friendly

we drank in the bar which is very comfortable, special mention to the young barman who was a very courteous young

the bar air is comfortable and staff are friendly ensuring a lovely place for an evening drink

bar and restaurant staff where equally as good, lounge and restaurant area are lovely and the

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

at exceptionally busy times another bar would be good, other than that it was all perfect.

the bar food was good but a little pricey.

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

however, the bar staff looked after us all night and the food that was on offer was superb

the room, the bar the staff the location and the locals were all very welcoming

lovely bar staff

location, the bar , the food.

we had an amazing sunday lunch in the bar before we checked in

the welcoming staff, the great bar and pies, spacious and very clean room.

the location is fantastic, breakfast good , the bar and service fantstic

but must admit i didn t understand why receptionist told me bar closes at one am and it closed at 11 and was very busy

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

bit pricey at the bar but it is windsor which is expensive anyway

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

a nice lobby bar for a few drinks

lovely big rooms. very clean, as if new. loved the downstairs bar and staff all very friendly.

mini bar was empty

very central directly opposite the castle and close to all the shops and bars

close to high street. great bar downstairs. room was amazing.

we ate out, but there is food on offer, and a bar onsite

off but hotel was clean comfortably ideal location for sight seeing or a party weekend with clubs bar s restaurants all that you need in walking distance

nice outdoor area for a drink at the bar when we arrived awaiting check in

drove down into garage where the gate bar was expecting to pull a ticket or push a button there as most garages are

airy and quite large seating area in which to read etc, or enjoy the bar or a delicious mocha which i had

also we ordered from the bar menu some samosas and spring rolls

the bar in the lobby was nice

on the lovely terrace overlooking the thames to eat outside, one got only get drinks from the bar and take them out

dining and bar area very good with great views

we caught up with friends in the bar that evening and next morning we joined each other for breakfast, both excellent service

bar and restaurant are fabulous overall excellent

as well as bar /restaurant staff the hotel reception was very helpful

lovely bar & restaurant, breakfast was excellent

extra charge on bill, card only payments. gentlemen serving in the bar needs a personality

vibe of the hotel and bar area, we attended an event at cowarth park in the evening so came back after and had a drink in

beautiful grounds and lovely bar for guests.

the bar feels a bit stuffy

wasnt a restaurant and bar as stated

and bar not open

restaurant, but no bar for just a drink.

the indian and bar next door location good

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

staff really friendly and helpful. nice bar and food was good. really enjoyed the breakfast.

bit of noise from the downstairs bar but doesnt go too late and ear plugs provided resolved any need to sleep before 11pm

internet in the bar is good

it is a comfortable boutique inn with a nice bar that attracts tourists and locals and is in a quiet location

it's above a bar so it will get noisy, but wear earplugs

i haven't gotten to know the staff but the people behind the bar seem nice

(slanted) the breakfast was very nice and the icing on the cake was parking at the hotel will definitely return (*)enthusiasm in the morning having a little whistle to her self every morning lol food was amazing breakfast fantastic will definitely come back thanks for a lovely stay (*) the staff were welcoming and friendly, there s a car park, free wifi and an excellent breakfast was included (+) it was a great price and i would highly recommend that period breakfast was amazing (*) they gave so much information and the next day breakfast was divine (*) great price and great breakfast, slept so well and a balcony (+)room was excellent, the meal we had was delicious, recommend the burgers, and a top breakfast (*) breakfast very good and plenty of (*) breakfast was relaxed and freshly cooked (*) i love the fact that the pub is downstairs for a quick bite or drink as well as breakfast in the morning

christopher bar & grill was very pleasant

gave us two free drinks in the bar when we arrived

we were very lucky to be given a room upgrade and a free drink in the bar on arrival

great relaxing bar area

the bar in the main building is stunning, full of character and charm

food was well presented and nicely cooked despite chef being on holiday the lady was managing bar and food herself while another lady did the rooms

young woman working in the bar when i arrived and who was there throughout my stay was absolutely wonderful

food,staff , room and bar restaurant were all lovely

accommodating over the phone on site staff very friendly and helpful lovely food from the bar restaurant an overall 10 out of 10

friendly staff was expecting more noise from the bar garden to be honest but never heard a thing

with help from one of the friendliest bar staff i ve had the pleasure to meet, i chose mussels for starters and steak for the main

cabins are upstairs there s food in the bar right to canal

we loved the bar and restaurant which meant we were able to eat out

cabins within bar and restaurant setting beside the canal , air con unit in the room which was needed , always a

the bar closed to early