clean, bar and friendly staff

the restaurant and bar seem to be a separately run business, but it was great

extremely polite and helpful staff. comfortable and spacious room. pleasant bar area.

the mini bar fridge had some food leftovers from previous guests

room was spacious and the bed comfortable, the restaurant had a good choice and the bar was nicely laid out

however, the bar staff looked after us all night and the food that was on offer was superb

the bar food was good but a little pricey.

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

at exceptionally busy times another bar would be good, other than that it was all perfect.

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

best hotel ever. great food and bar as well. will always return when travelling to london area.

the only thing i was a little upset about was the bar either downstairs or next door played the music far too loud between 7pm to 11pm which made it

well stocked minibar plus good tea and coffee

a lovely place to stay highly recommended we definitely stay again but wish there was a drinks bar

no bar for a drink

the small bar was cosy and well stocked

us and an impatient man clamouring for his beer glass to be refilled plus another waiting bar

room was clean and comfortable, little bar for a quick late night drink, friendly staff

the bar and restaurant were excellent great food and great friendly company

room was clean and well presented bed was very comfortable great off street car park at the rear bar staff very friendly and was greeted with a warm welcome from tony the

good value for money, friendly service, ideal location, comfortable clean en suite room, parking, bar and adjoining restaurant, towels and coffee making facilities, ideal for my stay and will

bar area could do with a lick of paint but it s not untidy and almost adds to its charm in a way

into the bar was daunting at first, but i think that s being reviewed

lounge bar could have been a little bit more upmarket however they are i'm the middle of a refurbishment

size of rooms and the bar was great

cost of drinks at bar were very expensive!

this was inconvenient but not a bar to access during our visit

the cocktails at the bar and the creaky room floor upstairs

bar was friendly and the location was fabulous

they welcomed us at our late night arrival and their bar was open even later

very reasonable bar prices and for food and efficient friendly staff

was worried it may have been noisy since there is a bar downstairs but it was not noisy at all

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

comfortable bar area, good food and within easy walking distance to our evening venue

clean, tidy and the food served in the bar was excellent

thing they could improve is a note as you enter, is you need to move further round the bar to see any

bar was very pleasent and staff behind the bar were very friendly

food from the bar was superb

most importantly, my dog was welcome in the bar by everybody from staff to other customers

building, nice clean rooms, friendly staff, nice bar and restaurant

the night, the restaurant was fully booked, but we were given the bar menu

nice room convenient restaurant and bar nice and quiet

a little noisy as our room was above the bar but once the pub closed it was quiet.

everyone in the bar

they were so nice! the food in the bar was really good. make sure to meet albie the dog!

friendly staff which made us feel welcome and a lovely bar which was very nice to relax and enjoy a drink in on the evening and the food was very nice

great location staff brilliant bar very nice

bar was also warm and friendly, a true local hub

having to. leave the bar and go outside to get to my room

really quiet and i liked the bar too

tha beds very comfy and the girl behind the bar very nice and pretty

the lady behind the bar was very polite and helpful when collecting keys etc

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

could keep their bar stocked up

tom and david in the bar and restaurant very dilligent

this was such a lovely touch, as was the chocolate bar that was left for him too

the staff were nice and the location was great. lovely sitting outside in the bar area.

there are two dining options one more formal, the other bar menu

the bar snacks

had a meal in the bar area and the food was excellent

lovely bar area to relax with friends

was made very welcome at the hotel and the food and bar manager went out of his way to

we had contact with were great especially the 2

there was a celebration in the bar but it didn't bother us, just added to a great evening

the bar is busy, the noise can be a bit much as everyone is talking loudly

lovely clean bar & restaurant with very good staff

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

everything you need for your comfort was provided, coffee machine, snacks and mini bar

the restaurant food is superb, and the bar is

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

didn't take anything, honestly :)

a mini bar and snacks obviously to buy

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

wish we had a bath for the kids!

rooms were good size and breakfast was excellent. and the pool was great for the kids.

the spa area was really nice and clean this is a perfect getaway for couples or families or even for

ceiling of the swimming pool could do with some attention but that is being really picky.

there was a lovely atmosphere in the bar and restaurant and the food was excellent

room was very modern and comfortable and the bar was welcoming and cosy

apart from bar being shut

bar, restaurant and room exuded class and style

we didn't get to taste the bar but had an array of items in the room that we could purchase

may be less noise in the bar area.

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

the mini bar was very well stocked

are fab, rooms great and the bar/restaurant was lovely with a large beer garden and plenty of parking

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

bar and restaurant very nice and the food was

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

the room was lovely and really nice having snacks and a mini bar but very pricey.

limited choice for bar snacks and prices very high

location, horses roaming in the fields, security gate to get into the hotel, loads of parking, bar and restaurant, lovely staff, 24hour reception

inside, there was a bar which served food and a restaurant which has the same menu as the bar plus a 3 course buffet

room quite small. bar prices expensive

unfortunately the bar and restaurant were closed but apart from that facilities were excellent

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

the bar staff were very friendly and helpful and we had a very tasty evening meal

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

bar staff were very friendly and helpful

the bar area was full of character and the food tasty and portions very large

bar area very cosy to enjoy a nice drink and some chippies

could eat that club

very comfortable beds nice bar pleasant decor

toiletries and great hospitality tray

the bar prices 30 a bottle of wine is too extreme

food in bar very good

lovely atmosphere in the bar

the bar staff were first class we will be returning hopefully in september

lovely lady behind bar was so friendly and helpful

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

were very friendly, bar was lovely and cosy,room was really good , bed was comfortable, brekfast was excellent,

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

nice hotel, loved the restaurant / bar and the large room. good breakfast too

nice atmosphere in hotel and lovely restaurant and bar which served coffee, food, and alcohol

the main bar reception was decored to perfection

the bar and restuarant area was very pleasant

being quiet the bar area was being used not the dinning room this was not a problem

no staff interaction, just given key across the bar and found our own way to room via external fire exit

people eating in the bar area gave it an unwanted smell when trying to relax with a

the bar closes early

room and cleanliness were amazing - lovely room and bar very impressive would recommend and will stay

great from when we arrived to when we left always on hand if we needed anything, the food and the bar area was great

staff were so friendly! lovely bar and breakfast.

good mannered professional staff and polite helpful and ya all round brilliant goodness nice bar extremely good

staff were friendly and courteous food was good and bar area

lack of seating in the safari hotel bar side

down fall was the wait for food in the safari bar & grill, over an hour and it wasn t busy, ended having to ask 2 different staff members as

arrived at 5,they said it was a maintenance problem, we were given free drinks and waited in the bar over looking the safari park, our room was good no problem apart from an odd smell, bed so

the setting in the temple bar with the fish tank and ants along the wall made it really outstanding for the kids

started with a swim and also in the jacuzzi and then had an evening meal and a drink in the bar area

a refurb as that s looking a little tired staff are very friendly and super efficient hotel bar staff were always the best so so efficient and chatty food in the restaurant could be better in

took a long time to be served drinks in the bar as i think there was only 1 person making

great facilities, accommodating and welcoming bar staff

r room rate included breakfast)

from the bar staff to the waiters and front of house staff, nothing was too much trouble

for our needs staff really helpful and friendly super comfortable beds a welcome drink in the bar on

we loved the bar and restaurant

he whispering angle bar) however the one thing that lets you down is the terrace

location staff spacious rooms very good breakfasts terrace bar beside the thames

plus good service from bar and restaurant staff

convenient bar downstairs serving lovely food and drinks

excellent wifi

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

good selection of wines and ales which were well kept by the bar team

the bar is very comfortable

lovely meals and bar area

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

the pub itself is beautiful with a great restaurant and cosy bar space

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

but worth noting we stayed on a night when a christmas party was being held in the bar area and so there was a lot of noise until about 1am

night bar also comes handy for saturday night

were on a night out in the bar downstairs, so perfect location for our trip

from bar on friday night, we were on 2nd floor, but actually didn t disturb us too much, we still

was absolutely exceptional, very welcoming and warm reception, excellent bar staff including the main portuguese gentleman felipe who was a character

staff very polite and pleasant .meal in the bar was delicious. barman very friendly and chatty.

able to use the bar when we arrived because of a wedding and second bar not open and not allowed in lower bar in

our dog was welcome in the bar and outside terrace and the flood served was delicious

bar was open late on friday, so it was nice to come back from an evening out and have a nightcap

lovely hotel, facilities, location and staff. great food, bar and service

price at the bar was seriously expensive 9 for a single vodka and lemonade 25 for a breakfast

bed was great, bar reasonable, nice grounds, helpful staff, breakfast ok

wish the bar had more of an atmosphere like light music acoustic maybe?

service and staff were great! did in and bar were great. location is wonderful.

to close the bar early so our group couldn t get a drink - this was then rectified as somebody came over and

that the bar service was a little slow

very friendly and helpful from eleonor on reception through to mary and tessa in the bar and restaurant

and welcoming, beautiful decor and furnishings in reception, bar and restaurant

bar and restaurant staff attentive

nice vibe at the bar area and friendly staff

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

the lovely magda on the bar was so kind to my son, teddy

helpful staff at reception, bar and restaurant

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

excellent standard of food and drink and lovely ambience in bar and restaurant

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us a droning sound in our room

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas or coffee, you must get of the premises asap

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

really welcoming friendly service nice little bar area. breakfast was lovely.

service or lack of in bar area

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

quiet in the bar a restaurant

bar and reateraunt attached

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

i was worried about the noise from the bar but the room being on the top floor was very quiet

hotel restaurant and bar areas all to the highest standard in cleanliness breakfast excellent evening dining excellent

the food was delicious and the bar drinks were excellent

excellent location, staff and outside bar area. room was cosy and clean

breakfast, served in the bar was very good

welcoming, clean, happy pleasant helpful staff, great bar and restaurant and location.

the staff at the front desk, bar and restaurant are so lovely and happy to help, housekeeping staff were really friendly and the

the 2 young staff serving at the bar and karen looked after my drinks and orders

tv screen in hotel bar to watch the rugby would have been good but local pub sufficed!

breakfast bar service

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

restaurant and bar area, comfortable rooms with lovely housekeeping staff

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

staff allowed us late check out as our flight was delayed

it was lovely! from the room to the bar to the breakfast facilities

great location for our stay and lovely and clean, nice bar area and lovely staff

nice bar area, lovely breakfast

the reception and bar area is spacious with lots of seating to meet friends

contains a nice bar and the main eating area

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

lovely atmosphere in the bar area

lots of restaurants and bars nearby on the river front

the bar staff make mean smoothies and the breakfast was hot and fresh

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

however, the bar was fully stocked and we would have felt comfortable calling up if anything else was wanted

at the hotel rooms are lovely warm and very clean and most have great views of the grounds the bar is clean and freindly with value prices we arrived early which was not eney problems just left

no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

restaurant and bar far superior to any other hotel in the area at this price

breakfast is great and nice and relaxing gardens and bar area

international rugby teams stay regularly to train prior to international matches and the bar area is full of photos of past sporting greats who have stayed here including bjorn borg and

beautiful room and hotel! great breakfast and great bar too.

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

watching the river with a bottle of red and lovely bar snacks

the bar and breakfast area are beautifully decorated and the room was wonderful

lovely view through bar window

very cosy room. friendly staff. nice bar area. great breakfast.

proximity to gatwick, comfortable, friendly, lively bar and restaurant

sat down in the bar, we noticed for 30-45 minutes the tables was full

complete refurb on the rooms, bar and restaurant

beautifully appointed and decorated rooms and wonderful staff. great bar and restaurant too!

cocktails were also lovely in the bar area

the only slight criticism i would have would be perhaps more bar staff on, on busy periods, people at the bar were taking up to 15 minutes to get served,

lovely clean modern rooms and lovely little bar and restaurant

it was ricardos 4th day as new manager and everything was perfect from dining to bar service

in the bar was excellent

lovely bar area sat in front

the bar staff super efficient

drinks in bar quite expensivelovel

having said that, staff are always wonderfully pleasant and it's still a joy to sit in the bar with my labrador and

inside bar area was lacking, mostly restaurant eating

st importantly) and the rooms are just top notch

i was very impressed by the bar & restaurant facilities at first sight and definitely wasn't disappointed when we had our

the fireplace in the bar is a great place to sit in front of when chilly

amazing bar / restaurant, great food, amazing staff

staff were very friendly and accommodating; those greeting at reception, serving at the bar and in the morning at breakfast really gave the stay an extra special touch

in my room when i arrived and a can of sparkling devon waterud83dude42 all clean great staff in bar and restaurant food

nice bar and and restaurant

cost of bar drinks and crisps

restaurant was a little pricey for me, but i enjoyed a drink at the bar where the friendly barman helped me with my selection of gin

the honest bar room was very quirky and the baby loved the lights

excellent bar and the garden was lovely to sit out in to enjoy a drink

the honesty bar is awesome and really shows the values of the hotel

had a lovely bar as well

we stayed here following my partners pass off parade and it was a short drive from the barracks, we skipped breakfast but the dining room looked like a lovely setting with patio doors

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

all the others at the hilton at the bar and the server made my experience, almost enjoyable

staff, especially the bar staff, cranio , gabriella and costas

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

it would have been nice if there was still a bar open for service

i did not like but would be nice to have another bar as the bar is off the front entrance

even the bar tender was friendly and made us custom cocktails

the bar has a great atmosphere and amazing cocktails

beautiful we unfortunately didn t get to use the spa only due to limited time we had but the bar and restaurant was exceptional

the long bar they did not have magnums of whispering angel, which we were drinking in the

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

great breakfast, comfy bed,location to airport terminal, great bar and restaurant.

restaurant and bar options

the whole place was gorgeous, bar and restaurant available, reasonably priced, comfortable beds

the food was good in both restaurants and we enjoyed the bar in the evening

bar food was ridiculously expensive

lovely reception area , bar and restaurant

the people were great, the room perfect to our needs and the bar was great.

bar staff were friendly and polite and food was plentiful and delicious

there was a very nice bar open late in the lobby for a drink before bed

and maciek who were so kind and to the young man from portugal who made our evening in the bar such fun

setting is stunning and space to have a social atmosphere in the bar and privacy of the morning room for a quiet coffee in the morning before walking around the

staff at the bar is not well organized compared to the receptionists and restaurant staff

the toilets were as far away from the bar as a wetherspoons. ud83dude01

the bar could be a bigger area, it was a bit crowded and not that inviting.

great restaurant and bar area, cosy space to relax

the bar does get busy which also has seating outside but we didn't hear any noise from our room

the bar was comfy although we didn't eat here the food looked nice

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

very friendly bar staff and helpful

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

late night music in bar below

the food and bar staff are

couldn t use the bar as there were private bookings all evening

no soap in room and empty shower gel. bar was not open monday eve.

room at a really good rate , no criticism but bar closed at 10:45 and the shower was defective but the value for money

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

bar on the first floor is hidden away and is a fabulous place with super friendly team, incredible

staff in the bar very friendly & attentive

had restaurant food in the bar as it was very comfortable; excellent meal and reasonable value for money

we stayed in room 1 which was a few steps up from the bar and was clean and welcoming and we enjoyed a very restful quiet night

marius and jess at bar were always friendly and helpful

the real ales were great, bar atmosphere great, food was out of this

30 minutes to get a key, standing at the bar with my suitcase

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

bar and courtyard for dinner and beers

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

bar and restaurant was very chaotic, i left and ate a local pub

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

there was no chrome cross bar in cupboard so we could not hang our cloths up

everything was excellent