was made very welcome at the hotel and the food and bar manager went out of his way to

turday morning & evening) that also worked the bar at the same time

had beef sarnies) are exceptional

had a meal in the bar area and the food was excellent

food in the bar and in the restaurant couldn't be faulted

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

room service was only 4 charge

the staff were amazing with my kids

m) for making our family birthday celebration so unique and special

the gym, pool, sauna

we had a snack in the bar it was fabulous and the breakfast was amazing and very reasonable at 15

the cocktails at the bar and the creaky room floor upstairs

cost of drinks at bar were very expensive!

this was inconvenient but not a bar to access during our visit

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

the staff at the reception and the bar were very polite and friendly.

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

was worried it may have been noisy since there is a bar downstairs but it was not noisy at all

very reasonable bar prices and for food and efficient friendly staff

bar was friendly and the location was fabulous

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

the bar staff were very friendly and helpful and we had a very tasty evening meal

the bar area was full of character and the food tasty and portions very large

bar staff were very friendly and helpful

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

cosy, eclectic design to the room. great bar service and welcoming staff.

were very friendly, bar was lovely and cosy,room was really good , bed was comfortable, brekfast was excellent,

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

we sat by the fire in the bar and enjoyed the relaxing atmosphere

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

beautiful barthroom and top quality towels and bed linen

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

location, rooms, bar and food all great

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

bar and restaurant very nice and the food was

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

the room was lovely and really nice having snacks and a mini bar but very pricey.

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

really quiet and i liked the bar too

the lady behind the bar was very polite and helpful when collecting keys etc

having to. leave the bar and go outside to get to my room

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

tha beds very comfy and the girl behind the bar very nice and pretty

bar area very cosy to enjoy a nice drink and some chippies

the bar prices 30 a bottle of wine is too extreme

could eat that club

very nice room. nice outside bar area and very pleasant staff.

very comfortable beds nice bar pleasant decor

decided to eat in the pub downstairs before going out that evening, it was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

lovely atmosphere in the bar

food in bar very good

bar very comfy with the staff really helpful and pleasant

the bar and restaurant were excellent great food and great friendly company

bar area could do with a lick of paint but it s not untidy and almost adds to its charm in a way

good value for money, friendly service, ideal location, comfortable clean en suite room, parking, bar and adjoining restaurant, towels and coffee making facilities, ideal for my stay and will

comfortable beds and good bar and thai restaurant on site

into the bar was daunting at first, but i think that s being reviewed

no staff interaction, just given key across the bar and found our own way to room via external fire exit

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

the bar food was good but a little pricey.

however, the bar staff looked after us all night and the food that was on offer was superb

at exceptionally busy times another bar would be good, other than that it was all perfect.

there was a celebration in the bar but it didn't bother us, just added to a great evening

the bar is busy, the noise can be a bit much as everyone is talking loudly

lovely clean bar & restaurant with very good staff

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

everything you need for your comfort was provided, coffee machine, snacks and mini bar

the restaurant food is superb, and the bar is

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

didn't take anything, honestly :)

a mini bar and snacks obviously to buy

the restaurant and bar seem to be a separately run business, but it was great

is very pleasant to stay in a hotel where all staff bar none anre happy, contientious and helpfull

the mini bar fridge had some food leftovers from previous guests

clean, bar and friendly staff

friendly and competent staff from check-in to bar to breakfast

convenient bar downstairs serving lovely food and drinks

excellent wifi

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

helpful staff at reception, bar and restaurant

the lovely magda on the bar was so kind to my son, teddy

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

nice vibe at the bar area and friendly staff

service or lack of in bar area

bar and reateraunt attached

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

really welcoming friendly service nice little bar area. breakfast was lovely.

the breakfast bar had a good selection, also a good selection of cooked food on offer, breakfast was lovely

hotel restaurant and bar areas all to the highest standard in cleanliness breakfast excellent evening dining excellent

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

the food was delicious and the bar drinks were excellent

excellent location, staff and outside bar area. room was cosy and clean

great bar and restaurant/food

i was worried it might be noisy being above a bar but it wasn't at all

the bar and restaurant downstairs are great

bar was very pleasent and staff behind the bar were very friendly

food from the bar was superb

pub and a good place to stay, bar staff were friendly and helpful didn't try the food but looked very

there was a lovely atmosphere in the bar and restaurant and the food was excellent

i had a great meal and few drinks in the bar and wishes it was my local

by the time i got to the bar about 2 minutes later there was a glass of cider waiting for me

the place had a lovely ambiance, and the girl behind the bar who served us drinks and our breakfast was very friendly

room was very modern and comfortable and the bar was welcoming and cosy

location staff spacious rooms very good breakfasts terrace bar beside the thames

we loved the bar and restaurant

was wonderful inside the hotel and on the outside area where bar is

wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

plus good service from bar and restaurant staff

terrace and bar area and then later on the clubhouse - all lovely areas for the wedding we attended

great facilities, accommodating and welcoming bar staff

r room rate included breakfast)

took a long time to be served drinks in the bar as i think there was only 1 person making

we were told this couldn't be provided and had to be ordered from the bar which would mean an additional cost

it would have been nice if there was still a bar open for service

staff, especially the bar staff, cranio , gabriella and costas

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

all the others at the hilton at the bar and the server made my experience, almost enjoyable

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

the whole place was gorgeous, bar and restaurant available, reasonably priced, comfortable beds

the food was good in both restaurants and we enjoyed the bar in the evening

great breakfast, comfy bed,location to airport terminal, great bar and restaurant.

excellent bar with wine and champagne at reasonable prices

the people were great, the room perfect to our needs and the bar was great.

prices in the bar and restaurant is pricey but also with prestige

bar staff were friendly and polite and food was plentiful and delicious

dinner in the destination bar was lovely plus breakfast in restaurant very good

lovely reception area , bar and restaurant

may be less noise in the bar area.

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

the mini bar was very well stocked

we didn't get to taste the bar but had an array of items in the room that we could purchase

we struggled at first to connect to wifi in restaurant but front of house staff doubled up as it desk support, sorted out the firewalls

late night music in bar below

the food and bar staff are

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

that the bar is shut early but that s covid for you

breakfast bar service

restaurant and bar area, comfortable rooms with lovely housekeeping staff

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

issues staying logged into wifi

there was no chrome cross bar in cupboard so we could not hang our cloths up

ar breakfast) great room, bed, service, food, pool, spa, gym)

everything was excellent

bar and restaurant was very chaotic, i left and ate a local pub

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

lovely clean modern rooms and lovely little bar and restaurant

expensive bar

cocktails were also lovely in the bar area

the only slight criticism i would have would be perhaps more bar staff on, on busy periods, people at the bar were taking up to 15 minutes to get served,

fabulous bar and restaurant and service was excellent

bar staff friendly

coffee bar didn t open until 6 or 7am, which seemed a little late for being an airport hotel

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

were friendly, nice room and very quiet, firm beds, nice bar area, complementary massage and drink if you wanted

food in restaurant and bar was below expectations flavours could be improved

the rooms are very convenient and the bar upstairs has great views over the runway

the runway bar was fantastic with views of aircraft taking off and landing

we ate in the bar and the food was excellent

the runway bar on the 14th floor was great too

of course would recommed the runway bar for the great views of the planes landing and taking off while sipping your favourite

the 2 young staff serving at the bar and karen looked after my drinks and orders

bar had a great atmosphere, location was perfect

being a pub/hotel, the bar ran out of several key ingredients for a cocktail, which was disappointing as this was for the

for an evening meal it seemed that staff were under pressure a there was only two working busy bar and restaurant

the staff at the front desk, bar and restaurant are so lovely and happy to help, housekeeping staff were really friendly and the

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

bar and courtyard for dinner and beers

30 minutes to get a key, standing at the bar with my suitcase

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

great restaurant and bar area, cosy space to relax

coffee selection and mini bar is great

good bar and

breakfast is great and nice and relaxing gardens and bar area

no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

great location and the bar prices were very reasonable

restaurant and bar far superior to any other hotel in the area at this price

the staff in the restaurant and bar were also amazing, always friendly, attentive, and positive

were on a night out in the bar downstairs, so perfect location for our trip

but worth noting we stayed on a night when a christmas party was being held in the bar area and so there was a lot of noise until about 1am

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

very clean , great location and nice bar downstairs.

room was clean and comfortable, little bar for a quick late night drink, friendly staff

us and an impatient man clamouring for his beer glass to be refilled plus another waiting bar

no bar for a drink

the small bar was cosy and well stocked

small bar at reception, a pint of ale was much appreciated

tom and david in the bar and restaurant very dilligent

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

there are two dining options one more formal, the other bar menu

could keep their bar stocked up

we looked at the menu in the bar whilst waiting for dinner and when we were in the restaurant - the menu was entirely different

for the airport well presented friendly helpful staff good value for money francisco in the bar was

mpared to america

the meal in the bar wax very good

proximity to airport, comfortable public areas bar etc

she also informed us we could eat in the bar since we didn t want to go to the restaurant where we had a delicious dinner of fish and

lovely atmosphere in the bar area

lots of restaurants and bars nearby on the river front

the bar staff make mean smoothies and the breakfast was hot and fresh

the harper s bazaar bar looks worth visiting once music is back on

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

dinner in sports bar was yummy, good value for money

sports bar was good value for money

very good sports bar and food

the steak in the sports bar was very average

pool bar closed at time of visit

was very comfortable and the hotel had a great bar and restaurant

excellent bar and staff

the bar and food facilities were excellent

some noisy renovations to bar area. but should be ok when completed.

great italian restaurant and bar with all day menu

nice bar in the lobby

superb food at bar . truly lovely clean room

and comfortable rooms, bathrooms clean and tidy, reception and bar very nice, friendly

food in bar downstairs was delicious

staff at bar

the bar serves delicious snacks and drinks too

reception and bar staff were very friendly and efficient

the wait person at the bar returned my pashmina shawl to my room after i left

great bar & restaurants

proximity to heathrow. room comfort. bar food

excellent bar meal and very courteous bar/dining staff

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive given where hotel is couldn't be better if

everything and all staff members. good bar and food also.

the staff in the bar were very attentive and keen to please

wifi, bar facilities, flight information, central location.

location. price. bar and restaurant.

bar was good

i had a drink in the bar as i arrived late, and again staff was friendly

staff, nice atmosphere in the bar and restaurant, clean beds and towels

amazing front office the bar the connectivity the room

a reasonable choice of food/drink options in several bar/lounge and restaurant areas with the roof bar offering a great view of the airport

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

the sky bar does great food

great location - great rooms with great views, comfortable beds and a great bar on the roof.

the location is perfect for an overnight stay before taking a flight, the bar and sky bar make it feel like you've already started your holiday in a special hotel the rooms

no bar in the room and no coffee or tea making facilities

only thing to comment on is that there was no shampoo / shower gel in the shower, but hey had bar soap

downstairs bar is too plain, need lots of options in food and drink.

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

staff were attentive and welcoming and the bar set up was good

reception, bar and restaurant staff were exceptional, great fun,wanting to give us a great experience

arrived at 5,they said it was a maintenance problem, we were given free drinks and waited in the bar over looking the safari park, our room was good no problem apart from an odd smell, bed so

lack of seating in the safari hotel bar side

down fall was the wait for food in the safari bar & grill, over an hour and it wasn t busy, ended having to ask 2 different staff members as

really nice meal in the zafari bar & grill, very well looked after

there was a good bar and cafe for breakfast and snacks

there is a bar that works till 10 pm, also they had instant coffee and tea in the room, no fridge

rooms very modern and clean, very good value for money. bar in the hotel too

comfortable room and bed, great bar and food staff very friendly and

bar was still open

location so easy to get to heathrow beds really comfortable lovely shower bar and restaurant great and reasonable prices upgrade room and you get 2 free drink vouchers and

i also have high accolades for the bar and dining room staff they made sure that i was taken care of while dining, checking numerous

how refreshing to walk in, have an easy check-in then relax a few minutes at the bar with a pint to end a rotten day

bar staff/waiters were outstanding nothing is too much trouble, extremely attentive, polite, quick

the indian

restaurant and bar service was great and food tasty

view of the runway was amazing. sports bar was very comfortable with friendly staff.

bar area was too noisy resembling a children's playroom at times

great breakfast and lovely bar and food area within the hotel

why people stay there is to catch a flight early next day, it would be nice to have a snack bar or food during early hours

the neighboring hotel had a good bar and restaurant

in holiday inn bar which is affiliated to the hotel are way too high - as much as it is london these prices need

close to airport and good restaurant, bar and outstanding breakfast!

only downside is the restaurant and bar are next door, you have to go outside and to holiday inn

you do have to step up 6-8 inches into the shower which was weird but there was a grip bar for safety

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

rooms are good, bar area good, modern hotel with a young vibe

great staff...amazing bar and rooms.

the staff were friendly, and the bar area looked amazing

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

food prices were far too high in the bar area

food in the bar was too expensive for what it was. drinks were expensive too.

the bar area was pleasant and the restaurant food on offer varied but in both we found the staff to be

it has a restaurant on property and a bar which both were excellent

prices of food and beverages in the bar are expensive.

closed to the public as there were xmas parties as that was one reason i booked the hotel but the bar did serve food and off of the same menu so it all worked out ok

great location, spacious and comfortable rooms. great bar and restaurant.

restaurant and bar very nice too

the hotel has its own bar and restaurant areas

very comfy bed. food in bar excellent. very good experience

we ate in the bar a couple of times and the food was good and reasonably priced, given the location

the restaurant and bar area had a great atmosphere, ideal for relaxing before or after a match

the new bar refurb seems to be taking a long time and access to the health club seems to be restricted to

all bar and catering staff excellent ud83dudc4d

the bar was under renovation at the time, but excited to see the finish results next time.

easy location to find. bar and quiet place to relax at entrance. helpful staff

the bar closing earlier than midnight

the location, the bar and restaurant, the very friendly and helpful staff and the room had everything you needed plus

loved the empty fridge instead of a mini bar as i had to refrigerate food overnight

location to london heathrow airport, staff was welcoming and really liked having the hotel bar and restaurant on site

most importantly, my dog was welcome in the bar by everybody from staff to other customers

nice room convenient restaurant and bar nice and quiet

the night, the restaurant was fully booked, but we were given the bar menu

building, nice clean rooms, friendly staff, nice bar and restaurant

a little noisy as our room was above the bar but once the pub closed it was quiet.

lovely hidden gem with a bar downstairs to relax highly recommended

location, breakfast and bar were great

small bar downstairs for that evening drink which also doubles as the breakfast area

micheal on the reception is wonderful he carried all our bags and him and alex opened the bar late for us

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

also enjoyed the outstanding service from the 2 guys manning the lobby bar who were very accommodating when we ordered a pizza out of service hours

waiter staff gurpreet in sport bar restaurant, food, bed and prices

great location nice bar and food

nice pub, restaurant, snack bar and lounge area to relax before your flight

up on the bar terrace was amazing seeing the planes take off

the bed was comfy, staff were friendly especially the bar staff..

food was great in the bar area

convenient to underground and airport. good bar food.

bar and restaurant all good and it was only 30 minute walk to twickenham and only 3 minute walk

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud83dude3b cocktails were 10/10 there

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

the fireplace in the bar is a great place to sit in front of when chilly

lack of decent bar area as mostly restaurant but lovely outside

i was very impressed by the bar & restaurant facilities at first sight and definitely wasn't disappointed when we had our

hotel, restaurant and bar are good value

inside bar area was lacking, mostly restaurant eating

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

the bar and breakfast area are beautifully decorated and the room was wonderful

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

watching the river with a bottle of red and lovely bar snacks

beautiful room and hotel! great breakfast and great bar too.

aff and patrons) are friendly, chatty and welcoming

bar staff were so friendly

was a nice 5 bar internet wifi but no one knew the password to it

friendly staff which made us feel welcome and a lovely bar which was very nice to relax and enjoy a drink in on the evening and the food was very nice

they were so nice! the food in the bar was really good. make sure to meet albie the dog!

i like the bar area and i like the restaurant. i thought it was lovely.

we ate in the bar and the food was good

restaurant was closed, but the bar meal was delicious, and very well presented

good choice of restaurant or bar food

staff were accommodating and did manage to find me a room and check in early for which they also waived the early check in charge, all of which was much appreciated

staff were so friendly! lovely bar and breakfast.

great from when we arrived to when we left always on hand if we needed anything, the food and the bar area was great

the bar wasn t well stocked

nachos at the bar was very good

clean, comfy beds, on site parking and nice reception and bar area