woman who was behind the bar greeted us, and showed us to the room and was there in the morning

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

were very friendly, bar was lovely and cosy,room was really good , bed was comfortable, brekfast was excellent,

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

the bar area was full of character and the food tasty and portions very large

the bar staff were very friendly and helpful and we had a very tasty evening meal

lovely balcony and minimal noise, even though bar and beer garden in close proximity

bar staff were very friendly and helpful

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

clean comfortable facilities, wonderful staff, great gym and leisure centre, great bar

the spa facilities

, breakfast was ace what a choice, for such a large hotel it was very quite

place is so nice and clean with a nice pool

convenient bar downstairs serving lovely food and drinks

excellent wifi

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

was made very welcome at the hotel and the food and bar manager went out of his way to

we had contact with were great especially the 2

excellent especially the receptionist who checked us in and looked after us at the bar on

had a meal in the bar area and the food was excellent

turday morning & evening) that also worked the bar at the same time

nice hotel and great proximity to the airport. good bar and restaurant onsite

all the others at the hilton at the bar and the server made my experience, almost enjoyable

staff, especially the bar staff, cranio , gabriella and costas

need a vending machine for soft drinks at night but the mini bar was helpful

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

the people were great, the room perfect to our needs and the bar was great.

the bar was very limited with choice of drinks

bar staff were friendly and polite and food was plentiful and delicious

dinner in the destination bar was lovely plus breakfast in restaurant very good

there was a very nice bar open late in the lobby for a drink before bed

excellent bar with wine and champagne at reasonable prices

great breakfast, comfy bed,location to airport terminal, great bar and restaurant.

the food was good in both restaurants and we enjoyed the bar in the evening

the whole place was gorgeous, bar and restaurant available, reasonably priced, comfortable beds

the food prices in the bar seemed rather excessive.

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

the cocktails at the bar and the creaky room floor upstairs

this was inconvenient but not a bar to access during our visit

couldn t sleep because drank people coming back from the bar kept waking me up

lounge bar could have been a little bit more upmarket however they are i'm the middle of a refurbishment

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

there was no chrome cross bar in cupboard so we could not hang our cloths up

bar and restaurant was very chaotic, i left and ate a local pub

ar breakfast) great room, bed, service, food, pool, spa, gym)

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

was wonderful inside the hotel and on the outside area where bar is

he whispering angle bar) however the one thing that lets you down is the terrace

location staff spacious rooms very good breakfasts terrace bar beside the thames

wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

we loved the bar and restaurant

very reasonable bar prices and for food and efficient friendly staff

location, nice bar and food, really good breakfast, secure carpark handy for work vans

they welcomed us at our late night arrival and their bar was open even later

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

the staff at the reception and the bar were very polite and friendly.

the restaurant and bar area were nice to relax in upon our return

jacks bar and restaurant has delicious food and good selection of drinks

were friendly, nice room and very quiet, firm beds, nice bar area, complementary massage and drink if you wanted

bar staff friendly

coffee bar didn t open until 6 or 7am, which seemed a little late for being an airport hotel

breakfast bar service

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

restaurant and bar area, comfortable rooms with lovely housekeeping staff

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

family room was excellent and the kids particularly enjoyed the ‘toy box’ that was in the room too

nice bar and quiet sunny back garden

the bar and restaurant were excellent great food and great friendly company

room was clean and well presented bed was very comfortable great off street car park at the rear bar staff very friendly and was greeted with a warm welcome from tony the

comfortable beds and good bar and thai restaurant on site

good value for money, friendly service, ideal location, comfortable clean en suite room, parking, bar and adjoining restaurant, towels and coffee making facilities, ideal for my stay and will

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

the room was lovely and really nice having snacks and a mini bar but very pricey.

bar and restaurant very nice and the food was

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

that the bar is shut early but that s covid for you

late night music in bar below

very friendly bar staff and helpful

30 minutes to get a key, standing at the bar with my suitcase

bar and courtyard for dinner and beers

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

the rooms are very convenient and the bar upstairs has great views over the runway

the runway bar on the 14th floor was great too

the runway bar is great

the runway bar was fantastic with views of aircraft taking off and landing

proximity to terminal 3. the bar to watch the planes.

coffee selection and mini bar is great

the bar was comfy although we didn't eat here the food looked nice

the bar does get busy which also has seating outside but we didn't hear any noise from our room

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

good bar and

downstairs bar is too plain, need lots of options in food and drink.

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

no bar in the room and no coffee or tea making facilities

room had a towel and a bar of soap for each of the max-3 occupants, and a small flat-screen tv

no bar and bathroom facilities very small

toiletries and great hospitality tray

good tasty food available in the bar and restaurant

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

twin room was perfect - nice bar area and breakfast was great.

could eat that club

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

the bar is busy, the noise can be a bit much as everyone is talking loudly

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

lovely clean bar & restaurant with very good staff

there was a celebration in the bar but it didn't bother us, just added to a great evening

nice vibe at the bar area and friendly staff

the lovely magda on the bar was so kind to my son, teddy

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

helpful staff at reception, bar and restaurant

a mini bar and snacks obviously to buy

everything you need for your comfort was provided, coffee machine, snacks and mini bar

the service we received in the restaurant, and in the bar was first class really impressed with all the staff especially the manager jonathon, and a

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

the honesty bar was a very nice touch

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

lovely atmosphere in the bar

bar very comfy with the staff really helpful and pleasant

decided to eat in the pub downstairs before going out that evening, it was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and

food in bar very good

no staff interaction, just given key across the bar and found our own way to room via external fire exit

location, breakfast and bar were great

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

a bar of soap instead of the body wash would be nice

micheal on the reception is wonderful he carried all our bags and him and alex opened the bar late for us

lovely hidden gem with a bar downstairs to relax highly recommended

loved how, comfortable the hotel was, from the room to the bar and restaurant

convenient to underground and airport. good bar food.

food was great in the bar area

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

the bed was comfy, staff were friendly especially the bar staff..

rooms very modern and clean, very good value for money. bar in the hotel too

comfortable room and bed, great bar and food staff very friendly and

bar and vending machines if needed

food in bar and grill was excellent value for an airport hotel

there was a good bar and cafe for breakfast and snacks

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

we sat by the fire in the bar and enjoyed the relaxing atmosphere

best hotel ever. great food and bar as well. will always return when travelling to london area.

location, rooms, bar and food all great

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

all bar and catering staff excellent ud83dudc4d

we were here for the harlequins rugby match, after the game we used the bar and had a freshly made pizza from their pizza oven which was fantastic

comfortable room, nice bar and seating areas. buffet breakfast.

the bar was under renovation at the time, but excited to see the finish results next time.

the restaurant and bar area had a great atmosphere, ideal for relaxing before or after a match

rooms are good, bar area good, modern hotel with a young vibe

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

great staff...amazing bar and rooms.

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

the staff were friendly, and the bar area looked amazing

service or lack of in bar area

bar and reateraunt attached

the breakfast bar had a good selection, also a good selection of cooked food on offer, breakfast was lovely

quiet in the bar a restaurant

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

hotel restaurant and bar areas all to the highest standard in cleanliness breakfast excellent evening dining excellent

i was worried about the noise from the bar but the room being on the top floor was very quiet

great bar and restaurant/food

excellent location, staff and outside bar area. room was cosy and clean

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

the beer was good and the food in the bar was really really good - i was not expecting indian and lebanese food of that standard cooked

the lady behind the bar was kind and helpful

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

tha beds very comfy and the girl behind the bar very nice and pretty

really quiet and i liked the bar too

of choice on menu in restaurant and bar, but quality really good

bar looked nice- family friendly

breakfast is great and nice and relaxing gardens and bar area

no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

international rugby teams stay regularly to train prior to international matches and the bar area is full of photos of past sporting greats who have stayed here including bjorn borg and

superb food at bar . truly lovely clean room

staff at bar

nice bar in the lobby

food in bar downstairs was delicious

and comfortable rooms, bathrooms clean and tidy, reception and bar very nice, friendly

excellent bar meal and very courteous bar/dining staff

wifi, bar facilities, flight information, central location.

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

everything and all staff members. good bar and food also.

lovely bar and restaurant, when the bar was closed the reception sold drinks and alcohol

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

great location - great rooms with great views, comfortable beds and a great bar on the roof.

station in front of hotel/ nice bar restaurant on top floor with terrace and view on airfield/ efficient and friendly

a reasonable choice of food/drink options in several bar/lounge and restaurant areas with the roof bar offering a great view of the airport

though

thing was perfect the stuff really kind and helpful in bar and reception mrs maria thank you again for your

the sports bar served food and drink at reasonable price's and again the quality was excellent

pool bar closed at time of visit

the children loved the swimming pool and the sports bar food was delicious

went above and beyond to make me happy and the staff in the sports bar were excellent even showing me how to save money on my

dinner in sports bar was yummy, good value for money

some noisy renovations to bar area. but should be ok when completed.

great location near heathrow. stayed one night and was great. food on site and bar was handy.

excellent bar and staff

the bar and food facilities were excellent

great italian restaurant and bar with all day menu

the bar serves delicious snacks and drinks too

bistro bar with excellent food

enjoyed drinks at the bar where it was a nice and ambient

great bar & restaurants

reception and bar staff were very friendly and efficient

the facilities are beautiful and the bar had amazing food at good prices

she also informed us we could eat in the bar since we didn t want to go to the restaurant where we had a delicious dinner of fish and

for the airport well presented friendly helpful staff good value for money francisco in the bar was

mpared to america

evening meal in restaurant a bir disappointing, will try the bar next time.

location. price. bar and restaurant.

amazing front office the bar the connectivity the room

tea coffee bar rooms clean spacious

staff, nice atmosphere in the bar and restaurant, clean beds and towels

bar was good

i had a great meal and few drinks in the bar and wishes it was my local

apart from bar being shut

bar, restaurant and room exuded class and style

the place had a lovely ambiance, and the girl behind the bar who served us drinks and our breakfast was very friendly

atmosphere in the bar in the evening whilst having dinner, staff were excellent

tv screen in hotel bar to watch the rugby would have been good but local pub sufficed!

being a pub/hotel, the bar ran out of several key ingredients for a cocktail, which was disappointing as this was for the

the 2 young staff serving at the bar and karen looked after my drinks and orders

breakfast, served in the bar was very good

not enough gf options on the main menu,maybe a separate menu for more basic bar type food.

the front desk staff and the bar staff were all professional and friendly

the bar area was pleasant and the restaurant food on offer varied but in both we found the staff to be

lovely food in bar and restaurant, reasonable prices

food prices were far too high in the bar area

had dinner on the bar food was good

great location for airport nice bar and transport provided

great location, spacious and comfortable rooms. great bar and restaurant.

very comfy bed. food in bar excellent. very good experience

restaurant and bar very nice too

the hotel has its own bar and restaurant areas

ologies i didn't remember name) bar server who was so polite and smiling and remembered my drinks orders with ease

clean good sized room with a nice bar and restaurant

location so easy to get to heathrow beds really comfortable lovely shower bar and restaurant great and reasonable prices upgrade room and you get 2 free drink vouchers and

bar staff/waiters were outstanding nothing is too much trouble, extremely attentive, polite, quick

hotels), if rooms are available on arrival it would be nice to offer one instead of sat in the bar waiting for a few hours after a 18 hour travel

comfortable, great liocation, nice bar area and nice bedrooms

great on site bar and

view of the runway was amazing. sports bar was very comfortable with friendly staff.

location is amazing for heathrow, the restaurant, bar and staff are all great

in holiday inn bar which is affiliated to the hotel are way too high - as much as it is london these prices need

could have been a bit clearer at check-in, that one had to go next door to the holiday inn for a bar and

the neighboring hotel had a good bar and restaurant

you do have to step up 6-8 inches into the shower which was weird but there was a grip bar for safety

busy bar area on site and busy pizza kitchen

the harper s bazaar bar looks worth visiting once music is back on

lovely atmosphere in the bar area

the bar staff make mean smoothies and the breakfast was hot and fresh

lots of restaurants and bars nearby on the river front

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

the location, the bar and restaurant, the very friendly and helpful staff and the room had everything you needed plus

loved the empty fridge instead of a mini bar as i had to refrigerate food overnight

the bar closing earlier than midnight

location to london heathrow airport, staff was welcoming and really liked having the hotel bar and restaurant on site

easy location to find. bar and quiet place to relax at entrance. helpful staff

the bar food was good but a little pricey.

however, the bar staff looked after us all night and the food that was on offer was superb

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

at exceptionally busy times another bar would be good, other than that it was all perfect.

young lady running the bar etc when we arrived at the property was friendly and very helpful, sorted out our rooms and

we were informed that there was entertainment on that evening in the bar but it didnt effect our stay

came back to an open bar and welcoming atmosphere, comfy beds, hot showers and brilliant breakfasts

bar staff are welcoming and friendly, the food is great at a reasonable price, theres pool and a

one lovely quiet room with excellent breakfast and main meal options centered around a great bar restaurant which caters for all ages and preferences will definitely stay

watching the river with a bottle of red and lovely bar snacks

the bar and breakfast area are beautifully decorated and the room was wonderful

beautiful room and hotel! great breakfast and great bar too.

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

we didn't get to taste the bar but had an array of items in the room that we could purchase

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

the mini bar was very well stocked

may be less noise in the bar area.

the wifi signal was good but you had to sign in every time you switched on a device which was a little

great location nice bar and food

waiter staff gurpreet in sport bar restaurant, food, bed and prices

also enjoyed the outstanding service from the 2 guys manning the lobby bar who were very accommodating when we ordered a pizza out of service hours

the most comfortable i have ever had anywhere, breakfast room overlooked the runway as did the bar

up on the bar terrace was amazing seeing the planes take off

very clean , great location and nice bar downstairs.

night bar also comes handy for saturday night

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

but worth noting we stayed on a night when a christmas party was being held in the bar area and so there was a lot of noise until about 1am

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

i like the bar area and i like the restaurant. i thought it was lovely.

we ate in the bar and the food was good

good choice of restaurant or bar food

restaurant was closed, but the bar meal was delicious, and very well presented

great staff. quick and tasty room service. easy connection to airport. ideal for access to t1-4.

lots of places for food nearby, and the bar downstairs is ok

comfy bed and bar downstairs

bar staff friendly and helpful, good pool table too

ar and restaurant) areas was confusing, so i stayed in the room until i checked out the next

little bit noise and check in on the bar on friday night

great bar on the ground floor

i thoroughly recommend trying the thai food from the bar downstairs

bar food was delicious

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

no information sheet or folder giving information about meal times, wifi etc no chair in room

pleasent and friendly atmosphere. public bar was good.

the bar was great as well

not very welcomy, no personal contact with staff, jumble in corridor and at back entrance, loud bar music till very late in the evening

great just what we needed for the night good money for value and the bar staff were so helpful they booked us a taxi for where we need to do and was so helpful , i ve

to park, close to work, facilities basic but for what i needed was good, food served at the bar but didn't try, locals made it friendly when in the bar, staff

better bar furniture. no comfortable chair in room. no snacks at lunchtime, drink only.

we got back after a long day, the bar was closed

even told us to hurry to the bar before it closed at 11pm as we were checking in late

resulting in a metal bar running along the middle

not particularly like the bar and informal seating arrangement as it was mostly used by diners leaving very limited places to

great location. comfortable bar and dining area.

hotel and bar is so quintessential british - it is quaint and close to richmond which is stunning anyway

the staff were very helpful and they provided good bar meals

the bar staff were welcoming and customer focused. dinner was excellent.

waitress doing breakfast and bar staff

and the restaurant and bar a is great

great location great staff - especially the bar lady from ukraine

great bar and dj for a friday evening

we actually didn t use the bar or restaurant but they both looked amazing

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river