for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

lovely clean bar & restaurant with very good staff

the bar is busy, the noise can be a bit much as everyone is talking loudly

there was a celebration in the bar but it didn't bother us, just added to a great evening

the honesty bar was a very nice touch

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

tra cost), fresh milk which as a tea drinker was welcome

a mini bar and snacks obviously to buy

the restaurant food is superb, and the bar is

into the bar was daunting at first, but i think that s being reviewed

comfortable beds and good bar and thai restaurant on site

nice bar and quiet sunny back garden

room was clean and well presented bed was very comfortable great off street car park at the rear bar staff very friendly and was greeted with a warm welcome from tony the

the bar and restaurant were excellent great food and great friendly company

the place had a lovely ambiance, and the girl behind the bar who served us drinks and our breakfast was very friendly

room was very modern and comfortable and the bar was welcoming and cosy

atmosphere in the bar in the evening whilst having dinner, staff were excellent

i had a great meal and few drinks in the bar and wishes it was my local

we didn't get to taste the bar but had an array of items in the room that we could purchase

may be less noise in the bar area.

the mini bar was very well stocked

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

convenient parking

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

kids friendly

facilities room service the staff except check in lady at reception was exceptional the decor

great pool and good little gym!

requested early check in and they were very accommodating and helpful

lounge bar could have been a little bit more upmarket however they are i'm the middle of a refurbishment

couldn t sleep because drank people coming back from the bar kept waking me up

the cocktails at the bar and the creaky room floor upstairs

cost of drinks at bar were very expensive!

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

the bar staff were very friendly and helpful and we had a very tasty evening meal

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

bar staff were very friendly and helpful

lovely balcony and minimal noise, even though bar and beer garden in close proximity

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

really nice meal in the zafari bar & grill, very well looked after

started with a swim and also in the jacuzzi and then had an evening meal and a drink in the bar area

arrived at 5,they said it was a maintenance problem, we were given free drinks and waited in the bar over looking the safari park, our room was good no problem apart from an odd smell, bed so

down fall was the wait for food in the safari bar & grill, over an hour and it wasn t busy, ended having to ask 2 different staff members as

prices of drinks at bar were expensive, but we understand the area and where we are

cosy, eclectic design to the room. great bar service and welcoming staff.

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

was wonderful inside the hotel and on the outside area where bar is

for our needs staff really helpful and friendly super comfortable beds a welcome drink in the bar on

we loved the bar and restaurant

wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

location staff spacious rooms very good breakfasts terrace bar beside the thames

convenient bar downstairs serving lovely food and drinks

excellent wifi

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

the restaurant and bar seem to be a separately run business, but it was great

is very pleasant to stay in a hotel where all staff bar none anre happy, contientious and helpfull

clean, bar and friendly staff

friendly and competent staff from check-in to bar to breakfast

room was spacious and the bed comfortable, the restaurant had a good choice and the bar was nicely laid out

the staff at the reception and the bar were very polite and friendly.

bar was friendly and the location was fabulous

location, nice bar and food, really good breakfast, secure carpark handy for work vans

they welcomed us at our late night arrival and their bar was open even later

was worried it may have been noisy since there is a bar downstairs but it was not noisy at all

this was such a lovely touch, as was the chocolate bar that was left for him too

could keep their bar stocked up

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

there are two dining options one more formal, the other bar menu

we looked at the menu in the bar whilst waiting for dinner and when we were in the restaurant - the menu was entirely different

we sat by the fire in the bar and enjoyed the relaxing atmosphere

best hotel ever. great food and bar as well. will always return when travelling to london area.

beautiful barthroom and top quality towels and bed linen

well stocked minibar plus good tea and coffee

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

was made very welcome at the hotel and the food and bar manager went out of his way to

lovely bar area to relax with friends

we had contact with were great especially the 2

the bar snacks

turday morning & evening) that also worked the bar at the same time

from bar on friday night, we were on 2nd floor, but actually didn t disturb us too much, we still

very clean , great location and nice bar downstairs.

were on a night out in the bar downstairs, so perfect location for our trip

but worth noting we stayed on a night when a christmas party was being held in the bar area and so there was a lot of noise until about 1am

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

the bar food was good but a little pricey.

at exceptionally busy times another bar would be good, other than that it was all perfect.

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

however, the bar staff looked after us all night and the food that was on offer was superb

bar had a great atmosphere, location was perfect

not enough gf options on the main menu,maybe a separate menu for more basic bar type food.

welcoming, clean, happy pleasant helpful staff, great bar and restaurant and location.

tv screen in hotel bar to watch the rugby would have been good but local pub sufficed!

being a pub/hotel, the bar ran out of several key ingredients for a cocktail, which was disappointing as this was for the

a lovely place to stay highly recommended we definitely stay again but wish there was a drinks bar

small bar at reception, a pint of ale was much appreciated

the small bar was cosy and well stocked

no bar for a drink

us and an impatient man clamouring for his beer glass to be refilled plus another waiting bar

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

breakfast bar service

restaurant and bar area, comfortable rooms with lovely housekeeping staff

wifi is a bit hit and miss, mainly a miss for our stay.

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

the bar staff make mean smoothies and the breakfast was hot and fresh

lovely atmosphere in the bar area

however, the bar was fully stocked and we would have felt comfortable calling up if anything else was wanted

lots of restaurants and bars nearby on the river front

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

having to. leave the bar and go outside to get to my room

really quiet and i liked the bar too

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

tha beds very comfy and the girl behind the bar very nice and pretty

cute and the bar down straits had a lovely dog to cuddle

beautiful room and hotel! great breakfast and great bar too.

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

watching the river with a bottle of red and lovely bar snacks

the bar and breakfast area are beautifully decorated and the room was wonderful

of choice on menu in restaurant and bar, but quality really good

the staff in the restaurant and bar were also amazing, always friendly, attentive, and positive

bar looked nice- family friendly

restaurant and bar far superior to any other hotel in the area at this price

international rugby teams stay regularly to train prior to international matches and the bar area is full of photos of past sporting greats who have stayed here including bjorn borg and

bar and restaurant very nice and the food was

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

the room was lovely and really nice having snacks and a mini bar but very pricey.

coffee selection and mini bar is great

good bar and

great restaurant and bar area, cosy space to relax

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

the bar does get busy which also has seating outside but we didn't hear any noise from our room

nice that there s a bar too and noticed there was room service for breakfast in bed

the bar prices 30 a bottle of wine is too extreme

twin room was perfect - nice bar area and breakfast was great.

very nice room. nice outside bar area and very pleasant staff.

toiletries and great hospitality tray

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

the restaurant and bar downstairs were fun

bar very comfy with the staff really helpful and pleasant

lovely lady behind bar was so friendly and helpful

lovely atmosphere in the bar

food served in the bar was amazing, especially the sausages

bar was very pleasent and staff behind the bar were very friendly

the bar and restaurant downstairs are great

comfortable bar area, good food and within easy walking distance to our evening venue

i was worried it might be noisy being above a bar but it wasn't at all

no staff interaction, just given key across the bar and found our own way to room via external fire exit

maybe more options on the bar menu, although i had the warren house burger which was lovely.

beautiful grounds and building, kind and helpful staff. relaxing bar area.

lovely outdoor bar and eating

warm welcome from staff both at reception and the bar / restaurant

bed supper comfy, great breakfast, lovely bar food for dinner

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

bar and courtyard for dinner and beers

30 minutes to get a key, standing at the bar with my suitcase

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

2) the hotel is great, lovely and quiet, bar open until midnight, 24hr pizza making etc

great location for our stay and lovely and clean, nice bar area and lovely staff

nice bar area, lovely breakfast

contains a nice bar and the main eating area

the reception and bar area is spacious with lots of seating to meet friends

the bar was under renovation at the time, but excited to see the finish results next time.

the restaurant and bar area had a great atmosphere, ideal for relaxing before or after a match

the new bar refurb seems to be taking a long time and access to the health club seems to be restricted to

the location great for events in the stadium and the bar area was also very nice

we were here for the harlequins rugby match, after the game we used the bar and had a freshly made pizza from their pizza oven which was fantastic

nice room convenient restaurant and bar nice and quiet

the night, the restaurant was fully booked, but we were given the bar menu

building, nice clean rooms, friendly staff, nice bar and restaurant

most importantly, my dog was welcome in the bar by everybody from staff to other customers

a little noisy as our room was above the bar but once the pub closed it was quiet.

bar was also warm and friendly, a true local hub

room above bar so a bit noisy & road traffic noise

everyone in the bar

they were so nice! the food in the bar was really good. make sure to meet albie the dog!

the staff were friendly and working in the bar if there were any

in an excellent position with easy 20 minute walk into richmond very quiet but lovely cosy bar area with a warm welcome from staff and fantastic roaring fire

central, clean, quiet. bar is just downstairs so perfect

i thought the bar prices where expensive

great location. comfortable bar and dining area.

waitress doing breakfast and bar staff

there is a built-in gratuity on the restaurant charge and then another voluntary gratuity for the bar staff on the bill (we had breakfast so chose to remove this charge) (-)missing sky sports missing rhubarb gin in the bar missing liqueur coffee in late bar (+) the bar staff on sunday also very friendly (-)will be even better where the bar and restaurant are open again (-) the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area (-) after a long day it would be nice to eat in the hotel restsurant rather than the bar area or at least have tablecloths on all tables as its not cheap - a ceasars salad ( excellent (-) was surprised that bar meals only were available

to a busy hotel but got great assistance parking the car then friendly, attentive strive throughout my stay

the wifi was very slow and unstable

has available parking and a good restaurant

i understand the restaurant is separate from the hotel but the room service menu wasn't great

the staff in reception and the bar were friendly and ever so helpful when i needed advice on where it was best to visit locally

also the bar shut pretty early at half 10 was hoping it would be slightly later

great bar and lounge

staff, ie: reception and bar staff

cozy little bar and the shower was excellent

lovely bar and breakfast area. rooms are very comfortable and well appointed.

bar & restaurant lovely with good food choice

beautiful decor, bar area and terrace very relaxing

bar staff very friendly

the restaurant and bar service was top notch

we actually didn t use the bar or restaurant but they both looked amazing

the bar is stunning - great to wind down in after a long afternoon at twickenham

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

and the restaurant and bar a is great

- there is a decent amount of parking which is first come first served

free car park at the hotel was very handy but i would say not to get back too late as parking spaces get filled up

good location, value for money, parking, easy check in and helpful staffs.

great breakfast. good for parking. staff exceptional. room n bed v clean.

friendly staff, good restaurant & bar & coffee bar. rooms spacious and lovely seating areas.

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

need a vending machine for soft drinks at night but the mini bar was helpful

all the others at the hilton at the bar and the server made my experience, almost enjoyable

it would have been nice if there was still a bar open for service

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

no bar and bathroom facilities very small

no bar in the room and no coffee or tea making facilities

room had a towel and a bar of soap for each of the max-3 occupants, and a small flat-screen tv

downstairs bar is too plain, need lots of options in food and drink.

bar food was ridiculously expensive

dinner in the destination bar was lovely plus breakfast in restaurant very good

prices in the bar and restaurant is pricey but also with prestige

bar staff were friendly and polite and food was plentiful and delicious

the bar was very limited with choice of drinks

the food was good in both restaurants and we enjoyed the bar in the evening

great breakfast, comfy bed,location to airport terminal, great bar and restaurant.

restaurant and bar options

restaurant and bar are first class and the bed was very comfortable

drinks in bar was good - beer not over priced

the pub itself is beautiful with a great restaurant and cosy bar space

was a shame we were not told the bar was shut and so was the restaurant

beautiful view of the church, cosy bar and excellent restaurant

great bar and restaurant with genuinely fantastic food

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year awards, and it shows from the professional staff, to the delicious and

rsonal preference) in the bathroom

micheal on the reception is wonderful he carried all our bags and him and alex opened the bar late for us

location, breakfast and bar were great

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

a bar of soap instead of the body wash would be nice

bar and restaurant all good and it was only 30 minute walk to twickenham and only 3 minute walk

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud83dude3b cocktails were 10/10 there

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

loved how, comfortable the hotel was, from the room to the bar and restaurant

food was great in the bar area

everything was excellent

there was no chrome cross bar in cupboard so we could not hang our cloths up

bar and restaurant was very chaotic, i left and ate a local pub

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

good selection of bar food and well kept beers

we are cricket fanatics - went down into the bar to eat and settled down to watch the odi but then the regulars turned up to watch the football

very friendly locals, bar staff, and owner

all members of staff met from bar to housekeeping were lovely, friendly and helpful

proper old school local bar with great staff and very welcoming host in pat

the restaurant and bar area were nice to relax in upon our return

jacks bar and restaurant has delicious food and good selection of drinks

open feel to bar n restaurant n check in area.

bar staff friendly

food in restaurant and bar was below expectations flavours could be improved

helpful staff at reception, bar and restaurant

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

nice vibe at the bar area and friendly staff

the lovely magda on the bar was so kind to my son, teddy

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

the bedroom was a long walk from bar and reception.

location, horses roaming in the fields, security gate to get into the hotel, loads of parking, bar and restaurant, lovely staff, 24hour reception

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

limited choice for bar snacks and prices very high

room quite small. bar prices expensive

the bar and lobby were a great place to relax after a busy day day exploring

would have liked a bar fridge in the room.

bar closed at 11pm

room would have benefited from a small bar fridge

a small bar fridge in the room would have been nice.

bar music below was a bit loud, but then you could just join the bar for a pint

bar , service and standard of the room was all top notch

had the best time dancing in the bar with all the locals who were really letting their hair down

great location for getting around richmond. great bar and restaurant just below the rooms.

excellent location and the new thai food restaurant operating from the bar area is superb

i thoroughly recommend trying the thai food from the bar downstairs

great bar on the ground floor

bar food was delicious

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

tidy, private bathroom was across the hall, staff were amazing, great thai food and a continental breakfast is included in the price,, was also a great price for london

the breakfast bar had a good selection, also a good selection of cooked food on offer, breakfast was lovely

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

quiet in the bar a restaurant

bar and reateraunt attached

service or lack of in bar area

the bar and restuarant area was very pleasant

we also ate an evening meal in the bar and it was a lovely meal

nice atmosphere in hotel and lovely restaurant and bar which served coffee, food, and alcohol

the property is clean with upto date decor, all very tastefully done, the bar area is large and set with lounge chairs which is very relaxing

being quiet the bar area was being used not the dinning room this was not a problem

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

great bar and restaurant/food

the food was delicious and the bar drinks were excellent

i was worried about the noise from the bar but the room being on the top floor was very quiet

hotel restaurant and bar areas all to the highest standard in cleanliness breakfast excellent evening dining excellent

took a long time to be served drinks in the bar as i think there was only 1 person making

terrace and bar area and then later on the clubhouse - all lovely areas for the wedding we attended

great facilities, accommodating and welcoming bar staff

from the bar staff to the waiters and front of house staff, nothing was too much trouble

r room rate included breakfast)

the staff at the hotel and bar where lovely and very helpful

the bar is great too and i loved my evening meal, really tasty pub food

friendly staff, lovely room, great bar and

though football on in bar we couldn't have been made to feel

very comfortable bed and a really spacious room. delicious room service food.

came back to an open bar and welcoming atmosphere, comfy beds, hot showers and brilliant breakfasts

young lady running the bar etc when we arrived at the property was friendly and very helpful, sorted out our rooms and

one lovely quiet room with excellent breakfast and main meal options centered around a great bar restaurant which caters for all ages and preferences will definitely stay

bar staff are welcoming and friendly, the food is great at a reasonable price, theres pool and a

down for a wedding in richmond & the young lad on the bar even arranged cabs for us

a tuesday there was no breakfast, staff available or bar open, but the bed was very comfortable and the pub is beautifully situated on wimbledon common

nice friendly bar staff on at the evening; quick service and direction up to room.

restaurant and bar area very attractive and the lunches and evening meals were lovely

food / bar good and nice atmosphere

inviting bar and dining area