lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

very clean , great location and nice bar downstairs.

were on a night out in the bar downstairs, so perfect location for our trip

night bar also comes handy for saturday night

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

reception, bar and restaurant staff were exceptional, great fun,wanting to give us a great experience

started with a swim and also in the jacuzzi and then had an evening meal and a drink in the bar area

really nice meal in the zafari bar & grill, very well looked after

arrived at 5,they said it was a maintenance problem, we were given free drinks and waited in the bar over looking the safari park, our room was good no problem apart from an odd smell, bed so

lack of seating in the safari hotel bar side

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

breakfast, served in the bar was very good

was superb and the bar and restaurant family friendly

not enough gf options on the main menu,maybe a separate menu for more basic bar type food.

being a pub/hotel, the bar ran out of several key ingredients for a cocktail, which was disappointing as this was for the

welcoming, clean, happy pleasant helpful staff, great bar and restaurant and location.

however, the bar was fully stocked and we would have felt comfortable calling up if anything else was wanted

the bar staff make mean smoothies and the breakfast was hot and fresh

lovely atmosphere in the bar area

lots of restaurants and bars nearby on the river front

the harper s bazaar bar looks worth visiting once music is back on

good location, value for money, parking, easy check in and helpful staffs.

great breakfast. good for parking. staff exceptional. room n bed v clean.

- there is a decent amount of parking which is first come first served

free car park at the hotel was very handy but i would say not to get back too late as parking spaces get filled up

beautiful room and hotel! great breakfast and great bar too.

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

watching the river with a bottle of red and lovely bar snacks

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

the bar and breakfast area are beautifully decorated and the room was wonderful

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

the mini bar was very well stocked

we didn't get to taste the bar but had an array of items in the room that we could purchase

may be less noise in the bar area.

location, comfortable bed, wifi signal good

maybe more options on the bar menu, although i had the warren house burger which was lovely.

bed supper comfy, great breakfast, lovely bar food for dinner

lovely outdoor bar and eating

warm welcome from staff both at reception and the bar / restaurant

a problem for us but there are no bars/shops etc nearby

wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

for our needs staff really helpful and friendly super comfortable beds a welcome drink in the bar on

we loved the bar and restaurant

he whispering angle bar) however the one thing that lets you down is the terrace

was wonderful inside the hotel and on the outside area where bar is

there was a lovely atmosphere in the bar and restaurant and the food was excellent

bar, restaurant and room exuded class and style

the place had a lovely ambiance, and the girl behind the bar who served us drinks and our breakfast was very friendly

by the time i got to the bar about 2 minutes later there was a glass of cider waiting for me

i had a great meal and few drinks in the bar and wishes it was my local

bar was lovely

was treated and trust me i spend a lot of times travelling around the country and the world, the bar staff absolutely exceptional with them to the fact they even had a whip round to get the child

sky sport was available in the bar area

liked the restaurant and bar set up the friendly staff the location close to shop high street secure

tv in the bar area would have been nice to sit and watch some tennis on the tv other than in the

the honesty bar was a very nice touch

the restaurant food is superb, and the bar is

everything you need for your comfort was provided, coffee machine, snacks and mini bar

the service we received in the restaurant, and in the bar was first class really impressed with all the staff especially the manager jonathon, and a

a mini bar and snacks obviously to buy

there was a celebration in the bar but it didn't bother us, just added to a great evening

lovely clean bar & restaurant with very good staff

the bar is busy, the noise can be a bit much as everyone is talking loudly

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

bar looked nice- family friendly

the staff in the restaurant and bar were also amazing, always friendly, attentive, and positive

breakfast is great and nice and relaxing gardens and bar area

no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

of choice on menu in restaurant and bar, but quality really good

very comfortable rooms, great location and the staff were very good, particularly the bar staff.

of gins very limited in the bar - this is the only area l can think of that could be improved

the bar

fantastic bar and great staff at reception, very professional

cheerful and professional bar staff for literally the best negronis

there is a nice bar connected with the apartments

also the location was great near the market, and a patk for the kids

i had two rooms with all kitchen and laundry equipment

breakfast was lovely, although each day i did have to explain i was a genius at booking

the staff at reception was bubbly, friendly, explained breakfast, said she would be around for another hour if needed

lmost sure that s it) was very helpful with guidelines for the stay

would have liked more information about the on-site restaurant and bar such as the opening times, and what time breakfast started

bar tender azif

had a few beers in the bar on sunday and the barman was great very friendly

clean, staff was very helpful. nice location, bar inside, chilled vibe

restaurant and bar area very attractive and the lunches and evening meals were lovely

inviting bar and dining area

a tuesday there was no breakfast, staff available or bar open, but the bed was very comfortable and the pub is beautifully situated on wimbledon common

nice friendly bar staff on at the evening; quick service and direction up to room.

food / bar good and nice atmosphere

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

restaurant and bar area, comfortable rooms with lovely housekeeping staff

breakfast bar service

there was a big double bed and bunk beds for the kids

we didn't eat here in the evening but the bar and restaurant were very busy, breakfast was

bar is a lovely atmospheric place to enjoy a drink

friendly bar and dining area and excellent breakfast

close down the bar before midnight, which surprised me

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

super comfy bed, brilliantly stocked mini bar and great location with fab restaurants and shops right outside

it was great to have the excellent coffee and tea as well as a well stocked mini bar and snacks

convenient location, lovely room, friendly staff, lovely food and bar area.

loved the restaurant and bar and the room was very cosy and well decorated

the bar and restaurant area without peer and must be seen to be believed

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

excellent wifi

it was lovely! from the room to the bar to the breakfast facilities

the reception and bar area is spacious with lots of seating to meet friends

contains a nice bar and the main eating area

great location for our stay and lovely and clean, nice bar area and lovely staff

nice bar area, lovely breakfast

everything was clear about our room, where breakfast was, the bar and lounge area

a bit noisy from bar next door

bar pleasant

have to say that i have been coming here for 8 years, and bar one unfortunate stay, which i might add was resolved, every other stay here has been brilliant

you can eat it in your room or in the bar downstairs

some of the bar staff could try smiling ud83dude01

comfortable clean room, the food in the restaurant was very good quality, the bar is very cosy with a warm welcoming atmosphere, all the staff were amazing and helpful, we had a

breakfast was excellent dining and bar area are also excellent

old worldly charm of the bar area

bar was quite noisy during the evening and the backround music was a bit overpowering at

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

coffee selection and mini bar is great

good bar and

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

great restaurant and bar area, cosy space to relax

cozy little bar and the shower was excellent

beer in the bar was flat. my only complaint of the entire stay

great bar and lounge

upgrade, kept the bar open for the football, really friendly and helpful, spa was amazing, bed was super

the spa facilities were perfect for the stay. the bar & restaurant area was lovely too.

nice menu in the bar for dinner with lots of vegetarian options

the staff were very helpful and they provided good bar meals

the bar staff were welcoming and customer focused. dinner was excellent.

central, clean, quiet. bar is just downstairs so perfect

in an excellent position with easy 20 minute walk into richmond very quiet but lovely cosy bar area with a warm welcome from staff and fantastic roaring fire

there is a built-in gratuity on the restaurant charge and then another voluntary gratuity for the bar staff on the bill (we had breakfast so chose to remove this charge) (-)missing sky sports missing rhubarb gin in the bar missing liqueur coffee in late bar (+) the bar staff on sunday also very friendly (-)will be even better where the bar and restaurant are open again (-) the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area (-) after a long day it would be nice to eat in the hotel restsurant rather than the bar area or at least have tablecloths on all tables as its not cheap - a ceasars salad ( excellent (-) was surprised that bar meals only were available

i understand the restaurant is separate from the hotel but the room service menu wasn't great

to a busy hotel but got great assistance parking the car then friendly, attentive strive throughout my stay

the bus which stopped nearby would not take cash, and a credit card with a wifi symbol on it was one option for paying on the bus--but i didn't have such a card

thout cheese) was greasy as if the bread had been fried, so my wife only ate

beautiful decor, bar area and terrace very relaxing

bar & restaurant lovely with good food choice

in the main bar area were very slow to serve, we had to leave without our appetisers as they took over 3/4 hour

lovely bar and breakfast area. rooms are very comfortable and well appointed.

the staff at reception, in the bar and in the restaurant were brilliant - helpful and attentive

bar area could do with a lick of paint but it s not untidy and almost adds to its charm in a way

room was clean and well presented bed was very comfortable great off street car park at the rear bar staff very friendly and was greeted with a warm welcome from tony the

nice bar and quiet sunny back garden

into the bar was daunting at first, but i think that s being reviewed

good value for money, friendly service, ideal location, comfortable clean en suite room, parking, bar and adjoining restaurant, towels and coffee making facilities, ideal for my stay and will

bar was good but a bit chilly

arrived and was greeted warmly by the lovely bar staff, checked in and went to my room

cool pub. room was lovely. 30% discount on the bar due to us staying above it.

close to the tube - room was clean - bar was okay and with good prices - shower was okay

and 30% off in bar for guests

there was also a selection of bar snacks presented in the room but some items on the price list were not on the tray so we had to

bar was lively and yet my room was tranquil

toilets in the public bar area where not up to the standard elsewhere and the floor was flooded

rooms were lovely and clean, the bar and dining area were lovely too

charging facilities and have not seen bar snack to buy placed in the rooms

we looked at the menu in the bar whilst waiting for dinner and when we were in the restaurant - the menu was entirely different

this was such a lovely touch, as was the chocolate bar that was left for him too

there are two dining options one more formal, the other bar menu

tom and david in the bar and restaurant very dilligent

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

probably that it didn't have a bar but that was alright

there was a small bar area at reception if you wished to purchase drinks

little coffee/drink bar in reception for supplies

rooms are very cool even when it s 30 degrees outside and they have a reasonably priced mini bar at

great location great staff - especially the bar lady from ukraine

the location by the river - the bar was fun- the room was well designed

great bar and dj for a friday evening

we actually didn t use the bar or restaurant but they both looked amazing

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

good selection of bar food and well kept beers

we are cricket fanatics - went down into the bar to eat and settled down to watch the odi but then the regulars turned up to watch the football

felt so at home christina kindly loaned me a usb converter plug so relaxing sitting in the lounge bar area great breakfast and pat carried my heavy suitcase up and down the stairs so close to town

also a diverse selection of whiskey behind the bar and its very clean and cosy

very friendly locals, bar staff, and owner

food in the bar was amazing and very well priced as was breakfast

was a good size and comfortable, shower had excellent water pressure, bar and restaurant looked nice although we didn't eat here

located just behind the hotel which has a nice bar and restaurant and a small beer garden

bar and restaurant had a great atmosphere and very comfortable

for a two night stay over a weekend, when we returned on the second night we discovered that the bar and restaurant were closed to guests as there was a wedding reception being held

great location for getting around richmond. great bar and restaurant just below the rooms.

bar , service and standard of the room was all top notch

there was a mini fridge with plenty milk for drinks and complimentary breakfast items as the bar isn't open for breakfast

had the best time dancing in the bar with all the locals who were really letting their hair down

excellent location and the new thai food restaurant operating from the bar area is superb

be nice to have a bigger bar area.

a small bar fridge in the room would have been nice.

room would have benefited from a small bar fridge

would have liked a bar fridge in the room.

the bar and lobby were a great place to relax after a busy day day exploring

but had everything we needed for a 1 night stay , friendly staff and enjoyed a few drinks in the bar in the evening, would definitely stay

clean , it was very adequate for what we needed, we were offered 10pc off the drinks at the bar i would definitely book a room again it was close the st george's hospital which was the

bar and dining room downstairs

the staff were friendly and helpful. was able to eat in the bar at a reduced price.

a bar and a hotel, nice atmosphere, kind people all around

the bar staff were very friendly and helpful and we had a very tasty evening meal

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

lovely balcony and minimal noise, even though bar and beer garden in close proximity

the bar area was full of character and the food tasty and portions very large

bar staff were very friendly and helpful

the location great for events in the stadium and the bar area was also very nice

comfortable room, nice bar and seating areas. buffet breakfast.

we were here for the harlequins rugby match, after the game we used the bar and had a freshly made pizza from their pizza oven which was fantastic

we ate in the bar a couple of times and the food was good and reasonably priced, given the location

to get a pot of tea when we returned after the rugby match but we got a takeaway cup from the bar in the

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

cosy, eclectic design to the room. great bar service and welcoming staff.

though football on in bar we couldn't have been made to feel

the staff at the hotel and bar where lovely and very helpful

the bar is great too and i loved my evening meal, really tasty pub food

friendly staff, lovely room, great bar and

very comfortable bed and a really spacious room. delicious room service food.

bar and courtyard for dinner and beers

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

30 minutes to get a key, standing at the bar with my suitcase

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

had supper and breakfast)

the bar and restaurant are good, too

nice bar open until 11 pm in lobby area

we checked in late on friday and they were very accommodating with keeping the bar open for us

i loved the little bar and bar food service on site

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

kids friendly

was a little off, had a 'stain' next to the loo roll holder in my room, and the room service/rubbish left outside of the rooms was there all day

shame pool shuts at 7pm until 8am for under 16s

spa needs a face lift

but the lovely bar lady kept me company, and she was super accommodating

the bar is incredible. beautiful pub, my favorite part.

the bar was excellent too

jonathan at the front desk was super kind and the guy at the bar with the sparrow tattoo was very helpful

helpful staff, delicious beers, huge breakfast, beautiful rooms, cozy beds and atmosperical bar space

bar food was delicious

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

i thoroughly recommend trying the thai food from the bar downstairs

great bar on the ground floor

perfect location for twickenham stadium. good breakfast. nice, friendly staff.

the tea and coffee was complimentary at first - glad i didn't drink it as it was part of the mini bar and would

the bar and restaurant area is a great place to spend time, and the dinner options are to a high

the bed was so comfortable and big and the mini bar was well stocked as well as a good provision of snacks

a really warm welcome in the very inviting bar area

great room and stunning bar area. although next to main road, the bedrooms had triple glazing.

the bar and restaurant area was perfectly set out and beautifully decorated

cosy olde worlde bar and five minutes from walk from kew gardens main gate

as decs)

a shower and when it did work wasn t very good, but of a dribble shame about having to close bar at 10pm but was fine as loverly room to chill out

the rooms had everything we needed and the bar was great for food and

location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness

location, right across the road from the train station and next to a great bar but very peaceful at night

the bar and restaurant was buzzing all weekend

great bar - great sleep - comfortable and clean

lovely room in a very lovely hotel / inn. great bar and restaurant and really lovely staff!

lounge bar could have been a little bit more upmarket however they are i'm the middle of a refurbishment

size of rooms and the bar was great

the cocktails at the bar and the creaky room floor upstairs

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

cost of drinks at bar were very expensive!

the snack bar was handy, and on-site parking

bar & food was good

breakfast included, bar open til midnight, clean and fresh

food was excellent, the bar was great, there is pub on the river, 5 minutes walk away, with an excellent menu

you had to request a glass of ice from the bar as needed

the bar staff are also very helpful

smart hotel lobby, with lounge, bar and restaurant

bar only carried crisps and nuts when the kitchen closed at 10pm

good clean rooms and great bar area and restaurant great prices available aswell

the food and bar were lovely too

bar staff efficient and friendly with a great menu and range of drinks

pale ale from the golf club bar was flat and too cold - undrinkable

cost of the drinks in the bar were expensive and the room could have had more coffee pods/milk to save a trip to

welcome and, the golf club bar aside, the staff were friendly and helpful

bar seating area very relaxing

staff and nice clean rooms, bar and breakfast excellent

the restaurant and bar area also had a great atmosphere, perfect for winding down in the evening

spacious, clean, great reception, nice bar and lounge area

and at the bar was given a complimentary birthday drink

lounge/ bar area rather cold.

but there is a lift so no major problem and if you re a smoker no dedicated area to sit out of bar hours to have one

food in bar was lovely and 50% off for residents a welcome bonus

nightclub in bar but still grand

special thanks to martin in the bar who definitely went the extra mile

hotel room exceeded our expectations, having everything free in the mini bar was a great touch and would definitely stay again