no staff interaction, just given key across the bar and found our own way to room via external fire exit

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

lovely lady behind bar was so friendly and helpful

food in bar very good

lovely atmosphere in the bar

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

very nice room. nice outside bar area and very pleasant staff.

nice that there s a bar too and noticed there was room service for breakfast in bed

toiletries and great hospitality tray

very comfortable beds nice bar pleasant decor

could eat that club

the room was lovely and really nice having snacks and a mini bar but very pricey.

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras above and beyond

weather was perfect so had both doors open while i was in the room, people outside at the bar but minimal

bar and restaurant very nice and the food was

it was clean and comfortable. the staff were friendly and the bar had a great choice of beers.

the lady behind the bar was very polite and helpful when collecting keys etc

really quiet and i liked the bar too

having to. leave the bar and go outside to get to my room

tha beds very comfy and the girl behind the bar very nice and pretty

had beef sarnies) are exceptional

was made very welcome at the hotel and the food and bar manager went out of his way to

turday morning & evening) that also worked the bar at the same time

we had contact with were great especially the 2

lovely bar area to relax with friends

the cocktails in the bar were amazing

a refurb as that s looking a little tired staff are very friendly and super efficient hotel bar staff were always the best so so efficient and chatty food in the restaurant could be better in

terrace and bar area and then later on the clubhouse - all lovely areas for the wedding we attended

took a long time to be served drinks in the bar as i think there was only 1 person making

great facilities, accommodating and welcoming bar staff

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

helpful staff at reception, bar and restaurant

nice vibe at the bar area and friendly staff

and very kind to both myself and the dog especially the food and beverage manager and and the bar staff during lunch the following

the lovely magda on the bar was so kind to my son, teddy

very reasonable bar prices and for food and efficient friendly staff

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

the staff at the reception and the bar were very polite and friendly.

they welcomed us at our late night arrival and their bar was open even later

location, nice bar and food, really good breakfast, secure carpark handy for work vans

bar and reateraunt attached

really welcoming friendly service nice little bar area. breakfast was lovely.

the breakfast bar had a good selection, also a good selection of cooked food on offer, breakfast was lovely

quiet in the bar a restaurant

a 5 minute walk into staines to the shops and eateries or you can stay at the well stocked bar in the hotel

hotel restaurant and bar areas all to the highest standard in cleanliness breakfast excellent evening dining excellent

location, style, comfort, restaurant & bar downstairs, staff, value for money, pets allowed.

i was worried about the noise from the bar but the room being on the top floor was very quiet

the food was delicious and the bar drinks were excellent

great bar and restaurant/food

well stocked minibar plus good tea and coffee

we sat by the fire in the bar and enjoyed the relaxing atmosphere

best hotel ever. great food and bar as well. will always return when travelling to london area.

beautiful barthroom and top quality towels and bed linen

location, rooms, bar and food all great

cost of drinks at bar were very expensive!

lounge bar could have been a little bit more upmarket however they are i'm the middle of a refurbishment

always over the years we felt genuinely very welcomed by all the reception, catering and bar staff

the cocktails at the bar and the creaky room floor upstairs

we had a snack in the bar it was fabulous and the breakfast was amazing and very reasonable at 15

extra comfy beds, beautiful decor throughout and fantastic food at bar and restaurant

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

at exceptionally busy times another bar would be good, other than that it was all perfect.

the bar food was good but a little pricey.

however, the bar staff looked after us all night and the food that was on offer was superb

it was ricardos 4th day as new manager and everything was perfect from dining to bar service

lovely clean modern rooms and lovely little bar and restaurant

cocktails were also lovely in the bar area

fabulous bar and restaurant and service was excellent

expensive bar

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

the spa area was really nice and clean this is a perfect getaway for couples or families or even for

been before i love the comfortable bed and room and use of spa area - breakfast is good

swimming pool, small and full of kids

confusion over simple bacon buttie for breakfast with room service.

thing they could improve is a note as you enter, is you need to move further round the bar to see any

i was worried it might be noisy being above a bar but it wasn't at all

clean, tidy and the food served in the bar was excellent

bar was very pleasent and staff behind the bar were very friendly

food served in the bar was amazing, especially the sausages

the outside horse box bar was a great addition and took pressure off the indoor bar

i was very impressed by the bar & restaurant facilities at first sight and definitely wasn't disappointed when we had our

inside bar area was lacking, mostly restaurant eating

amazing bar / restaurant, great food, amazing staff

lack of decent bar area as mostly restaurant but lovely outside

were very friendly, bar was lovely and cosy,room was really good , bed was comfortable, brekfast was excellent,

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

the bar staff were very friendly and helpful and we had a very tasty evening meal

bar staff were very friendly and helpful

lovely balcony and minimal noise, even though bar and beer garden in close proximity

no cutlery, bin and the kettle was really dirty but i went down to the bar and was assisted immediately which i

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

late night music in bar below

very friendly bar staff and helpful

the food and bar staff are

cocktail bar again as good

inside the hotel are many different areas to relax, there's a restaurant, a bar, another bar, another bar and a library and tea room

charlie the excellent cocktail bar staff, and sean, they were all great

i don't think large groups of children should be allowed in the bar area.

served us at breakfast, lovely lady, even gave me a hug when we were leaving ud83eudd70 the bar guys all friendly & helpful, forgot their names but credit to all the lovely staff at this

we had drinks in the bar (the 1705 bar i think) the staff were polite and couldn t do enough for you (+) the staff in the bar were amazing and dylan on the front desk was really helpful (+) we had drinks in the bar and took some bubbly to the room, the room was fantastic (2009) and exceeded our expectations (+) we loved the decor in the bar too (little olive trees etc) and prices were reasonable (+) fantastic bar and restaurant and the best breakfast ever (+) enjoyed the bar area and the restaurant for breakfast (+) grace was practising her cocktail making skills at the bar which my mother and i enjoyed sampling very much

kind of space to leave belongings - so having to leave the children on the way to and from the pool to go into the women's changing area by myself, to use a locker

the kids loved the pool, if you have an autistic kid, it never felt busy or stressful

windsor shopping is a quick 7/8 min drive with ample parking and lovely shops and windsor castle

our kids loved it and the hotel gardens

nice bar and quiet sunny back garden

room was clean and well presented bed was very comfortable great off street car park at the rear bar staff very friendly and was greeted with a warm welcome from tony the

the bar and restaurant were excellent great food and great friendly company

comfortable beds and good bar and thai restaurant on site

bar area could do with a lick of paint but it s not untidy and almost adds to its charm in a way

room was spacious and the bed comfortable, the restaurant had a good choice and the bar was nicely laid out

extremely polite and helpful staff. comfortable and spacious room. pleasant bar area.

the restaurant and bar seem to be a separately run business, but it was great

is very pleasant to stay in a hotel where all staff bar none anre happy, contientious and helpfull

friendly and competent staff from check-in to bar to breakfast

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

the food prices in the bar seemed rather excessive.

restaurant and bar are first class and the bed was very comfortable

restaurant and bar options

great breakfast, comfy bed,location to airport terminal, great bar and restaurant.

bar food was ridiculously expensive

bar staff were friendly and polite and food was plentiful and delicious

there was a very nice bar open late in the lobby for a drink before bed

lovely reception area , bar and restaurant

prices in the bar and restaurant is pricey but also with prestige

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

need a vending machine for soft drinks at night but the mini bar was helpful

it would have been nice if there was still a bar open for service

friendly staff, good restaurant & bar & coffee bar. rooms spacious and lovely seating areas.

all the others at the hilton at the bar and the server made my experience, almost enjoyable

great from when we arrived to when we left always on hand if we needed anything, the food and the bar area was great

people eating in the bar area gave it an unwanted smell when trying to relax with a

staff were so friendly! lovely bar and breakfast.

the sevice of the bar staff

the bar wasn t well stocked

the bar area was really cosy with fires lit

extra charge on bill, card only payments. gentlemen serving in the bar needs a personality

beautiful grounds and lovely bar for guests.

d fashioned)

lovely bar & restaurant, breakfast was excellent

could do with been a bit cleaner, mould on the ceiling in the bathroom and fruit fly s in the bar and it s a bit dated but would i stay there again

there was no heating in our room a 3 bar halogen heater was provided but only 1 bar was working this was changed for 1 with 3 bars after

of course would recommed the runway bar for the great views of the planes landing and taking off while sipping your favourite

proximity to terminal 3. the bar to watch the planes.

the runway bar is great

the rooms are very convenient and the bar upstairs has great views over the runway

the runway bar on the 14th floor was great too

good mannered professional staff and polite helpful and ya all round brilliant goodness nice bar extremely good

staff were friendly and courteous food was good and bar area

nice bar area, but pizza wasn't great quality

and the bar didnt have sports channels

foyer is a nice place to sit and the bar is inviting with great ambience

bar food good quality and value

friendly bar staff and great breakfast

maybe would be good if the bar stayed open beyond 10pm for guests staying.

room very comfortable bed very peaceful, no noise super friendly and helpful staff nice relaxing bar area with good drinks selection we didn't have dinner or breakfast but what we saw other people

from bar to public toilets dirty and damp, but explanation given as to why from bar staff

wasn't the easiest check-in to navigate as the desk is part of the bar in the attached toby carvery

bit cold in the bar but radiators were switched as soon as i asked

great bar & restaurant

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost directly

i told the bar staff but they were disinterested

the hotel had a snack bar sdo i had chips, a snickers bar and a beer for dinner

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

the runway bar and restaurant is very good

waiter staff gurpreet in sport bar restaurant, food, bed and prices

great location nice bar and food

nice pub, restaurant, snack bar and lounge area to relax before your flight

up on the bar terrace was amazing seeing the planes take off

bar and restaurant was very chaotic, i left and ate a local pub

ar breakfast) great room, bed, service, food, pool, spa, gym)

everything was excellent

there was no chrome cross bar in cupboard so we could not hang our cloths up

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

restaurant was closed, but the bar meal was delicious, and very well presented

i like the bar area and i like the restaurant. i thought it was lovely.

we ate in the bar and the food was good

good choice of restaurant or bar food

the gym was very basic and worn

lovely bar & restaurant, great friendly staff

cosy bar area to eat and

the bar staff and waiting staff were lovely and friendly

bar was heaving, but the accommodation check in was clearly signed and although the staff were very

also loved being able to just walk down to the bar and grab a pint of beer

the location, the bar and restaurant, the very friendly and helpful staff and the room had everything you needed plus

the bar closing earlier than midnight

it would be nice if there were more staff behind the bar and i was waiting quite a while before being

loved the empty fridge instead of a mini bar as i had to refrigerate food overnight

location to london heathrow airport, staff was welcoming and really liked having the hotel bar and restaurant on site

only downside is the restaurant and bar are next door, you have to go outside and to holiday inn

you do have to step up 6-8 inches into the shower which was weird but there was a grip bar for safety

close to airport and good restaurant, bar and outstanding breakfast!

the neighboring hotel had a good bar and restaurant

busy bar area on site and busy pizza kitchen

the bar is busy, the noise can be a bit much as everyone is talking loudly

lovely clean bar & restaurant with very good staff

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

there was a celebration in the bar but it didn't bother us, just added to a great evening

bar area was too noisy resembling a children's playroom at times

great on site bar and

comfortable, great liocation, nice bar area and nice bedrooms

why people stay there is to catch a flight early next day, it would be nice to have a snack bar or food during early hours

open feel to bar n restaurant n check in area.

were friendly, nice room and very quiet, firm beds, nice bar area, complementary massage and drink if you wanted

food in restaurant and bar was below expectations flavours could be improved

bar staff friendly

jacks bar and restaurant has delicious food and good selection of drinks

the restaurant food is superb, and the bar is

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

a mini bar and snacks obviously to buy

the honesty bar was a very nice touch

tra cost), fresh milk which as a tea drinker was welcome

ologies i didn't remember name) bar server who was so polite and smiling and remembered my drinks orders with ease

bar staff/waiters were outstanding nothing is too much trouble, extremely attentive, polite, quick

i also have high accolades for the bar and dining room staff they made sure that i was taken care of while dining, checking numerous

the internal bar closed too early. in from a long travel day and was hoping for a cocktail.

the indian

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

excellent wifi

for the airport well presented friendly helpful staff good value for money francisco in the bar was

the meal in the bar wax very good

i'm honest, the only thing i didn't like was not being able to order food at the bar - you can only order at your table and get an automatic 5 surcharge on top of the cost of

proximity to airport, comfortable public areas bar etc

the facilities are beautiful and the bar had amazing food at good prices

the night, the restaurant was fully booked, but we were given the bar menu

a little noisy as our room was above the bar but once the pub closed it was quiet.

building, nice clean rooms, friendly staff, nice bar and restaurant

nice room convenient restaurant and bar nice and quiet

most importantly, my dog was welcome in the bar by everybody from staff to other customers

location. price. bar and restaurant.

bar was good

the bar was minimal, but perfect after a busy day commuting on a plane about europe

tea coffee bar rooms clean spacious

i had a drink in the bar as i arrived late, and again staff was friendly

was a nice 5 bar internet wifi but no one knew the password to it

they were so nice! the food in the bar was really good. make sure to meet albie the dog!

friendly staff which made us feel welcome and a lovely bar which was very nice to relax and enjoy a drink in on the evening and the food was very nice

bar staff were so friendly

everyone in the bar

closed to the public as there were xmas parties as that was one reason i booked the hotel but the bar did serve food and off of the same menu so it all worked out ok

very comfy bed. food in bar excellent. very good experience

the hotel has its own bar and restaurant areas

great location for airport nice bar and transport provided

restaurant and bar very nice too

had dinner on the bar food was good

food prices were far too high in the bar area

the front desk staff and the bar staff were all professional and friendly

it has a restaurant on property and a bar which both were excellent

the bar area was pleasant and the restaurant food on offer varied but in both we found the staff to be

the bar serves delicious snacks and drinks too

overal the hotel is extremely easy to find with a great bar and restaurant - breakfast is plentiful too

reception and bar staff were very friendly and efficient

proximity to heathrow. room comfort. bar food

great bar & restaurants

we bought coffee and hot chocolate from the bar and the price was amazing for

drinks in bar reasonable prices for london area

sure if other people not staying at the hotel had used the parking that day with there being a bar next to the hotel and it being a weekend, but had to park quite far away when coming back to

slightly noisy when lots of children were in , in the dining area and bar area

which is what we used to get to emirates stadium, great friendly staff, nice atmosphere in the bar and we had a nice cooked breakfast in the morning, beds were super comfy and the room and

great location near heathrow. stayed one night and was great. food on site and bar was handy.

the bar and food facilities were excellent

excellent bar and staff

lovely pool, a fabulous bar and restaurant

some noisy renovations to bar area. but should be ok when completed.

the restaurant and bar food were lovely with a good variety of choices and areas to sit including an outdoor terrace

the spa was excellent and the service in the bar outstanding

. my bar meal the previous evening was very good. juicy steak.

bedroom was fantastic. bar food very good.

bar area nice

the sports bar served food and drink at reasonable price's and again the quality was excellent

the steak in the sports bar was very average

the children loved the swimming pool and the sports bar food was delicious

very good sports bar and food

sports bar was good value for money

wifi, bar facilities, flight information, central location.

everything and all staff members. good bar and food also.

the staff in the bar were very attentive and keen to please

excellent bar meal and very courteous bar/dining staff

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

great choice of food in the bar and restaurant

a reasonable choice of food/drink options in several bar/lounge and restaurant areas with the roof bar offering a great view of the airport

the location is perfect for an overnight stay before taking a flight, the bar and sky bar make it feel like you've already started your holiday in a special hotel the rooms

the sky bar does great food

thing was perfect the stuff really kind and helpful in bar and reception mrs maria thank you again for your

staff at bar

and comfortable rooms, bathrooms clean and tidy, reception and bar very nice, friendly

nice bar in the lobby

clean room, nice bar area and considering right next to a runway very

food in bar downstairs was delicious

atmosphere in the bar in the evening whilst having dinner, staff were excellent

apart from bar being shut

there was a lovely atmosphere in the bar and restaurant and the food was excellent

i had a great meal and few drinks in the bar and wishes it was my local

by the time i got to the bar about 2 minutes later there was a glass of cider waiting for me

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

it was unfortunate not to have use of the bar and dining areas while they await a refurb.

hotel being refurbished which we were not aware of , no bar or food available.

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

shared facilities are excellent but bar and breakfast not open yet

a nice quite hotel for short stay before flying out to heathrow, amenities are great food at the bar was awesome

the waitstaff at the bar was so friendly that you would have thought we were regulars there

happy about the bar service charge

the bar is nice and the staff are helpful

restaurant and bar was great - children enjoyed the pizza making

we drank in the bar which is very comfortable, special mention to the young barman who was a very courteous young

the reception and bar area are both welcoming spaces

bar and restaurant staff where equally as good, lounge and restaurant area are lovely and the

hotel bar man was wonderful and friendly

the bar air is comfortable and staff are friendly ensuring a lovely place for an evening drink

location staff spacious rooms very good breakfasts terrace bar beside the thames

we loved the bar and restaurant

he whispering angle bar) however the one thing that lets you down is the terrace

the bar was well stocked & if a cocktail wasn t on the menu they would make it for you

for our needs staff really helpful and friendly super comfortable beds a welcome drink in the bar on

the staff were friendly, and the bar area looked amazing

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

great staff...amazing bar and rooms.

rooms are good, bar area good, modern hotel with a young vibe

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

there was a good bar and cafe for breakfast and snacks

bar and vending machines if needed

there is a bar that works till 10 pm, also they had instant coffee and tea in the room, no fridge

food in bar and grill was excellent value for an airport hotel

comfortable room and bed, great bar and food staff very friendly and

lovely bar staff

the welcoming staff, the great bar and pies, spacious and very clean room.

location, the bar , the food.

bar was super had a nightcap b4 bed

the room, the bar the staff the location and the locals were all very welcoming