no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

bar looked nice- family friendly

the staff in the restaurant and bar were also amazing, always friendly, attentive, and positive

restaurant and bar far superior to any other hotel in the area at this price

great location and the bar prices were very reasonable

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

restaurant and bar area, comfortable rooms with lovely housekeeping staff

breakfast bar service

we particularly loved the addition of some kids toys/books and the hot chocolate supplies

the bar and breakfast area are beautifully decorated and the room was wonderful

watching the river with a bottle of red and lovely bar snacks

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

beautiful room and hotel! great breakfast and great bar too.

coffee selection and mini bar is great

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

good bar and

the bar does get busy which also has seating outside but we didn't hear any noise from our room

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

lots of restaurants and bars nearby on the river front

the bar & breakfast areas were nice, everywhere was clean & the staff really pleasant &

however, the bar was fully stocked and we would have felt comfortable calling up if anything else was wanted

the harper s bazaar bar looks worth visiting once music is back on

lovely atmosphere in the bar area

for an evening meal it seemed that staff were under pressure a there was only two working busy bar and restaurant

was superb and the bar and restaurant family friendly

welcoming, clean, happy pleasant helpful staff, great bar and restaurant and location.

not enough gf options on the main menu,maybe a separate menu for more basic bar type food.

the staff at the front desk, bar and restaurant are so lovely and happy to help, housekeeping staff were really friendly and the

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

hotel and bar is so quintessential british - it is quaint and close to richmond which is stunning anyway

the staff were very helpful and they provided good bar meals

in an excellent position with easy 20 minute walk into richmond very quiet but lovely cosy bar area with a warm welcome from staff and fantastic roaring fire

real ale at the bar as far as i could note

the bar staff were welcoming and customer focused. dinner was excellent.

there is a built-in gratuity on the restaurant charge and then another voluntary gratuity for the bar staff on the bill (we had breakfast so chose to remove this charge) (-)missing sky sports missing rhubarb gin in the bar missing liqueur coffee in late bar (+) the bar staff on sunday also very friendly (-)will be even better where the bar and restaurant are open again (-) the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area (-) after a long day it would be nice to eat in the hotel restsurant rather than the bar area or at least have tablecloths on all tables as its not cheap - a ceasars salad ( excellent (-) was surprised that bar meals only were available

couldn t order any room service after 9pm

car parking onsite is free for house guests

we were out all day the only issue was that the restaurant closed at 8pm and we couldn t get room service so had to order

wifi

staff, ie: reception and bar staff

the staff in reception and the bar were friendly and ever so helpful when i needed advice on where it was best to visit locally

also the bar shut pretty early at half 10 was hoping it would be slightly later

cozy little bar and the shower was excellent

the spa facilities were perfect for the stay. the bar & restaurant area was lovely too.

lovely bar and breakfast area. rooms are very comfortable and well appointed.

beautiful decor, bar area and terrace very relaxing

in the main bar area were very slow to serve, we had to leave without our appetisers as they took over 3/4 hour

the staff at reception, in the bar and in the restaurant were brilliant - helpful and attentive

bar staff very friendly

plus good service from bar and restaurant staff

the bar was well stocked & if a cocktail wasn t on the menu they would make it for you

wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

he whispering angle bar) however the one thing that lets you down is the terrace

was wonderful inside the hotel and on the outside area where bar is

warm welcome from staff both at reception and the bar / restaurant

beautiful grounds and building, kind and helpful staff. relaxing bar area.

bed supper comfy, great breakfast, lovely bar food for dinner

lovely outdoor bar and eating

a problem for us but there are no bars/shops etc nearby

great bar and dj for a friday evening

the reception and restaurant and bar staff amazing

the location by the river - the bar was fun- the room was well designed

great location great staff - especially the bar lady from ukraine

and the restaurant and bar a is great

the bar was under renovation at the time, but excited to see the finish results next time.

the location great for events in the stadium and the bar area was also very nice

to get a pot of tea when we returned after the rugby match but we got a takeaway cup from the bar in the

we were here for the harlequins rugby match, after the game we used the bar and had a freshly made pizza from their pizza oven which was fantastic

the restaurant and bar area had a great atmosphere, ideal for relaxing before or after a match

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

excellent wifi

we are cricket fanatics - went down into the bar to eat and settled down to watch the odi but then the regulars turned up to watch the football

all members of staff met from bar to housekeeping were lovely, friendly and helpful

felt so at home christina kindly loaned me a usb converter plug so relaxing sitting in the lounge bar area great breakfast and pat carried my heavy suitcase up and down the stairs so close to town

very friendly locals, bar staff, and owner

also a diverse selection of whiskey behind the bar and its very clean and cosy

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

bar and courtyard for dinner and beers

30 minutes to get a key, standing at the bar with my suitcase

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

very clean , great location and nice bar downstairs.

but worth noting we stayed on a night when a christmas party was being held in the bar area and so there was a lot of noise until about 1am

night bar also comes handy for saturday night

bar service was very, very, slow, we waited for 20 minutes for a pre dinner drink but had to leave

lounge/bar has a good atmosphere with music, loads of comfy seats and plenty of bar staff

the free jazz music in the bar was not to my taste, but andre turned that too into 1 minute with sade adu

would have liked a bar fridge in the room.

be nice to have a bigger bar area.

room would have benefited from a small bar fridge

a complimentary drink was offered at the mini bar next to reception with very attentive staff

great location for getting around richmond. great bar and restaurant just below the rooms.

excellent location and the new thai food restaurant operating from the bar area is superb

great selection of beers in the bar and delicious food

there was a mini fridge with plenty milk for drinks and complimentary breakfast items as the bar isn't open for breakfast

bar music below was a bit loud, but then you could just join the bar for a pint

friendly staff, lovely room, great bar and

the bar is great too and i loved my evening meal, really tasty pub food

though football on in bar we couldn't have been made to feel

the staff at the hotel and bar where lovely and very helpful

couldn't get the wifi to work with my room code but that may have been me

great bar on the ground floor

bar food was delicious

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

i thoroughly recommend trying the thai food from the bar downstairs

they also provide free breakfast

located just behind the hotel which has a nice bar and restaurant and a small beer garden

was a good size and comfortable, shower had excellent water pressure, bar and restaurant looked nice although we didn't eat here

the bar area was very tired looking

for a two night stay over a weekend, when we returned on the second night we discovered that the bar and restaurant were closed to guests as there was a wedding reception being held

bar and restaurant had a great atmosphere and very comfortable

it was also a bonus that there was a bar downstairs

is not available, but there is an excellent thai restaurant attached to the bar downstairs which was reasonably-priced and very tasty

comfy bed and bar downstairs

little bit noise and check in on the bar on friday night

staff were friendly and made us feel very welcome. had drinks in the bar with locals.

came back to an open bar and welcoming atmosphere, comfy beds, hot showers and brilliant breakfasts

down for a wedding in richmond & the young lad on the bar even arranged cabs for us

we were informed that there was entertainment on that evening in the bar but it didnt effect our stay

from the bar below but this was to be expected and stopped around midnight on the saturday

bar area loads of tv screens for sport room lovely and clean food was stunning breakfast was spot

room had a towel and a bar of soap for each of the max-3 occupants, and a small flat-screen tv

no bar and bathroom facilities very small

no bar in the room and no coffee or tea making facilities

staff were attentive and welcoming and the bar set up was good

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

the bar staff could've smiled more

staff hospitality bar location

the drinks in the mini bar were a little pricey

lovely staff, and would have happily stayed in the bar as seemed to be a good evening had we not of had plans

liked the bar area, restaurant and pool

loved how, comfortable the hotel was, from the room to the bar and restaurant

food was great in the bar area

bar and restaurant all good and it was only 30 minute walk to twickenham and only 3 minute walk

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

convenient to underground and airport. good bar food.

location, breakfast and bar were great

lovely hidden gem with a bar downstairs to relax highly recommended

rsonal preference) in the bathroom

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

a bar of soap instead of the body wash would be nice

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

the bar and restaurant area was perfectly set out and beautifully decorated

location, great bar and restaurant, very friendly staff

the bar staff and catering team were excellent

as decs)

the rooms had everything we needed and the bar was great for food and

however, if you don't feel like venturing out, the food that was being served in the bar looked pretty good, and judging by the breakfast buffet, is likely to be a good choice

great coffee and good bar area

the coffee machine wasn't working so when i asked they turned on the bar coffee machine in the moning and made me my morning latte

the bar and restaurant area was really nice and the breakfast was great

good food in at the bar

food / bar good and nice atmosphere

restaurant and bar area very attractive and the lunches and evening meals were lovely

nice friendly bar staff on at the evening; quick service and direction up to room.

a tuesday there was no breakfast, staff available or bar open, but the bed was very comfortable and the pub is beautifully situated on wimbledon common

inviting bar and dining area

of gins very limited in the bar - this is the only area l can think of that could be improved

friendly warm welcome. gorgeous bar area and decoration. fabulous room and bathroom

the hotel has a lovely bar and restaurant,and excellent service in every area

more staff in bar and restaurant to attend to customers needs more attentively

- there is a decent amount of parking which is first come first served

great breakfast. good for parking. staff exceptional. room n bed v clean.

free car park at the hotel was very handy but i would say not to get back too late as parking spaces get filled up

good location, value for money, parking, easy check in and helpful staffs.

great location, staff and management team. bar service terrific too.

the lovely open fire when we sat in the evening having a drink made the bar a real cosy area

good range of tea coffee and biscuits mini bar available but not used great breakfast choices certainly will stay again for next years

spacious comfortable room. quality bar meal. great value.

the minute we checked in we felt welcome, from all the bar staff, and particularly from the receptionist

friendly bar and dining area and excellent breakfast

bar is a lovely atmospheric place to enjoy a drink

we didn't eat here in the evening but the bar and restaurant were very busy, breakfast was

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

close down the bar before midnight, which surprised me

friendly and accommodating staff , colin was especially helpful at breakfast and the girls on the bar in the evening

and bar location right next to the river for walk and run cozy atmosphere great area to get away and

cosy, eclectic design to the room. great bar service and welcoming staff.

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

lovely balcony and minimal noise, even though bar and beer garden in close proximity

bar staff were very friendly and helpful

the bar area was full of character and the food tasty and portions very large

the bar staff were very friendly and helpful and we had a very tasty evening meal

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

location staff bar cleanliness

loved the restaurant and bar and the room was very cosy and well decorated

it was great to have the excellent coffee and tea as well as a well stocked mini bar and snacks

super comfy bed, brilliantly stocked mini bar and great location with fab restaurants and shops right outside

convenient location, lovely room, friendly staff, lovely food and bar area.

bar prices very affordable

the bar could stay open longer possibly?

was just a great location easy transportation by bus or train, staff were very friendly bar and coffee area was brilliant

concierge brilliant, bar staff brilliant

beds extra comfy ,bed settee made up friendliness of staff-reception and bar nothing was to much trouble

we didn't eat there but the bar area looked great

out outstanding customer service in every area bar restaurant outstanding customer service receptionist amazing nighttime stuff also very great i

modern stylish hotel - receptionists very polite and helpful - great bar area

the hotel is new, modern, very clean rooms, nice bathrooms, great bar and restaurant with decent food

seating area in the bar is set up mainly for dining

the service we received in the restaurant, and in the bar was first class really impressed with all the staff especially the manager jonathon, and a

a mini bar and snacks obviously to buy

everything you need for your comfort was provided, coffee machine, snacks and mini bar

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

the restaurant food is superb, and the bar is

the bar is busy, the noise can be a bit much as everyone is talking loudly

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

there was a celebration in the bar but it didn't bother us, just added to a great evening

lovely clean bar & restaurant with very good staff

bar, restaurant and room exuded class and style

i had a great meal and few drinks in the bar and wishes it was my local

by the time i got to the bar about 2 minutes later there was a glass of cider waiting for me

the place had a lovely ambiance, and the girl behind the bar who served us drinks and our breakfast was very friendly

room was very modern and comfortable and the bar was welcoming and cosy

no minibar..., but great bar downstairs.

bar good and staff all helpful and friendly

and francesco in the hotel bar were great

food & service in bar for food & drink very good

spacious reception and bar area

the mini bar was very well stocked

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

may be less noise in the bar area.

we didn't get to taste the bar but had an array of items in the room that we could purchase

late check out time of 11am

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

great variety of continental breakfast items that were served in a newly open restaurant rara bar & grill that belongs to the hotel

they now have a small indian restaurant and bar attached

he even agreed for a late check out upon my request

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

ar breakfast) great room, bed, service, food, pool, spa, gym)

there was no chrome cross bar in cupboard so we could not hang our cloths up

everything was excellent

bar and restaurant was very chaotic, i left and ate a local pub

bar staff friendly

food in restaurant and bar was below expectations flavours could be improved

coffee bar didn t open until 6 or 7am, which seemed a little late for being an airport hotel

the restaurant and bar area were nice to relax in upon our return

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

the desk was very handy and wifi worked very quickly so i was impressed

it was very kid friendly. kids play area was a hit with my toddler.

rooms were good size and breakfast was excellent. and the pool was great for the kids.

shame pool shuts at 7pm until 8am for under 16s

the staff were all very helpful and friendly and the bar area was welcoming and had a daily happy hour too

chris behind the bar was super friendly and helpful and very funny

the bar area downstairs is homely and relaxed

lovely, short walk from the tube in a nice family area with good shops and a couple of late night bars up the road

the hotel itself is gorgeous and very modern, and i noticed local people like to hang out at the bar to work even if they're not residents at the hotel

there was a good bar and cafe for breakfast and snacks

bar was still open

there is a bar that works till 10 pm, also they had instant coffee and tea in the room, no fridge

food in bar and grill was excellent value for an airport hotel

comfortable room and bed, great bar and food staff very friendly and

really nice meal in the zafari bar & grill, very well looked after

the setting in the temple bar with the fish tank and ants along the wall made it really outstanding for the kids

reception, bar and restaurant staff were exceptional, great fun,wanting to give us a great experience

started with a swim and also in the jacuzzi and then had an evening meal and a drink in the bar area

prices of drinks at bar were expensive, but we understand the area and where we are

train bar staff how to make your 'signature' dry martini

nice bar open until 11 pm in lobby area

i loved the little bar and bar food service on site

the cool bar area

the bar and restaurant are good, too

close to the tube - room was clean - bar was okay and with good prices - shower was okay

bar was good but a bit chilly

and 30% off in bar for guests

very loud music in bar below until 11.30 on friday night.

bar in the 1st floor of the

free hot drinks at the bar were a bonus too

no proper bar in the hotel which was a shame, this would have made it perfect.

limited bar choice on our return from an evening out

there was no fridge so no cold drinks in the room and the bar was very basic.

larger bar with more variety of drink.

you can eat it in your room or in the bar downstairs

bar pleasant

have been coming here for nearly 7 years, and bar one blip which i mentioned in a different review, my stay has always been very nice

have to say that i have been coming here for 8 years, and bar one unfortunate stay, which i might add was resolved, every other stay here has been brilliant

everything was clear about our room, where breakfast was, the bar and lounge area

loved the bar area

cated underneath the rooms), helping to easily get in and out

the bar sold fabulous, beer and the staff were friendly

place , we had drinks & food in bar which was excellent, staff were friendly & service was excellent, room was spotless, bed was

great having the option to spend time in the bar to relax

rooms are good, bar area good, modern hotel with a young vibe

great staff...amazing bar and rooms.

the staff were friendly, and the bar area looked amazing

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

great just what we needed for the night good money for value and the bar staff were so helpful they booked us a taxi for where we need to do and was so helpful , i ve

not very welcomy, no personal contact with staff, jumble in corridor and at back entrance, loud bar music till very late in the evening

the bar was great as well

pleasent and friendly atmosphere. public bar was good.

to park, close to work, facilities basic but for what i needed was good, food served at the bar but didn't try, locals made it friendly when in the bar, staff