it was also a bonus that there was a bar downstairs

staff were friendly and made us feel very welcome. had drinks in the bar with locals.

is not available, but there is an excellent thai restaurant attached to the bar downstairs which was reasonably-priced and very tasty

bar staff friendly and helpful, good pool table too

lots of places for food nearby, and the bar downstairs is ok

bar area loads of tv screens for sport room lovely and clean food was stunning breakfast was spot

one lovely quiet room with excellent breakfast and main meal options centered around a great bar restaurant which caters for all ages and preferences will definitely stay

came back to an open bar and welcoming atmosphere, comfy beds, hot showers and brilliant breakfasts

young lady running the bar etc when we arrived at the property was friendly and very helpful, sorted out our rooms and

from the bar below but this was to be expected and stopped around midnight on the saturday

liked the bar area, restaurant and pool

the drinks in the mini bar were a little pricey

lovely staff, and would have happily stayed in the bar as seemed to be a good evening had we not of had plans

hotel itself is super beautiful ,its surrounding gardens restaurant and bar will take you in the wonderland build by you

pros: spa facilities, beautiful room, bar and restaurant was nice, very clean, quiet, lovely balcony overall an amazing stay

good food in at the bar

the bar and restaurant area was really nice and the breakfast was great

the coffee machine wasn't working so when i asked they turned on the bar coffee machine in the moning and made me my morning latte

however, if you don't feel like venturing out, the food that was being served in the bar looked pretty good, and judging by the breakfast buffet, is likely to be a good choice

great coffee and good bar area

i thoroughly recommend trying the thai food from the bar downstairs

bar food was delicious

great bar on the ground floor

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

rooms were clean well arranged and had many extras, free wifi with good speed, staff couldn t do enough for us they were friendly and kind to the children

they now have a small indian restaurant and bar attached

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

great variety of continental breakfast items that were served in a newly open restaurant rara bar & grill that belongs to the hotel

good wifi and tv it also has a lot of power plugs i the room as well

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

bar is very decent, the pizzas were awesome

fact it had amenities such as the art tv , there was a pizzeria and bar downstairs and the private entrance was the icing on the cake

food in the bar was brilliant, the portion sizes were huge

cozy place with lovely bar downstairs

cording to my sister) and the breakfast was just

bar and restaurant all good and it was only 30 minute walk to twickenham and only 3 minute walk

loved how, comfortable the hotel was, from the room to the bar and restaurant

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud83dude3b cocktails were 10/10 there

food was great in the bar area

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

lovely hidden gem with a bar downstairs to relax highly recommended

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

a bar of soap instead of the body wash would be nice

micheal on the reception is wonderful he carried all our bags and him and alex opened the bar late for us

rsonal preference) in the bathroom

beds extra comfy ,bed settee made up friendliness of staff-reception and bar nothing was to much trouble

would have prefered if the bar served corona! haha, everything else was great!

was just a great location easy transportation by bus or train, staff were very friendly bar and coffee area was brilliant

bar prices very affordable

concierge brilliant, bar staff brilliant

room had a towel and a bar of soap for each of the max-3 occupants, and a small flat-screen tv

only thing to comment on is that there was no shampoo / shower gel in the shower, but hey had bar soap

downstairs bar is too plain, need lots of options in food and drink.

no bar and bathroom facilities very small

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

out outstanding customer service in every area bar restaurant outstanding customer service receptionist amazing nighttime stuff also very great i

modern stylish hotel - receptionists very polite and helpful - great bar area

seating area in the bar is set up mainly for dining

we didn't eat there but the bar area looked great

the hotel is new, modern, very clean rooms, nice bathrooms, great bar and restaurant with decent food

when you wake up in the night gasping for a drink but know the bar would be closed

no room service. i couldn't charge bar orders to the room. pillows could be better

the bar could do with a few extra snacks. as the variation is very minimal

very helpful staff and well equipped rooms which were comfortable. good bar service .

lemon or limes in the bar ordered corona beer no lime and a gin and tonic no lemon when a staff member could have nipped

comfortable room, nice bar and seating areas. buffet breakfast.

the new bar refurb seems to be taking a long time and access to the health club seems to be restricted to

the restaurant and bar area had a great atmosphere, ideal for relaxing before or after a match

we ate in the bar a couple of times and the food was good and reasonably priced, given the location

we were here for the harlequins rugby match, after the game we used the bar and had a freshly made pizza from their pizza oven which was fantastic

bar and courtyard for dinner and beers

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

30 minutes to get a key, standing at the bar with my suitcase

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

the bar was great as well

great just what we needed for the night good money for value and the bar staff were so helpful they booked us a taxi for where we need to do and was so helpful , i ve

pleasent and friendly atmosphere. public bar was good.

not very welcomy, no personal contact with staff, jumble in corridor and at back entrance, loud bar music till very late in the evening

to park, close to work, facilities basic but for what i needed was good, food served at the bar but didn't try, locals made it friendly when in the bar, staff

the bar is great too and i loved my evening meal, really tasty pub food

though football on in bar we couldn't have been made to feel

friendly staff, lovely room, great bar and

the staff at the hotel and bar where lovely and very helpful

wifi didn't work, the room was hot and the a/c didn't help either

excellent bar for food and drinks

food at bar was ok. operating hours not very late 10pm or so. i missed breakfast

there is a large bar area with ample seating

the service in the bar can be a little slow.

lovely hotel great bar and restaurant attached to the hotel highly recommend

small bar and restaurant

bar with drinks and limited menu available for late snacking

good breakfast included in cost, small bar and snacks just right

friendly bar staff, management and cleaning staff

though a reduced menu offering only pizza after 11pm, but still that's

staff were helpful when i asked for early check in, all be it was an extra 15 for the 3 hours before regular check in time

rooms very clean . breakfast service was rubbish

and one more thing about this hotel incredible breakfast

the lovely open fire when we sat in the evening having a drink made the bar a real cosy area

good range of tea coffee and biscuits mini bar available but not used great breakfast choices certainly will stay again for next years

great location, staff and management team. bar service terrific too.

the minute we checked in we felt welcome, from all the bar staff, and particularly from the receptionist

spacious comfortable room. quality bar meal. great value.

the rooms had everything we needed and the bar was great for food and

best bar around, roomy but cosy, with lounge seats and plenty of tables

a shower and when it did work wasn t very good, but of a dribble shame about having to close bar at 10pm but was fine as loverly room to chill out

station is a 3 minutes walk where there s a small collection of boutique shops, bakery, bar serving foods

cosy olde worlde bar and five minutes from walk from kew gardens main gate

and professional and would highly recommend santos joy katia nathan at reception and also the bar restaurant area justin fenna nebu were that efficient in their job and treating people and a

in the evening, the beautiful breakfast area becomes a bar serving excellent cocktails

if i could improve anything it would be that the bar remains open later

when i booked it said there was a bar but it was clised

though not too much of a problem as there are plenty of places nearby)

the bar and lobby were a great place to relax after a busy day day exploring

a small bar fridge in the room would have been nice.

a complimentary drink was offered at the mini bar next to reception with very attentive staff

would have liked a bar fridge in the room.

bar closed at 11pm

the bar staff were another highlight so friendly, chatty, and welcoming

bar , service and standard of the room was all top notch

excellent location and the new thai food restaurant operating from the bar area is superb

had the best time dancing in the bar with all the locals who were really letting their hair down

great selection of beers in the bar and delicious food

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

all members of staff met from bar to housekeeping were lovely, friendly and helpful

we are cricket fanatics - went down into the bar to eat and settled down to watch the odi but then the regulars turned up to watch the football

very friendly locals, bar staff, and owner

proper old school local bar with great staff and very welcoming host in pat

good selection of bar food and well kept beers

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river

the location by the river - the bar was fun- the room was well designed

we actually didn t use the bar or restaurant but they both looked amazing

great bar and dj for a friday evening

the reception and restaurant and bar staff amazing

and francesco in the hotel bar were great

no minibar..., but great bar downstairs.

we enjoyed a snack in the bar area

bar good and staff all helpful and friendly

food & service in bar for food & drink very good

as always restaurant and bar staff outstanding - friendly and professional

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

bar staff also very friendly with excellent service

bed comfy good efficient service in both bar &

friendly staff at reception and breakfast and bar staff

i thought the bar prices where expensive

real ale at the bar as far as i could note

central, clean, quiet. bar is just downstairs so perfect

the bar staff were welcoming and customer focused. dinner was excellent.

in an excellent position with easy 20 minute walk into richmond very quiet but lovely cosy bar area with a warm welcome from staff and fantastic roaring fire

there is a built-in gratuity on the restaurant charge and then another voluntary gratuity for the bar staff on the bill (we had breakfast so chose to remove this charge) (-)missing sky sports missing rhubarb gin in the bar missing liqueur coffee in late bar (+) the bar staff on sunday also very friendly (-)will be even better where the bar and restaurant are open again (-) the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area (-) after a long day it would be nice to eat in the hotel restsurant rather than the bar area or at least have tablecloths on all tables as its not cheap - a ceasars salad ( excellent (-) was surprised that bar meals only were available

we were out all day the only issue was that the restaurant closed at 8pm and we couldn t get room service so had to order

wifi in all rooms please and if not please advise when we book...

hotel is very basic and the wifi comes and goes

the car parking signs as you enter warning of fines, not the best first impression.

the staff at reception, in the bar and in the restaurant were brilliant - helpful and attentive

bar staff very friendly

in the main bar area were very slow to serve, we had to leave without our appetisers as they took over 3/4 hour

bar & restaurant lovely with good food choice

beautiful decor, bar area and terrace very relaxing

beer in the bar was flat. my only complaint of the entire stay

upgrade, kept the bar open for the football, really friendly and helpful, spa was amazing, bed was super

also the bar shut pretty early at half 10 was hoping it would be slightly later

cozy little bar and the shower was excellent

the staff in reception and the bar were friendly and ever so helpful when i needed advice on where it was best to visit locally

bar and vending machines if needed

comfortable room and bed, great bar and food staff very friendly and

bar was still open

food in bar and grill was excellent value for an airport hotel

rooms very modern and clean, very good value for money. bar in the hotel too

the honesty bar was a lovely touch with great options, but priced quite high - though this is to be expected

great restaurant and bar area, cosy space to relax

coffee selection and mini bar is great

good bar and

in cash you had to pay an extra 100 deposit because of possibly taking things from the mini bar and not paying

the staff were friendly, and the bar area looked amazing

rooms are good, bar area good, modern hotel with a young vibe

great staff...amazing bar and rooms.

staff helpful and check in/out speedy and simple, bar and restaurant area looked fun though i didn't use them

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

was a good size and comfortable, shower had excellent water pressure, bar and restaurant looked nice although we didn't eat here

for a two night stay over a weekend, when we returned on the second night we discovered that the bar and restaurant were closed to guests as there was a wedding reception being held

the bar area was very tired looking

food in the bar was amazing and very well priced as was breakfast

bar and restaurant had a great atmosphere and very comfortable

property was lovely loved the mini bar it was really convenient if you didn’t want to go out you could just go downstairs and have a

the food and bar service was amazing. the bar manager is simply perfect

we were disappointed however the bar and restaurant weren’t open due to new

bar is bright and modern, drinks were very reasonable and the room was lovely and spotless

had a lovely bar & restaurant as well

room was very cosy!! staff were excellent!! both breakfast & bar food were exceptionally good!!

the bar was closed

r london), didn't get a chance to try the food as we were back too

staff were very friendly and helpful, bar was fairly priced local shops and services near by.

drinks at the bar were not overly expensive

food in restaurant and bar was below expectations flavours could be improved

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

open feel to bar n restaurant n check in area.

the restaurant and bar area were nice to relax in upon our return

bar staff friendly

chris behind the bar was super friendly and helpful and very funny

lovely, short walk from the tube in a nice family area with good shops and a couple of late night bars up the road

the staff were all very helpful and friendly and the bar area was welcoming and had a daily happy hour too

the bar area downstairs is homely and relaxed

the hotel itself is gorgeous and very modern, and i noticed local people like to hang out at the bar to work even if they're not residents at the hotel

staff very friendly as always, food at their shisha bar was lovely

all staff members have always been good to us, from the receptionist to the shisha bar staff

there is a bar with outside area

there is bar that's also make your holiday beautiful for celebrating party and getting food and drinks

bar is a good size and the drinks are very reasonably priced

bar and restaurant was very chaotic, i left and ate a local pub

bar shut to early and the lounge area is mixed with the dining area, but this wouldn t put me off

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

ar breakfast) great room, bed, service, food, pool, spa, gym)

everything was excellent

the bar area quiet and comfortable

the staff were very helpful including bar and restaurant. c

the staff was super friendly from start to finish, both reception, cleaning staff & bar and restaurant staff were super accommodating

receptionist shahin apologised and gave me a card for a complimentary drink in the bar downstairs

prices for food in bar could have been better with more gluten free options.

no mini bar in the room - there were only one socket on one side of the bed, not on both sides - the shower

no bar fridge. restricted tv channels eg no sports channels

very friendly,rooms clean and comfortable, restaurant and bar prices very reasonable for london, excellent location for tube and getting intocentral

lack of staff in the restaurant/ bar in the evening.

there's a bar in the hotel, that we didn't use, but another nearby, which

the hotel bar could expand its drinks menu

for staff julius doing such a great job for severing us drinks and food in the bar

very friendly, excellent breakfast ud83eudd5eud83eudd5e lovely waffle maker, bar open late, rooms so modern and clean

lovely clean rooms, excellent staff good stocked bar and breakfast was great.

everything was fairly priced at the bar and we would definitely

lovely bar area

the bar could have been open

the room, the bar and the hotel was clean comfortable and fresh.

simplicity of the bathrooms, size of the bed, 24h bar and room service

the hotel runs an eco friendly system, impressed that they support and reward this comfortable bar area, reasonably priced great tube access

no proper bar in the hotel which was a shame, this would have made it perfect.

there was no fridge so no cold drinks in the room and the bar was very basic.

limited bar choice on our return from an evening out

larger bar with more variety of drink.

did not stay for breakfast as we were on a tight schedule but the breakfast bar on our way out looked very inviting

bar had friendly atmosphere; really good all round - top

had a great time here the hotel is nice and clean the breakfast was delicious, the bar is great and the wembley is really close

all the staff, from reception, housekeeping, bar and restaurant were welcoming, professional and friendly

bed was very comfortable we had a great sleep, there are tea/ coffee making facilities, a mini bar should you require it, i would definitely stay here again if visiting london or surrounding

parking, bar and restaurant so great meet friends

food in bar downstairs was delicious

downstairs bar is so cute and the lobby has a good

superb food at bar . truly lovely clean room

staff at bar

nice bar in the lobby

lunch was only served at the sky bar and though very nice was super expensive for the quantity and choices

station in front of hotel/ nice bar restaurant on top floor with terrace and view on airfield/ efficient and friendly

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

great location - great rooms with great views, comfortable beds and a great bar on the roof.

great choice of food in the bar and restaurant

lovely bar and restaurant, when the bar was closed the reception sold drinks and alcohol

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

wifi, bar facilities, flight information, central location.

excellent bar meal and very courteous bar/dining staff

the staff in the bar were very attentive and keen to please

restaurant and bar far superior to any other hotel in the area at this price

breakfast is great and nice and relaxing gardens and bar area

great location and the bar prices were very reasonable

international rugby teams stay regularly to train prior to international matches and the bar area is full of photos of past sporting greats who have stayed here including bjorn borg and

of choice on menu in restaurant and bar, but quality really good

staff came and served you if you wanted a drink or dessert, instead of keep having to go to the bar yourself

restaurant and bar area, comfortable rooms with lovely housekeeping staff

the honesty bar was a very very nice surprise- fully stocked, as it should be, and the fresh milk

breakfast bar service

the option for a late check out was greatly appreciated as well

the sports bar served food and drink at reasonable price's and again the quality was excellent

went above and beyond to make me happy and the staff in the sports bar were excellent even showing me how to save money on my

dinner in sports bar was yummy, good value for money

very good sports bar and food

the children loved the swimming pool and the sports bar food was delicious

there was a mini bar with complementary water so look in there as well as tea an coffee making facilities

ins walk from north acton station), well-stocked breakfast, and the bar was open til late

its great value for money and the food and bar are very good please do not change any of the above

ey were lovely and tasty) and very helpful staff, comfy beds

the location is very handy

lovely pool, a fabulous bar and restaurant

great location near heathrow. stayed one night and was great. food on site and bar was handy.

great italian restaurant and bar with all day menu

excellent bar and staff

the bar and food facilities were excellent

enjoyed drinks at the bar where it was a nice and ambient

great bar & restaurants

reception and bar staff were very friendly and efficient

overal the hotel is extremely easy to find with a great bar and restaurant - breakfast is plentiful too

bistro bar with excellent food