great variety of continental breakfast items that were served in a newly open restaurant rara bar & grill that belongs to the hotel

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

they now have a small indian restaurant and bar attached

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

wifi was weak and the room could be cleaner

beds extra comfy ,bed settee made up friendliness of staff-reception and bar nothing was to much trouble

bar prices very affordable

was just a great location easy transportation by bus or train, staff were very friendly bar and coffee area was brilliant

concierge brilliant, bar staff brilliant

would have prefered if the bar served corona! haha, everything else was great!

seating area in the bar is set up mainly for dining

the hotel is new, modern, very clean rooms, nice bathrooms, great bar and restaurant with decent food

was exactly how i wanted, bar staff and reception was lovely

we didn't eat there but the bar area looked great

out outstanding customer service in every area bar restaurant outstanding customer service receptionist amazing nighttime stuff also very great i

nice hotel, conmfotable rooms and great restaurant and bar

though not too much of a problem as there are plenty of places nearby)

i had a drink in the bar the 1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of

when i booked it said there was a bar but it was clised

if i could improve anything it would be that the bar remains open later

staff were helpful when i asked for early check in, all be it was an extra 15 for the 3 hours before regular check in time

rooms very clean . breakfast service was rubbish

and one more thing about this hotel incredible breakfast

good breakfast included in cost, small bar and snacks just right

could keep the bar open a bit longer.

were very welcoming in this excellent ibis, which also boasts 24h bar and food service

small bar and restaurant

there weren t any seats available to eat breakfast at but the staff offered to clear off the bar and allow us to eat there, which was very kind but we were happy to wait

when you wake up in the night gasping for a drink but know the bar would be closed

the bar could do with a few extra snacks. as the variation is very minimal

the staff checked us in at 1am and were very friendly and got us a drink at the bar etc

lemon or limes in the bar ordered corona beer no lime and a gin and tonic no lemon when a staff member could have nipped

no room service. i couldn't charge bar orders to the room. pillows could be better

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

were attending a wedding reception and although it was busy, the bar staff could have been more friendly, especially when the bar was closed at 12

bar staff very friendly

friendly staff at reception and breakfast and bar staff

bed comfy good efficient service in both bar &

great coffee and good bar area

great location for twickenham - walk or bus nice bar & friendly staff room clean and comfortable

the bar and restaurant area was really nice and the breakfast was great

the coffee machine wasn't working so when i asked they turned on the bar coffee machine in the moning and made me my morning latte

good food in at the bar

excellent bar for food and drinks

one of the bar staff had an attitude

lovely hotel great bar and restaurant attached to the hotel highly recommend

location, good bar restaurant, all staff interactions throughout different parts of the hotel were great

there is a large bar area with ample seating

no minibar..., but great bar downstairs.

we enjoyed a snack in the bar area

spacious reception and bar area

food & service in bar for food & drink very good

bar good and staff all helpful and friendly

great location, staff and management team. bar service terrific too.

good range of tea coffee and biscuits mini bar available but not used great breakfast choices certainly will stay again for next years

the lovely open fire when we sat in the evening having a drink made the bar a real cosy area

the minute we checked in we felt welcome, from all the bar staff, and particularly from the receptionist

spacious comfortable room. quality bar meal. great value.

pros: spa facilities, beautiful room, bar and restaurant was nice, very clean, quiet, lovely balcony overall an amazing stay

liked the bar area, restaurant and pool

the drinks in the mini bar were a little pricey

staff hospitality bar location

the bar staff could've smiled more

fact it had amenities such as the art tv , there was a pizzeria and bar downstairs and the private entrance was the icing on the cake

bar and restaurant on site reasonably priced great tasting food

cozy place with lovely bar downstairs

above the bar which on my particular night was busy and had music on

food in the bar was brilliant, the portion sizes were huge

had a lovely bar & restaurant as well

bar was slightly under stocked and ran out of a couple of a few things on arrival

bar is now shut sadly so you can’t nip in for a quick one whilst waiting for you room also our tv

we were disappointed however the bar and restaurant weren’t open due to new

lots of amenities, restaurants close by and on-site bar which is great

a shower and when it did work wasn t very good, but of a dribble shame about having to close bar at 10pm but was fine as loverly room to chill out

the bar staff and catering team were excellent

as decs)

best bar around, roomy but cosy, with lounge seats and plenty of tables

station is a 3 minutes walk where there s a small collection of boutique shops, bakery, bar serving foods

ar and restaurant) areas was confusing, so i stayed in the room until i checked out the next

staff were friendly and made us feel very welcome. had drinks in the bar with locals.

lots of places for food nearby, and the bar downstairs is ok

is not available, but there is an excellent thai restaurant attached to the bar downstairs which was reasonably-priced and very tasty

pleasant & comfortable room, but i did feel quite isolated, as access to the public

the bar area downstairs is homely and relaxed

the staff were all very helpful and friendly and the bar area was welcoming and had a daily happy hour too

chris behind the bar was super friendly and helpful and very funny

lovely, short walk from the tube in a nice family area with good shops and a couple of late night bars up the road

the hotel itself is gorgeous and very modern, and i noticed local people like to hang out at the bar to work even if they're not residents at the hotel

everything was fairly priced at the bar and we would definitely

big room, fridge and kettle in the room, good breakfast, nice staff, 24/7 food service options, bar on the

very friendly, excellent breakfast ud83eudd5eud83eudd5e lovely waffle maker, bar open late, rooms so modern and clean

far away from wembly cost us 23 in a taxi no late bar after concert it would have been nice to have a drink in the

not a large variety of drinks at the bar however its what you expect.

lovely bar area

the room, the bar and the hotel was clean comfortable and fresh.

the hotel runs an eco friendly system, impressed that they support and reward this comfortable bar area, reasonably priced great tube access

simplicity of the bathrooms, size of the bed, 24h bar and room service

the bar could have been open

no bar fridge. restricted tv channels eg no sports channels

there's a bar in the hotel, that we didn't use, but another nearby, which

lack of staff in the restaurant/ bar in the evening.

no mini bar in the room - there were only one socket on one side of the bed, not on both sides - the shower

very friendly,rooms clean and comfortable, restaurant and bar prices very reasonable for london, excellent location for tube and getting intocentral

bar and breakfast staff very friendly and excellent service

the bar area quiet and comfortable

the staff were very helpful including bar and restaurant. c

prices for food in bar could have been better with more gluten free options.

bar had light meals

great bar on the ground floor

i thoroughly recommend trying the thai food from the bar downstairs

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

bar food was delicious

staff was amazingly accommodating, from helping me with my bags to providing a delicious breakfast spread

did not stay for breakfast as we were on a tight schedule but the breakfast bar on our way out looked very inviting

limited bar choice on our return from an evening out

free hot drinks at the bar were a bonus too

there was no fridge so no cold drinks in the room and the bar was very basic.

no proper bar in the hotel which was a shame, this would have made it perfect.

the staff at the hotel and bar where lovely and very helpful

the bar is great too and i loved my evening meal, really tasty pub food

friendly staff, lovely room, great bar and

though football on in bar we couldn't have been made to feel

also the wifi wasn t great in our room, but it was working great at the bar

bar area loads of tv screens for sport room lovely and clean food was stunning breakfast was spot

we were informed that there was entertainment on that evening in the bar but it didnt effect our stay

came back to an open bar and welcoming atmosphere, comfy beds, hot showers and brilliant breakfasts

bar staff are welcoming and friendly, the food is great at a reasonable price, theres pool and a

young lady running the bar etc when we arrived at the property was friendly and very helpful, sorted out our rooms and

all the staff, from reception, housekeeping, bar and restaurant were welcoming, professional and friendly

had a great time here the hotel is nice and clean the breakfast was delicious, the bar is great and the wembley is really close

staff were very helpful in the bar & hotel and all seemed to go out of their way to make the stay as comfortable as possible

fantastic on site restaurant and bar area with beer garden

convenient with bar and restaurant, though same room rates should have bathtubs

ey were lovely and tasty) and very helpful staff, comfy beds

there was a mini bar with complementary water so look in there as well as tea an coffee making facilities

i did like the bar in the lobby

ins walk from north acton station), well-stocked breakfast, and the bar was open til late

the location is very handy

a small bar fridge in the room would have been nice.

room would have benefited from a small bar fridge

the free jazz music in the bar was not to my taste, but andre turned that too into 1 minute with sade adu

bar closed at 11pm

would have liked a bar fridge in the room.

had the best time dancing in the bar with all the locals who were really letting their hair down

great location for getting around richmond. great bar and restaurant just below the rooms.

bar , service and standard of the room was all top notch

the bar staff were another highlight so friendly, chatty, and welcoming

excellent location and the new thai food restaurant operating from the bar area is superb

also a diverse selection of whiskey behind the bar and its very clean and cosy

very friendly locals, bar staff, and owner

felt so at home christina kindly loaned me a usb converter plug so relaxing sitting in the lounge bar area great breakfast and pat carried my heavy suitcase up and down the stairs so close to town

we are cricket fanatics - went down into the bar to eat and settled down to watch the odi but then the regulars turned up to watch the football

good selection of bar food and well kept beers

extremely friendly staff, great bar and cafe, great rooms and great location

great staff, good bar and had a pool table. room was clean and of a good size.

the 24/7 bar and the parking lot were a huge advantage

nice staff, good size room, excellent bathroom/shower, very clean, modern style, cafe and bar available, excellent breakfast cooked to order very convenient early service, good value

the bar and cafe with pool table was excellent and good value for a few pre show drinks, the location

old building, really comfy beds and great bar downstairs we stayed for a concert at gunnsbury park so location was great

very clean very homely bar right downstairs 10/10 experience

nearby restaurants and grocery stores, and there was a bus stop in front of the hotel and a nice bar belonging to to the hotel

vibrant entrance to the bar and restaurant. my bronx room was stunning.

the hotel was clean and well presented,great decor and a bar with great atmosphere and a wide range of quality products

downstairs, the bar was well stocked and reasonably priced

when checked in at 5pm the reception informed us that the bar was 24 hrs

the staff were really lovely and friendly though and drinks at the bar were great

with travel advice on how to get to stadium and also informed that food was available in the bar when we got back :) extra screening on the windows meant road noise was limited

excellent value with breakfast included

bar and restaurant had a great atmosphere and very comfortable

for a two night stay over a weekend, when we returned on the second night we discovered that the bar and restaurant were closed to guests as there was a wedding reception being held

friendly bar staff

the bar area was very tired looking

was a good size and comfortable, shower had excellent water pressure, bar and restaurant looked nice although we didn't eat here

the reception and restaurant and bar staff amazing

great location great staff - especially the bar lady from ukraine

the location by the river - the bar was fun- the room was well designed

we actually didn t use the bar or restaurant but they both looked amazing

and the restaurant and bar a is great

the atmosphere throughout the hotel and bar is steeped in an authentic english charm that we both absolutely loved

nothing really. oh the sofa in front of the big tv in the bar rather than the two chairs.

able to watch live football in bar and lounge area

amazing bar downstairs and fantastic bedrooms , really helpful staff at all times

the food was really tasty, and an excellent selection of beers at the bar as well

room was very cosy!! staff were excellent!! both breakfast & bar food were exceptionally good!!

r london), didn't get a chance to try the food as we were back too

staff were very friendly and helpful, bar was fairly priced local shops and services near by.

the bar was closed

the bar lady was extremely rude on our first

walking distance to the station, only 7 minutes. nice big bar out the front.

great choice for breakfast you can help yourself to hot drinks at any time, we'll stocked bar in hotel lobby

friendly staff, quick check in and good bar service

breakfast was well attended by friendly, helpful staff who constantly refilled the breakfast bar and kept tables clean

the bar was a welcome haven after we d attended an event at the apollo

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

great having the option to spend time in the bar to relax

cated underneath the rooms), helping to easily get in and out

place , we had drinks & food in bar which was excellent, staff were friendly & service was excellent, room was spotless, bed was

staff was really kind in the bar

the bar sold fabulous, beer and the staff were friendly

lovely bar and breakfast area. rooms are very comfortable and well appointed.

in the main bar area were very slow to serve, we had to leave without our appetisers as they took over 3/4 hour

the restaurant and bar service was top notch

beautiful decor, bar area and terrace very relaxing

the staff at reception, in the bar and in the restaurant were brilliant - helpful and attentive

convenient to underground and airport. good bar food.

the bed was comfy, staff were friendly especially the bar staff..

loved how, comfortable the hotel was, from the room to the bar and restaurant

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud83dude3b cocktails were 10/10 there

food was great in the bar area

there is a built-in gratuity on the restaurant charge and then another voluntary gratuity for the bar staff on the bill (we had breakfast so chose to remove this charge) (-)missing sky sports missing rhubarb gin in the bar missing liqueur coffee in late bar (+) the bar staff on sunday also very friendly (-)will be even better where the bar and restaurant are open again (-) the individual chairs are good for when sat at a dining table, just not for relaxing in the bar area (-) after a long day it would be nice to eat in the hotel restsurant rather than the bar area or at least have tablecloths on all tables as its not cheap - a ceasars salad ( excellent (-) was surprised that bar meals only were available

was fine but no fridge so we had to ask for one - also we were not advised there was no wifi in our room which was a big inconvenience

has available parking and a good restaurant

this was still more than acceptable - cleanliness and room service are impeccable

hotel is very basic and the wifi comes and goes

the spa facilities were perfect for the stay. the bar & restaurant area was lovely too.

great bar and lounge

also the bar shut pretty early at half 10 was hoping it would be slightly later

upgrade, kept the bar open for the football, really friendly and helpful, spa was amazing, bed was super

staff, ie: reception and bar staff

waitress doing breakfast and bar staff

i thought the bar prices where expensive

nice menu in the bar for dinner with lots of vegetarian options

central, clean, quiet. bar is just downstairs so perfect

hotel and bar is so quintessential british - it is quaint and close to richmond which is stunning anyway

location, breakfast and bar were great

micheal on the reception is wonderful he carried all our bags and him and alex opened the bar late for us

small bar downstairs for that evening drink which also doubles as the breakfast area

a bar of soap instead of the body wash would be nice

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

the restaurant and bar area had a great atmosphere, ideal for relaxing before or after a match

all bar and catering staff excellent ud83dudc4d

the bar was under renovation at the time, but excited to see the finish results next time.

we ate in the bar a couple of times and the food was good and reasonably priced, given the location

comfortable room, nice bar and seating areas. buffet breakfast.

doesn't have a restaurant, bar nor food services

is incredibly frustrating when

pseudo breakfast bar in the lobby, and excellent places to eat nearby

really , handy bar within the hotel after a gig is always handy

the breakfast bar downstairs was great for pastries and snacks and there was always someone on reception if

downstairs bar is too plain, need lots of options in food and drink.

no bar in the room and no coffee or tea making facilities

only thing to comment on is that there was no shampoo / shower gel in the shower, but hey had bar soap

staff were attentive and welcoming and the bar set up was good

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

board good amount of hangers all in reach close to train station o2 empire, 2 lovely pubs near bar westhespoon, about a 10-minute walk

very clean, staff were very helpful and friendly, and there is a small bar to meet up with.

also liked the fact the reception had someone 24/7 and a small bar if you wanted a drink

we didn't use the bar but appreciated its existence

good room reception and bar 24/7 good location clean

bar prices very

nice bar area, great breakfast. very friendly staff, in fact, booked again for later in year.

staff really friendly and helpful, and food in the bar was excellent and breakfast was amazing.

we checked in fairly late after a concert so the restaurant and bar were closing but the staff still made us pizza and served drinks for us

nice little outdoor bar that was a good place to mingle with other guests for travellers travelling alone or in small

great just what we needed for the night good money for value and the bar staff were so helpful they booked us a taxi for where we need to do and was so helpful , i ve

the bar was great as well

pleasent and friendly atmosphere. public bar was good.

to park, close to work, facilities basic but for what i needed was good, food served at the bar but didn't try, locals made it friendly when in the bar, staff

not very welcomy, no personal contact with staff, jumble in corridor and at back entrance, loud bar music till very late in the evening

highlights were the bar and comfortable bed

shepherd's bush is so central to everywhere. great shopping. lovely bar staff.

the quirkiness of the rooms overlooking the bar area

would have been nice to have a few drinks in the mini bar in the room

spotless and you get a glimpse if the old cinema styles in the accessories and galleries in the bar area

great it has all you need and restaurante and bar is a top. very clean.

there is a beautiful bar which is not obvious when you arrive, tucked round the corner but well worth a visit if

hotel has a lovely foyer and adjoining bar area, and a 24hr reception for anything you need

the comfort, cleanliness and staff welcome. the ambience in the bar is really good.

rooms were clean and fresh and had good amenities including the bar area downstairs and a great breakfast

the bar is great for a (birthday) beer, breakfast or catching up on some work (-)i thought the restaurant and bar were expensive. (+)was my partners birthday during our stay and they left her some chocolate and a free drink at the bar which helped make the stay extra special (+)location, bar had nice atmosphere and able to order bar food as not able to get table in restaurant (+)about this hotel is fantastic, great rooms and restaurant / bar (+)contemporary deco, lively bar and social spaces downstairs (+) loved the decor, the bar and the view from the window

i also have problem with wifi and my 4g when i stay in the room

late check out- 12pm

a gem of a hotel, great little restaurant, wifi and staff super helpful.

wifi didn t work the whole stay, staff were helpful about it though.

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

the tea in the room is organic, super tasty cookies offered, and healthy drink in the mini bar omg like there is kombucha

bar is lovely too

joe's teas a revelation a proper mini bar / a proper hair dryer iron / ironing board all

but that was expected in an old building - but rooms are lovely and modern and the restaurant and bar is wonderful

nice and cozy rooms and authentic bar downstairs. very kind staff