breakfast wasn't included.

breakfast was better than other hotels that have more than adequate food and throw half of it away

the hotel does not offer breakfast.

smelt like trash going through the halls and kids running everywhere glad i didn t stay

no room service which was part of the reason we stayed there

there were some noisy kids above us for several minutes off & on.

the room the kitchen

i didn't use the pool or gym but they looked great

little disappointed when told pool was opened until 11p and returning from dinner, seeing pool was available, only to find the

workers allowed the little kids staying at the property to run wild

don't know about breakfast, left before it was available

amazingly great breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

enjoyed the breakfast

they had a good breakfast

also shuttle bus to go to the doctor and the store was a great convenience

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the one we

excellent breakfast and friendly cheerful hostess.

the kitchen in room, my room was right by the elevator

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

pool table n gams

kids knocking on doors and running

aloft was clean and comfortable. great location for us to visit family and get to the gym.

bar was cool, however the fountains, and the bar and restaurant were the best parts besides breakfast

kids knocking on doors during night time

happy hour great breakfast bar with more than most

never any room service for the entire 5 nite stay

the room service was inconsistent

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

i wish the pool stay open till 12:00 midnight.

) pool/breakfast area crowded with unsupervised kids (where are the parents

the pool was absolutely packed with kids and was very loud.

so much so, the gym smelled like it, and it gave me a headache

absolutely loved the large gym

there is a large front grassy area so its a little far to the parking lot

and last small thing would be to please remove the plastic wrapped plastic cups in the gym

the hotel restaurant was open and the gym

there was no hot tub, pool was chilly

had to leave before breakfast, but the bar service saturday was great

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the bar and the location

bar attendee was awesome, felt as if i was in the

the lobby bar was a bonus

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

breakfast & dinner is huge with little kids…avoid paying ridiculous restaurant prices

some without masks in the lobby and elevators, kids with no shoes on leaving the pool

would like to see more variety on the breakfast and kickback menus

and jacuzzi were great, it was amazing for the kids

bit loud in lobby with kids but its kids

well equipped kitchen

complementary laundry facilities....very helpful while traveling on vacation.

also didn't have breakfast, but it was probably good

breakfast options were plentiful with sausage, scrambled eggs, fruit, and waffles

free breakfast was convenient and good

coffee in room and in breakfast room could be better.

good breakfast choices

the gym was great

clean, comfortable beds, nice breakfast options

the breakfast had minimal options, but the gym was nice.

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end

was extremely comfortable and the breakfast was excellent

big pull out couch to accommodate kids

room was clean and comfortable. pool was nice.

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

beds were very comfortable and that we had free shuttle service!!

it had great facilities, including 24/7 gym, breakfast...

the shuttle and the friendliness of the staff.

coffee in the room, gym and pool available, free shuttle service breakfast available

free shuttle services were offered which helped take away some of the stress

location .. amenities .. bed comfort .. early check in ..

to order room service for breakfast 2 days and there were problems both days

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

booked this place because it had a shuttle service, which was good because i am not from the area

breakfast was great. the shuttle was a life saver.

as with many accommodations nowadays, no daily room service

start with, they accommodated an early check in, which was great

nice complimentary breakfast

excellent breakfast. superb location . sensational staff

from the hotel desk clerks to the fabulous guy bar tending and the maids - all very nice

very clean. nice breakfast. quiet. nice price. nice location.

there were only two handicap parking spaces near the front and side entrances

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

bed was incredibly hard and the parking lot was not plowed in a timely manner

just about everything. room was clean, staff was great. food was good for breakfast.

the room service was really good

good i had room service

room service was exceptional and the bathrooms are huge and nice.

the dining area and breakfast and lunch area were lovely.

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

location was perfect with free shuttle to cleveland clinic and back

amazing staff, clean rooms and amazing breakfast

were not alot of options for kids like saisages, muffins, criossiants, not many options in

we loved the room! the big kitchen area with island and spacious room. comfortable beds.

i liked the the pool the back fireplace and the gym

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the morning

a lot of kids running around all day and night

there was no towels in the pool area ever!

weren't told the pool was under construction until we got there

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

bar way overpriced for what was offered

it was one of the hotels that had cleveland clinic shuttle service

room service wasn't very good - the quality and temperature of the food was poor

room service was amazing and prompt!

close to cleveland clinic and the shuttle came everyday

of food and pop, i found that upsetting - the atmosphere in the restaurant and bar was good, however pricing was rich

close to the hospital and laundry facility on site

the pool was cold and only 3 feet deep. was looking forward to a nice swim and was disappointed.

shuttle to cleveland clinic.

got approached by homeless man asking to talk to me and my two kids in the parking lot

almost missed the breakfast on the second day

super nice staff. clean facilities. breakfast. good location. comfortable beds.

breakfast was a little sparse but adequate

there were only a total of three cars in this motel's parking lot

convenient location - breakfast was good - variety of options

could use more parking

swimming pool is unsafe for kids water is too high sometimes floor is really slippery

happy hr. it has a pool & breakfast

typical hot continental breakfast, reasonable on site restaurant with great food

they didn't let me know that the pool would close early & the appetizers was replenish

pool was down. i had two small kids and that sucked

the pool was not working for the kids

i loved the spacious rooms. the look for the place. the bar on property.

good breakfast with lots of choices and friendly staff

an ok breakfast to get us on our way

there is a bar and music and food at the facility, this place is very clean

the pool and it was nice

9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has a certain hour

it was inconvenient and felt odd to have to go to the bar just to get ice

no room service.

the room was nice, very clean. the breakfast was good, and there were a lot of choices.

the staff is friendly & helpful. the breakfast is exceptional!

sausage gravy for breakfast

great breakfast. loved the evening reception...wine, cheese, crackers, etc.

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

couldn't use the laundry facilities

at 7pm and didn t open until 12noon the next day and we didn t get a chance to swim so the kids were very disappointed in that part

throughout hotel pool hours were limiting and area was always a swarming madhouse of unsupervised kids

it made me so uncomfortable i told my kids to throw the food away and we would go to mcdonalds

clean friendly atmosphere. room was very spacious also, laundry room on site.

they especially liked the breakfast

i didn't use the pool or the exercise room, so i can't comment on those

no indoor pool

pool was closed

the pool was down that's the only disappointing thing

can go to the gym any time they have to let you in

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

that the parking lot was full of trash everywhere the first thing you saw when you pulled in.

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

late check out time of 2pm was awesome

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

in the hallway that was falling down, hair on the bed and a shower that looked like an old gym locker room

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

there was no hot breakfast, only coffee, juice, packaged cereal, cereal bars and old fruit

nice big beds free breakfast clean rooms

breakfast was to-to boxes and you could request a microwave omelette

i loved that fact that it's very clean. the breakfast was good. and they have a pool.

the kitchen sink backed up a little but thats literally it

gym was clean and breakfast was very good

kitchen

free shuttle service to the cleveland clinic

shuttle to cleveland clinic in a timely manner for appointments

i asked about the hotel shuttle, the response was 'it goes to the hospital'

room and breakfast

staff nice , great area for kids while traveling.

the pool and hot tub were perfect for the kids

pool and gym were well

fitness room and guest laundry were closed.

that it had a bar inside the building that served food'

called in for early check in which was approved and on the day our room was not available only to sit in the

the staff made it right by offering to move to a different room, but we declined and then offered breakfast in the morning which we enjoyed

pool, lounge, bar, shuttles, breakfast

the bed was very comfortable. the poor and spa were clean and well maintained.

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

the breakfast was great everything was wonderful the staff and the hotel

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the rood top bar is an experience and i loved

the amenities such as the roof top bar and downstairs restaurant were out of this world

the vault bar was the best bar i have ever been to

bonuses: it was well priced, & pet friendly with no pet fee

we ate breakfast and two dinnes/drinks while there

the free coffee service in the immaculate lobby and he also recommended a great place to get breakfast just a few blocks from the hotel

breakfast in the restaurant was good as well

and the gyms are usually great too

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

bar tenders friendly

the hotel gym facility was so nice

great hot breakfast, nice little bar, valet parking

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

my sister left after helping me unload my kids and luggage and then left

good location downtown. breakfast was decent

only complaint... no guide on the tv for the kids.

breakfast prices. we have 3 kids, a family of 5.

didn't have time for breakfast

not a huge deal, but when your traveling with kids it just doesn't work

the wifi was very slow and to pay an extra for having the speed is not appropriate

the lobby entrance is confusing without valet assistance. the whole city's wifi was down.

the restaurant and bar was closed aswell as the pool and no breakfast was served

the gym and bed comfort

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down the hall from us and i couldn't find the number to call the front desk to

room service options limited and poor quality for huge expense

location and set up with the restaurant and bar were convenient

nice corner view breakfast was excellent

in room breakfast was excellent

absolutely a fantastic experience. from the check in to the late check out perfect

the fitness center and atrium pool!

joe at the bar was exceptional...location was key..they got us an early check in as requested.

requested a early check in, a month before my stay

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

the gym was amazing!!!!

they also had to wrangle all of the hockey kids the parents never watch

the fitness area/gym was great.

they also had to wrangle all of the hockey kids the parents never watch

valet was great, bar and restaurant staff was great

beautiful hotel. clean big room. nice gym etc...

we did not use the pool or gym but did look at them

about 10 unruly kids jumping and splashing about

it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert

it has a gym and stunning views of the ocean

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

needed more room service options.

no beverages in room room service starts at 11 am so you have to walk downstairs

great location in the flats. very clean, modern room. loved the bliss spa products in room

the gym, the breakfast , the bar. the staff! the location.

ample parking

breakfast awesome. location tucked away

kids loved the pool

starbucks, swimmimg pool, fitness equipment, and the light and space of the room.

location, pool, and hot tub. staff very pleasant and the room was very nice.

pool wasn't open

dining area and staff were fantastic. coffee bar in morning was great.

the room, pool and staff.

also, there was no towel bar to hang a hand towel on

indoor pool and spa was nice

was able to do our laundry, that was so helpful

refunded my money when laundry room wasn’t stocked w/ soap

not much for breakfast!

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

pillows and quite. breakfast was sufficient

recommend adding more meat to the breakfast such as bacon, sausage and adding some hashbrowns.

was a great place to stay with my family the kids had a blast in the pool and the breakfast was

noisy kids but that's not the hotel's fault. no real breakfast.

nice continental breakfast

we also very much appreciate the hotel allowing dogs and not charging a pet fee

pool was perfect size

the breakfast was ok

there was a big dining area for breakfast, a nice sized pool, and a small gym

covid had shut the pool and breakfast. but everything was fine

the breakfast was small!

the continental breakfast was a standout. we consistently had a nice start to our day.

pool did not seem clean

complimentary breakfast was good and

the cold pool

place was clean, breakfast was great

was really clean, including the pool area

although we didn't get to use the gym, i know i would've loved it too because it actually had dumbbells and not a bunch of machines

the lamp was too bright to keep on for kids to sleep

breakfast staff were excellent

breakfast, room, accommodations!

restaurant and bar service is awesome

restaurant and bar are convenient!

we hit the pool after checking into our room and it was relaxing and a comfortable temperature

swimming pool available, big parking lot

parking

i gues sif i have to nitpick it would be having to go to the front desk to access the pool

was clean, the bed was comfortable and the free breakfast was well stocked, even close to the end (10 am)

pool and location

the breakfast was awesome .very clean and neat. will come back.

wanted a short trip with the kids to get out of town, and after searching for a hotel with a pool that was open and in a good

dirty and breakfast was skimpy. not even a hard boiled egg.

the early check in/late check out

the breakfast selection was small

the breakfast

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available