breakfast was good

with covid everything is limited but there are ways to keep the pool open and serve hot breakfast if you are going to keep the hotels open

breakfast included in the room price and the beds were very comfortable

of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes

i. like the breakfast i like the whirlpool and i.like the exercise room

breakfast was best i've had

i loved the pool & work out room

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many options, and the staff who were

pool and fitness center were not open, due to be under construction

seating for breakfast buffet, it was pretty busy that morning

great breakfast, warm pool, very comfortable beds. would recommend!

perfect location, breakfast buffet was fabulous, staff was wonderful!

we liked the gym and indoor pool.

no pool open yet

immaculately clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

the music from the bar next door

staff was excellent- free coffee and breakfast as well!

parking lot around the side and back could use some work

convenient to family. decent gym

people in the parking lot making noise

breakfast could be better. location is great

breakfasts. was out due covid

breakfast was better than the typical 'continental' you're used to

breakfast

i love having the option for a late check out for a minimal fee too

location, staff, cleanliness, gym

location, pool, and hot tub. staff very pleasant and the room was very nice.

starbucks, swimmimg pool, fitness equipment, and the light and space of the room.

the only thing i want to improve, is the gym but the rest of it is very nice.

wish the fitness center had cable machine. a cheaper breakfast option would have been nice.

they gave me fresh towels good room service.

at 7pm and didn’t open until 12noon the next day and we didn’t get a chance to swim so the kids were very disappointed in that part

some sketchy people in the parking lot at night.

the hot tub didn't work and the lady doing breakfast was rude to kids and

kids enjoyed it but it could have been better for my room i had to switch rooms because of an

the pool was open until 11p.

was right off interstate very convenient and breakfast had lots of choices cold and hot food

everything!! there wasn't anything not to like!! just wish i had time for the pool!

from the comfort, cleanliness of the room to the continental breakfast it was outstanding

it was almost perfect, i just wish the pool were larger and deeper.

the kids loved the pool and breakfast was great

wish that the swimming pool was just a little bigger, deeper and warmer

breakfast was good- hot options, breads, oatmeal, fruit, yogurt

was great, breakfast was nice and room was spotless

breakfast was excellent

pool and hot tub hours

there was no towels in the pool area ever!

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

blinds let in the parking lot lights at night and the morning sun super early

bed was incredibly hard and the parking lot was not plowed in a timely manner

breakfast is simple but delicious, and staffs are very helpful

nice area and well lite parking lot easy in and out from the interstate

location, friendly staff, clean quiet room, very nice restaurant and bar on site

the breakfast had minimal options, but the gym was nice.

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

still would like to see a hot breakfast considering the usual price of the rooms.

coffee in room and in breakfast room could be better.

serving breakfast in the morning with plenty of coffee and juice

very clean rooms and breakfast was great. spacious..kitchen was great

well equipped kitchen

the full kitchen was nice and the room was quite large

front desk person the night we checked-in not very friendly and they should have an indoor pool

the kitchen and living area were a great addition

courteous and most helpful staff. excellent amenities in the room including a kitchen.

the kitchen was perfect and had everything you needed to make a light meal

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

also the breakfast used to be better that needs to go back

the kitchen area was great and helpful also i was on the first

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

breakfast was not that great.

don't know about breakfast, left before it was available

location, price, and breakfast included!

amazingly great breakfast

price, location, cucumber water in the lobby, fitness center

long line at check-in, tvs and wifi didn't work.

continental breakfast was great! staff always courteous and friendly.

smelt like trash going through the halls and kids running everywhere glad i didn’t stay

breakfast was excellent

the pool was closed ud83dude41

kitchen, nice room, good bed, nice breakfast.

view from ur room easy check in nice pool nice bed and kitchen is amazing comes with glass and

some of the rooms should have tubs for the little ones like kids and not a shower at their age

the bed was comfortable. the gym and pool were excellent.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was

breakfast and complimentary drinks and finger food

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

also housekeeping felt that it was ok to sit the dishes that my room service came in outside of my door and leave it there all weekend: for 200+ dollars a night i

the accommodating staff and room service options.

bed, effective room temperature controls, great breakfast and great staff

absolutely loved the large gym

to many kids in the hot tub without parents,pool was very cold

the breakfast was excellent

pool not opening at 9

not free or particularly good; bar minimal & not friendly

the lobby bar was a bonus

only wish hotel bar was open for a night cap.

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

bar attendee was awesome, felt as if i was in the

it was clean and they have hot breakfast and they feed you dinner

t believe the hot & cold breakfast with juice and the meat/veggies/pasta/alcohol evening happy time

breakfast was yummy

kids running all around looked like a circus

and jacuzzi were great, it was amazing for the kids

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

room was clean and prepared upon arrival. i had my kids with me and staff was very understanding

breakfast & pool.

lots of kids

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

decent breakfast

as with many accommodations nowadays, no daily room service

nice complimentary breakfast

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

the bar options.

the shuttle and valet parking are terrific bonuses

beds were very comfortable and that we had free shuttle service!!

free shuttle services were offered which helped take away some of the stress

it had great facilities, including 24/7 gym, breakfast...

- gym needed remodeling (water leak)

very clean, very accommodating, great location with shuttle to the clinic ….

there were places for kids to run off energy

weren't enough dishes in the kitchenette for two

lobby always had coffee and cold water, and a shuttle bus

liked how the one of the breakfast attendants offered to make me bacon tomorrow :) oh yeah, great gym: more bonus points for the peloton

could use a second eating room. bar is crowded and noisy

if you use room service it's a 22% gratuity charge and also 2

bar and grill staff are very friendly, and we overall enjoyed the room and stay

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

the dining area and breakfast and lunch area were lovely.

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern, luxurious room

room service wasn't very good - the quality and temperature of the food was poor

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

we were able to get an early check in

the restaurant and bar were not very impressive and the wait staff was not attentive.

the restaurant was excellent and the bar was nice

the pool was very cold.

gym, beds were very comfy.

helpful, excellent local with shuttle running constantly to get you to clinic, walking distant to fast food, front desk clerk

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making things very easy

and my daughter loves the pool

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

free shuttle service to the cleveland clinic

no gym or swiming pool

gym could make some improvements

the bed was very comfortable. the poor and spa were clean and well maintained.

breakfast was tasty too

pool area could of been a little warmer as well as pool water but hot tub was great

hotel that keeps impeccablely clean rooms, great housekeepers, lovely restaurant, and the pool area is nice as well

lots of activity; holiday lights, pop up bar at jack casino, dinner at mabel’s, cavs game

responsive room service and towel

pool and gym were well

not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were

couldn't use pool or hot tub due to all the kids

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

vault bar not open on sunday

the vault bar was the best bar i have ever been to

the amenities such as the roof top bar and downstairs restaurant were out of this world

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

gym was spacious and clean

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

rkers' downtown and josh was a great bartender and shared places we

only drawback is the breakfast, quite expensive for what it is and only one staff member working which meant they

clean and good breakfast

no bacon in the breakfast bar

the location, staff, cleanliness, and the breakfast were all perfect.

staff, location, breakfast, gym and cleanliness of hotel was great.

good location downtown. breakfast was decent

we couldn't cast disney+ for our kids, towels could be a little bigger

the gym and bed comfort

beautiful hotel, we loved the bar area. nice and comfy seating area..

kids slept like rocks on the beds all night

nope had some drinks at the bar and that was also very nice

it was our first time adding the breakfast to the reservation and it was worth it

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

attached bar is great

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

breakfast service at the restaurant was rather slow. other than that, no dislikes.

dim lighting, no signage indicating it was a pool, where was the gym, etc.

wifi was very poor in our room

room service was fast!

there s also a wonderful spa and a couple great restaurants in there as well

room service was ok but could have been better

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

in the rooms keep that in mind if you have left overs that you need to heat up like us from room service

also they have now added a spa - great reason to come back

with so many people, front desk and bar seemed to need more staffing

free and easy parking, delicious room service, great staff

nice room, everything as expected. kids had so much fun in the pool!

pool,location,and gym

room service was good. beds were great. shower was great! view was excellent!

pool was occupied my groups of young children every time i went to use the pool. no hot tub.

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

disappointed that pool and fitness center were under renovation.

absolutely a fantastic experience. from the check in to the late check out perfect

convenient location, nice facility for exception that fitness center was closed

joe at the bar was exceptional...location was key..they got us an early check in as requested.

nice corner view breakfast was excellent

in room breakfast was excellent

our room did not have access to 'free wifi' as advertised.

location was perfect for us. we enjoyed the bar as well!

amazing gym, bar and breakfast!

great location in the flats. very clean, modern room. loved the bliss spa products in room

needed more room service options.

the continental breakfast sucked

the early check in/late check out

there is even a free breakfast in the morning

only thing i could see that could've been better is better breakfast selections

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

location very near cle, the airport shuttle, nice breakfast and they opened the bar recently

compared to others this close to airport this is hands down the nicest and includes a shuttle

i've stayed at other hotels where if you spend the night there we have been able to use the shuttle & not have to pay to leave our car there while we are on our trip

it was a short walk to fitness center and indoor pool

shuttle service

pool is open with restrictions

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

the pool and hot tub were really nice

there was lots of yelling kids at pool

part of hotel under construction, pool and hottub looked a bit dated.