swimming pool equipment was a little old fashioned.

swimming pool available, big parking lot

parking

the hotel had a cozy atmosphere and had plenty parking.

to unwind when we got back to the hotel, we went done to have a drink and unfortunately the bar closed early, due to that we were unable to use our vouchers given to us

the pool was closed.

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

the pool wasn't ready yet. i wish check out was later like 12 pm.

missed being able to use the pool.

location and it had access to laundry machines.

the staff was wonderful. loved the breakfast.

the kitchen is very convenient when someone like me who does not eat at restaurant

full size kitchen, streaming apps on tv and full sized (amazing) soaps in the bathtub.

having a kitchen definitely made my life easier

we loved the pool, and i loved the workout room

had a couple work meetings)

pool could have been warmer and should have included breakfast.

very clean and there’s an indoor pool

wifi was hardly existing

bedbugs in bed. no room service - bed was not made and bathroom was not cleaned.

breakfast isn't much. could be improved.

the continental breakfast had a variety of food that my family enjoyed

breakfast was perfect

clerk was amazing - friendly, accommodating, efficient breakfast was a winner - exceeds competitors'

were very disappointed that the pool was empty

breakfast, could have better options

also, the breakfast wasn’t anything to write home about

the breakfast

the veterans parking and onsite laundry facility

laundry facilities

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

indoor pool and spa was nice

pool was crowded with kids during our entire stay. day & night.

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

clean comfy nice pool

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

was extremely comfortable and the breakfast was excellent

covid had shut the pool and breakfast. but everything was fine

clean. welcoming, friendly and warm enviroment. breakfast was so good

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

breakfast was excellent

the kids and i were well fed

pet friendly, cleanliness, interior design, indoor pool and crew friendly

when we stayed they did not charge a pet fee

our last night there, for whatever reason, there were a ton of kids and they were running up and down the hallway screaming and slamming doors

hotel employee was very nice breakfast was good room very clean

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

breakfast needs improvement.

parking lot full of broken glass

pool was nasty and hot and i didn't even get to use it asked why was it like that and no one

bed was very comfortable. free wifi a plus. room was clean, staff friendly and professional

room service menu is sparse no beverage list

it was nice that the pool/hot tub was open as well

you to have additional things on breakfast bar since the hotel was so nice

no snack shop or room service.

pool and hot tub were great

pool hours

all hotels with a pool should have guest laundry

breakfast had more options than previous hotels i’ve stayed at as well

location was great for our visit to this city. breakfast area was well stocked and clean

some without masks in the lobby and elevators, kids with no shoes on leaving the pool

hotel manager at breakfast treated us like the first guest of the day despite us arriving almost too late for the

the pool was closed because kiddo vomited in it.

the staff was friendly, the pool is regulated by staff to avoid hotel pool parties

breakfast was yummy

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

not free or particularly good; bar minimal & not friendly

the lobby bar was a bonus

the bar and the location

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

our room came with a full kitchen area and a large shower with great water pressure

i was surprised that the room had a kitchen sink, full sized fridge, microwave, coffee machine, and dishes

wasn t as clean as i would have hoped. could not use pool as was freezing.

i liked the rooms and fact it had a pool. the best part is that the staff was excellent.

very happy with the room. enough space and everything i needed in the kitchen. would stay again.

there is a large front grassy area so its a little far to the parking lot

liked the pool. the brunch buffet was great and the staff were friendly and professional.

clean, quiet, lots of parking, comfortable,cand good coffee.

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

there was no hot tub, pool was chilly

gym availability rewards program when necessary, later checkout time

i loved the pool, hot tub and exercise room!

pool area was nice but hectic with a lot of activity from kids

bed, effective room temperature controls, great breakfast and great staff

clean as usual. great staff. great breakfast.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

can't get room service cleaning when you're staying multiple days

the pool being closed saturday was the only complaint i would have.

kids playing on elevator

hot breakfast was very disappointing 2 cooks but only taking one order at a time rest of hot bar was

the whole stay was wonderful. the kids enjoyed themselves. and i was able to relax

aloft was clean and comfortable. great location for us to visit family and get to the gym.

friendly staff and very nice lobby with activities for the kids.

the location was good. nice courtyard. plenty for kids to do.

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

the gym was clean and equipment was a good variety

was closed due to covid-19 breakfast wasn t what we were told at checkin enjoyed the stay, the kitchenette came in handy no complaints here

pool was being worked on, so it was closed. but it wasn t a deal breaker.

the full kitchen of the suite was an added bonus

easy access to the interstate, great breakfast! superb staff.

great breakfast

the wifi was also down for over 12 hours

continental breakfast was great! staff always courteous and friendly.

the room service the room itself was amazing

smelt like trash going through the halls and kids running everywhere glad i didn’t stay

major complaint was that we did not get room service the entire time that we were there

don't know about breakfast, left before it was available

the location was perfect, staff was very nice, and breakfast was great.

breakfast

amazingly great breakfast

breakfast was great but what stood out the most was front desk staff

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

room was very spacious and the mini kitchen was an added bonus that seemed like a free upgrade, because many other rooms at that cost

the bed was comfortable. pool and deck area nice.. breakfast was tasty

the amenities laundry/pool and the room set up, location, plus price for the week.

it had a small kitchen, and two entire bathrooms which made it really nice for us and our son and his friend

free breakfast was convenient and good

staff were very courteous, our room was amazing, the breakfast was above and beyond adequate

room was quiet and bed was comfortable breakfast was great

have the most comfortable beds and a good variety of healthy choices for breakfast

pool area was really nice too

pool was closed, and the chairs in the room were strange and uncomfortable

pool and pool area were not clean at all!

breakfast was horrible

very large room,clean, and had breakfast.

didn't try the coffee and any breakfast they might have had. bed was fine, room clean, smelled

leaving. the only good thing was the staff accommodated an early check in.

no breakfast in the morning really would of enjoy it

you show in your listings that you have room service, but you don t have it and haven t for quite awhile

piano playing very early in the morning sad the pool was closed due to covid.

the parking and location of the hotel near the freeway was a plus as well

i had to park across the street in a parking lot and walk almost a block back to the hotel

no parking after returning from dinner. large wedding party.forced to park across the street

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

the staff was very nice and the breakfast was good also

good breakfast choices

serving breakfast in the morning with plenty of coffee and juice

kitchen in the room

wonderful renovation; dining room breakfast was amazing

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

also nice to have a restaurant and bar inside the hotel with space to spend time with other guests in your party

breakfast is simple but delicious, and staffs are very helpful

also we had to pay for breakfast i feel that a small breakfast could had been provided to guest, and your restaurant is

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

pool was unavailable , and the key entry from the outdoor space did not work

the staff was so friendly...pool guy great!!!

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even at 630 am

clean, modern, good breakfast, comfy bead

cold & hot breakfast

experience and i appreciated how nice everyone treated me and that there was a continental breakfast included as well

the breakfast and staff were awesome. they are consistent each time

same hot breakfast for a week straight, never changed.

wish the pool was open

the snack bar could have been open. a little later but it was t that big of a deal

i will take advantage of the pool next time

loved that they had a snack bar in

very modern, speakeasy bar was great

we also did room service for

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

the wedding venue stage and bar area

the gym is missing a pull-

if you use room service it's a 22% gratuity charge and also 2

the fitness center usage was well-regulated with only three keys available at a time which allowed for

the wifi wasn't working

rooms were clean and bar and restaurant were on site

vending machine on floor took my money but did not dispense drink. pool did not look clean!!!

room space for my kids

beds were very comfortable and that we had free shuttle service!!

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and the friendliness of the staff.

free shuttle services were offered which helped take away some of the stress

my children and i love the gym was open 24 hours

breakfast could have been having slightly more variation

the dining area and breakfast and lunch area were lovely.

both restaurants plus room service were top notch

good i had room service

room service was exceptional and the bathrooms are huge and nice.

the mini bar look so interesting and romantic, even though i didn't use it

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

breakfast has been going downhill for a few years. it's no longer a plus

location. room appointments were very nice and comfortable. breakfast buffet was excellent.

staff was excellent, let us do an early check in, we arrived early fro out of town

i really loved the pool and hot tub and the bed was very comfortable. will be coming back again

the bed was awesome the pool was lovely the kids had a great time what

i love the gym

the pool was nice

mall, easy parking and nice pool

room was clean and smelled nice the pool was nice and

the staff preparing breakfast was outstanding.

super helpful with our questions about breakfast, pool, etc

good breakfast to get you going in the morning

comfy bed, nice pool

they were very accommodating about late check out and anything we needed

he apparently didn't have a cash box to even open any part of the bar and no light snacks available

outdoor kitchen with fire pit was an added bonus

amazing staff, clean rooms and amazing breakfast

were not alot of options for kids like saisages, muffins, criossiants, not many options in

the bar was a bit pricey

room service was great when we arrived late at night and the room was set up great for my wife's

thankfully we were able to get a shuttle to the food court at cleveland clinic

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

bar staff very friendly-allowed us to sample beers before our selection

location to cleveland clinic and shuttle is well worth it.

was a large line to check in and the staff came around with water bottles and juice for kids

wifi was hit or miss.

so friendly and shuttle service was great

no room service

was clean, breakfast was good and provided (although they had a hard time keeping up with demand that morning

clean, good location, great continental breakfast, nice pool for the kids

also very close to the akron zoo my kids loved our time in akron

low-grade marriott covid-style breakfast program

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

had a pool.

  well equipped with a small indoor pool and workout room

loved that the pool opened early

pool wasn’t clean enough when it was time to swim

staff, good breakfast and was clean

clean and comfortable room, good variety of breakfast provided, friendly and helpful staff

as for the breakfast, it was a continental breakfast as advertised so there were no eggs, bacon or sausage but

the price, closeness to our tournament fields, free breakfast.

the breakfast should have a protein, ie:scrambled eggs or a meat, bacon sausage.

breakfast was included but thought it was a hot breakfast.

i liked the fact that kids have to be out of pool by 9pm

the pool and hot tub were very clean and much appreciated

kids screaming at pool site no respect

they didn't provide room service at all

was dirty, the pool area was missing a wall, the gym machine was old and not working

the rooms were very clean and my kids loved the pool

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the tv wasn t

they had room service, although only until 10 i

wifi you have to pay for

wifi did not work at all . breakfast and parking were expensive add-ons to this trip

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

i asked about the hotel shuttle, the response was 'it goes to the hospital'

room and breakfast

i requested an early check in and the room was ready upon our arrival

the shuttle could be newer. the drivers were helpful and nice though. overall, worth the price!

breakfast was tasty too

the bed was very comfortable. the poor and spa were clean and well maintained.

the staff made it right by offering to move to a different room, but we declined and then offered breakfast in the morning which we enjoyed

breakfast buffet was pricey and not very good

the only minor thing was that the pool /spa, closed at 10pm.

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the amenities such as the roof top bar and downstairs restaurant were out of this world

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

vault bar not open on sunday

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

bar tenders friendly

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

and the gyms are usually great too

breakfast hours started at 8:30am. we checked out of our room at 8am.

room service food had a good menu but the actual quality of the food was only okay.

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets outdated so no longer hold a

clean and good breakfast

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

some of our friends said it was loud at night in the hallways with kids running

to many young kids

it was nice and quiet and the kids were very comfortable and everything was walking distance

not a huge deal, but when your traveling with kids it just doesn't work

room service was quick and delicious

was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and the gym within the building

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

gym was new and clean, great variety of

nice corner view breakfast was excellent

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

disappointed that pool and fitness center were under renovation.

the fitness center was also dated and quite small

requested a early check in, a month before my stay

no fitness center