pool and breakfast are open

easy to get to from highway. close to restaurants and casino

breakfast was excellent

fantastic breakfast included

there was a big dining area for breakfast, a nice sized pool, and a small gym

our last night there, for whatever reason, there were a ton of kids and they were running up and down the hallway screaming and slamming doors

we also very much appreciate the hotel allowing dogs and not charging a pet fee

and very thin bath towels reminded my of a gym

missed the real breakfast. grab n go is nice however

pool and breakfast were closed.

and gym were closed

gym facility lacked weights.

the hotel also has a bar and a mini-market in the lobby

the room, pool and staff.

also, there was no towel bar to hang a hand towel on

we didn’t eat breakfast there- they only had a few things to choose from

no waffle maker for breakfast

also, the breakfast wasn’t anything to write home about

laundry facilities

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

the pool was closed.

room cleanliness. breakfast was good. quiet place

great breakfast. comfortable bed.

swimming pool closed

early check in great

the pool was closed which was a huge let down

pool

online it said the pool was open, but it was not.

pool was nasty and hot and i didn't even get to use it asked why was it like that and no one

the pool was not heated

breakfast was very good

breakfast was nice

pool was not the cleanest...

my family really enjoyed the pool and the cleanliness of our room.

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

the pool was to cold need to fix heater

pool is small but a nice bonus

were random dirty clothes lying around (a dirty sock in the hallway, wet shirts and pants lying poolside), although otherwise the place was very

breakfast is wonderful staff is very friendly

pool was a little too cold! but still got in!!!

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables, corn hole, and an arcade

there is a large play area and pool inside

the atrium was very nice, the game room, pool area, play ground area, mini golf was a vibe

pool, playground and arcade were a win after a long drive with little kids

pool was amazing had so much fun swimming playing around with my kids and friends i will come back for more stays… i didn’t make the breakfast but next time i

i liked that there was a full kitchen including dishwasher

full size kitchen, streaming apps on tv and full sized (amazing) soaps in the bathtub.

the room had a mini full functioning kitchen and a couch and a bed.

i loved the personable feeling of home using the kitchen.

continental breakfast was the best i have ever had at any place i have ever stayed

there was a bar which we did not get a chance to experience they were only open tues 4pm to 9pm thru sat and we

the parking was a bit difficult and confusing.

teen swimmer enjoyed the large pool

the pool and sauna were absolutely perfect

we hit the pool after checking into our room and it was relaxing and a comfortable temperature

the breakfast was wonderful, and the young man that was in charge of it was very friendly and polite to

i didn't use the pool or the exercise room, so i can't comment on those

the breakfast was really good

would have liked a fridge in the room, and longer pool hours.

out for the grumpy granny working breakfast

quiet, clean, and nice breakfast in the morning

very friendly staff, close to blossom. decent breakfast..

breakfast wasn't simplistic; offered omelets, sausage, home made oatmeal in addition to fruit and

breakfast was very good

pool and hot tub were great

in parking lot all day long

to us but stated it was open on the site and on the paper we recieved upon checking in but the gym was open

late check out time of 2pm was awesome

parking

the room service quickly replaced my towels when the old ones were dirty

bar inside was one of the reasons we stayed at this hotel

parking

website states kids eat free, but we had to pay for my 4 year old and ourselves

a quality workout in the indoor pool & fitness center

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous staff and helpful

the fact the pool could be warmer haha

not enough staff to take care of customers especially in the restaurant and bar areas.

it s nice having a bar area so you can have a drink knowing you re not driving home.

free parking and staff was great

the pool and gym were nice facilities.

the next day my kids got an ear infection

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

clean. convenient. friendly. awesome free breakfast!

the breakfast was so good and consistent

check-in in there were dirty room service trays on the floor in the hallway, including one in front of our room

could use more parking

breakfast is outstanding with good selection and food quality

having to pay for overnight parking.

i didn t like that you couldn t get room service all day

wanted to use the gym - not available lacked adequate coffee and tea supplies

breakfast got the job done !!

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

the gym and swimming pool were both under construction and i was disappointed because i wanted to use

it is huge with a beautiful indoor pool, a big fitness center and even a restaurant on site

also some of the gym equipment was broken

the spaciousness of the room,the comfy bed, and the kitchenette.

the pool it burned our daughters eyes

cleaners had missed some areas in the kitchen area

:) love the common areas - - the gym, the cafe, etc

good free breakfast

good breakfast, clean room, friendly staff.

i felt the pool area could've been better

breakfast was perfect

breakfast was adequate

clean, quiet, great area with shopping and restaurants close by, hot tub, 24 hr gym and nice

location, meals, pool, staff, suite

breakfast was yummy

the staff was friendly, the pool is regulated by staff to avoid hotel pool parties

extremely clean. free breakfast and happy hour

the pool was great. comfy beds.

bedbugs in bed. no room service - bed was not made and bathroom was not cleaned.

there was also a laundry on site

with wifi

wifi was hardly existing

bar attendee was awesome, felt as if i was in the

the bar and the location

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

only wish hotel bar was open for a night cap.

the lobby bar was a bonus

pool was nice

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten at a hotel service for breakfast and desk was top

good quiet comfy rooms. good wifi. free parking and decent breakfast.

it didn t have a indoor pool

the staff members are friendly, the room is comfortable and quiet and the wifi works well

pool table n gams

pool is small

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

having access to the pool, bar and pool table offers a very nice touch

breakfast & pool.

breakfast was a little disappointing.could of have more variety as far as hot food options

i loved that fact that it's very clean. the breakfast was good. and they have a pool.

pool was great

kitchen

breakfast

my family and i also enjoyed breakfast in the morning

we were on the road and could only stay one night, but everything was so nice my kids asked if we could stay a second night so they could swim and relax at the hotel

the pool was absolutely packed with kids and was very loud.

nice continental breakfast

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff -hotel

kids playing on elevator

ilet and tub) and i did not get room

desk staff an smell of room stuff was broke an called for room service they told me come to front desk for extra things 3

enjoy were the mattresses of both the bed in our room in addition to the let out bed for our kids

waiting on cook to order breakfast food gets s little cold so having a couple microwaves ovens would help to heat your food

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

the full kitchen of the suite was an added bonus

the breakfast was a pleasant change compared to usual places

the pool was closed

view from ur room easy check in nice pool nice bed and kitchen is amazing comes with glass and

location was perfect, service was good, bed was comfortable, very clean surroundings loved the kitchen

room service was a bit suspect. took three tries to get our order and it still was not correct.

the halls were quiet at night and breakfast was delicious

husband and i stayed here for a night away from the kids

fitness room was closed

needed wifi info that wasn't on key card or in room

they had a good breakfast

breakfast was not that great.

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

breakfast was great but what stood out the most was front desk staff

amazingly great breakfast

the kitchen area was great and helpful also i was on the first

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

the kitchen was perfect and had everything you needed to make a light meal

helpful and cordial at the front desk while sunshine did a great job guiding and helping with the breakfast variety

the gym looked awesome too but we were too tired from an amazing show at blossom arena to work out

we ordered room service which worked well for our family which included two dogs

no parking after returning from dinner. large wedding party.forced to park across the street

couldn t change temperature in the room and couldn t get into the pool area

see above. also, parking was at a premium. evidently a sign of success.

comfortable bed, kitchenette with a gas stove, fridge, dishes,free breakfast

the gym and laundry were helpful to have onsite

breakfast had fresh fruit, which was a treat. having a stocked kitchen was a real benefit.

the amenities laundry/pool and the room set up, location, plus price for the week.

also didn't have breakfast, but it was probably good

bed was very comfortable. free wifi a plus. room was clean, staff friendly and professional

drinks at the bar were amazing

the pool was smaller than it looked in pictures

pool was def not heated.

room service available as well

the bed was awesome the pool was lovely the kids had a great time what

great beds, great pools and gym area, very nice staff

the pool was a little chilly but the hot tub was our favorite

i love the gym

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

the hotel staff was friendly. breakfast was good.

good breakfast to get you going in the morning

the pool was nice

the breakfast

we also enjoyed the pool and courtyard

gym open 24 hours

they provide laundry self service

low-grade marriott covid-style breakfast program

clean. and breakfast

the breakfast was great and the people were nice

breakfast was great. the shuttle was a life saver.

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

if you use room service it's a 22% gratuity charge and also 2

the bar and grill has good food and a nice atmosphere

we also did room service for

they also had little extras on the breakfast bar that my daughter loved

loved that the pool opened early

everything. the staff, facilities and breakfast was very good.

the hotel and the rooms are clean and very nice; and covid19 did not stop the grab n go free breakfast

breakfast above average, and personal very helpful and courteous

excellent location, amenities, room service and staff was very helpful!

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

room service was quick and delicious

access to cleveland clinic and ease of obtaining shuttle service as needed

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

the shuttle and valet parking are terrific bonuses

beds were very comfortable and that we had free shuttle service!!

being near hospital & having shuttle was essential

coffee in the room, gym and pool available, free shuttle service breakfast available

coffee in the room, gym and pool available, free shuttle service breakfast available

clean , location , shuttle , breakfast , staff

it was a real apartment with a full kitchen, breakfast bar, living room area with couch and desk, sleeping alcove and dressing area by

is accommodating to us in every way including having a, wheelchair available so we could get the shuttle across the street

i liked the the pool the back fireplace and the gym

there breakfast has really nice variety and my favorite part was definitely the coffee bar 10/10 would come back in the future, me and my family had a great

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

great for us with hospital so close. shuttle service fast and also within walking distance

room service wasn't very good - the quality and temperature of the food was poor

convenience to cleveland clinic cleanliness shuttle service staff was very helpful and kind

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

- no laundry bags, no in room directory

we we re able to get early check in and late check out which was a huge help and the staff is polite and friendly

the pool was only 3'9, so that was weird.

room service and cleanliness

called ahead to request a areaa for my room, they did that, the staff from hotel employee in the bar to the gentleman who was able to find me quickly a affordable taxi ride to airport, to the kind

the bar was closed

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

we did call room service and the front desk for extra towels and they never brought them.

there is also a small bar downstairs that is open at night

decent breakfast

as for the breakfast, it was a continental breakfast as advertised so there were no eggs, bacon or sausage but

the breakfast was hot and had many good selections

there was a gym, vending and laundry

breakfast was included but thought it was a hot breakfast.

the breakfast to many carbs would have liked sausage bacon grits

the breakfast had minimal options, but the gym was nice.

coffee in room and in breakfast room could be better.

good breakfast choices

clean, comfortable beds, nice breakfast options

serving breakfast in the morning with plenty of coffee and juice

breakfast was as good a continental as you would expect

breakfast was good pool was warm bed was comfortable ud83dudcaf

breakfast had a good variety

it was clean, the bed was comfortable, and my room was clean. the breakfast was good as well

morning breakfast closes up shop a bit too early on the weekdays

the menu for room service was not

from the no breakfast as advertised to the broken down gym, which was never usable

my wife and i couldn t even enjoy the hot tub, plus the kids broke the hot tub timer

was dirty, the pool area was missing a wall, the gym machine was old and not working

room service