next mcd for. breakfast

breakfast was excellent and staff was very kind and informed us of all the amenities that the hotel

i love having the option for a late check out for a minimal fee too

location, breakfast was fine

breakfast could be better. location is great

excellent staff and clean room. free coffee and tea. good pool and gym.

the pool and restaurant at the hotel were closed for renovations at the time we were there.

how i couldnt't close the curtains in the room and the light was shinning in the room from the parking lot, they had a shear and the curtain wouldn't pull all the way across the windows, need a

parking lot around the side and back could use some work

nobody but my kids were in the pool for about 80 percent of our stay so i got all my money s worth it was great

wish i had known about the gym thought there was just a pool.

wish the fitness center had cable machine. a cheaper breakfast option would have been nice.

location, staff, cleanliness, gym

they didn't have a free continental breakfast

and personally i thought the pool closed to

parking

the kids

pool area closes at 7pm and we got there at 7:23pm

parking lot

if you're traveling, you want to at least get in the jacuzzi and let the kids swim to tire them out

a lot of kids running around all day and night

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even at 630 am

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub was out of order and by the looks of it , had been for

there was no towels in the pool area ever!

free use of laundry facilities

location, courteous and professional staff as well as the free full breakfast.

available there was no hottub or jacuzzi rooms and there was a lot of construction in the parking

location, friendly staff, clean quiet room, very nice restaurant and bar on site

the complimentary breakfast buffet in the restaurant was very nice

breakfast included in the room price and the beds were very comfortable

the beds were very comfortable. the place was clean and beautiful. breakfast was fantastic.

of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes

room and breakfast

breakfast good and staff very helpful

it’s very nice place and comfortable beds i liked the breakfast

serving breakfast in the morning with plenty of coffee and juice

coffee in room and in breakfast room could be better.

the gym was great

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

clean, friendly staff , nice breakfast selection

pool was under construction. otherwise everything was great.

complimentary breakfast and the pool.

breakfast was best i've had

complimentary breakfast and the pool.

no pool open yet

breakfast great coffee !!!!cinnamon buns.

breakfast was good and there was a pretty decent breakfast selection.

how the he'll is it ok to use their gym with people sweating all aver and not a pool

immaculately clean hotel, new, fresh, modern and comfortable with great amenities including pool, gym and free parking

the gym and laundry were helpful to have onsite

well equipped kitchen

called the hotel to see if the pool was heated and the associate said it and unfortunately it was not a heated

price was great it was clean and staff was great,great breakfast

breakfast had fresh fruit, which was a treat. having a stocked kitchen was a real benefit.

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

the kitchen in room, my room was right by the elevator

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

the morning kitchen staff

the breakfast was good and the staff was friendly and attentive

they had a good breakfast

the location was perfect, staff was very nice, and breakfast was great.

enjoyed the breakfast

breakfast was great but what stood out the most was front desk staff

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

fitness center was clean and available

major complaint was that we did not get room service the entire time that we were there

there was no room service

parking, wifi, security

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

the breakfast

it would nice to have some veggies for breakfast, and the pool was out of service.

the convenience of having a kitchenette, the gym,

the kitchen had dishes and a dishwasher

some of the rooms should have tubs for the little ones like kids and not a shower at their age

swimming pool for my kids.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

friendly staff and great common spaces for family to hang out late night after kids were

kids knocking on doors during night time

the people staying that weekend left the place in mess, to many kids.

the breakfast was the best in terms of selection and variety

convenient; love 2 rooms for good price; great breakfast with omelet bar included

gym was not 24 hours, restaurant lousy, and couldn?t get on wifi

nice clean room. great breakfast.

bed, effective room temperature controls, great breakfast and great staff

the pool was absolutely packed with kids and was very loud.

pool area was nice but hectic with a lot of activity from kids

room could have been cleaner. kids toy left in corner, obviously not swept

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

only wish hotel bar was open for a night cap.

the bar and the location

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

room was clean and prepared upon arrival. i had my kids with me and staff was very understanding

get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

hotel eas so clean i love how you guys made the hotel like home awesome choice i also love the gym

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

nice bar and exceptional garden space

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

decent breakfast

the mini bar look so interesting and romantic, even though i didn't use it

i hate that the pool close at 10 pm

bit loud in lobby with kids but its kids

the staff was friendly, the pool is regulated by staff to avoid hotel pool parties

the kids loved the pool and popcorn

hotel manager at breakfast treated us like the first guest of the day despite us arriving almost too late for the

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

the shuttle and valet parking are terrific bonuses

the shuttle service is very convenient.

beds were very comfortable and that we had free shuttle service!!

my children and i love the gym was open 24 hours

it s nice having a bar area so you can have a drink knowing you re not driving home.

free parking and staff was great

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags, limited bath supplies, very noisy

lots of easy free parking with wide spaces

nice pool

there were places for kids to run off energy

is accommodating to us in every way including having a, wheelchair available so we could get the shuttle across the street

breakfast ended at 9:30am instead of 10:00am.

hotel we have stayed at in along time ,friendly staff ,clean rooms and great location, great breakfast

didn't like the lack of shuttle directly from hotel to cleveland clinic

location .. amenities .. bed comfort .. early check in ..

in bar was not the best buy ok if you could not venture out

booked this place because it had a shuttle service, which was good because i am not from the area

loved the shuttle and the warm cookies and comfy

we had appointments with the cleveland clinic and was pleased that we had a shuttle

access to cleveland clinic and ease of obtaining shuttle service as needed

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

room service was exceptional and the bathrooms are huge and nice.

the room service was really good

the dining area and breakfast and lunch area were lovely.

room was very good and room service was excellent

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

bar way overpriced for what was offered

we were able to get an early check in

thankfully we were able to get a shuttle to the food court at cleveland clinic

i would be nice if the reinstated room service

i had to request a late check out and she was able to extend my check out time free of charge

got approached by homeless man asking to talk to me and my two kids in the parking lot

restaurant and bar are brightly lit and not cozy at all

dinning are was wonderful & like how kids eat free at the buffet

would have liked longer breakfast hours for the weekend

location, comfortable beds and great breakfast selection.

adequate gym facilities

staff nice , great area for kids while traveling.

shuttle to cleveland clinic in a timely manner for appointments

pool was not the cleanest...

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end

breakfast was very good

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

breakfast was nice

great gym

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

pool, lounge, bar, shuttles, breakfast

breakfast, gym, friendly hotel staff / front desk

pool area could of been a little warmer as well as pool water but hot tub was great

you have to pay for wifi as while, not worth spending any of your money on this hotel

was so friendly and the ladies in the bar were exceptional

pool and gym were well

wifi did not work well!!

i like having free wifi

vault bar not open on sunday

the rood top bar is an experience and i loved

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the amenities such as the roof top bar and downstairs restaurant were out of this world

uly yours did not disappoint)

we ate breakfast and two dinnes/drinks while there

only complaint would be that the mini bar had no options in it

we ate breakfast and dinner there

rkers' downtown and josh was a great bartender and shared places we

only complaint... no guide on the tv for the kids.

clean and good breakfast

location and the breakfast

valet parking was expensive for 2 nights. breakfast could have been better.

no bacon in the breakfast bar

of breakfast service, neither in-person or through room service

a discount or free breakfast would be a great addition to the stay

we ordered room service our first night and it was very good

staff was nice, location was awesome and restaurant and room service were great

location and set up with the restaurant and bar were convenient

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

a breakfast option included would have been nice.

bar and restaurant staff was very friendly and accommodating

attached bar is great

great hot breakfast, nice little bar, valet parking

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it’s an amazing place to take beautiful pictures

very good gym

room service was fast!

not a huge deal, but when your traveling with kids it just doesn't work

we enjoyed our stay very much: we were particularly amazed by the size of the room and the gym

was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular place for people who lived and worked in the area if you improve the dining

the room service menu could be a little more robust.

spa as

with so many people, front desk and bar seemed to need more staffing

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

room is clean, the bar at the top floow is chill, gym and swimming pool is good, lots of people have wedding there

room service is a must if you stay the breakfast was delicious

beautiful hotel. clean big room. nice gym etc...

pool,location,and gym

a nice gym

absolutely a fantastic experience. from the check in to the late check out perfect

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

requested a early check in, a month before my stay

they even gave us an early check in which was great

disappointed that pool and fitness center were under renovation.

nice corner view breakfast was excellent

in room breakfast was excellent

the gym, the breakfast , the bar. the staff! the location.

hotel was very modern, and the gym was the best hotel gym i ve ever seen

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

late check out allowed us to sleep in and not feel rushed

i love the free drinks and snacks, and the included breakfast was great.

was a surprise $10 parking charge upon check-in

they have a free breakfast in the morning and a bar in the evening

was no room service changing out towels making up the bed and empty the trash cans in the room during our

food, room service

clean. nice staff. good breakfast

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

the staff is friendly & helpful. the breakfast is exceptional!

wifi was slow and unreliable for a business traveler

lol ot could have been summer so we could use the pool!

the staff were incredibly helpful and friendly. the pool was great for the kids.

the breakfast was so good and consistent

pool was down. i had two small kids and that sucked

the staff were incredibly helpful and friendly. the pool was great for the kids.

i loved the spacious rooms. the look for the place. the bar on property.

there is a bar and music and food at the facility, this place is very clean

coffee bar wasn t open

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

room service wasn't available at the time

to many kids and not enough adult supervision

not take part in breakfast, but it smelled good

pool was clean and pleasant

would have liked a fridge in the room, and longer pool hours.

the pool was under construction not that we planned on using it.

the bed was comfortable and it was nice that they served breakfast in the morning

the pool is currently closed but the gym is open 24 hours

pool needs to be opened, fire pit was not on.

clean with kitchen amenities. great location.

clean rooms that had everything we needed including kitchen

breakfast bar wasn't fully open or the pool

cops sit in parking lot all day is concerning makes me wonder if theres a lot of problems here

the room service was not as good as i thought it was going to be

the room i received was not well vacuumed and old laundry baskets were

very clean nice indoor pool and hot tub

total stay for 1 night and late check out was $125

the once nice pool is closed, the gym is the tool room

no gym access cause lock is broken

loved the pool

there is also a gym and an indoor pool which was nice

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

only thing i could see that could've been better is better breakfast selections

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

also there was no fitness room as advertised

the continental breakfast sucked

no wifi connexion in the room and the shuttle was late to pick me to the airport

no supplies in the fitness area, including water or wipes

we love coming here even though the pool wasn't working this time

hotel for the money love the free airport shuttle, wish for it to be available till midnight

arrived very late but the staff was friendly and made check-in fast and easy

location and pool

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

location from airport is great and staff with early check in were very accommodating

love the employees, love the pool and spa

part of hotel under construction, pool and hottub looked a bit dated.