there swimming pool was closed

i didn t like that you couldn t get room service all day

great wifi connection, large comfortable and beautiful

wifi connection

could use more parking

was shut down for maintenance one of the reasons why i booked it for the kids

eyes burning and some kids in out group broke out in rashes

the next day my kids got an ear infection

breakfast was great just had to get down there early before everyone picked over it!

pool was down. i had two small kids and that sucked

the room was nice, very clean. the breakfast was good, and there were a lot of choices.

out door pool

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

pool was nice

location close to downtown, nice area, good breakfast and very kind staff!

9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has a certain hour

ample parking

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they were very loud and ruff playing with each other (even after the kids

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they were very loud and ruff playing with each other

website states kids eat free, but we had to pay for my 4 year old and ourselves

no indoor pool

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

the pool was under construction not that we planned on using it.

not take part in breakfast, but it smelled good

the pool being closed due to covid

breakfast was nutritious and healthy. the coffee was good. i liked the tea as well.

the gym and the indoor swimming pool

the pool is currently closed but the gym is open 24 hours

pool was great

laundry on site

wanted to use the gym - not available lacked adequate coffee and tea supplies

staff seemed inexperienced and couldn't even tell me the time the gym was open and closed

pool was unusable

in the hallway that was falling down, hair on the bed and a shower that looked like an old gym locker room

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

late check out time of 2pm was awesome

poolside room and the complimentary cookies

in parking lot all day long

parking

room service delivered food and a bottle of beer was delivered with meal

pool was on the smaller size

the lamp was too bright to keep on for kids to sleep

had an excellent breakfast

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

there is a nice small pool for the kids to play in as well

kids loved the pool area

pool was great and breakfast was exceptional especially with kids!

there were so many rough and roudy kids in the pool that we had to get out of the pool, along with our 6 year old granddaughter, for

roomy, comfortable room. delicious breakfast buffet. friendly, courteous staff.

location, breakfast was really good, staff was very pleasant

but kitchen very clean

it was easy to find. clean. kids loved the pool

the restaurant is closed, so are all the amenities. no room service because of covid

not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were

i like having free wifi

room service was exceptional and the bathrooms are huge and nice.

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern, luxurious room

good i had room service

booked this place because it had a shuttle service, which was good because i am not from the area

we also did room service for

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

friendly staff. clean. quiet. comfortable beds. shuttle.

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

restaurant and bar are brightly lit and not cozy at all

was a large line to check in and the staff came around with water bottles and juice for kids

to the clinic facilities, ease to access to everything, wifi connection

love the free shuttle service

i would be nice if the reinstated room service

it's difficult to get room service to answer their phone.

room service wasn't very good - the quality and temperature of the food was poor

the bar was a bit pricey

room was very good and room service was excellent

also, for folks visiting/staying for cleveland clinic affairs, there's a shuttle

did not get room reserved. pet fee is astronomically high. the room was shower only.

bar tenders friendly

a very surprised that i had to pay for breakfast

could have been some toast with the breakfast buffet

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

i just wish it was a microwave i had my kids

not a place for families with kids

a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the cleveland

the breakfast item availability and quality was wonderful

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

vault bar not open on sunday

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the rood top bar is an experience and i loved

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

a lot of nice venues in hotel. gym was great. great location.

clean, great location and early check in and late checkout.

breakfast, gym, friendly hotel staff / front desk

indoor pool, jacuzzi and gym

great location, great facilities, great dinner and breakfast, and the staff was outstanding

the breakfast was great everything was wonderful the staff and the hotel

nice corner view breakfast was excellent

in room breakfast was excellent

only drawback is the breakfast, quite expensive for what it is and only one staff member working which meant they

bonuses: it was well priced, & pet friendly with no pet fee

the gym wasn t the best

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

the lobby and gym are nice

really like access to a bigger room with a kitchen

we got in late, but the bar and kitchen was still open so we could have dinner

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula

i loved that there was a bar on site as well

there breakfast has really nice variety and my favorite part was definitely the coffee bar 10/10 would come back in the future, me and my family had a great

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

no fitness center

the fitness center was also dated and quite small

convenient location, nice facility for exception that fitness center was closed

requested a early check in, a month before my stay

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

breakfast prices. we have 3 kids, a family of 5.

room service was quick and delicious

not a huge deal, but when your traveling with kids it just doesn't work

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it s an amazing place to take beautiful pictures

morning breakfast was very good

also my kids were disappointed by the lack of a

the gym

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

only complaint... no guide on the tv for the kids.

room service was ok but could have been better

room service was an extra $5 to bring food to the room

the bar menu for main course meals

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

also they have now added a spa - great reason to come back

plenty of towels on daily room service but no wash clothes.

staff was nice, location was awesome and restaurant and room service were great

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down the hall from us and i couldn't find the number to call the front desk to

to us when checking in that did not coincide with the hotel's offerings, such as we were told the bar closed at 10:30 p

of breakfast service, neither in-person or through room service

- gym needed remodeling (water leak)

it had great facilities, including 24/7 gym, breakfast...

my children and i love the gym was open 24 hours

the shuttle service is very convenient.

beds were very comfortable and that we had free shuttle service!!

room service was slow- quoted 30 minutes, received food over an hour later

ol, gym) were

room service. pillows

friendly workers and pool

oken glass, sick kids, etc) which was very appreciated

the free wifi was difficult to get on

night room service was convenient but would have liked more menu choices

late check out allowed us to sleep in and not feel rushed

the gym, the breakfast , the bar. the staff! the location.

amazing gym, bar and breakfast!

decent breakfast

location. room appointments were very nice and comfortable. breakfast buffet was excellent.

start with, they accommodated an early check in, which was great

nice complimentary breakfast

we did call room service and the front desk for extra towels and they never brought them.

loh and behold i did not like the unlit parking lot because

parking lot was too small and filled with trailers & dump trucks

parking lot full of broken glass

the only thing was is that there should be more breakfast items not just plant based.

now mind you when we pulled in the parking lot we were only the fourth cars there

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

said i couldn’t have all those kids in the

hotel eas so clean i love how you guys made the hotel like home awesome choice i also love the gym

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

friendly staff and very nice lobby with activities for the kids.

have had a larger pool area and it could have been slightly cleaner

a short drive takes you to starbucks and there's food options a short walk across a parking lot

nice pool

small pool to many people wish it had hot tub

the fact the pool could be warmer haha

the whole stay was wonderful. the kids enjoyed themselves. and i was able to relax

was food for room service left outside the doors for hours at a time

the fitness center had damage and was out of service

very clean and the kids had fun in the swimming pool.

everything especially the breakfast!

view from ur room easy check in nice pool nice bed and kitchen is amazing comes with glass and

free washers and dryers are available 24 hours in the gym

the full kitchen of the suite was an added bonus

i went to the desk for some laundry detergent and was told it s two dollars

the kitchen had dishes and a dishwasher

parking, wifi, security

the room service the room itself was amazing

husband and i stayed here for a night away from the kids

smelt like trash going through the halls and kids running everywhere glad i didn t stay

husband and i stayed here for a night away from the kids

breakfast was yummy

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

clean, quiet, great area with shopping and restaurants close by, hot tub, 24 hr gym and nice

the laundry facility was clean and well maintained

clean and modern lobby, gym, eatery, pool

my family and i also enjoyed breakfast in the morning

we loved the hot tub and being able to enjoy a pool during these cold months

area and all day coffee and tea ud83dudc9a very excited there was a hot tub by the swimming pool ud83dudc99 when i entered the room was pleasantly surprised to see a welcoming message with my

big bummer for the kids, that was the reason we chose this location

bed, effective room temperature controls, great breakfast and great staff

breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

they had a good breakfast

don't know about breakfast, left before it was available

location, price, and breakfast included!

airport shuttle

the room's nice and clean great looking rooms and also a swimming pool and hot tub breakfast

shuttle to airport

wifi is poor in my room

travel a lot for work and the one thing i need its a 24 hours shuttle since sometimes i land late in the city due to delayes in my flights and they only offer

bar attendee was awesome, felt as if i was in the

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the lobby bar was a bonus

the breakfast was good and the staff was friendly and attentive

the room was great and breakfast was awesome!

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

the smallbut well designed kitchen was extremely helpful

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

there is even a free breakfast in the morning

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the breakfast selection was small

the continental breakfast sucked

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

pool was under renovation during our stay

cleanliness, location, pool, room and breakfast.

the hostess in the breakfast room was not as professional as i would've expected.

room, service, breakfast , and free shuttle exceeded my expectations

the breakfast was really goood, a lot to choose from.

we had 2 rooms with a full kitchen pool was clean and nice convent to i

shuttle to the airport was great

pool area was clean

it was hard to find channels on the tv. the pool was a little t cold

minor, but i wish they extend the breakfast until 10am.

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

pool was not the cleanest...

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every day without interfering with our other plans

friendly family welcoming kids friendly

the pool was great and the kids loved the pool

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

thought they’d have fresh breakfast but i understand that due to covid and all it wasn’t allowed at the moment but i was

towels upon arrival, fitness center had no ac so it was very hot

the fitness room was too warm with only 2 machines.

need coin laundry inside.

he was able to find one bar in the laundry room

the room was wonderful. my kids loved the pool. very calm and peaceful.

food for breakfast and had a shuttle waiting for us

great breakfast

provided a shuttle service to the airport

clean room, nice fitness center/pool, great breakfast with variety of selections, and pleasant atmosphere

very clean and nice breakfast

pool heat was broken the first night i was there and closed the second night i was there

clean rooms. guest laundry operational.

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were comfortable and the location was great (we

the property is billed as adults only but there were kids everywhere

room 'spa kit' was wonderful

all the stay was good, but there where kids running the halls making all kinds of noise that was coming through to the walls and couldn't

they offer shuttle service,nice restaurant/bar,clean rooms,pool, excellent location,and friendly staff

everything me and the kids enjoy it ❤️

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

self laundry facility was in the hotel

shuttle didn't say courtyard on it, it said cleveland airport south and it didn't have a parking space of its own like some of the other hotels

pool was closed but not disclosed

i also appreciated the “no pet fee

the pool was open and kids had fun time. the breakfast was good that they provided.

the beds were very comfortable. the breakfast was good.

hotel employee was very nice breakfast was good room very clean

pool and breakfast were closed.

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

breakfast was good despite covid challenges

this would be a great place to take kids because the pool and play area is over the top

the mini golf clubs need replacing and the course was rather dirty and some gross wet clothes or tissue in

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

the breakfast was ok

we have stayed here several times it’s very convenient to the highway and the casinos

noticed someone (attendant) folding laundry

very close to the mgm casino where i was attending a concert. clean rooms!!!

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly