nightclub, great food, room service, huge fish tank, great staff, beautiful hotel

understandable 10 tray charge for room service, per person

extremely helpful and so friendly, our grandson loved the hotel swimming pool, we enjoyed the room service, excellent stay will definitely return next year, we highly recommend this company

room, clean great room service lovely buffet breakfast great facilities polite helpful

room service was also good, we had special requests due to children having additional needs but all

very expensive for lack of facilities + catering room service only

very old could have phone chargers and a phone tbat worked also room service later hours

in room with no electric in all wall sockets, this was sorted after an hour, ordered room service, then to be told 20 minutes later that what i ordered was not in menu, i bit

reception was frequently not manned, the room service menu was very limited, and trying to get room service

room service could be better. could have changed the bedding atleast once during our stay.

staff welcome upon arrival and room service food quality from the restaurant menu was absolutely outstanding

spacious, quiet room great room service

ry unusual for hotel room

bed was comfy. room service food was excellent.

i had room service and the food was excellent, hot, fresh and tasted great

the milk was great, the room service was fantastic

no water in the rooms and was unable to get a room service

clean, room service available, great location, staff very helpful and accommodating, great value for money

room was very clean, room service was amazing, and the food was v tasty

one thing i will say is the app for requesting housekeeping or room service etc isn t great

we couldn t get room service 24 hours like advised.

the friendliness of the staff, room was immaculate, room service was fast and food was good

room service food was also great

very comfortable, room service was quick

i had room service food which was really fresh and quick

the receptionist allowed me to have a late check out when i requested it upon arrival, this was very

we asked for an early check in & a late check out, which were both accommodated at no extra charge

good wifi connection which stayed strong for my teenage boy

good wifi

get wifi to connect, password supplied didn't seem to work

the food was fantastic (had dinner, room service) (-)only gripe was no phone in the room so i had to walk downstairs to order my room service (+) quick room service for food (-)the qr code did not work properly for ordering room service (+) offered room service and she even made extra effort to help us connect my grandson's xbox to the wifi (+)room quite pleasant a change from usual chains. they did room service.

breakfast and fast service

has a relaxing evening in the bar after a long journey

before and standard was good staff were very nice and helpful/especially the bar ladies on the 27

to get online on the wifi so i gave up in the end

really good room service given, had everything we needed for the few nights

the room was beautiful and comfortable with decent room service

room phone not working, room service was via phone call to the reception

also we were charged a room service charge on drinks i went to the bar for but my partner didnt notice when paying the

room service

wasn't a phone in the room so when we called for room service i had to use my mobile, i wanted milk for tea in the morning but it never arrived

st covid) but perhaps that will return soon

beyond to make our stay as good as possible the food is lovely and even though they don't offer room service the fact that they will still make you restaurant quality food and collect it from the

also other guest s finished room service trays were sat in the corridor all evening and still there in the morning

corridors had food and drink

quality is excellent from room service, bar and dining room

was very dissapointing, ordered room service my husbands food as cold and a child size portion not worth the money, my meal came

it was out dated and the room service staff had difficulty speaking english, which made some requests regarding room

was disappointing to return on our second night to find that the room had not been serviced and a room service tray had

breakfast - would have preferred relaxing room service breakfast the next time

would have expected for the room to be visited by room service at least once during my 4 night stay

room service or bar facilities from 9

sadly, we had to ask for room service

room service

lack of daily room service.

no room service was available

the book in the room said we could phone down for room service however there was no phone in the room to do

room service excellent in cleaning etc

ended too early and breakfast started too late and room service would have been fab but it was explained to

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

excellent value for money! room service was delicious.

we got a room service breakfast which was pretty good, and arrived on time

range of room service food

we used the bar, the pool and spa and room service and all were absolutely faultless

room service meal not piping hot

room service, waiter was great but had to send food back as i couldn't cut through my burger as it

room was great, comfy beds and great daily room service

was very hot fan and open window was not enough to cool down no room service or late night food breakfast finishes to

15 for a cot bed 20 for late check out poor attitude of the waitress in the restaurant, the room service menu states you can order food up till

room service menu, it was very poor selection and based a lot on meat

food not available on monday and not providing room service

arrived late and outside the evening meal slots, no room service readily available

no room service as stated on booking.com

we wake up every morning with the cleaning lady knocking the door asking for a room service

room service. steak delivered cold

room service breakfast was very quick to organise and dietary requirements were catered for

service- the website advertises that room service is available- the room only had sparkling water in which i don t like- when i went

available no spa facilities open service was slow and haphazard no management/leadership of staff room service dishes left out for more than 12 hours communal areas unattended limited communication

good considering after lockdown, had small problem with room service menu, but resolved quite

nice tea and coffee options in the room as well as room service options available

the room was spacious in the barn area but the bathroom wasn't cleaned properly and there is room service to clean and make bed up

room service is a bit of a faff, menu is also limited, food was ok, honestly could have been better

someone s dirty room service tray, complete with broken beer glass, was left on step leading into room block from

room service average at best probably slightly better locations available, this is not marlow

room service was awful

response time for room service was excellent

more room service options on the menu.

room service menu was somewhat limited and parking needs some thought, as spaces are limited and

food was excellent in the reading room

room service finished at 22.30

room service was excellent

i was able to order room service after 10pm

slower than expected room service.

great room service and location. clean and friendly staff. large room.

no answer when i tried to order room service but the menu looked great.

5 try charge for room service, pool was a bit small for the hotel capacity.

room service is excellent

great room service

room service perfect

we ordered room service and the food was excellent and just as pictured

room service is very expensive as both tray charge and service charge are added

room service breakfast was really measly for the price, especially when you add tray service charge

the room service needed trays that could work in the room or on the bed, the breakfast was just a tad

service was second to none, the location was beautiful, spa relaxing and room service was excellent

pleased with the reception area seemed strangely placed seemed more of an interview room , room service was slow we had to chase up for milk ,also the phone rang for quite a while before

the room service was good , there was a christmas party below us but they has emailed me to let me know

room service was something different maybe if they spoken english and understood my room was not

room service close at the same time of the restaurant so i don't see the point to have room service

we ordered room service and it was very fast delivered

would of preferred a room service breakfast, it was my wedding morning and i thought it would of been alot nicer to of

had dinner and breakfast as room service and was delivered on time and tasted delicious

smooth lifts, emergency alarm and responses, enormous parking which free too, invoices, 24 hours room service, gym, swimming pool, refrigerator in room, and all at very very reasonable prices

couldn't pay for room service on debit or credit card in the room.

evening in my hotel room before an interview the next morning, food was really nice delivered by room service, could not fault the place

the room service food was very poor even something as easy as a toasted sandwich uncooked soggy

room service needs improving

down for room service but got no answer so i went downstairs to order

room service menu wasn't great

the room was well equipped and the bed was comfortable, room service was well presented.

black pudding at breakfast excerlant room service very good

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

very comfortable. perfect location. responsive room service if any issues. good restaurant.

wouldn't/couldn't accept cash to settle my room service bill.

undergoing renovations the alternative areas still offered lovely choices room service breakfast absolutely

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

hotel bar shut very early, there was no room service at 11pm

there was no hotel guide and no room service even for breakfast

only disappointment was we were told that we couldn t get any kind of room service or a drink just after 11pm even though we were residents

i cudgo on re showernats and room service

no room service sunday monday as restaurant closed.

no room service post 9pm

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

though food was great)

the phones were not working so when we tried to call for room service, nothing

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college

cost to have room service and the cost for drinks when you are staying over should really have been discounted

room service was out of this world good, food was perfect

surcharge for room service is a bit pricey

room service and dinner at the restaurants could be better but all in all a wonderful stay and will

room service food is under expectation for the price, kids pizza looks like supermarket pizza, the

room service was poor both for dinner and breakfast

air con food / restaurant loses very early, including room service windows didn t stay open in room

we had it in the room via room service. it was limited

bottled water in the room, no fridge, no mini bar and shockingly no room service and restaurant closed in sunday evenings

bathroom needed upgrading, no food on sunday evenings but room service

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

no room service

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

inside bar area was lacking, mostly restaurant eating

free parking