room service was out of this world good, food was perfect

we had dinner on arrival and room service on our second night, the food is lovely

there are no freebies and you have to be careful if the room with both the bar and room service as there's lots of add on costs

room service on the other hand was

the late service in the restaurants , and the room service .

room service order was forgotten and was then very late, but not a major problem.

i had a drink and then retired to my room and phoned for room service about 7

we didn't mind having to have room service but it was the smallest bowl of soup we've ever seen

service in the bar was poor, i sat waiting for over half an hour to be served and gave up and had room service in my room

we had room service for lunch which was very good as was the breakfast

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

no room service

of breakfast clean and tidy room attendant and friendly staff great location free parking

poor wifi caused me serious problems.

water tipped over on to bathroom floor ordered breakfast for room service - coffee was cold and way too strong - couldn't drink it i think the words 'luxury'

items to the bf menu would be great

there was no room service menu and food was limited to curry

ney, cheese, full fat yogort) no mini bar in the room or room service, i had to order from uber croceries at

i liked the morning breakfast and the room service

facing river, facing town and there is room service

it s not she said there is room service

room was on the ground floor it was warm and clean and we had daily room service

at the bar to order drinks for 15 minutes and was told that the staff member had gone to do room service however i then saw him coming back eating a plate full of food

staff friendly,no room service menu in the room

we ordered room service one night which was great but there were no menus in the room, i had to google the

we ordered room service and it was very fast delivered

would of preferred a room service breakfast, it was my wedding morning and i thought it would of been alot nicer to of

ood job it wasn t an emergency) had omelette for breakfast & asked for

room service close at the same time of the restaurant so i don't see the point to have room service

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

location near tp thorpe park and parking on site

parking was plenty at the back/side of the hotel

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

decided to eat in the pub downstairs before going out that evening, it was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and

could eat that club sandwich every day);

additionally, room service for no extra cost

reception lady 25th - 26th june - brilliant room service

room service great

had room service too for dinner

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

location, great room service, room felt spacious, nice breakfast

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

wouldn't/couldn't accept cash to settle my room service bill.

the room was well equipped and the bed was comfortable, room service was well presented.

room service menu wasn't great

room was right next to the room for housekeeping carts and room service staff

was told when i checked in that i could either give card details for room service or pay as i went

room service needs improving

the room service and the meal and snacks you could get

40 minute wait on room service for dinner

room service was outstanding food still hot the spa was very clean and relaxing had no issues what

one of the steam room wasn t working and the room service charge is crazy

decent room service menu and stress-free service

rgot to get her name) was so warm & welcoming when i ordered my room service

we had room service and that was very good

room service, front desk and restaurant don't answer phone if busy at front desk or

ordered 2 chicken supremes and 1 arrabiata pasta through room service for collection

we ate breakfast and had room service from the restaurant

was given the wifi code but was unable to connect properly during

facility included, wifi by arra-ngement, some rooms face a courtyard which is quieter than facing the road

wifi is good, but there is no hairdryer

was offered wifi but didn't use

free wifi was available as promised

room service did not go in to our room after the first night of our two night stay

though food was great)

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

no room service post 9pm

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college

polite, professional and very friendly room size was terrific room service very

room service has alot of options

i called room service twice but there was no answer. sky sports in the bar but not in the room

room service menu could be a little better

revise room service menu. staff friendly and helpful.

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

convenient location, late night room service that accommodated our dietary restrictions

for room upgrade which was given excellent with room service that is efficient breakfast offering general store items for back up spa was

convenient, with excellent room service

my room service meal was poor.

staff, super quiet and comfortable, easy check in and out, excellent location to terminal 5, best room service and fish and chips ever

at aside

beyond to make our stay as good as possible the food is lovely and even though they don't offer room service the fact that they will still make you restaurant quality food and collect it from the

but it's a shame they can't run room service at present, i do love my breakfast in bed

we had a room service and the food was exceptional

ndwiches) wasn t worth the money, ordered a latte and hot

the tv and the wifi worked well

the receptionist allowed me to have a late check out when i requested it upon arrival, this was very

we asked for an early check in & a late check out, which were both accommodated at no extra charge

good wifi

we asked for an early check in & a late check out, which were both accommodated at no extra charge

cosy hotel yes it is old but the room was immaculate clean , food room service excellent and staff great, i would for sure return

very easy to get to and from the airport in the early hours of the morning room service had lots of

to the airport, they had shuttle buses running every 15min to the airport for a 5er room service was cheap and tastie and the aircon was

easy to access early breakfast option room service

clean space pod system to lhr early breakfast room service

wasnt a restaurant and bar as stated

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

the indian and bar next door location good

and bar not open

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

room service was great / variety of choice

to call room service for over half an hour, no answer

great room service

great staff. quick and tasty room service. easy connection to airport. ideal for access to t1-4.

the room service menu could have a could have simple meals such as pizza, burgers & dessert.

room service rather expensive

extremely helpful room service staff delivered the menu to my room, when i couldn t access the qr code

- excellent room service if you prefer to stay in

not a problem i guess but i felt bad leaving so much waste - i ordered from room service so you just tick what you want but it doesn't tell you one tick equals 6 rashers of

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

the room service we ordered was delicious

room, exceptional view, great bed, excellent room service, and a perfect location for walking to terminal 2

a gentleman called kevin, who brought our room service, was lovely.

room service was very expensive.

location to t2/t3 for early flights. modern and clean rooms. great room service.

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

in addition i was disappointed that even though room service was available, when i wanted a full english breakfast to be brought

i had travelled for over three hours and was ready for a rest, i ordered room service for food, on picking up the phone it was disgusting, sticky, full of dust and a hair

i found bed bugs and room service didn t clean up

parking facilities, but lived in england before, so wasn't surprised.

really great other than the add-on of 5 pounds to my room service meal for something they called tray

room service, exceptionally clean room/bathroom, staff was courteous and professional

ordered room service on arrival and the food was delicious

comfortable room, fluffy towels, fluffy pillows, great room service

couldn t get a hold of room service or the front desk for a really long time

very limited room service. however, this is understandable due to covid restrictions

prices of room service and no private changing room for after swimming

the bed was very comfy plus and the room service

and if we wanted to get room service to send some up it was 5 per day

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

the room service wasn t available as it usually is which was disappointing

decent restaurants and bar next door and room service from the restaurant

as expected the kitchen/room service was closed

reception and room service hardly picked up when called from the room

that we couldn t get room service other than pizza

great food, particularly the room service dinner we had and the buffet breakfast

room service and breakfast.

checked in at 10pm and whilst we appreciated the restaurant was closed, there was no room service, which for a hotel located at an international airport was disappointing

room service was worth ordering after long travel even for an additional 5, a beautiful

room service was fantastic and quick

lobby bathroom wasn t clean at all and smelled terrible, the room service menu was a little limited

bed was comfortable and room service was very nice.

i got room service which was pretty good

room service meal was a good sized serving and good quality. excellent vfm.

one down side was that there was no room service available when we arrived at midnight even though it said it was available 24/7

excellent breakfast and a good room service menu

all good, from check in, room service and the ease

would answer call for room service, we had to go down the the bar in pjs to then pay 6 extra for it to be sent to our

unfortunately room service is limited to pepperoni pizza, tuna sandwich and cheese cake plus 6 per plate

the staff were all lovely and room service is 24h and excellent

room service menu limited and rooms a little dated, but still very pleasant.

was disappointing to return on our second night to find that the room had not been serviced and a room service tray had

it was out dated and the room service staff had difficulty speaking english, which made some requests regarding room

breakfast and room service were excellent, both in terms of quality and value

one thing that didn't come up to expectations was the food delivered by room service

the room service, shower, bed, breakfast

always, good size room and prompt room service, good location and would like to thank all the staff, from reception to house keeping

room service menu although limited due to the current situation was really good and food lovely

would have liked a mini fridge in the room and room service.

that the room service menu was not more extensive and didn t have healthy options for

i had room service and the food was excellent, hot, fresh and tasted great

bed was comfy. room service food was excellent.

staff welcome upon arrival and room service food quality from the restaurant menu was absolutely outstanding

hotel is very comfortable,easy large car park, room service, clean, nice rooms

ry unusual for hotel room

room have glasses, bottles and plates left outside the room both before and after the stay, the room service were still doing the rooms even when we arrived late evening which made the hallway a

room service menu limited

very attentive staff, quick room service amazing facilities

room service could be a little better

good showers and room service

lots of halls full of sheets and uncollected room service dishes.

great decoration + quick room service

room service was a little expensive but to be expected.

room service isn t that great.

room service was efficient and delivered with a smile

the hotel was very busy but staff were helpful, would have liked to have a room service menu/list of options available otherwise good service

was broken room service - food took 1hr 20 mins then arrived cold

strong incense smell bad room service limited food choices

the menu

facilities, no room service

room service slightly pricey

great value and room service timely and pleasant

fast room service with really nice food - i always enjoy to eat something good from their kitchen in the

was exhausted to the moment i stepped into my room everyone was very friendly and professional room service staff were amazing and explained in details the process

room with view of runway had room service lovely meal as was to tired to go to the restaurant staff at reception were wonderful

we ordered room service from the restaurant for dinner, it arrived quickly and was very good, perhaps a bit

steak and lobster was delicious as always and the breakfast room service was wonderful

i liked that there was decent prompt 24 hr room service and the hotel is convenient to heathrow

superb quality, staff very helpful, speedy room service and sauna/ jacuzzi area included

a/c the staff were great. they set up a rollaway bed for me and room service was excellent.

should extend room service menu to bar

room service was good and very happy with the fee for a late check out

room service good

upon arrival we ordered room service which did take quite a while, but when ringing down they were more than happy to take

have stopped serving the room service menu in the bar which is a shame - i love the burger on that menu, but don't want to

comfortable beds, clean, the staff were very friendly, the food was really really good, room service was perfect

arrived late, room service for dinner was great

lack of choice on room service after 10pm

om service) but we were not offered the service right away instead i needed to call and they took

room service was quick and food was very good

5 charge for room service

good room service

room service was excellent, manager at the breakfast restaurant was excellent, concierge staff were

room service was excellent

also, the staff who served our room service was friendly and excellent

we had fish and chips room service at lunch and dinner in 1907 restaurant both were delicious and really good social

room service very expensive

the quality of room service was prompt

no room service after 9

30pm so had to have room service

view from room, friendly staff, helped us with any queries, easy parking, tasty breakfast, good room service menu and delivery

had everything we needed, ordered room service, arrived quickly and was tasty

facilities room service the staff except check in lady at reception was exceptional the decor

they didn t have room service , also the quality of the breakfast.

room service was expensive and came late but was still nice.

wifi kept cutting out and no late night room service after a certain time, then you can t get any food or drinks

room service breakfast

the lack of room service etc is easily bypassed by deliveroo etc- but the staff make up for everything

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

the phone e didn't work for room service the room stunk the bath had hair on it