st covid) but perhaps that will return soon

16 tray charge for room service

room service for late night snacks

ndwiches) wasn t worth the money, ordered a latte and hot

no room service yet

i found the wifi difficult to connect, however my sister didn't - so it may have been me!

we asked for an early check in & a late check out, which were both accommodated at no extra charge

the receptionist allowed me to have a late check out when i requested it upon arrival, this was very

good wifi connection which stayed strong for my teenage boy

we asked for an early check in & a late check out, which were both accommodated at no extra charge

room service was quick

room service was good, room was clean, bed comfortable and shower was nice.

clean, room service available, great location, staff very helpful and accommodating, great value for money

the milk was great, the room service was fantastic

have done with a phone in room to call reception- didn t know how to order room service or if there was a room service

bed was comfy. room service food was excellent.

staff welcome upon arrival and room service food quality from the restaurant menu was absolutely outstanding

hotel is very comfortable,easy large car park, room service, clean, nice rooms

ry unusual for hotel room

we ordered room service this time and it arrived promptly

no room service

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

location was ideal and free parking was included

st importantly) and the rooms are just top notch

cost to have room service and the cost for drinks when you are staying over should really have been discounted

the late service in the restaurants , and the room service .

surcharge for room service is a bit pricey

room service on the other hand was

room service was out of this world good, food was perfect

it would be nice if you could get a steak meal on room service.

nightclub, great food, room service, huge fish tank, great staff, beautiful hotel

room service was also good, we had special requests due to children having additional needs but all

the staff i met from sophie on reception to room service, bar staff were so lovely and professional; they felt like a family all working

room service could be a bit more extensive

range of room service food

ordered some room service and the food was delicious

we got a room service breakfast which was pretty good, and arrived on time

excellent value for money! room service was delicious.

fridge in room was not working plates and cutlery from room service left outside of rooms for a long

service in the bar was poor, i sat waiting for over half an hour to be served and gave up and had room service in my room

just a tablet with a qr code - no instructions on how to use it to contact the front desk or room service

i had a drink and then retired to my room and phoned for room service about 7

we had room service for lunch which was very good as was the breakfast

room service order was forgotten and was then very late, but not a major problem.

we ordered room service and it was very fast delivered

room service was something different maybe if they spoken english and understood my room was not

would of preferred a room service breakfast, it was my wedding morning and i thought it would of been alot nicer to of

the room service was good , there was a christmas party below us but they has emailed me to let me know

no room service or shop nearby

was very dissapointing, ordered room service my husbands food as cold and a child size portion not worth the money, my meal came

breakfast and room service were excellent, both in terms of quality and value

called room service twice and nobody showed on third time after an hour someone did

was disappointing to return on our second night to find that the room had not been serviced and a room service tray had

room service menu limited and rooms a little dated, but still very pleasant.

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

very comfortable. perfect location. responsive room service if any issues. good restaurant.

location, great room service, room felt spacious, nice breakfast

room service was extremely disappointing.

was told when i checked in that i could either give card details for room service or pay as i went

room service needs improving

down for room service but got no answer so i went downstairs to order

room service menu wasn't great

room service did not go in to our room after the first night of our two night stay

the phones were not working so when we tried to call for room service, nothing

though food was great)

no room service post 9pm

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college

room service menu is very limited compared with bar menu

i love the room service and the staff are always so friendly and

reception was frequently not manned, the room service menu was very limited, and trying to get room service

in room with no electric in all wall sockets, this was sorted after an hour, ordered room service, then to be told 20 minutes later that what i ordered was not in menu, i bit

think it was just for him as we were away for his birthday) the bath was amazing and we ordered room service and the evening food was great

items to the bf menu would be great

water tipped over on to bathroom floor ordered breakfast for room service - coffee was cold and way too strong - couldn't drink it i think the words 'luxury'

clean friendly good breakfast room service

the staff went out of their way to facilitate room service

there was no room service menu and food was limited to curry

staff friendly,no room service menu in the room

facing river, facing town and there is room service

at the bar to order drinks for 15 minutes and was told that the staff member had gone to do room service however i then saw him coming back eating a plate full of food

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

it s not she said there is room service

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

onsite parking was good, staff very friendly and helpful, room was excellent.

lovely lady behind bar was so friendly and helpful

lovely atmosphere in the bar

great location with parking

hour wait for room service morning reception aren t as welcoming as the evening shift

no room service

room service came knocking on my door wanting to clean the room well before checkout time

no room service

though we were staying there and stopped our guests booking own room as it was late so said no to room service drinks to appalling

room service order had a long delay, but this was obviously due to the world cup fever and can

had room service too for dinner

additionally, room service for no extra cost

reception lady 25th - 26th june - brilliant room service

could eat that club sandwich every day);

the bed was very comfy plus and the room service

room service was lovely on our wedding night

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

that it says room service and has a 24hr menu but it doesn't exist

the 7.45am room service call from the maid !

really good room service given, had everything we needed for the few nights

wanted to order room service but nobody answered the phone

room service - the food was amazing here

had room service) and the breakfast wasn t the best

room service

room service knocking at my door when i was sleeping after booking to leave hotel at 2 pm .

have breakfast, had room service which was lovely

room service was prompt, late stay was on the house which was amazing service

on my second night i had room service and the food was hot on arrival and very tasty

i had room service on my second night, a club sandwich and fries

room great staff excellent room service and food

customer service was perfect and room service very quick!

near my venue for the next day easy parking room spacious shower hot room service excellent

room service was great, free parking and facilities were amazing

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

the indian and bar next door location good

and bar not open

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

restaurant, but no bar for just a drink.

wasnt a restaurant and bar as stated

room service menu could be a little better

revise room service menu. staff friendly and helpful.

thing was fine except a mix up with room service for breakfast we onlyr eceived one breakfast 13 was suposed to be put back on my

very limited room service menu choices.

have celiac disease and the staff went out of their way to support my needs at breakfast also the room service waiter was great and so friendly

was very hot fan and open window was not enough to cool down no room service or late night food breakfast finishes to

room was great, comfy beds and great daily room service

the location was nice and could have room service which was great

room service, waiter was great but had to send food back as i couldn't cut through my burger as it

room service was excellent and the staff as always are always happy and ready to help.

room service should be 24 hours

room service

room service or bar facilities from 9

sadly, we had to ask for room service

however, this time, as always, i asked for room service and it wasn't done so that wasn't nice to come home to

strong incense smell bad room service limited food choices

facilities, no room service

room service was excellent

phone didnt work when i needed to call room service

sometimes room service is available, sometimes according to the most grumpy of the receptionists it is not

no tv or wifi by arrival

clean and tidy rooms with shower tv,microwave and fridge free wifi and parking.

free wifi was available as promised

was offered wifi but didn't use

wifi is good, but there is no hairdryer

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the book in the room said we could phone down for room service however there was no phone in the room to do

ended too early and breakfast started too late and room service would have been fab but it was explained to

no room service was available

room service excellent in cleaning etc

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

room telephone - could not get answer from room service had to call reception

the room service and the meal and snacks you could get

decent room service menu and stress-free service

the room was very comfortable with air conditioning and room service

one of the steam room wasn t working and the room service charge is crazy

room service non existent

nice tea and coffee options in the room as well as room service options available

good considering after lockdown, had small problem with room service menu, but resolved quite

service- the website advertises that room service is available- the room only had sparkling water in which i don t like- when i went

dinner is quite expensive if you're just travelling on business but i guess i could have had room service, fab breakfast